Forgot sauce that we paid extra for even through we waited a while for the food to come out. :( read more

Burgerville - Sad Classic Fries - Large - Salad Near Me - Battle Ground, Washington

Ordered the new green tea drink (have ordered before). This time ordered the BLACKBERRY at the suggestion on the employee. I got it and it tasted like grape. I asked if I could exchange it for a different flavor I was told it is NOT blackberry, it is marionberry. They would not let me exchange it for something else....F for customer service. They they told me to throw it away. Food: Walla Walla onion rings....they were delicious. The original employee was very kind, the woman who refused to make it right was rude. I understand why they currently have a 2.5 over all rating....the managers should pay attention. read more

$4.29 per cheeseburger with a dry flaky bun and undercooked burger with cheese that's still cold. 4 cheeseburgers for nearly $20.00 dollars. Not really worth it if you ask me. read more

Burgerville - Salad Near Me - Battle Ground, Washington

Food was good, ambiance was ight, and service was good as well. I like the burgers and fries and milk shake

I have never had a worse experience. After waiting 20 minutes for a cold burger, they decided to dump the whole fryer in our bag apparently. When we got in the car we realized that one bag was dripping with grease. There was grease all over the boxes our onion rings came in and all over our car, including my sweatshirt. We moved from Washington and were so excited to have burgerville again, and we were sorely disappointed in the customer service as well as the nasty bag full of grease we received. To make matters worse they didn't give us our sauce for our grease soaked onion rings. read more

See all

The worst Burgerville I have ever been. I got my burger ate it right away and it was already cold. I refuse to go there anymore

Ive worked in restaurants my whole life and I fully understand that this is fast food. But presentation is very important when sending the food out to the customer. Unwrapped my burger to find what looks like a sloppy joe. I would be embarrassed to send a burger out like that. Looks like someone was having a bad night and took it out on my order. Lol I gave two stars because it still tasted like what i ordered. read more

Burgerville - Too much sauce and did ya punch the bun cos that was smashed down too. - Salad Near Me - Battle Ground, Washington

I've never left a review before because as someone in customer service, I like to give people grace and the benefit of the doubt. In this case however, my mouth dropped this entire interaction, I've never been treated so poorly in a drive through. We got to the window and were greeted with "WHAT DO YOU WANT?" in the most rude tone. Then when we ordered and said thank you she goes "7 dollars. PULL FORWARD." The guy at the window was nice. We ordered a chocolate bliss shake and fries, she forgot to add the fries and they didn't read the order back. That's not a big deal at all, the lady was just super rude, forgetting an item and not offering to make it was kind of lame, overall just baffled at the lady. As someone who works in customer service, she deserves a write up at least, that was wild. read more

I don't want you fried green beans. I don't want your seasonal shake. I don't want your seasonal hamburger. STOP. TRYING. TO. UPSELL. Nobody wants this crap. Just give me my hamburger. read more

Burgerville - One Last Breath: Creed - Salad Near Me - Battle Ground, Washington

I visit battleground every year, and absolutely need to come here multiple times in a weeks trip. Everything about this place is amazing, except that they tend to mess up orders, by forgetting something. But they are so nice and apologetic when you go back and tell them they messed something up. The ambiance is that of an average burger chain, and there are a few uncomfortable metal picnic tables outside, that can sit big parties. This place has the best burger and onion rings that I have ever had, and we always have to bring their special Burgerville sauce home with us. read more

Have been to this Burgerville dozens of times.This evening July 16 was a very unpleasant experience with Kathy who rudely handed over the phoned order.After driving home with the items we discovered that an expensive Bacon cheeseburger was missing.Upon return Kathy handed over the burger without the courtesy of sorry or any remark. After driving several miles to and from Burgerville it would not have been unexpected to hear something even if it was "Get Lost!' which I suppose was the attitude of the annoyed clerk. I write this because I have never before received such poor customer service at this or any other Burgerville location.Very disappointing. read more

They could grill there dry old cold buns for a start! Hamburgers are ice cold from the gate.

