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    Burdine Supply

    4.5 (2 reviews)
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    2 years ago

    Incredible hometown supply store. Anytime I have a problem I come here and they help me with every detail a-z

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    12 years ago

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    Ace Hardware Donelson

    Ace Hardware Donelson

    3.8(17 reviews)
    13.3 miDonelson
    $$

    I used to shop this store often and it has always been a little more expensive than the big box…read morestores, but since it was local and helpful I bit the bullet. Until today. I had asked for a tote that was on sale and when I brought it to the front was told it wasn't. I brought the add in from my car and the young gentleman walked me back to see if they had the right size as he stated this was a 12 gallon and not the ones listed on sale (15 and 24 gallon m I believe). Mind you we are talking about a $3 discount. No more of the right size. No problem. I'll use my coupon. Nope. The pumpkins you are buying (no marking of sale ANYWHERE on those) come up when rung up with an "s" - so no coupons allowed. Again - not big money here, but the tone and level of condescension that was shown was just appalling. I turned from him and walked out of the store leaving my items at checkout by the front door. Then it got crazy. The older lady PROCEEDED TO FOLLOW ME OUT THE FRONT DOOR and berate me about coupons having restrictions and was I going to buy it or not. I was shocked. Absolutely shocked. I told her to stop yelling at me and talk to the gentleman. I've never seen anything like this at this ACE, but after today I would highly recommend driving the extra distance to Hermitage rather than risk the berating of the angry clerk and condescending gentlemen. The saddest part is - it was all over $3 when I was going to spend $25 Customer service is dead, friends. And they wonder why ACE's in general have trouble staying open.

    I asked for help and nobody showed me where it was. All I was told was isle 3. An older man, a…read moreyounger man with a headset on and a cashier. I returned from isle three after not finding what I was looking for and said thanks for your help I remember why I stopped coming here. Nothing was said by the three standing in the front as I left. There was an older person buying a large bag of something at the counter. As he wrestled it onto his shoulder to leave no one said anything or helped him. I hope a manager or owner sees this so they know that the people they're paying to help customers are not doing their job!

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    Ace Hardware Donelson
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    Burdine Supply - hardware - Updated May 2026

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