My brother and his wife have used Shambles for multiple pieces of their antique furniture…read morecollection. They use the chairs and tables daily ... everything is beautifully crafted. They deserve a second look since their work is so good.

I contacted The Shambles because of a recommendation on our neighborhood social media site,…read moreNextDoor. I'm hearing impaired and prefer text or email communication, so I contacted The Shambles using Facebook Messenger and received this immediate response: "Thanks for messaging us. We try to be as responsive as possible. We'll get back to you soon." I requested a text message reply and promptly received contact from an employee. I sent photos of one set of chairs in need of refurbishment. That employee immediately called me, which might have been welcomed if I were a hearing person, but then again, if any customer preferred telephone contact they would not request text or email. The only positive was that the employee advised they do not refurbish that particular style of chair and offered the information for another local business that could handle the work. I replied a thank you for the referral and photos of 2 more furniture sets in need of restoration, requesting estimates. The reply I received was tinged with annoyance... which is why they received 1-star from our interaction. I know for a fact they could replace and recover the seats on my bar stools, but she indicated they don't work on aluminum chairs... I guess she saw the metal back and made assumptions instead of asking questions; not a good business practice. Next she quoted $550 to strip and refinish the "redwood" pieces, which is ridiculously high! I could buy nicer new pieces for $550. But the nail in the coffin was when she stated "If you want to discuss further, please call our shop at 317 894 7075 as this is my personal cell phone." I do business where I'm treated well and I don't have to demand accommodation for my disability. Her suggestion that I "call our shop" was like telling someone in a wheelchair to "climb the steps" so we can take your money. No thanks. Maybe another shop wanted my business so much that they installed a ramp to make it easier to do business with them, since you're not going to be accommodating, I'll go elsewhere.

I am so excited with my kitchen remodel and new flooring…read more I  went with Boger Cabinetry and absolutely love my new kitchen and flooring. Steve Ash was amazing to work with, he was involved from start to finish. He was very responsive and he went the extra mile to make sure all was in place and that I was happy.  I find Steve to be very trustworthy and courteous. He delivers outstanding  customer service. He is an exceptional businessman. I love the fact my kichen remodel was a one stop store with ample selections. I highly recommend Boger Cabinetry and Design, they have great quality cabinets, fast service, excellent communication and are great to work with. Steve and Jake truly value their customers and best of all they beat all other estimates. Lets support an independent locally owned business. Their showroom is located in Fishers. Boger Cabinetry and Design has definitely earned my future business.

Great quality cabinets at a good price. Great customer service. Nice showroom displaying cabinet…read morelines as well as bathroom vanities and countertops.

My husband and I had a great experience working with Mike at Diamond Mortgage! He made the mortgage…read moreprocess simple and easy for us. Throughout the process, Mike did a great job of explaining things and was very responsive when we had questions. This is my second mortgage using Mike and I will definitely be using him for our next mortgage or refinance (whenever that time comes).

I came here hoping to browse patio furniture now that I have a (small) outdoor living space. Family…read moreLeisure is a large store with lots of quality inventory, but unfortunately most of it was way too big for my small space - and far outside my price range. If you have a large backyard/patio/pool space, this might be a good place to look for outdoor furniture and other items. I'll keep this place in mind should I ever need a larger furniture set and have the $ to spend on a nice one! There were plenty of sales people milling around to answer questions, but they didn't hound you - which I appreciated.

Customer service is excellent. Their staff is so knowledgeable and can answer your questions…read morequickly and make the perfect suggestion. Very attentive and not pushy. The Carmel store is so nice!

Customer service has been great! When you call and have questions, you actually get a great…read moreresponse time and someone to assist you without trying to upsell you to more than what you need. Personable staff and helpful!

Called 12 times. Reached a person only the first time, who immediately sent me to 'service', which…read morewas appropriate. However, no answer, then option to 'press 2 and leave a message'. However, it didn't shift and simply hung up. Repeated calls to all 3 Indianapolis area stores sent me to menu options. Never reached another person nor ever able to leave message for callback. Unfortunately I purchased a home with an Aqua Systems softener. It has an issue which resolves with bypassing the unit. But since I cannnot reach anyone over the course of several hours and 12 calls, addressing the issue on this softener won't be happening, and I'll have another brand installed. Likely EcoWater, but definitely not anything associated with Aqua Systems. Called Indy Soft Water, immediate answer and they are sending a technician to evaluate my system as well as install another system today, should I choose that route.

Great Local Fishing Advice (and the Friendliest Shop Cats!)"…read more Fishing is one of my favorite hobbies, and whenever I travel, I try to stop by local tackle shops. It's always the best way to learn about the area and find the real local fishing spots. Fishing the White River had been on my list for a while, and I finally had the chance to check it out. A local bait shop recommended Schwartz's Bait & Tackle for purchasing a fishing license and getting advice on where to fish. As soon as I walked in, I was greeted by the shop's welcoming committee Skipper and Smokey Joe, two very friendly cats that the owner rescued. I later learned that Skipper recently needed surgery and the local community raised the funds in just a week. That kind of support says a lot about both the shop and the community around it. Mason and Jacob were fantastic. Super friendly, knowledgeable, and clearly passionate about fishing. They took the time to talk about equipment, bait, tackle, and the ins and outs of the local fishing spots around the White River. It's the kind of place where you can walk in with questions and leave with real advice, not just gear. They also mentioned they'll be offering guided fishing trips this summer, which sounds like a great option for anyone wanting to learn the area or improve their fishing skills. The shop itself has a great selection of fishing gear, bait, and tackle, and the whole place has a laid-back, welcoming vibe. If you're planning to fish the White River, this is definitely a place worth stopping by. Support a great local business, get some solid fishing advice, and maybe say hello to Skipper and Smokey Joe while you're there. There's also ample free parking available on site.

Dropped off U-Haul, I've been back for bait and always have friendly faces and ready to help! Nice…read moreplace well rounded for what your fishing for!