Greeted by snarky Brendan, we got off to an odd start to our order... I asked for the special my husband ask for the grass fed 1/4 pounder as Brendan repeatedly rolled his eyes at our questions... We asked to eat in the dinning room. Our meal arrived quickly but in a greasy bag filled with the greasiest most disgusting "food". My burger was slopped onto an old greassy bun and had 4 tablespoons of the most putrid mayo slop. As I tried to turn it over to salvage just the meat. i used hella napkins... I felt eyes on me as I labored over the food I could have made at home / better and cheaper, I turned around and saw an older lady manager who looked on sadly as we used all of the napkins to wipe the disgust and disappointment off our hands.,although she is not motivated or sad enough to bother coming over. Maybe Brendan is her son? It made us feel weird the way they just waited and watched us eat... like what else is in our food? read more

I almost never eat fast food, but I remembered Burgerville from when I was a teenager, so we decided to give it a try. I got a halibut sandwich on a gluten free bun, waffle fries, and a strawberry shake. The server was very patient with us newbies, and the food was really good! We'll be back! read more

The rudest people I've ever met work here. They give really bad service and yet expect tips at the drive-thru. The manager was the rudest of all, and actually called us names as we were leaving. The food is not worth it. read more

The food is NOT worth the cost. What a disgusting local rip off!! The person who took my drive thru order asked for a tip when I gave her my debit card. She had not done anything for me yet, other than speaking! Shame on you, Burgerville. You clearly do not know your customers nor care about being affordable for families. read more

We love burgerville! Look forward to their delicious food whenever we r in town. Love their grass fed beef & fresh lemonade w/muddled raspberries. Appreciate the gluten free bun option. U can taste the quality. That said, it's still a fast good joint & we paid $55 for 3 people to have burgers/fries then 1lemonade & 1 shake at lunch. Wow!! Would have eaten there 3 times during trip but after that just ate once. So many more options calling r name at that price point. 5 stars for the food, fries, shake, lemonade. So very tasty! 3 stars for pricing & service (kind of lackluster- doesn't really feel like the staff is working to earn ur business or ensure a great experience). There's a tipping point w/everything on product value vs cost. I'm more than willing to pay extra 4 quality ingredients, tasty food, allergy friendly options....but burgerville has gone too far. If u go, suggest ordering the regular burger (btw- I declined the cheese it comes with but was charged $1 to add lettuce/tomato- kind of seems like an even trade), getting a large fry to share rather than individual small fries & if u get the lemonade ask 4 it without ice. Almost the entire cup was ice w/only a small amount of lemonade. Also, the shakes r more like a small/medium at $6. read more

I am adding a new review. My last one was several years old but also garnered only one star. I'm ticked off enough to replace that review for this one. Let me start by saying, the young man at the 1st drive up window was lovely. The snotty blonde girl in the red polo at the 2nd window, though, needs an attitude adjustment. At the 2nd window, the girl opened the window, handed me my food, & said, "here you go" which is usually a way of ending a transaction. I merely asked about my drinks. The brat snapped at me, "I'm working on it" all while giving me a snotty smirk. I took the drinks and told her what she said was very snotty. She just smirked at me... The snotty smirk of a girl not at all worried about getting in trouble. Burgerville, your food isn't that great given the price point. The BG Facebook Community page has plenty of disparaging posts & comments about your place. Get your act (and your people) together. read more

The worst customer service and overpriced in all of battle Ground! Their fish n chips is horrible teeny tiny nuggets. And then they have the nerve to ask for a tip in drive thru! Really read more

Stopped by Burgerville while traveling through the area. The reviews weren't great for this location, but there weren't many options around, so I gave it a chance. The Plantville burger was ok. The fries were cold, dry & hard. I won't be visiting Burgerville again. What a waste of $17. read more

