I can't recommend. If you pay attention you notice her staff changes constantly. I agree with another reviewer that wrote that you sometimes get a professional Dr. Lee, and other times you get a snarky passive aggressive Dr. Lee. This treatment is expensive and the trays she is providing seem to be a cheap knock off. They are not Invisalign brand. If I understood they were not the actual Invisalign I would not have started my child there. If your child complains about fit or something she is quick to invalidate it. Will switch with next child. Did you see how she responded to another reviewer? read more

My daughter got braces with Dr Lee and we were very disappointed by the experience, considering she charges a lot for her services. When we went for periodic visits, we didn't know what to expect since sometimes we got the nice and friendly Dr Lee and other times we got the cold and get out of my office asap Dr Lee. She may be a decent orthodontist, but she cares more about her bottom line and not exceeding the initial time frame of treatment than making sure her patients teeth are nice and straight. My daughter had a slight imperfection along the top row of her teeth and Dr Lee brushed it off like it was no big deal. Again, disappointing for a highly priced provider, and she charges separately for retainers. The only thing great about the office was the dental assistants. They were consistently nice and attentive. read more

My daughter has been seeing Dr. April Lee for complex orthodontic issues for the past couple of years. Dr. Lee is patient, funny and kind. She always takes the time to explain the treatment plan and the rationale behind it. We always feel reassured, welcome and taken care of at her office. Her insurance coordinator, Cindy, is exceptional! She explains the breakdown of insurance coverage and patient responsibly in an understandable manner. I appreciate the transparency with the cost of treatment and Cindy is just a great person overall. We love Burlingame Smile Studio! I will definitely be bringing our younger daughters here as well when it's time for their ortho treatment. read more

I feel really lucky to be referred here to Dr. April Lee from my dentist after she has discovered the condition that I had, which would benefit from a surgery. Dr. Lee leads an amazing team of staffs, everyone is so nice and very considerate. I was so moved half way into my program, they had prepared me a birthday balloon and gift. I am extremely happy with my results since I came in very nervous given I am no longer a teenager any more and there is a surgery involved. But Dr.Lee and team have done such an amazing job to tame my nerve and concerns. Highly recommended to anyone that's considering similar programs! read more

Burlingame Smile Studio - Orthodontists Near Me - Burlingame, California

Dr. Lee rocks! Being an adult with braces, I'm sure I am a little more demanding and inquisitive than the average child patient she sees. But, she always happily puts up with all of my many questions and requests. When I'm getting carried away, she kindly brings me back to reality in a very professional manner. My work involves a lot of client interface so I chose the clear braces and usually have the clear bands. Because the clear bands stain more easily, I go in often to change my bands and she never asks twice about it. She always squeezes me in if necessary and I feel well taken care of by her. Also, her new office in Burlingame/Millbrae, is extremely clean, beautiful and calming. I would highly recommend her for Orthodontic treatment! Update: Still getting lots of compliments on my teeth! Huge thanks to Dr. Lee and her super professional staff for helping me get through braces (as an adult!). It's been several years since she did the removal and her office still answers questions when they arise. She is fair and reasonable in her answers which I really appreciate. I finally uploaded a photo (from about a month ago). read more

Burlingame Smile Studio - My smile 7+ years post treatment. - Orthodontists Near Me - Burlingame, California

She is probably the worst ortho I've ever met. She will hard sell the Invisalign for your child only to blame the parent for not enforcing your child to wear 24/7 when you're not completely satisfied with the end result. Just right before Covid hit, she told us that she'll switch to regular braces if the Invisalign didn't do the job correctly. Well, after we were allowed to go back in the office, she completely did a 180 and acted like a complete bully ,and in front of my child, trying to lecture me on how to parent my child so she would have kept the Invisalign on 24/7. Wow! Ok! I was merely only trying to ask her for her opinion at first on the progress of my child's teeth but instead was met with hostility and unprofessionalism. I should've stayed with my child's original pediatric ortho in the city if not for the distance. Her previous ortho Dr Dorothy Pang and her husband Dr Peter Lee are rarity in this business- honest and kind! read more

