Giving this spot 5 stars because it was my own damn mistake for not checking my order. Yes I waited in a long line. Yes I ordered my food and said no cheese twice. And sadly yes I didn't check my order and assumed the staff was listening. That my fault Burger King. Anyways check your orders or you might be disappointed when you get home to find cheese on a burger when you specifically said no cheese. Luckily they got the french fry order correct. yay??? read more

My friend and i are on our way to my place, to get out of the snow; and wanted something quick and not heavy to eat. We stopped at this burger King. Ms. Tonya took our order via the drive thru. Not only was she surprisingly pleasant but she got our order 100% correct. The feeling we pulled off with, i didn't think i have ever experienced at any burger King ever. Thank you Tonya for making us feel like Kings. We will be back. read more

I ate here and got blisters all over my mouth. And they have been avoiding me for a whole year. When they admitted to serving contaminated food. If this was the only place on earth to i would rather eat bear read more

My Son wanted food from here..... I told him no because it wasn't going to be right. The last time we came they were out of soda...... yes, soda! We were offered an orange juice box also they served me Jalapeño poppers that were still cold on the inside. Tonight, we pulled up to the drive thru and the you lady took the person in front of us and the told me they were closed. I asked her what time do they close... she said, "right now" so I said, "right now at 10:40 pm" she said "yes" I am definitely calling a manager in the AM! I may even ask for the owner!!!!! Sick and Tired of being sick and tired. read more

After 4 visits, I can confirm that this is the slowest Burger King in GA. Guaranteed at least a 20-30 min wait in drive through; doesn't matter how simple the order or how many people are in line. Same experience all 4 times. It would've actually been quicker for me to drive 15 mins out of my way to a different restaurant. read more

Burger King - Owner Remie Kings, please get this place together. - Fast Food Near Me - Decatur, Georgia

Took about 45 minutes to get food. They claimed it was because of training. But it's just slow. This isn't fast food. I could've gone into a dine in restaurant and had a full meal and conversation before this food would've been prepared. read more

Came by because I wanted a whopper. The lady comes out and say ma'am we are short staffed and we cannot take your order for 10 minutes... I told her I can wait she says ok well "you can't wait in our drive thru you have to park" your messing with our drive time! needless to say I will not be back to this BK read more

Honestly wish I could rate this place with zero stars! We pulled up around 12:30 AM. We were the only person in the drive thru. No one responded do we pulled around to the dive thru window. We sat there and no one acknowledged us. There were employees on the inside, yet no one took our order. Don't waste your time visiting this location. This location should be closed or it need to be under new management. read more

Not taking any credit card, items not available on menu and must have exact change. It's covid but they're shambling real hard

At 11:30 pm my daughter and I tried to go through the drive thru. We sat for 20 min behind another car and when we got to the window to order, we were told that they were having a shift change. When we inquired about what that meant, we were told that they weren't able to take any orders. When we then inquired how long it would be to begin taking orders again we were told they didn't know. Now at this point I was so tired of prying information out of the person I could have cried!!!! I then asked for a corporate number... surprise.. I was told they don't have a corporate number ... do you know that even if this is a franchised store that there is a corporate number?! Where do your checks come from sweetie?!?!? Any who, we drove by the window and got the corporate number and called and made a complaint. Enough is enough fast food restaurants!!! You all need to held accountable for bad behavior. read more

Stuck waiting in the drive thru for 30+ minutes. Even when I received my food the food wasn't even hot then told me at the window that they were all out of soda. Never coming back to this Burger King again lol. read more

Fast food.. I sat behind a car for 9 minutes just to order Took 5 minutes just order, kept asking me to hold on... Waited another 7 minutes at the window for my food... 21 min b/c I was already in line with other behind me so no way to say screw it and leave read more