Really??? It's been a little while since I've been to Burgerville but this is their idea now of a $6 LARGE shake...I was pretty shocked, I know alot of companies are pulling this now but they even skipped Medium and went straight to Small. Disappointed... read more

Burgerville - Large shake???!! - Salad Near Me - Battle Ground, Washington

5 stars for the plant based, non-dairy coconut bliss milkshake option! My tummy thanks you. However, cold fries and slightly warm sandwiches after a 30 minute drive-thru wait is no bueno. No bueno! But seriously, I convinced my family to get out of the McDonald's drive-thru and then got into the Burgerville line. Three meals and some added extras came out to be about $42. My family was not impressed. I felt silly for convincing them that Burgerville was the better option. On a good day this place deserves a 5 star rating. The drive thru experience was utterly disappointing. read more

Burgerville - Hazelnut chocolate bliss shake. This is the best non-dairy shake. Non-dairy all day! - Salad Near Me - Battle Ground, Washington

The rudest and worst burgerville I've ever gone to. They don't listen, they don't care and they act like total idiots. That's how bad it is. I'm posting a YELP review. How pathetic. read more

I tried the new breakfast burrito and it was horrible! Very bland. Not good! The breakfast burritos they had before they stopped serving breakfast years ago were so much better! Bring those ones back. read more

Most expensive fast food and they can't ever get the orders right. Doesn't matter how great the quality of food is if the people making it can't read an order. Then to ask for a tip at the window is absolutely insane. How about you get the food right first then we can talk about a tip. read more

The milkshakes here are actually quite good! Extremely sweet but my friend said that the milkshakes here were the best in the world and I definitely think that they were top notch -- however probably too much sugar for my liking. That said, I did enjoy the burst of flavor that I experienced as I slurped up the sweet sweet remnants of my Regular Strawberry Milkshake! This place wasn't packed at all on a Monday night. read more

The food was cold! We had to wait in the car for an hour!! And yes we timed it! literally 55 minutes! All the other cars went down to Mcdonalad'a I'm sure! We saw them headed that way!! We can't understand this long of a wait!!! You guys better get cooking faster cause me or my family will never come here again !! You know my husband said at least 3 times,, let's go to Mcdonalad's!! Honestly,,, I wish I would have! The line was through the parking lot! Cars were trying to cut in! We got home I minute after the long wait,,, and all 3 lunches were cold!! French fries were cold!!Burgers, I'm never going there again!!!! I'm so upset this USA Burgerville was cold,,, dry,, smashed!! And totally terrible! My 7 year old said the same thing!! NOT WORTH the money at all! This restaurant used to be good but this isn't worth going there ever again!! read more

What kind of crappy salad is this? And they charged 5$ for some kids size salad?? I had a salad from Burgerville before and it came in a larger box,, this is ridiculous! They told me they this is the only size they have right now,, bad customer service. read more

Burgerville - a salad in a plastic container - Salad Near Me - Battle Ground, Washington

Update: I took Heidis suggestion to give the Battle Ground Burgerville another try. Here's the result: Service was somewhat faster. It was around 7:30 pm with only one car ahead. No complaints. Fries: better this time. Crisp and warm. Hamburger: Meh, still nothing special. The slice of cheese wasn't even melted and the meat was lukewarm on a cold bun. Value: overpriced. The good news? I discovered that there's an In And Out Burger in Keizer! read more

Really great and positive atmosphere, amazing customer service, as well as tasty-quality food and drinks. Prices are a bit high, but I find it worth it and am left with no regrets for such delicious treats. :) read more

Burgerville is one of our number 1 food stops when we travel "back home" to the west side of the state. It was a staple of dining out of both my husband and I growing up. It's so sad that the closest one to us now is 2 hours away!! We met up with family there on Sunday and our food and service was fantastic! I ordered my shake extra thick, and the girl who brought it to me said she did the upside down test on it...it was perfect! Highly recommend stopping by for a classic can't beat burger with extra spread! read more