I am going to be honest here, I really liked the office culture and the puppy. Dr. Lee was more expensive than my other quotes, but I was all set to move forward with her because she runs a tight ship, my questions were answered thoroughly, and Cindy was awesome. I had one specific question around payment possibilities that seemed reasonable to me. This was flatly denied, which was totally fine. The problem comes when I asked to just speak to the doctor or someone able to make a decision. I was told I could not speak to the doctor as she was sitting in the other room. Maybe this is arrogant or ego driven from my side, and the financial discussions are not in the doctor's purview. But, it signified a lack of personal touch that ultimately pushed my decision to not move forward. I don't write many reviews, but I figured if this kind of thing matters to folks reading this, they should know. Thanks! read more

Awesome team! I wish we did not have to switch to another Orthodontist because this place is great! Dr. Lee and her team are so professional and friendly. They made my son and myself comfortable every time we go to his appointment. They explained and instructed my son on how to care for his invisalign, so he can be successful. If we didn't live far away, we would definitely stay with Dr. Lee. We will miss you guys! read more

My 8 years old's teeth were getting crowded, and I was referred to Dr. Lee at Burlingame Smile studio by our dentist. Dr. Lee and her staff are very friendly and responsible. My boy wore an expander while we waited for his teeth to come out so he could have Invisalign. However, we decided to move Southern California, and we discussed this matter with Dr. Lee in the middle of treatment. She didn't mind giving us a refund. I am glad we found an orthodontist like her, even though we couldn't go through the entire treatment. read more

unprofessional Team who does not care for patient but they care for the money/insurance and their internet reviews. had a consultation with the local Team and got into the impression that the guys are not deep into what they are doing. if you need a smile i guess who could go with them. but if you care about the mechanics, bite functionality and long lasting result that would not damage your teeth...here i do not really know read more

Burlingame Smile Studio is unlike any other! Dr. Lee is the best orthodontist ever! She fixed my son's smile in what seemed like record time and made every visit comfortable and fun. My son received a referral from an ortho that our dentist referred. The estimate they provided was almost double the amount Dr. Lee gave us and she was able to get the process started immediately. Don't wait book with Burlingame smile studio! read more

This office is amazing!! Reason why I came: I came here for a set of replacement retainers after my old pair of 15 years from another office snapped. I called around a few offices and Dr. Lee's staff was very warm and informative. Location and staff: The location is very convenient and every staff member was friendly and made me very comfortable. I could tell that everyone was happy to be there and they took the time to answer all my questions. The appointment: Dr. Lee is incredible. If I have Ortho needs, I'm coming back to her. I had a long list of questions. She was knowledgeable and patient; she took the time to answer each of my questions in detail and with care. She presented the pros and cons of my options so I could make the best decision for me. A+ professional experience and a genuinely kind person. I've already recommended her to friends. read more

I'm so glad my previous dentist referred me to Dr. April Lee! My teeth weren't terrible to begin with but I've always wanted straighter teeth, mainly for hygienic reasons, and I'm very happy with my results. My teeth are straight, so there aren't any hard-to-reach areas between my teeth now. And my bite is corrected, which apparently has changed the shape of my face/jaw, but I can actually chew on both sides of my mouth now! The staff are amazing and responsive. Teddy is their friendly office dog. And Dr. Lee really cares about her patients' teeth, but be aware - putting braces on and off is NOT an easy task, so it requires some pushing and pulling on your teeth. I've been making monthly visits from the East Bay for almost 3 years now, but I'm finally done-ish. Just got my retainers this week and I have to wear them all day and go back in 3 months for a checkup. Hopefully, I can reduce that to nights. Thanks, Dr. Lee and staff! read more

