I couldn't believe how unprofessional and rude the staff were! Never entering this place again! Wouldn't recommend!

I switched to Burgess from CVS. They're always super helpful, very fast with prescriptions, and always answer any questions I have. They're very thorough and it feels like you're speaking to a friend and not someone trying to rush you off the phone. They are also so sweet with my son and give him lollipops. Not to mention there's no long line to wait for prescriptions or anything like that. read more

Update: Hi Mark A.: You weren't there so you must be confusing me with a different patient. I don't take it out on staff when a place is poorly managed. It's not the employees' fault when they haven't been given the knowledge and tools they need to succeed or when ownership sets such a hostile tone for the workplace. For the record: I happily presented my ID but staff refused to provide me with my medicine because I have an out-of-state driver's license. Thats not how the CMEA works. End of update. My previous review was removed for not including enough detail about my experience as a customer. I went to this pharmacy for decongestant, specifically pseudoephedrine. The staff asked me to present identification, which I understand is a requirement under federal law. When I showed my New York State Driver's License, the person working the register made me feel like a criminal for trying to buy medicine. If the staff was educated on the law they would (hopefully) not be hassling customers who have the audacity to get a runny nose outside of their home state. Original review: Staff is undereducated on federal law pertaining to their profession. Go to cvs or Walgreens if you are not a local. read more

Staff is excellent they treat you like family and they always have my prescriptions available and ready

This pharmacy has the feel of an old apothecary with a modern twist. The entire staff is very caring and always shows concern towards their customers. This pharmacy specializes in compounding all sorts of medicines for any purpose. As Dan Albizati, Rph, says, "If you can think of it, we can compound it." Come stop by and feel at home, just as I always do. read more

Burgess Chemist 2 - Drugstores Near Me - Nutley, New Jersey

The best and the most convenient pharmacy in the area! Great service, efficient and always there to help me if I have any questions.

My husband and I once shopped at Burgess Chemists because of its conveniently close proximity to our apartment. Unfortunately, the extremely rude and patronizing behavior of its employees has dissuaded us from ever patronizing this location again. Jose and I are 26 and 23 respectively, and appear younger than we are. We're accustomed to being confused for teenagers - but this doesn't excuse the treatment Jose received at Burgess Chemist. On the first occasion, Jose (an immigrant) requested a drug used in his old country used for the treatment of yeast infections. The pharmacist rudely told him that the drug was illegal in America and that it required a prescription. She offered no alternative drug as a suggestion. On the second, Jose had previously purchased cough medicine a month prior. When he entered the shop again and attempted to purchase another package, the pharmacist said, "You buy this a lot. You should go to a doctor." This was last fall during cold season, and my husband, not yet possessing a green card, did not have the option of visiting a physician. My husband does not deserve to be treated with suspicion and contempt for the crime of being a young man and an immigrant. Even if you are not a young person, I wouldn't recommend going to Burgess Chemist, as their selection is unimpressive: the pharmacy aisle at the Shop-Rite only a minute down the street is probably larger and more varied. And of course, not being treated like a criminal by the cashiers is certainly a bonus. read more

I've read the reviews and agree: the man, I don't know if he is the owner, is very rude and condescending. My prescription was ready for two days (first, he told me it was ready on Wednesday, but when I complained about not getting a phone call, he said it was ready just yesterday, Thursday, so I "beat him to it"). I didn't even get a call to let me know my prescription was ready! And he thinks he's justifying it by telling me that "SOMETIMES we don't call to let you know it's ready". Sometimes? Sometimes? No attempt whatsoever to even apologize (that would have been very helpful). So I tell him I will pick up my prescription, but will look for another pharmacist that can assure me that I will get a call when my prescription is ready and he said "good, good for you." What I don't get is that do they and a lot of other medical providers actually think that they are the ONLY ones on this earth that you HAVE to deal with? There are dozens of other compound pharmacies! I don't care if I have to drive three towns over, I want to be treated with respect and provided with the simplest of services as getting a phone call when my prescription is ready. I do have to admit, my disappointment is that much harder because there is a woman that works there who is a total sweetheart and I loved loved working with her . Too bad. Off on my adventure of finding another chemist. This guy needs to stay BEHIND the counter and not talk. Anyway, they are a dying breed and don't even care about that either. read more

I have been using this pharmacy for years for a compounded prescription. They have always treated me with kindness and courtesy and the price has stayed the same for many years. I am very pleased with their kind service. read more