I had my floors done by them several times. the process was easy and they gave me expert advice on…read moreproduct and style. Would highly reccomend.

Showroom service was very good. Installation went terrible. You can see all 3 seems due to the…read morecarpet dye, they said. Caused damage to my brand new drywall and left a mess down in my basement and made no offer to vacuum. Manager came out and said this was not typical and offered 40-50% off the job since I didn't have time to replace it before furniture was being delivered. Also said he wanted to send someone out to rework the seems. He hasn't called me to rework the seems yet this was a month ago. I had to call multiple times after the manager came out and he pretended he didn't remember the conversation but gave a small amount back. I just took that and chalked it up to a lesson learned. Sad part is I plan to have them replace the carpet upstairs also but will no longer be considering them for that. Installer literally took a smoke break every 45 mins and came back in stinking of smoke and took 9 hours to do a half ass job installing the carpet. You think 9 hours to install 1000 square ft of carpet that was one big room and a hallway is a bit long? I did.

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

I can't say enough about how well the crew worked to make sure that my vinyl plank was installed…read morecorrectly. Very skilled workers.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Brian was here Saturday & did an outstanding job. Whole condo looks amazing. Have used them in past…read more& have always been more than pleased. His wife is awesome to work with, whatever I needed answered she was right on it. Can say without a doubt if anyone needs carpets cleaned you won't be disappointed with Heartland.

Such a great experience. Clear communication beforehand so there were no surprises. Dan and Connor…read moretreated my furniture with care and did a thorough clean that made a noticeable difference. I'm so glad to have found a company I trust and respect. Can't wait to have them out again.

Jim is truly the best in the business! He treated us like family the minute we walked in. He picked…read moreout samples that matched exactly what we described to him, which made the decision making so easy. He also ensured that we didn't go out of our budget, and that he was getting us the best deal. When it came to the ordering and install, Jim was very responsive and followed up constantly to ensure we knew the process, and had all the information. Then, the installers did an amazing job! We are so happy with our carpet.

Donovan at RiteRug was very helpful with the purchase of our luxary vinyl flooring and carpet. He…read moreshowed us several options that met our needs and was within our budget. He was quite responsive in tracking and communicating the status of our flooring. He did a great job coordinating the install of 2 carpet jobs at different locations. We have purchased from him several times now and each purchase has gone very smoothly. Very good products and great service!

I cannot recommend Doug from Beeline Floors enough! He went above and beyond for us! He was…read moreincredible & did such an amazing job on our floors! He really took the time and effort to help us out when we were in a bind & we appreciate him so much for it! We are truly so grateful! Additionally, his prices were very reasonable and he's just an awesome, wholesome & caring guy! 10/10 highly recommend him for all your flooring needs!

Doug is an amazing person. I would give him more than 5 stars if I could. The quality of his work…read moreis outstanding. His knowledge of wood types and finishing is really impressive. The finished product and his dedictation is more than worth the money. Beyond that I just feel lucky we ever met him, he is such a kind person. If you are remotely on the fence about who to go to, call Doug at Beeline, you will not regret it. I wish we had more floors for him to do Nic and Heidi

From beginning to end, a perfect job!! Quality work! He removed the old carpet, treated the floor…read moreand took great care with the entire project.

From the owner: Jake's Hardwood Flooring LLC is a family-owned hardwood floor installation company with a excellent…read morereputation and more than 25 years of successful experience in this line of work. is a professional flooring contractor based in franklin County, OH. We can take care of all your wood flooring needs, including new floor installation, floor sanding, refinishing, and more. Call Jake's Hardwood Flooring to get a free estimate!"

I have used them 2x and both times Norbit did an amazing job. You couldn't tell anything had ever…read morehappen. The customer service is very friendly and they try hard to accommodate and you get you taken care of as soon as possible and the rates beat many around. You can't beat it. On top of everything they aren't like many others I have delt with that try to uncharged and push you to purchase extras. Whatever you want done they'll do it. Outstanding service. I highly recommended them for all your needs.

From the owner: What makes Oxi Fresh unique is that we are the Worlds Greenest Carpet Cleaner. The green process…read morethat we use dries very fast due to low moisture, while working very well at restoring both carpets and upholstery.