I tried smile direct club couple years ago and I hated the whole experience. It's worth the money to do it the right way at Dr. April Lee's office. Everyone on her team are so amazing and caring. Communication has been great. This is why you should choose to get your braces/ invisalign at an orthodontist office instead of places like smile direct club (SMC) . The MD will follow your progress and give feedback thru Invisalign app weekly. Clinical staffs will take your 3D scan. Whereas places like SMC , it's all done by technicians that may have limited knowledge. I noticed the aligners from SMC were way tighter which caused my teeth to move too fast. I am so glad I found Dr. Lee's office. Glady to pay the extra money for 100% satisfaction. read more

My daughter's dentist noticed that her baby teeth were already getting impacted (at age 7) and mentioned that her adult teeth would likely come in impacted and too crowded to fit in her mouth. He referred us to Dr. Lee at Burlingame Smile. Honestly, I was initially very skeptical about the need to get an expander for my daughter's mouth and then getting Phase 1 braces, especially because she's so young... But we decided to go for it and it's made a huge difference for my daughter. Her adult teeth are coming in with enough room now. Whenever a tooth is coming in crooked, Dr. Lee and her team are able to steer it back with the braces. The follow-up appointments are well-timed and super quick! I am glad that we decided to get my daughter set up with the expander/braces after all. read more

My daughter got her braces a few years ago and I've been hesitating to write this review but it was such a sour experience that it's difficult not to remember how uncomfortable our experience was with this office. After all, braces are a life milestone and investment for people. I agree with another reviewer when they said they felt "hard sold." My family was able to get an appointment right away when I called to inquire about braces for my daughter. All smiles and jokes along with a cute dog in the office then they get you right into costs and contracts but not so friendly after the braces were on. Passive aggressive staff, especially the older Asian lady who coordinates the billing. It made for very tense and uncomfortable follow up appointments and honestly, I think they prematurely removed my daughters braces just to get us off their books. The contact for braces or Invisalign includes follow up visits but after collecting your $10K plus it doesn't benefit them to have you come in for visits. They already have your money. By the way, never ever reschedule or cancel appointments because the staff treats you even crappier thereafter! I'm sure they have a "list" of clients they can't stand and I'm pretty sure we were on it. Glad to hear many people are satisfied here but my experience lends me to feel Dr. April and the staff gossip about clients behind their backs or just gave us a weird vibe. Overall, we had an uncomfortable 2 year treatment that left a regrettable experience for us. read more

We brought in our 8-year-old​ boy for expander consultation because his teeth are really​​ crowded. Dr. Lee has a dream team. Kiana and Cindy are really nice and easy to work with in terms of payment plans and appointment. We had a couple of​ incidents that his bracket fell out. Kiana got him in the very next day and Dr. Lee got it fixed at no extra charge! She took really good care of our little boy and he is fond of her. We highly recommend Dr. Lee and her team. read more

Scheduled an appointment for my daughter, given my wife is a patient. I explained the work that my daughter needed and her situation and they accepted the appointment. I then got a call back indicating that the doctor would not be able to see her given that she had been a patient at a other practice before. Furthermore - The practice was doing well and they did not need us. Message to Dr Lee - life is about relationships and in your case referrals and you are needlessly burning bridges even after my wife did a full ortho treatment with you read more

Dr. Lee and her staff bring smiles to faces! The foundation is love and dedication to their work and patient focus. You feel it from the first visit, until the treatment is complete. Dr. Lee and her entire staff gave my 8 yr old the attention and focus every time we visited. They took the extra time to make him feel comfortable as they were taking images and getting him fitted. They also got him excited about his treatment so he was more focused on the outcome than the daily/ weekly diligence with his Invisalign trays. We highly recommend Burlingame Smile Studio to also bring a great smile to your child's face :)! read more

