Dated BK however staff is very pleasant and food is fresh. I enjoy this location more than many others. read more

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I went today with mi kids and Guillermo the General manager was so rude with my kids. The owner needs to pay attention to this no wonder why there's no business in the afternoon when that guy is overther so sad. To see this in portwashington. Hope this get to the owners. read more

heat up the food!!. I've had problems through out the years with them missing something but I usually dont really care enough to say anything. but today I was excited to get my food delivered (I don't live far btw) the food arrives and it's cold... cmon! read more

Manager always over charges and has a nasty attitude . Gilly is his name. I've seen him argue with multiple people and every time I go in, I'm overcharged and I'm sick of it read more

Not sure why it's so hard to get a simple order right. Ordered through grub hub and paid for a chicken nugget, whoppper and fries. The delivery took over an hour and the order was incorrect and the food was ice cold. Terrible service. read more

I love the chicken fries so much they are my favorite. I'm not a burger girl but I want one the whoppers are real good and they make it how you want it unless someone in the back messes it up. I've been there many times and it's only gone wrong maybe 3 times. I would say the service is a 6 out of 10 , cause it would be nice if there would be a smile when you get greeted. The place is clean when I walk in so that's the thing I like a lot because that is the most important thing next to good food. read more

Ordered ONE item: a cheeseburger, no pickles. Even my receipt had it down as that. Got home, found pickles. Really, is it THAT hard to understand orders on your own screens? read more

My son loves Burger King! The staff always greets him with a smiling face and paper crown! We never have to wait too long for our order. It's your typical, reliable Burger King food. Also, the manager goes out of his way to make sure that you feel comfortable. read more

Serves it purpose. I try to not eat fast food but every once in a while I get a craving for the Impossible Whopper and fries (I am mostly vegetarian, I am aware that they may cook them on the same surface as the meat). I enjoyed one the other day and service was pretty quick ( a few minutes wait). I had to get back to work and the atmosphere there isn't the greatest to I enjoyed it at home, it was pretty tasty. Next time I will ask them if they can prepare it in a vegetarian manner (too bad they just don't offer) and maybe skip the fries. Also I received coupons for Whoppers, does that include the impossible whopper ? They should say or maybe I am expecting too much. read more

This is the Burger King of shame. Everyone, including myself seems to wind up here when they are desperate. When you arrive, you will find that this Burger King does not participate in many of the promotional deals that other ones have. Yes, it's fast food but the burgers are always slopped together and off-temperature. There's no drive through, no soda fountain, and the staff could care less. On the positive side, there is a kids play area, and it is in a good location. Its kept fairly clean, and the condiments are always stocked. So it gets points for a place of refuge which is arguably what a fast food joint is. read more

Burger King - Fast Food Near Me - Port Washington, New York

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Worst customer service I've encountered. Ordered something on my app with t-mobile offer. There was a payment error so the order didn't go through. I showed up at the store, explained what happened and showed the person taking the order the coupon code. First she said it was only for 4/9 - she's wrong it's good until 4/9. Then she said she couldn't accept because it was only valid for mobile orders. I asked if I could speak to a manager. She said she was the manager and that it was a problem with that app and they have nothing to do with that! I asked if she could honor the promotion. She proceeded to walk inside the kitchen which I assumed she was trying to see how to do this. 10 mins later when she didn't reappear I asked where she went. She basically just left without trying to resolve the issue and again walked away, leaving her staff with a frustrated customer. Her name is Edith (sp?). I will never set foot in this location again. If I could give 0 star I would. read more

This Burger King changed my life. The quality of meat my friend received at this establishment was enough for me to go against my devout veganism and try a burger, and boy was it worth it. The staff, many of which I now consider to be my closest friends, offered incredible service and my food was warm upon delivery. I plan to have both my wedding and funeral here, as I this Burger King has come to represent who I am in the purest form. read more

When people say Burger King is the best burger fast food business they obviously never went to this location. TWICE I had to go back to tell the workers they forgot my onion rings and I should have expected as much considering the fact that the worker had me repeat myself SEVEN TIMES.... But you know there's morons in EVERY Business but the Fast food takes the dumbest possible read more

