The food is good but the service is terrible. They need more help. This week we waited in line at the drive through for about 20 minutes. That has become the norm. The last time we went *in* to eat, we saw how few staff there were, counted the customers ahead of us, and left. read more

Stopped by the hardware store today and thought, maybe I'll grab some Burger King? Well, that was a terrible idea. No one manning the register. Potential customers backed up waiting to order. The employees wandering around aimlessly, cursing loudly and arguing with one another. No manager in sight, much less anyone exercising any kind of authority or presence. Only the drive-thru attendant seemed busy and concerned with working to get orders out. Multiple employees on their phones. Dirty tables. Just an absolute disaster in here. Owners, this is why your business is so consistently poorly reviewed. This is barely a restaurant, much less an actual Burger King. Two thumbs way, way, waaaaaaay down. read more

Being ripped off and lied to. Paid for a Bounty Whopper, got less than a regular whopper. 30 minute wait in the drive thru. No receipt!

I only ordered fries and a initially a milkshake, so it shouldn't have been too difficult to fill. I was told the milkshake machine was broken, so I had to substitute a soda. I went through the drive though. It literally took 15 minutes to give my order and another 12 mins to get the food. When I got my order, I asked if the milkshake machine was truly broken and was told no, it just wasn't cleaned from the day before. I left wondering what else wasn't clean and was grossed out completely. Don't think I'll be going back there anytime soon! read more

I only eat here for breakfast, I love a good Crossanwich. Way better than McDonald's, if you can actually find a decent BK. The food is inconsistent. Sometimes it's hot, but usually it's luke warm. Sometimes the eggs are cooked properly and not burnt, but usually they are. They fail way more than they succeed. Customer service is decent, they recognize me now, so that's a plus, however, you can tell that someone is telling them to say "please and thank you," just like that, which is awkward when they say it at the end of every sentence. Sounds manufactured and not authentic. One worker always seems to have wet hands when she's handling my card/receipt and frankly, it's kind of gross. Wash and dry your hands completely before dealing with customers. read more

was very disappointed waited in line for quite some time and eventually when we ordered the guy had zero clue what we wanted so we repeatedly said it again and again, we got the wrong order at the end of it, i would stay far away from this Burger King especially during lunch read more

This burger king is newer; located in a nice area and convient to get in and out of. Lots of folks complain about speed; but frankly its par to every burger king i have been to in 10 years. Frankly; you know its not going to be Chickfila so manage expectations. Bottomline; easy to get to; clean, and cheap. Winner in my book. read more

if I could give a 0 I would! The females at this location is very disrespectful! I just moved here and this is the first and LAST time I will ever come to this location! the girl at the window with the glass just ratchet and ride! said come to window 1 then when I get there nobody is there! she at window 2 yelling to come down! snatching my card and and slamming her window! just ugly and rude! never ever again will I come here! read more

I waited over 30 minutes for my order only to be told I couldn't get a refund and the broiler was down. I ended up with a Chicken Sandwich I did not want and terrible service. read more

Very slow. Going inside isn't any quicker either. Tried em again today at 1040 and was told they were still only doing breakfast.

Food is okay! Drive thru is slow as all hell. We waiting 20 minutes at the second drive thru window. We were told to hold a moment but they kept skipping us and taking orders from the first line! Like WTF!!! Went inside instead. Wouldn't have but the kids..... read more

SSLLLOOOOOWWWWWW each trip is worse. Average ten min drive thru with one car ahead. Not worth the trip anymore read more

food was good and stuff got my food pretty fast and the music sucks but I can't blame them kids come here read more

I just waited for 20 minutes after ordering an impossible whopper from the drive through. Also, I can't complete the survey on the receipt because the ink is unreadable. read more

Food is fresh sometimes, drive thru always long and takes forever, when inside your not acknowledged for a whileee, and they also tend to forgot things. The manager and employees tend to just stand outside and smoke. read more

This place is straight trash. 4 different times = 4 different ruined orders. All I wanted was a double whopper with no ketchup and add extra pickles. It's not hard to get correct....... fix your employees at this location read more

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The level of incompetence at this location is mind-boggling. Ordered through the app, 20min in the drive through to get to the pick up window and be told they have no chicken. 20min of my life wasted because they are either too stupid or lack the minimum level of give a f**k to post a sign at the speaker box. Nit that it matters in the grand scheme of things, but I'm never going back here. Don't recommend you go either read more

Sadly, this Burger King has no heroes and has never delivered my fries with a single onion ring like I'm accustomed, however they've never messed up my order. read more

Nothing to say other than horrendous. Service blows, food blows, missing items, even the restaurant itself is dirty. Shouldn't take 30 minutes to get a fast food meal. Avoid like the plague. read more