After 13 years I accidentally threw out my retainer. I just moved to Burlingame and was calling around to see which ortho offices were near me. This is the only office that promptly picked up and had availability right away. The staff does a wonderful job being mindful of COVID-19 and ensuring their office is safe. Right when I walked into the office I was greeted cheerfully! Everyone in this office was so sweet. Dr. Lee was no exception and was very friendly! I was in and out quickly and got my needs addressed. Hoping I'll go at least another decade before losing another retainer but any ortho work I need in the future will definitely be here! read more

I can't rave enough about my experiences with Dr. Lee. I originally met her in 2010 to have a sleep guard made and a consult. I instantly referred her to several of my clients as her manner was warm and I appreciated her knowledge on several options that she presented to me. I tend to feel anxious around dental work, But I felt at ease with her very easily. Years later one of my clients reports that she remains a client of Dr.Lee, now for her 2 children, both for braces..She drives from the East Bay to the Smile Studio in Burlingame because her children adore, respect and enjoy seeing Dr. Lee. Naturally, I made an appointment to visit the new location for some much needed work. Burlingame Smile Studio is immaculate, laid back and the receptionists always manages to squeeze me in. I highly recommend Burlingame smile studio to my friends and family. My niece is doing her braces here next month. Thank You Dr. Lee and staff for making my smile so bright and treating my referrals like VIP's! read more

Burlingame Smile Studio - Orthodontists Near Me - Burlingame, California

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My daughter recently had her expanders done with Dr. Lee. We were called back for a follow up, where we were told that another $10,000 was needed for a surgery to remove her abnormally growing tooth, and additional work was needed. As soon as my daughter heard the word "surgery", she was almost in tears with horror. I asked what the possible outcomes might be if we decided not to do it, and the response was "well that's your daughter". Maybe she meant that if I cared about my daughter enough, then I would pay. It was such an unprofessional experience, and I thought my question was a valid one. When I went to see another orthodontist for a second opinion, we were told, to my daughter's great relief, that a surgery might not be necessary and her tooth could be saved. I definitely appreciated the advice, and I suggest that you always get a second opinion before making any drastic choices. read more

Dr. Lee is amazing! My daughter has been her patient since last year. They were honest about everything at the beginning. They helped us with insurance issues, which we appreciate a lot. And the most important thing is that Dr. Lee is very good at her job! My daughter had a mouth full of terrible teeth after her baby teeth were all gone. We can see great improvement along the way ever since Dr. Lee has been working on them. We are looking forward to the day when she is off her braces. They are good with kids too. You feel warm and welcomed when you walk into the clinic. My daughter loves to visit them every time while other kids are so afraid of going to their orthodontists'. Highly recommend Dr. Lee. We feel lucky to find her. read more

Nice dental studio and very professional doctor and assistance.

This is my first ever review here in Yelp! Burlingame Smile Studio took care of my orthodontic care since October 2017. When I first got to the clinic, I was met by her very friendly staff. I immediately felt warm and welcomed by her team. Then I met Dr. April Lee and she also made me feel at home in her clinic. On my evaluation, she thoroughly explained to me how long the entire process will take, what is the best option to straighten my teeth, what are realistic outcomes, etc. She was able to answer all my questions and didn't seem to push me into getting treatment, and I really appreciated that. I am not over with my treatment yet but I know for sure that Dr. Lee and her team will take care of my teeth until I complete my treatment. read more

I had my teeth aligned at Dr. Lee's office. Dr. Lee is really professional and knowledgeable, she explained to me all the options during the 1st consultation. During my 3 years of treatment, Dr. Lee and her staff were super friendly, they patiently answered any of my concerns and constantly updating me with the progress. I highly recommend anyone to consult with Dr. Lee first for any orthodontic problems. read more

