I had an appointment at 9, got there to check in at 8:50. They pulled a bunch of us back to sit in…read morethe chairs. The ortho didn't come by to start until almost 9:20. I told him some glue came off my bottom retainer and I'd just like to glue it back on. He confirms just one needed some more glue to reinforce it. He asked if I wanted to keep my retainer then seemed annoyed when I said I definitely did. He left and a woman I hadn't seen yet came to me at 9:30 and told me to make the "repair" it would cost $125! Even with my insurance! Again it was literally just a tiny amount of glue to reinforce the bit that came off my bottom retainer on a single tooth. I said no thanks and left. It was a complete waste of time and honestly the entire thing was ridiculous. Why have appointment times if you're going to make everyone wait 20-30 minutes anyway? Also, I made this exact review on google and they responded in the most condescending and unprofessional way possible. They made up how I reacted and said I "sternly told them no and got up" I literally said "okay, then no thank you" then quietly got up and left. They said i "did not even try to have a conversation" but when I said no thank you, they said okay and moved on. Was I supposed to beg them to stay and explain why a pinch of glue would cost $125? All around a terrible experience and I would recommend going literally anywhere else.

From the owner: Our friendly and professional team at All Smiles Orthodontics is led by Dr. Fadi Akhras, DMD,…read moreOrthodontist. Our support staff of orthodontic professionals also includes orthodontic assistants, an office manager, a treatment coordinator, a marketing coordinator, and caring and considerate front desk personnel. Our warm and friendly office reception staff is here to help you schedule appointments that best accommodate your busy schedule. When you visit our facility, they will greet you upon arrival, schedule your ongoing treatment plan, and facilitate insurance and/or any other financial arrangements. Our unified belief is that patient care must be comprehensive, courteous, and accommodating to your individual needs. Above all, we offer a sensitive and professional approach to orthodontics. We proudly serve the Illinois communities of Aurora, Flossmoor, Joliet, Naperville, Plainfield, Romeoville, Shorewood, and many others. Come see us today and let us know how we can help you!

Not going to give it five stars cuz I had to Get braces and I can't eat Takis And everybody's…read morefriendly

Amazing dentist office Super friendly, nice, caring and so…read moremuch more Must try out!!!!!

Very thorough. Was responsive to all my concerns. Explained everything and gave a detailed…read morestatement for all costs concerning the procedures. Office was very clean and the employees were all pleasant. I would highly recommend his services.

This is the first time that I can say I enjoyed a dental visit. Staff was professional from…read morereception check in to final check by dentist. Absolutely no pain. Thank you Dr. Klein

Great orthodontist! I had care a few years ago, when I was a teen who didn't take care of my teeth…read morewell and lost my retainer...teeth have shifted, and I heard Dr. Pavlov retired. Other orthodontists have offered plans that, quite frankly, are subpar and I doubt Dr. Pavlik would approve of. Does anyone know where my old records would have gone?

My daughter has really straight teeth now and before they were just a mess! My step daughter also…read morecame here to have her teeth straightened and the office was fabulous about coordinating their appointments. They also dealt with two different insurance companies and different sets of parents making payments on the girls' braces. They handled it all like it was nothing but their pleasure. My daughter's teeth look great, she wore her retainer and came back to see him yearly for 6 years after the braces came off for no additional charge. I am glad she is done with braces and has a winning smile but I do miss the great women who worked in his office.

I wish I could give this location more than five stars. I came in yesterday for a Consult to look…read moreat a tooth that needed to be extracted. I had been in so much pain the last few weeks and was dreading going to the dentists, as I am someone who has Dental anxiety lol. But this visit has totally changed my perspective on getting dental procedures done moving forward. First and foremost, I was referred here, the staff was very easy to work with from scheduling my appointment (there was a bit of a wait, but that's typically anticipated) to giving me a cost estimate prior to my procedure. Once I saw Dr V.B Hajiharis he offered to get me in same day about an hour later all I had to do was come back with a ride. He explained everything thoroughly to me and gave me a treatment plan to go off of. Not only was he thorough, but he made me feel at ease, comfortable like everything was going to be ok-which it absolutely was. I've truly never experienced a pain-free tooth procedure up until yesterday. I woke up feeling like a million bucks believe it or not! The extraction was PAIN FREE I'm still in shock from it all. It actually has me eager and excited to start my implant process at the end of the month with him. 10/10 recommend this office, staff and Dr V.B Hajiharis you are amazing please don't ever retire lol. If you're looking to have any type of oral surgery, this is your place!

