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    Burlington Cycle

    2.3 (4 reviews)
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    2 months ago

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    10 years ago

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    8 years ago

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    Neil M.

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    Burlington Electric Scooters

    Burlington Electric Scooters

    (3 reviews)

    I just bought an e scooter mobility from Burlington electric scooters. The man I delt with was very…read morehelpful. I phoned ahead to make sure someone was there. Had no problem. Told me to bring it back if I did have any problems warranty for one year. Love my scooter save me so much time and as I have trouble walking too far it's a blessing.

    I wanted to get myself an e bike to make it easier for myself to get around since I don't drive…read more After doing a lot of searching I came across Burlington electric scooters. I wanted to find a place that just sold these kinds of bikes. I drove all the way from Brampton. The sales guy I had was very helpful. After I picked my bike they delivered it with no charge. I was very happy with the whole experience until... I was doing some searching online about battery care. They say you should take your battery out when the weather gets cooler. So I took my battery out. This is when the problems started. There is a place in the battery itself where you can plug the charger into. Well here was the problem. The plug would not fit right into the charger. It would fit into the bike itself. So I called the store and the sales guy said to me about pulling some part off the charger. Well I was not going to do this. My warranty would no longer apply to the charger. It said right there in on my bill. So I called the store one day to see if there would be anyone there they said there would be. So I went all the way back to Burlington. When I got to the store no one was there. I waited and I waited. No one ended up showing up. I had called the store a few times when I was waiting and it went right to a fax machine. I also asked some of the people that worked in the stores around if the bike store had been open. They said no. It had not been open for a few days. So I wrote and note and stuck it to the outside of the front door saying I was there. I did get a call back but when I did I was already near home. There had been a family emergency. This I understood but told the owner he should have had a sign outside the door telling his customers they were not open. This past week I went back down to the store with my charger. The sales guy which I think is the owner (he was the one who sold me my bike) was nothing but rude to me and the attitude got was very on called for. He asked me why I did not bring the battery with me. I said to him because it is very heavy. He did not like my answer. So he ended up giving me a new charger that was different then the one that had come with the bike. This one would fit both the bike it's self and the battery when the battery was not in the bike. I asked him why would you not give this one to me from the get go. He kind of danced around his answer to me. I had asked him if he could show me that it would fit the battery of the same model of bike I had. He gave me a hard time saying the battery was heavy. So I looked at him and said now you understand why I didn't bring mine. The battery ended up fitting fine. I made him do this since the drive from my place to his store is not just around the corner. I would have given this store a better review if the whole thing with the battery never happened because of that and the customer service I got I will not be going back to this store. They only seem to be out for the money and once they have it they don't care. I have worked in retail for years so I know how the game works. You get your good places and your bad places. Places that seem to care more than just the dollar sign and others that don't and this is one of them

    Ultimate Cycle

    Ultimate Cycle

    (5 reviews)

    I had been dealer with Ultimate Cycle since 2003 and have been treated very well with staff and…read moreprice. They know there work and Brian has all the answers or he can find out fast to let you know. I am very pleased with Brian and his staff. I will keep using them and I have recommend for there great knowledge.

    Your parents will warn you about certain people such as reprobates, rascals and ne'er do wells and…read morethe locations where they will be found such as pool halls, pinball arcades, beer halls and motorcycle repair shops. One of these places is found in Stoney Creek, Ont. and in particular at 10 Pinelands Avenue there you will find a shop known as Ultimate Cycle and therein you will find two of these such individuals. First the larger one and leader of the gang is known as Brian or Bryan (it doesn't matter how you spell it a rose is a rose by any name) and the smaller one is known as Tim but do not let his smaller stature fool you, he is a genuine ne'er do well also. I advise anyone visiting this location to do so at their own peril and be aware that attending near the lunch hour be patient as the consumption of food during this time is very important to these rascals. As for their skill and knowledge of motorcycle repair you will not find two more knowledgeable and helpful mechanics. They are willing to not only repair your bike but they will also provide advice and guidance if you are attempting to sort out your problems on your own. I do however suggest that when you approach these wizards of motorcycle repairs be polite, cordial and just nice and if you really want to score some brownie points, I suggest that you bring two Dilly Bars or other appropriate gifts of sugar for the purpose of offering a sacrifice to the wizards. Sugary treats will tend to placate the angry portion of their auras and will aid in your quest for help with your motorized wheeled vehicle problems. Thank you Bryan/Brian and Tim Uncle Dennis

    Burlington Cycle - motorcycledealers - Updated May 2026

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