I would definitely recommended Dr. Lee's office. From the moment I walked in I felt comfortable. Cindy greeted me by my name as soon as I got there. I felt like I was part of the family. Normally I'm afraid to ask questions at an orthodontist's office, however that wasn't the case here. Dr. Lee answered all of my questions and gave me advice on what I could do to keep my teeth looking great. Not once did I feel pressured. My wife is currently going through Invisalign treatment at Dr. Lee's office. After hearing her talk about her great experiences with Dr. Lee and the staff, I knew I was in good hands. I was finally able to experience it first hand. read more

My family loves visiting Dr. Lee's office. Here are the reasons. 1. The place is very cozy and clean. 2. Always get a warm greeting from the front desk. 3. Free coffee and hot chocolate while waiting 4. No need to wait too long for my appointment 5. Dr. Lee's assistants are gentle and caring for my boys' teeth. 6. Dr. Lee is knowledgeable and professional in her practice. 7. Teddy, the super star in the office! He is Dr.Lee's dog. Same as other people who work in this office, he gives my boys comfort and joy! 8. The price is reasonable. The assistant gives thorough explanations regarding payment. 9. Quick response when there is an emergency such as broken wire, broken brackets, and etc. 10. Easy to make an appointment. read more

Highly recommend Dr. Lee and her staff (esp. Teddy). Very accommodating. Always find time to come in to repair a loose bracket or to make an adjustment. Will miss seeing them once my kids are done with their appointments! read more

First ever Yelp Review since Burlingame Smile Studio took such great care of me through my entire process. At my evaluation with Dr. Lee, she was able to convey exactly what my options were and provided great advice on the pros and cons of everything. She was very upfront with everything. Once I got my braces on, the entire staff was extremely helpful especially the multiple times where the brackets came off. They were always trying to schedule me in as soon as they could in these cases. I never had to wait weeks to resolve issues. I also liked how they also got back to me each time I had questions/issues. During appointments, the team is very personable and easy to talk to, so it never feels like you're just coming in as just a customer. Overall, amazing service and they did a great job with fixing up my teeth. Can't emphasize how much of a difference she made on my smile. Would highly recommend Dr. Lee and her team to anyone interested in orthodontics. read more

Dr. Lee and her staff are awesome! We had come from another practice that was always super busy and ran their practice in a different manner. While I understand that they produced great results, I feel like Burlingame Studio provides client service with the most thoughtful and direct care. Dr. Lee is very personable and amazing. They're very accommodating and don't take a month and a half to give you you're next availability if you're rescheduling. A practice that produces successful results is critical, but so is understanding, compassion, attentiveness and kindness. Dr. Lee is all of those wonderful things and more. We are appreciative of her approach, optimism, and ability to connect to my young son. read more

Dr. Lee and her team are amazing! There are all very friendly! My husband and I did our invisalign with Dr. Lee and we are so happy that we did! My teeth looks beautiful now and I highly recommend Dr. Lee for invisalign. She is very thorough and precise and let's u know the timeframe of when you can see actual results. I would also like to praise her assistant Maria. I like how she explains and tells me every step that she does and that is really helpful for every patient to make them feel calm and at ease. I will be missing seeing Teddy as well in the clinic. Thanks Dr. Lee and to your team and will definitely be recommending you to all our friends, relatives and co-workers and friends! read more

I love going to Burlingame Smile Studio. I have been doing my invisalign with doctor April since August of 2018 and I am getting close to the finish line and every appointment has been great! I highly recommend Dr. April and her entire staff who are always extremely nice and welcoming! read more

Dr. Lee, Cindy, and all the staff at Burlingame Smile Studio are absolutely the best! I would recommend this office to everyone. I felt we were in the right place the moment I walked through the door. My daughters treatment went fantastic and she now how beautiful straight teeth. The office is immaculate! It was always a pleasure to sit in her waiting room and chat with Cindy while I waited for my daughter. They were always on time, always pleasant, and parking is great. I highly recommend Dr. Lee and her practice. read more

