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    Burien Goodwill

    3.3 (55 reviews)
    Closed 10:00 am - 8:00 pm

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    Community Service/Non-Profit

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    All of these books, should of been priced at $1.99
    Linh H.

    Firstly, let me mention I have been shopping goodwill my whole life, I support reusing, recycling, and sustainability. I love goodwill. But tonight, was quiet a bit alarming. 10/26/2021 8:00pm I was being checked out. I had choosen to buy many small paperbacks books. As I was being checked out, The worker asked Nicki, I'm assuming the manager, how much the books would be. I picked them all out as being normal, small paperbacks for $1.99. But Nicki insisted they were $2.99. She pointed out one book and said "this one is $1.99". The comment was so rude, I thought she was joking. All the books being roughly the same size. She followed by saying "if it has chapters it's $2.99". I asked why the one she pointed out to be $1.99 had chapters. She failed to answer and made me feel very uncomfortable. Like she was biased to me in some way. Needless to say, I told her that didn't make sense and I felt like I was being hustled. She didn't care. I'm really looking for some closure on this. I even asked to see the dimension rules for book prices and she denied me that. I'm at a loss for words snd very hurt that our experience at goodwill went like this today. She entirely lacks customer service or the ability to connect with customers. As a business owner in multiple industries, this type of treatment should not slide.

    Sara B.

    They do not honor their sale colors. Not a customers fault they didn't take down their signs.

    I'm not sure why it's such a hard task to drop things off . Long line they make it so you can't pull out . I've been waiting 20 minutes easily . Their Big carts have wheels they can push it up to our vehicle . . Last time I will be dropping off here .

    Store interior.

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    11 months ago

    Just go to Dearborn to drop off your donations. Told to come back tomorrow but they don't know what time they'll accept donations.

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    1 year ago

    By far one of the most expensive goodwills I have ever been too and it shows they are overflowing with items.

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    4 years ago

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    5 years ago

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    2 years ago

    Quick and polite people. Always cheerful and carry all your stuff when you're old like me.

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    10 years ago

    Business owner information

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    Kim M.

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    8 years ago

    This is one of my favorite places to shop! They have such a good variety of items and the staff is very friendly and helpful.

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    12 years ago

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    Page 1 of 2

    Ask the Community - Burien Goodwill

    Review Highlights - Burien Goodwill

    I also like their book section, especially the cookbooks.

    Mentioned in 3 reviews

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    Regional Animal Services of King County

    Regional Animal Services of King County

    3.7
    (52 reviews)

    A couple of years ago when I was traveling out of town on business, I got a frantic call from my…read morewife that our dog had gotten out of our yard and was nowhere to be found. I was in a pretty helpless position as I was not due to be home for several days. My son came up with a great idea and checked online to see if our dog had been found and turned in to the RASKC. Sure enough, she was there. My wife went down the next morning, paid the fee and picked her up. She had been well treated, and we are very thankful that they found her and gave her a good safe place until we could come get her. My son said that she was so excited to see him. She cried and whined, and fell asleep in his arms in the car. Thank you very much

    I intend this to be constructive: please fix your system!…read more 1. volunteers: please let the volunteers try to get through the system once so they understand the user experience and understand the waitlist app and how it looks, what the user sees, and how it calls us. everyone should have to do this. today i was treated rudely (like a scam artist or something) by volunteers while i was doing precisely what i was told to do by the waitlist and the front desk. 2. the waitlist app: the waitlist app is absolutely and totally broken. I waited through a list of 8 people and when I got to the top i was randomly dropped to number 5 again. I waited again. the third time i was at the top, I went to the adoption center they said my name was nowhere on the list at all. it went on and on! I was there for 2 hours of this. I know that you are underfunded but really--why is this so bizarrely inept and broken? Just make a PAPER LIST and call us, like a restaurant hostess would do. We didn't adopt, but we will from a good organization. And the place we adopt from will also receive our donation money.

    Burien CARES

    Burien CARES

    3.4
    (23 reviews)

    Before we walked in this building, the lady at the front gave us the biggest scowl through the…read morewindow. She refused to talk to us or make eye contact, answering a phone call as soon as we walked in. We were trying to see if we could drop off two stray kittens here, and if not, if we could be pointed in the right direction. Someone else steps in and asks the people behind the desk why they weren't helping, they just shrugged and pointed to the woman making a phone call. This person gave us advice, thankfully, but told us that since we took the kitties in, we've "assumed care of them" and need to pay a fee to surrender them. These aren't our cats, so we didn't do that. They told us to go to Seattle Animal Shelter. This was a frustrating experience since we really would love for these kitties to go to a loving home. We thought a place called BurienCARES would be a lot more helpful, but instead we were met with discrimination. I talked to somebody else who had a similar experience trying to drop off a stray kitten, but was treated with sharpness and judgement. ALSO -- I recommend giving the article about this place on B-Town Blog a read. It's called "Claws come out over Burien CARES as city council debate deepens" written by Mellow Detray.

    I'm not sure what to say about this place. Our first impressions of this place was not good due to…read morethe absolutely overwhelming smell of excrement. It was so incredibly bad. I tend to believe that people who animals are wonderful and I'm sure these people are. We adopted a young cat. They said it was a year old. It turned out to be much younger. We took her to the vet 2 days later. She was infested with tapeworms. Soooo.. We love our new cat. I choose to believe that these people are doing the best they can. Maybe they need more help or a marketing person. If they could get a handle on the smell. I'd be game to help. Thank you for all you do. Miz Kilmousky

    Burien Goodwill - thrift_stores - Updated June 2026

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