Ordered takeout from here, which is why I can't rate it higher, but the burgers and fries were excellent.

I know you can not control everything but you would think a restaurant would be training staff on glove changes after being at the register. Also all the tip promts feel like threat at every place not just here . So our guy today took out and was very nice but same gloves went right back and handled the burger buns . Gross , probably will not go back . read more

Everything was ok. Really nothing special or memorable. Burger had a sauce that was a little sweet. It was good but again, nothing special. Staff was very kind and inside is very clean. Overall, it was fine. read more

BurgerFi - Burgerfi cheeseburger with garlic fries and chicken tenders - Burgers Near Me - Fort Myers, Florida

Our experience was fantastic! The service was efficient and quick! Our food was amazing! We had the all day breakfast sandwich with an egg, cheese, and bacon on beef burger and bun! So good! We had the fries and onion rings! Delish! We topped it off with a mocha shake! Certainly filled us up! read more

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If you go here, get "The Hailey". This is an employee created burger and I promise you it won't disappoint. Rose took my order and she was very sweet, definitely worth a try. read more

BurgerFi - Employee created burger - Burgers Near Me - Fort Myers, Florida

Great burger fi in ft myers. Been going to burger fi for years, but most closed except this one. Veggie fi burger was awesome, crunchy and delicious. Had it with a onion ring and mushrooms on top and cheese. The fries are the best too. Great employees. Nice new shopping plaza near twins stadium . read more

Delicious burger and best fries. On my favorite list. Friendly, and efficient servers. Want to return and try the chicken tenders. read more

Clean open kitchen. Clean comfortable seating area. Young pleasant staff. Nice presentation. I had a bacon cheeseburger. Although I was served quickly this was not a fast food burger. The beef had natural flavor and the fries were not like the typical frozen fries. I'll be back. Surprisingly, they give a military discount. read more

I've been to this Burgerfi location several times many years ago but never wrote up a review. Today, I stop by to have an early lunch around 11:30 AM. As I walked through the outside dining area, it was neat and clean. Once inside, many tables were not clean! I ordered a conflicted Burger or one Angus Beef patty and one VegeFi patty with American and White Cheddar cheese on lettuce, tomato and their signature BurgerFi Sauce. The burger was prepared in a few minutes and prepared properly! It hits the spot. I did not have any wine or beer but a simple fountain soda with my lunch. The staff at the counter is friendly and courteous. Although I'm cooling under that huge gigantic fan that is 66% more efficient, but those dirty tables just turn me off! Need more staff to keep it neat and clean! read more

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I thought it was a nice touch to add the stamp on top of the burgers as a signature touch. Being a fry advocate myself, the fries were good and I liked that they had an option for a large shareable amount. The burger however, as ambitious as it portrayed, didn't blow my socks off. Could've used a bit more char or stayed on a bit longer. Had a soft texture. Wasn't bad, but not the best. read more

BurgerFi - BURGERFI CHEESEBURGER and FRESH-CUT FRIES (FAMILY) - Burgers Near Me - Fort Myers, Florida

Went to the location to place a take-out order of a chicken sandwich, double burger and fries. Person at the counter never entered the chicken sandwich before I was asked to pay so I had to place a 2nd order. Got home and opened the bag, my 2 burgers were on a bed of lettuce but there was NO BUN! Good thing I had my own bun at home, lol! I tried to call the store but it went to voicemail where the box was completely full! 1/6 received a call from Emily this morning offering to remake the entire meal or to receive a full refund. I drove to the location and she refunded me the entire purchase cost. Very good customer service read more

I give this fast burger spot a 4 because the employees were very attentive. Manager Jack Kelly was very nice and cool guy. The food is quite alright. The burger was good the fries and wings are good. The atmosphere is comfortable for a quick bite. read more

My son and I stopped in there for lunch we ordered and when we finally got our food, we had ordered bacon cheeseburgers, and there was no bacon on it. We asked for baked bacon and they gave us cold bacon and a dish for us to put on these burgers, the burgers themselves were dry, and very tasteless and they didn't even have the signature stamp on top of the burger buns they advertise. This was a very, very disappointing experience and one I shall not repeat. read more