The first time we ever visited this location the woman at the drive thru speaker was AWFUL. She mumbled into the speaker so low it sounded like static and when my husband tried to speak she rudely yelled at him saying "I SAID you need to come inside" and made an annoyed noise. Tonight we decided to give them one more shot and my husband ordered 3 whoppers with cheese and it took him repeating himself 5 times before the woman could ring it up all the while she sounded pretty rude. I get it connection problems happen, we then proceeded to sit in line for 20 minutes waiting for our order with only 2 cars ahead of us.... we ordered extra mayo and there was barely any on the burgers... just not a good location. read more

This is a horrible Burger King. The worst ever. We stood in the store at the register for 20 minutes. Can see 5 employees behind the counter but no one acknowledged us at all until we spoke up and still it took them 10 more minutes to take our order. We have been here for 30 minutes now and the guy before us still has not gotten his food. The soda machines are broken and some items are "not on the menu" but they are visibly on the menu. Some guy that finally took our order is just walking around touching stuff acting like he is doing something. He should be fired along with the rest of the staff. I want the corporate number, this place should be bulldozed down. I regret not going to the Waffle House next door. The bathrooms are also very nasty and there are buckets in the dining room catching water leaking from the ceiling. We probably will have food poisoning after this experience. They didn't even make the food correctly despite the amount of time it took for them to make it. Who makes a spicy chicken sandwich with no spice?! Overall, will not be going back. If your hungry on a road trip and looking for something quick to eat. This is not the place. read more

Love this place, great management. Love everything, the food is great, hot fresh. And with a smile

All the employees have a bad attitude, guy at the drive thru was practically yelling and getting mad because he couldn't hear us but there is so much static it's no wonder and honestly it's not our fault. He kept getting rude and asking "THAT ALL" after every item.... Been here 2 times prior since moving here 4 years ago and never had a good experience with employees and food. Yet I really thought MAYBE it's better. No. Avoid this place. read more

This is the worst Burger King in the state of Georgia. We have worked with the manager to give this location the benefit to correct their poor customer service. The problems have gotten worse. We have been given tea for coffee, old dried out croissants, the wrong order, have waited an hour and a half in the drive through after 10 pm. Cannot waste time there again. read more

I wish yelp had negative stars,this particular B.K sucks, horrible customer service your better off cooking at home.

Why did I give them a second chance to be more disappointed please save ur self and don't stop by this store!!! Food sucked they where out of product. Where they out of management too close the kitchen. Please read more

After driving around hungry for a while, I decided to get something to eat. I set my GPS for the Sonic, but saw the BK and decided to stop there instead (terrible decision, I know). I went there today and ordered a meal (after not going to a BK for years), and was immediately greeted with an attitude at the speaker. Against my better judgement, I continued. I went to the window to pay, and the young man there was okay. At the pick-up window is where I see the asshole that took my order. As soon as I drive up, I see a hand stick out immediately with my food. No "hello", no "would you like any condiments?", no smile, nothing. Just this smug girl with my food and drink sticking out of the window. I grab my food and before I could even say anything, she slams the window closed. Overall, trash This was my first and last visit. read more

This place symbolizes decatur as a whole at mostly every fast food restaurant. Poor service, something will be broken or run out whenever you go, the workers can't read on a 5th grade reading level or listen. I ordered a 2 for $6. Mind you I know the reputation for this place it had been about a year since I had been back to this location I figured maybe something changed and I was in a rush. So I settled for this disgrace of a restaurant. Tell me why this fool says "we out of whopper meat, oh yea and we can only take cash".... I started laughing out loud because I knew something was going to stop me from eating. Cash is no problem but he said whopper meat like that's not they entire menu almost lol. DO NOT WASTE YOUR BLACK DOLLARS AT THE PATHETIC ESTABLISHMENT! If you have to go out of your way to find a black owned burger joint do so and it's a few in the area you can find a list on google for decatur. Please stop sitting in line for 30 mins for a burger lol. Stop giving them your hard earned guap. Spend it on a place that will treat its customers like they give a shit. read more

i was at the drive thru early today good coustomer service good hot food keep up the good work i will be back thanks for the service!