Friggin RAAAAALLPHH!!!!!! Why on earth do ALL my burger patties have a hard crunchy ingredient in them? We ordered whoppers and whopper juniors. Now I'm wishing we were fasting. There were little CRUNCHY NUGGETS mixed throughout all the patties. The consistency of these little nuts errr similar to bones. I hate chomping down on bones in a baby junior whipper patty. Even the big boy sized Whoppers had krunchy kartilidge in them. So dissapointunted.... again, the SOMD got us...... :( read more

Burger King - My chewed up and ralphed out gristle with cheese. - Burgers Near Me - California, Maryland

The lady lied straight to my face and literally made it up out of thin air that they do not mix the fries with onion rings, which is something I ask for at every Burger King I go to. Instead of lying she should have js been like "I just don't feel like doing it" read more

Went inside this location. There were no customers inside the restaurant but a couple cars were in the drive-thru line. There was one man making sandwiches & three people huddled around the drive-thru window talking. We stood there for about three minutes. Another customer came in, stood behind us & finally said "I'm out of here." We had been waiting for five minutes & the staff still had not even acknowledged us. So, we also left. We will not return to this Burger King. They need new staff and/or training. read more

I just got a Whopper from this Burger King and is awful. The bun is hard and stale and I couldn't even find the lettuce. It is drowning in mayonnaise and it has a tiny slice of tomato. Don't waste your time and money. If I could I would not give it any stars at all. read more

Burger King - Lettuce is on the left. The tiny tomato is on the burger. - Burgers Near Me - California, Maryland

Just stood at the counter for 10 minutes. All kinds of employees including the manager looked at us but no one ever acknowledged us. We finally just left. read more

I went to drive thru today to order breakfast. Was told I needed to pull up front. After 15 minutes I went inside to get my money back. Doing this I see half the crew standing around the tables up front. Took me another 10 minutes to get my refund.Am done with Burger King read more

I ordered 2 whoppers 1 with only ketchup for my daughter and a regular whopper with cheese. Well when i got home my daughter's whopper had cheese and my whopper was piled up with mayo. read more

Worst place most rude woman Iv ever encountered. Left my family sitting for 10 min never got acknowledged so moved to other order line and again ignored for another 5 min. Finally acknowledged and then kept getting interrupted and rushed. So we left without ordering. Just can't trust a place that treats ya like shit from jump. Whoever she was needs to find a job she likes. They were not busy at all. Only gave 1 star because it makes you to post but doesn't deserve it. read more

Every single time.... bad service, bad food. Representative of the very area we live in, which doesn't amount to much. Never again.

Slow, dirty and the soda machine was mostly empty. Ordered a Beyond Burger Whopper, which was no better or worse than a regular Whopper. Would try the Beyond Burger at another restaurant but not here. My receipt had no restaurant identification number so I could not rate them in the Burger King web site. read more

I sat in a driving line for 5 minutes the line never moved there's only one person ahead of me and he was at the talkbox but he never talked so the car behind me and I back out and went elsewhere piss poor service. read more

Very friendly service and clean, a rarity in fast food chains these days!

Worst Burger King ever that we have been to. My husband waited 15/20 minutes for a strawberry shake! Fries were cold...service slow! and the cheese on my burger was stone cold and not melted at all! Go to Five guys for a burger...you will be happy you didn't go here. The floors were greasy and gross and the restaurant was sloppy and dirty...and...the drink option choices were all out....only had a very few choices to choose from so we chose water! read more

The kid who was at window 1 (dequan) was texting when I pulled up. Didn't open the window for me until he was done texting. Then proceeded to not greet me. Not a hello or even a total for my order. He took my card, and handed me a receipt back. Extremely unfriendly and should not be at a drive-thru with his attitude. read more

I would give a zero if i could. My order was incomplete so i looked up phone number of store called and recorder is full, called back twice no answer switched to mailbox is full. Could not do a survey because the receipt does not have a store number on it. it only has a total and drive thru order number. So I called corporate office and asked for a written explanation on why this store operates different from other BK stores. Im out 4.99 for a sandwich and no way to recover other than drive 15 miles back to the store and try to prove i didnt get my order. Bad bad bad. Dont go to this Burger King. read more

ABSOLUTELY the WORST BK my family and I have ever been to!!!!!!!!!!!!!!!!! Not only did they make a mistake on every sandwich we ordered, but they tried to make up for it by giving us 2 free sandwiches which also had the wrong toppings!! Both of my chicken sandwiches also had at least 2 almost foot long hairs in them. We are so disgusted with this particular store; not only the worst BK we have ever been to, but probably the worst fast food experience my family has ever had!!! read more

I have been there several times. Lately they have not been able to properly fill an order. They left out a sandwich. I ordered a whopper with no cheese, Onion or pickle. It came with all the items. I ordered one time a whopper with nothing but meat and bread and lo & behold it came fully dressed. The receipt does not have the store number on it so you cannot fill out a complaint form at the web site. read more