Needed an emergency extraction of a fractured & infected molar, and they fit me in immediately, and were able to do the extraction and place the post for an implant in the same visit. I was very nervous, but they did it all with local anesthetic, there was no pain, and Dr Nakashyan hummed along with the background music the whole time, which was distracting in the best way & genuinely calming--not a word I expected to associate with a tooth being pulled out of my face. So grateful to have found them. read more

I was referred to this office by my primary dentist, and I am now in the process of reporting them to CareCredit for refusing to accept CareCredit in a manner that appears to violate their merchant agreement. When I made my appointment, I was explicitly told over the phone that they accepted CareCredit. When I arrived, however, I was told they could not accept it for my consultation because the charge was under $250. There seems to be confusion between the minimum transaction amount required for promotional financing and the minimum amount required to use a CareCredit account. Those are not the same thing. During my consultation, I was told that I was not a candidate for the procedure I had been referred for and that I would instead need an extraction. I was understandably devastated, but proceeded with the necessary imaging so I could understand my options. That imaging was over $200 but, conveniently, still below their alleged $250 minimum for CareCredit. I was then given a treatment estimate of over $5,000. I was told that the periodontist had spoken with my primary dentist and that my dentist would be calling me to discuss the situation and possible options. I specifically said I wanted to speak with him before agreeing to any further treatment. Despite following up, I never received that call, so I have no idea what was actually discussed. The billing experience was equally frustrating. Before I left, I was repeatedly asked to pay for the imaging, but was told I could not use CareCredit. No one offered to combine the consultation and imaging charges so that the total could be processed through CareCredit. Instead, I was directed toward other payment options. I declined and left the balance unpaid. I have since seen other reviews mentioning concerns about billing transparency, and unfortunately, my experience reinforced those concerns. I am happy to pay any legitimate remaining balance using CareCredit, as I was told when I scheduled that this office accepted it. I am certain that CareCredit's merchant department will address whether this office's payment practices comply with their agreement. One final note: the office is located in a dilapidated building that is currently under construction. Given the cost of these services, I was surprised that there was no dedicated patient restroom, only a single women's restroom in the hallway shared by other businesses. I waited for nearly 10 minutes for the person occupying the restroom to come out, and then gave up and stopped elsewhere on my way home. read more

**Revised to address the Doctor's response - what an awful, untrustworthy and condescending person. First, he called me to discuss this review and offered a free consultation in exchange for taking down this review, which I believe is a violation of Yelp's terms. Second, what he states below is completely different from both what his staff said over the phone and not at all what he shared with me when we spoke. He was adamant that they needed to charge all fees up front. He reiterated numerous times that he wasn't a benefits expert but he has advisors and staff he trusts to understand it better. So when I shared that I am well versed on insurance benefits, both as a patient and a plan administer for my own company, I thought he might actually take interest in learning about how unethical it is to charge a patient twice. Instead he repeatedly spoke over me and told me that - while he himself wasn't knowledgeable on insurance, clearly I must still be wrong. Now he's writing that they only do this in some cases (no insurance or out of network), but all the sudden he's now saying that they only charge an estimate when the are in network - first time that's being said. This person continually spoke over me and let his ego drive the conversation. I hung up when it was clear that he had zero respect for me or the time I offered after he asked to speak to me. In no world is this someone I would trust with the health of my jaw or ever being under anesthesia. To purposely call someone to deride them when you have no real knowledge is its own ethical issue. Get your business in order, sir. First, it took three calls and two voicemails to even hear from anyone. Second, the billing practices are completely unethical - they bill you up front for all services AND then bill your insurance. They claim they'll reimburse you whatever insurance decides to pay. It's beyond unethical. Finally, their front office is wildly unhelpful. Not only do they not return calls, but they can't answer basic questions like how much a consultation costs. Between ethics violations, insurance fraud and incompetent administration, I'm not sure how they got so many 5 star reviews without paying for them (insanely common for dentists and plumbers on Yelp). read more

Be very careful going here unless you do not mind getting unjustified bills. Unfortunately I did not heed the posts that complained about their unjustified billing and chalked it up to business mishaps. I was wrong. They tell you there is no charge and a month later they bill you. Found the office extremely polite and the doctor really nice, was told there was no charge, only to receive bills for it. It appeared to me that there is a separate billing office that no matter what you say the billing office politely overrides everything and the doctors seems to follow their decision, so they stick you with a bill you don't owe no matter what. Luckily I was forced to postpone the planned recommended treatment, and discovered this unjustified billing practice before I started my 20k+ treatment in time and before I started my treatment there. Charging several patient monthly, it all adds up! read more

I recently had teeth extracted and posts put in for implants by Dr. Nakashyan at Burbank Periodontics. Dr. Nakashyan, was so caring and professional and patient. I must have asked the same questions a zillion times as I was so nervous and each time he explained everything to me again. The surgery went well and I am healing painlessly. The office staff is amazing also. Always ready to help and answer any questions. I will never go anywhere else for my periodontal needs. read more

This dentist is amazing! He is truly a technician for implants! I had a serious problem , I had a bad set of implants put in in another state and I needed them removed. Minimal pain. Done in half the time of the other dentist and did a perfect job! And his assistance are excellent as well. all of the office staff are cordial, knowledgeable, and you get the best service I think in two states that I know of I've had 12 dentist and four surgeons and he is the best. He stays on the technology, which is so important today because it's your mouth! I'm 100% satisfied and I haven't said that in 12 years. read more