Always pleasant customer service and very clean. The burgers are good as well as the fries. This has been the best Burgerville since we moved to the PNW in 2013. Strong work, BG Burgerville team!! read more

As fast food restaurants go, Burgerville is head and shoulders above the rest. At least what passes for fast food in the Portland area, anyway. Local products, Oregon Country Beef, seasonal Walla Walla onion rings, excellent veggie burgers, and that crack-like Burgerville spread. I'll pay the extra to get good quality ingredients any time, and that's why I choose Burgerville every time. This location left me feeling a bit underwhelmed, however. We recently visited on our way up to St. Helens and ordered a spicy Anasazi bean burger basket and a colossal bacon cheeseburger basket with onion rings. The burger was decently tasty and the onion rings were, as they always are, delicious. Seriously. So good. The Anasazi bean burger was delivered with no cheese and barely any sauce. My associate wasn't stoked and asked the counter person to make it right. He definitely got some confused looks/attitude from them, and it took quite a while to make it right. When it came back, the cheese was unmelted on the burger and not a ton of sauce. Just sort of a meh version of the usual offering (this is something I get often from B'ville). It wasn't that busy, it's not hard to make these things right (you do it all day) but hey, mistakes get made. Just don't cop a 'tude when we point it out and ask you to fix it. Not when we're paying over $8 for a combo meal. Otherwise my food was good, and totally hit the spot. A-OK. read more

Well.....basically I don't get the hype, I'm still new around here and never even heard of BV until everyone raved about it...so I went, ate, and bounced. It wasn't bad by any means, but seriously what's the big deal? I honestly would get a bk whopper before I ever eat here again! The price was my biggest complaint I guess, like $13 for a burger, fries and drink. Not worth it! Sorry BV, I guess I'm not a fan. read more

I would have given Burgerville 5 stars but two things prevented me from doing so. The prices and the service. Let me say that have great food. Always fresh toppings for the burgers. The fries are tasty. Milkshakes and salads too. But their prices are very HIGH! Expect to spend $8-$10 (including taxes) per person if you want a burger, drink, and fries. If you want a milkshake instead of a soda that's an extra couple of bucks. The service is OK, at best and if they are having a good day. It is generally very slow and there have been a number of times my order has been wrong. Seems to happen more often when going through the drive-thru. One time I went through the drive-thru and got all the way home before I realized it wasn't even my order (didn't open the bag until I got home). I had to go all the way back. They fixed it, but never really apologized for it. And didn't offer me any compensation or anything for my having to come back. read more

I come up to Washington every summer for vacation and one of the "must do" items is a trip to Burgerville for Walla Walla sweet onion rings. Heaven.The burgers are good, the seasonal shakes are outstanding, and I really like the sustainable ag,local grown, hormone and cage free philosophy of this place. PS. My niece assures me the chocolate-hazelnut shakes (a winter seasonal) are to die for. read more

I had the Half Pound Colossal Cheeseburger meal. 10 dollars for a burger, some fries, and a drink... for fast food? I'm not sold on the price.. but I've never been here so I didn't really mind the prices.. but I don't think I'd go again. read more

The slowest drive thru in the history of man!!!! Line was only 7 cars long. The guy who slaughters the cows must of called in sick. Took over a hour and 30 minutes. read more

The food there is never bad. The customer service howerer.. I had Grant(Mr personality) take my order. Clearly he was pissed off, not in a good mood what so ever! When he brought my food to me he literally dropped it on my table. In the mean time they were doing interviews. Let's hope they hire someone with better attitude. When I spend 12 bucks on some chicken tenders.. I do not need it literally dropped off at me. read more

Burgerville - 3 peice chicken tender meal - Salad Near Me - Battle Ground, Washington

We got the fish and chips. They were awful. You would think for the expensive price we had to pay we would get a decent dinner. The fish was very thin and the breading was very dark and crisp. It was almost burnt. We have been there before and thought it was a fluke what we got or in quality but every time we got the fish yeah it was the same trashy stuff. We will not be back. read more