First impression. Huge Birger king and it has the play ground for the kids whiCh is always a plus . The store is big and clean , lots of seats and booths which is good . It's not overly crowded which I prefer so that's all great . The cashier was nice and friendly, she took our order accordingly and all the food came out fine and nothing was messed up which is a huge plus . The bad part is after I had my food my tummy started hurting instantly. I eat fast food pretty often and that rarely happens to me , funny enough my husband and son both said they were having the same issues . It's kinda of a turn off and doesn't really make me want to go back especially with my 2 children to eat there after feeling ill afterwards. Maybe it was unrelated but I doubt 3 people felt the same effects instantly after eating there . Who knows maybe one day I will give them a second chance and pray for better results or just sit and have a coffee only while the kids play . read more

A major disappointment! I visited this place on Sept 3. I was taken aback by the lack of cleanness Of tables and the restrooms were a disgrace. IThe food itself was ok as these places go but lack of free refills on beverages while all other Burger Kings offer it was a turn off. When I asked at counter I was told due to covid can't refill cups (no outside of counter beverage station). So they can't give one another cup or at least charge a nominal amout for another? So pay their inflated prices for a weak Coke with ample ice! Judging by how busy this place was guess they don't care, no one complained. Being the only BK for miles probably helps them. Well I won't be back! read more

I used to live in Port and remember when it opened. Was usually busy with the locals and the high school kids. Now, that I live out of town, I stopped off on my way to the nearby Stop & Shop. Oh how it's changed. Was there a couple of months ago, and don't recall it being this way. Men's room lock was stuck/broken. So my kids used the women's room. Food is atypical BK although the Whopper Jr looked to be a bit smaller than the other locations. Boys wanted to go on the playground. Boy did it stink out there. Plus, what is with all the little flies buzzing around while you eat. We were there for maybe 10/15 mins and left. Not rushing back there, unless we're in the area, and the boys are hungry. Will take it to go. read more

Now, normally I DO NOT write reviews on chain restaurants unless they are superb or terrible, or I just feel like something needs to be known. In this case, I always have a very pleasurable experience when I come to this particular Burger King, and today something unexpected happened... Well to start, I'm a Direct Support 1:1 Life Skills Coach for Autistic young men. Once a week, before I take my client to his job, he usually gets treated to Burger King. Every time I'm here, the General Manager, who looks no older than 23, is always so pleasant. His name is Frank. He always has a smile on his face that lights up the entire fast food joint , and he's extremely kind. This means a lot to me as I've had plenty of run ins where people are rude and disrespectful because their so ignorant to Autism. Aside from these nasty people, plenty of cashiers and associates of various establishments will also turn the other way to avoid us, or avoid the guys I work with- this is not the case here. All the workers look genuinely happy. Everyone seems to be having a good while still remaining professional. Today I came here and was ordering food for my client. I was looking at the Cinnabuns and made a comment to my friend about how delicious they looked. Frank made a joke about how he works around this food all day and gets it whenever he wants . He asked if we were going to order any Cinnabuns and I'm like "oh gosh no... not with those calories" ! My friend and I pick up the boys' food and sit with them as they scarf down their lunch. After a few minutes Frank comes over to us with two Cinnabuns, drops them on the table, and says "I figured you guys would enjoy these". I was in awe! Some of you might be thinking "why...just over some $2 Cinnabuns" ? ....because it has become so rare that people will do small, meaningful, and nice gestures for others. When I witness something like this, especially first hand, it really makes me feel good to know that their are still a few of us left. This Burger King, and Frank, both deserve five stars for being top notch! If you're ever in the area and feel like dealing with nice people for a change, check out this BK. You won't be let down!!!!!! read more

Burger King - Fast Food Near Me - Port Washington, New York

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App not working came to the store they not even try to help with there management standing right in front of them never ask to help didn't even afford to help worse Burger King read more

Typical burger king food we Were going to port washington figured I'd hit this place up.This is the worst hamburger chain of the big 3.My 1 star is for service.I was there for 25 minutes waiting to get served and receiving my order.The manager was running around like a chicken without a head.If your presses for time then Avoid This Place read more

Seems to have not received a pre scheduled pick up order placed on Grubhub so spent 20 minutes attempting to rectify with Grubhub chat while manager stood idly by. Since no customers were waiting, I placed a new order with the manager who did not know how to use the register. She did not know (or care) how to process the mix and match 2 for $10 promotions so ended up charging the regular prices; then she processed the order as paid with cash as I held out my credit card for processing. She, then asked me to pay with cash upon realizing her error. I told her to cancel the order, since she was manager and resubmit authorizing as card payment. She insisted I pay with cash since the order was already in process. So, 30 minutes later from when I entered the establishment, I left this fast food joint and told her to cancel the order. The online order was $52, this in person order would have been $61, so it was not simply a burger and fries meal! It was frustrating dealing with people are not trained properly and should not be in the service industry. read more