Service was fine, was able to get in relatively quickly. Post surgery, not so much. I showed up…read morefor my follow-up and was told 30 min. An hour later, they said they they weren't sure when I could go back. No worries, I left and didn't go back, not real pain or issues. A month later, I received a bill from them for $500, final surgery payment. Paid it, no big deal. Just received a call from a collection agency because apparently they billed me for the appointment or another add-on for surgery, even though they were more than an hour behind and I never even saw a doctor. Do not go there, not terribly nice, send random bills and view you as a dollar sign, not a client.

Very nice attentive and respectful, they are patient, kind and careful, very empathetic and…read moreprovided a wonderful experience for braces

wait time is short, many different types of braces and retainers to choose from, very nice workers…read moreto help set up appointments over all a great place (free wifi water coffee and hot chocolate in waiting room) 10/10 would recommend

Red & Ritchey Orthodontics is an incredible office! The staff is so passionate about what they do,…read moreand are so accommodating to busy schedules. I have been with them for a few years now and cannot stop raving about them to my friends and family. If you want an amazing smile with first class service...look no further!!

Highly recommend this orthodontist group! I've had multiple orthodontists, Dr Red tops them ALL! He…read morereally takes his time with me as a patient. One of the hardest things to find in a Doctor in my opinion. He is extremely accommodating in many different ways. I had to come into the office during Covid 19, I was hesitant as I'm immune compromised, and haven't been into the dentist/orthodontist since the pandemic. He went out of his way to find a time for me to come in, I felt as safe as I feel in my home. They are always, ALWAYS extremely clean. The staff is always friendly and smiling! My teeth look almost perfect, and he's taking the time to make sure they get to where they're exactly supposed to be! I recommend R&R 100% if you're looking for caring doctors and staff, a great atmosphere, and amazing results! I am very thankful to have Dr. Red helping my smile get to where I want it! So excited for it to get there!

Worse dentist ever, antiquated equipment and practices. Steer clear. Poor communication between…read morepartners.

My husband and I have been patients of Dr. Bour since he first opened his practice in Frankfort. (…read moreour two sons were also patients of his before they moved out of town). We are so grateful to have him as our dentist... he is always there when you need him! He is so kind, caring, very professional, and always takes the time to answers all of your questions. His staff is also great! They are friendly and helpful, which we are very appreciative of. We highly recommend Dr. Bour - we wouldn't go to anyone else! Lynn and George Michelsen

staff is amazing!! they make it fun for kids and have awards for them and points! there care is…read moregreat too. the type of care they do is awesome they do things carefully and they treated me great! 10/10 would go here!

so far so good. front desk is great with availablilly for appointment. treatment coordinator let me…read moreknow price so we could plan accordingly. I pushed for phase one treatment and doctor was recept to our cosmetic concerns.

Dissipating Customer Service This place has dissipating…read moreservice, when I first came into the dentist office, I got great customer service, but as my teeth problems required multiple appointments, I noticed their services went from helpful, caring, to nonchalant, assembly line. Its like I was being taken for granted. For my first couple of appointments I showed up early only waiting a few minutes to be seen, the dentist and tech assistant were warm, asking me questions and answering questions I had in return. They created a environment where I felt okay to speak up. I'm shy so I needed that and was glad I had come to this dentist office. But after those appointments things went down hill, I showed up to my appointment always a little early, signed in and waited. The waiting went from a from a few minutes to about forty-minutes, the waiting-room wasn't full. Even if someone was seeing the same dentist before my appointment to me that is unacceptable when I am not given any explanation as to why. I don't need exact details, just a "sorry, I know you came in on time, but you will be seen to." My time is just as valuable as the next person. When I was finally seen by the dentist he was cold and well as the tech assistant, they seem to be going through the motions, I told them I still have a issue with my crown, it seemed to be brushed aside to take care of what was written on the chart. 'Thanks, now what about the crown' I wanted to say but they were so distance, that my shyness got to me I couldn't make myself ask. I wanted to them to ask, 'are you okay' afterwards, like they done the last time, but it was "You're done, go around front." It was like I was on a assemble-line. I couldn't be spared a moment. I don't know if I want to go back.

Beware!!! My husband and I went in November 2021 and he overcharged by $500. Took dozens of calls…read moreand arguing to get my money back. Haven't gone back since and nor will we ever. Then two days ago, my husband received a bill "due immediately" for $750. It is dated 8/21 which he clearly did not actually have an appointment on that date as we would never go back and it was a Sunday which they are closed. The best part is it lists NO services and under payment code it says Do Not Delete. I left two voicemails so far and no call back. I feel like this is a cheap attempt at extorting money out of prior clients. Update: beware of the automated response to reviews. They pop up in seconds of posting and don't acknowledge what was written. Clearly since they suggested I call the office although I indicated I called twice.