Give this place two stars because the young woman at the counter was trying. Came in at 8pm on a Tuesday. It took 40 mins for a burger without a bun, a small onion ring and a milk shake. The machine was out of custard. Someone eventually went to get a bag of custard. 5 mins later, custard in machine. 10 mins later still no shake. Didn't see a manager anywhere that should probably be helping it's they're overwhelmed with limited business. The girl at the counter was nice and apologized. So slow and expensive. $26 come on. read more

I was going to go to the restaurant next door and saw a rather long line, so I opted to take a look in BurgerFi. Hey, there's nobody in line, great! I walked up to a touch screen and ordered one of the limited time offerings. Then I went and found a place to sit. The place is empty, but there's messes left behind everywhere. I take a seat at one of the cleaner tables and my order is eventually served by someone not unpleasant, but obviously not having a good day at work. I started with my fries. They were hot and fried to a darker brown than you normally see, and I liked this. It also had some kind of seasoning that I selected. no strong flavor and I ended up adding a lot of salt. The burger was not terribly interesting or flavorful. There were some take-out orders and people in and out, but this should be a lot more hopping on a Saturday night. Maybe there's a reason that the restaurant next door was so much busier? read more

The food here is good and I really appreciate the option of a gluten free bun, but it's just so expensive for a burger and fries.

Awesome burgers and fries my granddaughter love their veggie burgers and they have a nice selection of beer. Service is good. read more

First of all, the food is awesome. As a vegetarian, I admit I miss a good burger from time to time. The veggie burger definitely hits the spot when I'm hankering for a good burger. But more than the food, the staff is awesome. When I arrived, Jake greeted us with a smile and a happy, upbeat attitude. He was super sweet, and I'd come back just for the friendly atmosphere. read more

Quality seems to have gone down, unfortunately. The buns were mushy, perhaps because they were sitting in the packaging too long.

One of the best burgers in town! Juicy, tender; the fries are delicious and so are the milkshakes!!!

My date and I wanted good burgers and I had had that at BurgerFi's Sarasota store (since closed). On first impression entering, I thought that the decor was decidedly downscale. The ordering process was convoluted but what the heck. The food, on the other hand, was just awful. I order the CEO burger, Wagyu beef patties with cheese and some interesting-sounding toppings. The burgers were lukewarm and dry as sand. The toppings were ok, I guess. The onion rings were good but the fries were possibly the worst that I have ever had in a fast-food restaurant - they were cold, dark brown, and many were burnt. My date's food was similarly unappetizing. The bill for this? $49.00. I am most definitely not going back. These people don't even hold a candle to 5 Guys. read more

Quality of beef, questionable. Tripped up digestion the next day. Got the classic single not a fast-food-kinda gal to start. Bun dressed up all the way. Liked the seasoning on fries, but, Just A Burger. Nothing different read more

We ordered on the kiosk. The order was correct however my beyond burger was barley cooked, cold, and the cheese was not melted at all. My husbands burger was good but it was not very warm either. Fries were good. I took my burger home to cook it. read more

BurgerFi - Beyond burger - Burgers Near Me - Fort Myers, Florida

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We have been a fan of BurgerFi but only a couple weeks ago we visited this location the 1st time. First time using the mobile app to order, we found out all the options of toppings and sauces that we can add. The transaction was smooth except the coupon from the email did not go through. The staff was very friendly and explained there was a glitch with the coupon when we picked up our food. I customized my single CEO burger with pickles and grilled onions. My fiance tried the multigrain bun and he liked it. The burgers and fries really hit the spot. read more

BurgerFi - single CEO and hand-cut fries - Burgers Near Me - Fort Myers, Florida

We ordered the bacon burger it was good quality beef and onion rings were tasty! Staff was so friendly we brought our Maddy pup along with us and sat outside and they brought her some treats too. The taste and quality is worth the price here I think we will be back! read more

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just had a chicken rodeo sandwhich there yesterday and wife and child had chicken tenders. we all ended up with food poisoning 8 hours later. read more