Customer service is poor. The management is just as poor. Mainly when it came to the female manger I interacted with. Tried to refuse a refund at the beginning of the conversation because the order wasn't made with meals for the discount on the items. And after through the whole situation, the order still managed to be wrong. As a former manager at a fast food restaurant, I am embarrassed for this establishment. read more

It's your run-of-the-mill burger king, however there are pretty bad things about this place. 1. It's dirty as hell. Nothing ever seems to be clean. I don't get it. CLEAN IT! It doesn't take that much effort to keep the place tidy. 2. It's cold. I don't know why but where I was sitting, there was a draft. I don't think they keep the heater on anyway. 3. Some items aren't available, which is mind-boggling. 4. There is only one register open when there are tons of people, making the line long time-consuming. I see other registers, get more employees on them! 5. No drive-thru, but theres not much you could do about that being that they are in a busy shopping center with little room for one. 6. Sometimes the coke tastes lemony for some reason. Some good things: 1. Employees are respectful 2. They make the food fast. Since I live in Port Washington, Burger King is the only fast food place I could go to in the area. Wendy's is in Greenvale and McDonald's is all the way in Williston. If they were all in one place here in Port, I'd go to McDonalds or Wendy's. read more

My 11 year old sister loves Burger King burgers and prefers this over anything in the world, I have never had any complaints or anything bad to say because not only was service good and employees nice but everything was always perfect until I had my sister walk up to me saying there was mold on her burger, I walk in asking the manager questions about the freshness of the frozen burgers and if it was okay for an 11 year old to be sick over his negligence, he proceed to say there was mold from me because it was over an hour since I left..... obviously some don't realize mold isn't an hourly occurrence, he then started pacing back and forth checking his burgers (which should have been done in the first place) and kept being nervous without apologizing for this, I saw a sign saying I can see a review upon request of this same man by the Nassau county department of health, he said that he doesn't know what that is and tried ignoring me.... To the manager you are a Sh*t head and I hope cleaning your windows tonight was worth it read more

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The staff is extremely rude ESPECIALLY the manager who's I grown man who usually takes orders, it was empty and my family and I had to wait for an employee to finally come take our order while we watched him and some employees stand around in the back doing nothing and talk about us, everytime I go he takes our order so rudely as well as other people's, no sense of decency in the restaurant at all from anyone read more

Not happy to see us, rude charged us more, messed up our order and wouldn't let us use coupons. Not happy

I live in town but refuse to go to this burger king. The staff is rude always. I have seen the employees make fun of clients. When you ask for condiments they always get angry. The chicken is always over fried or cold. They really need new staff and better management. I never recommend this place. Very sad since it could have potential. read more

Burger King is my favorite fast food place of them all. The reason why I picked this one is not only because it is located in my home town, but because it is ran like a well-oiled machine. The place is always very clean and they are extremely fast. Not only are they fast, but their burgers are juicier and hotter than any other burger place on Long Island. The staff is awesome, from lower level to management. The manager Frank always ensures that his customers get the best service that Burger King can offer. This place really knows how to live by their motto, always giving the patron "their way". read more

Food is always hot and fresh! Joe is great behind the counter, fast and accurate with a smile. The owner/manager is not as friendly! Very mechanical, never smiles! read more

Went there last night at 11:30 pm and ordered the 5 for $4. Went today, less than 24 hours later and the manager says they don't offer that. I told him I got it last night and he did not believe me. That is the last time I go back to that Burger King. I guess it looks like I CANT have it my way after all. Disappointing. read more

Great late night stop with easy parking. Always pleasant and the food is fresh and hot. Not many places open this late so it's tops.

Place is so old! The decor is from the 70's. Bathrooms and playground are disgusting. My feeling is kitchen is in same shape.

This Burger King makes the best french fries out of all the burger kings I've ever been to. I do avoid going there for breakfast though because the last 2 times I went the guy who took my order did not even understand much English and it took him forever just to type the order in to the register. And both times my orders were not even the size I asked for. I even asked for a large coffee and I got a small coffee. I was the only customer there so it's pretty hard to forget what size I ordered. read more

This is the only BK in town and it is really good! Service is fast and food is great.Play area was fun for the kids and employees are really nice. read more