At the time I'm posting this review, there are 26 other reviews for Dr. Lee at Burlingame Smile Studio. That is 26 Five Star - "Woohoo! As good as it gets!" reviews. And very well deserving! Dr. Lee is just amazing! She is the friendliest and most professional person that I have met. She explains everything in an easy to follow way. I never leave the office with any concerns about my treatment plan. Cindy is an equally amazing office manager. She always greets me with a smile. She remembers the smallest details from conversations we've had months ago. It just shows that she is such a genuine and caring person. So now there are 27 Five Star reviews of Burlingame Smile Studio. Do yourself a huge favor and go see Dr. Lee. read more

I went to Burlingame Smile Studio to straighten my lower bite after many years of not wearing my retainers from the first time I had braces many moons ago. Love how efficient and convenient it was to complete my treatment. Thank Burlingame Smile Studio!!! read more

I've really loved working with Dr. Lee. The office is clean and bright, and I never felt like I was being pushed into a decision. She takes time to explain the process - whether it's the initial consultation or the retainer fitting (yay!). Because of the whole experience, I have recommended this office to a number of people who are thinking about Invisalign. I'm super excited about how my smile is looking these days, but will be sad not to see these folks regularly! Also, shoutout to Cindy, for making every aspect of the administrative process easy and super pleasant! You guys are, really, the best! read more

Dr. Lee is an incredibly talented, caring, and professional orthodontist. If you are contemplating Invisalign, she's the first person I recommend you consider for your treatment. When my dentist first suggested I consider orthodontic treatment to correct my bite, I was skeptical and highly reluctant. I spent over a year debating whether or not I should actually go ahead with the treatment. A friend suggested that I consult with Dr. Lee before making a decision. During that first visit, Dr. Lee was very understanding of my hesitations and thoughtful in how she described the long-term benefits of Invisalign. A year later, my teeth look fantastic and I'm so glad that I chose to work with Dr. Lee. In particular, I appreciate that Dr. Lee was accurate in her expectation setting around how long the treatment would take. Several friends (who did their treatments with different orthodontists) were originally told their treatment would take x amount of time, when in fact it took considerably longer (6+ months longer). This was not the case with Dr. Lee. She accurately predicted how long the treatment would take and the results are stunning! read more

Words aren't enough to describe Dr. Lee's professionalism. She is by far the most talented, skilled and caring orthodontist I've ever consulted. For years I've been debating whether to get braces or Invisalign but every orthodontist I visited made me even more confused. When I visited Dr. Lee, she laid out all pros and cons and gave me an honest, unbiased opinion on what I needed, what would get results and answered every question (even the silly ones) I had and helped clear any doubt I had. BTW, getting braces or Invisalign is not just for a better smile, I learned so much from Dr. Lee on the advantages of having a well functioning/ well placed set of teeth =D Luckily for me, I do not need braces and Invisalign will suffice. Hooray!!! Because I don't know if I can ever give up skittles. Dr. Lee is one of those doctors who will always think of the patient's interest first. She will suggest and do what is best for you! I trust her with one of the best assets I own - my smile.. so you can trust my review. :) Her office and staff are extremely friendly. Every one is courteous and kind. Whether it's your teenage child/nephew/niece/god-child or it's your adult friend or for yourself visit her today for a consultation. read more

Dr. April Lee is excellent! She has given us the same consistant excellence from day one. She is very engaging and informative with my son and keeps us both updated of the estimated time the braces are coming off. She makes us feel comfortable and at ease at every appointment, I know I am in great hands. She is willing to make herself available for any emergency! It takes A LOT for teens to give a compliment, but in my sons words, "Dr. Lee is the real MVP for coming in to see me for this!" Her new practice is elegant and trendy (like her). Having a state of the art digital panoramic machine inside her office is a plus which would avoid us having to truck anywhere else for updated xrays. I would definitely recommend my friends and family to come and be apart of her practice. She loves what she does, and at the end of the day loves to see the enhanced smile on her patient's faces! She is someone you can trust! read more