I feel bad but I don't care for these burgers. Got it go, granted it was kind of cold, and over seasoned..You guys really need an In and Out Burger in Fla...But then there would be lines like Chik Fil A for those burgers, because they're that good..... read more

The location has been remodeled and has an open floor plan style. Food took a little bit of a wait but that's due to it being fresh. Staff was very friendly and energetic. They just opened so hoping it keeps up. No complaints for the cleanliness - it is brand new. The place smelled great though. Here's going it survives longer than the previous burger joint that was there. read more

BurgerFi - Fried chicken sandwich - Burgers Near Me - Fort Myers, Florida

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I use to. The wagu burger was tiny and crappy. The onion rings ice cold. This used to be my go to burger joint. No more. Very disappointed

Great spot, love coming here This is somewhere my wife and I always come for a great burger read more

This is very similar to Five Guys except BurgerFi has beer and wine. We were lucky to get the last table outside, but had to clean it ourselves. The girl at the counter was very nice and helped us decide on size portions. Since there were only two of us, she recommended the regular size fries- to serve 2-3, had we ordered the large, we would have been too full to get up from the table! I ordered the Hotdog, which was grilled and came out hot and on a crispy bun with raw onions and mustard. It was perfect and I would order it again. My other half ordered the BurgerFi Cheeseburger, which came with bacon. It was also very hot when it was brought to the table, but he had not been aware it was a "double: and although he ate the whole thing, he said he wouldn't order that again. There was no doubt the food was served straight off the grill, no sitting under a warming light or waiting for someone to pick the order up. Our problem was, since we had never been there before, and we went at lunch time, we should have taken more time to review the menu. We saw same great pictures of the menu on Yelp- but there were no prices listed. We will go back again next time we are in the area, because we want to try the onion rings and milkshakes. read more

BurgerFi - Order counter and seating - Burgers Near Me - Fort Myers, Florida

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Customer service was fantastic! Burger and fries were amazing! The seating area was clean and comforting! Great overall establishment. A must try!!! read more

BurgerFi - The Bag with it motto - Burgers Near Me - Fort Myers, Florida

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One of my favourite discoveries this winter was BurgerFi Burgers here are just amazing. read more

Pretty pricy but everything is now even in the burger world. Good quality of meat, I had Jr Cheeseburger and was filling. The urban fries were my favorite with herbs and garlic and a Loki sauce over. Mine needed a little more sauce. But what has happened to good, cordial serve workers? Are they all mad at the world? Rude? Hating that they had to go to work and take my order? That's the reason for a lower star review. read more

Update: spoke to manager Rose over the phone and she made me a completely satisfied customer! Updating to 5 stars everything I usually go to the location several times a month but today was a completely different experience. The person at the front counter was not welcoming and just seemed to be in a bad mood. I stood in front of the counter for a while before he acknowledged me. I pre-ordered my food on the app and forgot to put the sauces I wanted in. I told him that and he continued to charge me 3.75 for the sauces. I told him it can't be that expensive but he just said I can't give food away for free. After he charged me for the sauces I had to wait a while for the food to be ready even though I showed up at the time the app told me to. After going to this location several times a month this experience left me feeling very unappreciated as a customer. I get it you guys charge for sauces but the front register guy was being rude about it and he didn't explain anything. He also didn't give me a receipt for the sauces so I don't even know if he charged me correctly for them. read more

These straws are way too big for your mouth! You can't enjoy your shake, please get a smaller straw! read more

BurgerFi - Burgers Near Me - Fort Myers, Florida

This is one of the most incredible places i have ever ate at no joke the food is fresh and amazing and everything was perfectly cooked and the swag burger is a must have the bacon is to die for if you want really good quick fast food this is the place to go read more

BurgerFi - Burgers Near Me - Fort Myers, Florida

One of the only place our picky eaters will finish! Great staff and delicious ingredients! Always a great experience!

Nice place the food was slow to come (20 minutes exactly) there fry's was very good, the staff was very good.

The fries were good, but that's about all. The burgers were really salty like someone accidentally spilled the salt shaker. There was almost non existent bacon tomato jelly, and the patties were tough like they were precooked and reheated. We were very disappointed. read more