I have only amazing things to say about Dr. Nakashyan at Burbank Periodontics and I highly recommend him. I had to have a tooth extracted and decided to get an implant, which is one of the best decisions I've made. Dr. Nakashyan and his team were extremely professional from the very beginning. He explained everything to me in detail and always wanted to make sure that all of my questions were answered. The entire process was very smooth and extremely painless. Thank you so much Dr. Nakashyan! I really appreciate everything you did for me. I will absolutely come see you again for all of my periodontics needs. read more

I had an emergency visit at Burbank periodontics. The stuff was helpful and very professional, they answered all my questions and did their best to accommodate me. Dr Martina Elenkova examined my tooth and recommended an extraction. She was patient very professional very knowledgeable and what's most important I completely trusted her with all treatments she recommended. The procedure went great. She had such a light touch I did not feel anything. After the procedure I had light discomfort for 2-3 hours and healing went as good as it can possible be. All of these are signs of her expertise and techniques she uses for the least pain and best outcome. I simple love Dr Elenkova and I am looking forward for my next appointment) I would recommend Dr Elenkova to everyone for all periodontal needs. She is simply the best !! read more

Burbank Periodontics - Periodontists Near Me - Burbank, California

This review is for Dr Martina Elenkova and staff at Burbank periodontics. I have been in treatment with Dr Elenkova and I cannot rave enough about her. The staff is always very kind and friendly. Dr Elenkova, is patient and kind. She explains everything and never, ever rushes you out! I trust her completely. Thank you Dr Elenkova for given me an amazing experience. read more

For dental surgery, I would highly recommend seeing Dr. Waki, he is kind, patient and a very good periodontist. Surgery was efficient, I thought there would be a bit of pain recovering, but there wasn't and so far, I'm pleased with the results. The evening of the surgery, Dr. Waki actually called me to see how I was doing. Wow! Unexpected and grateful for that. read more

Dr Waki has treated my teeth for years. Multiple implants, teeth extractions. Recently my son went through the same genetic teeth problem he has been having...numerous implants, teeth extractions. Highly recommend him. read more

I highly recommend Dr. Hoang and the entire staff. Everyone was professional, friendly and very helpful. Dr. Hoang was informative, thorough, patient and honest. I was expecting to need much more work done and for that I completely trust her recommendations. I won't go anywhere else for my periodontal needs. Thank you! read more

Wow! What a big difference between the personable approach to dentistry found at Burbank Perio compared to Bright now! We found Burbank Perio in a desperate situation in need of a tooth extracted and they were very helpful the very first day for my Wife's dental emergency! And on the follow up appointment the Dentist was happy to see us there and was very nice and professional. Thank so much You have earned a new patient and I'm going to change to a PPO insurance so I can go back the next time we have need. Charles Pennington Burbank, Ca. read more

The office is efficient and Dr. Waki and the dental hygienists are all excellent. I've been a patient of theirs for years.

BP is a fantastic experience. Dr. H is a pro's pro. I always look forward to my appointments with her and her staff. You will have a positive relationship with your dentist here. read more

I've been in the practice of dentistry for many years and when a patient has gum or bone related issues, Burbank Periodontics is the only office that I refer them to. Why? Through the decades of quality care they've provided for my referrals, they've found ways to help you with proper treatment of the issues. Up to date knowledge and proper equipment and a caring heart and gentle hands this group is fabulous. I am also a patient there. That tells a lot about choices. It's people first, never ca ching. Their approach has proven to me and many other dentists that this group is our choice for kind caring professionals. After a visit or 2...you'll feel welcome and like a valued family member. Experience speaks for itself here... No guessing. Best to all who make Burbank thier choice for periodontal solutions..... David Firestone DDS read more

Burbank Periodontics - Great staff - Periodontists Near Me - Burbank, California

I absolutely love Burbank Periodontics! Everyone is knowledgeable, personable and kind. Dr. Martina Elenkova is absolutely amazing! She explains everything in detail and I couldn't ask for a more skilled oral surgeon. I wouldn't go anywhere else. read more

I highly recommend Dr. Vahe Nakashyan! He performed my gum grafting surgery almost a year ago and I'm pleased with the results. From consultation to procedure day he and his office staff made me feel at ease and were professional. The procedure and recovery weren't as bad as I had imagined. It's in a great location right off the FWY, street parking can be tricky depending on time of day but I had no issues. read more

Updating my review to ZERO stars if I could. I received a bill for the "comprehensive evaluation" which I paid for in the aforementioned review above along with that absurd "cancellation" fee that I incurred. Which further leads me to believe something is seriously wrong with either the SAME billing person who was rude to me and didn't process this transaction properly. Thank goodness for bank statements. This has further annoyed me and validated my experience with them. I was also advised by another periodontist that I won't mention whom knows of this place and said that it was good I did not proceed with the procedure (for reasons I will leave out of here). I will still be calling the doctor so that this won't go into collections, but this is frustrating and infuriating. read more

I have been coming here for many years. The staff is extremely nice and very thorough. I highly recommend!!

Periodontists here are experts and I trust them implicitly. Dr. Hoang treated me in the past-dental extractions, bone grafts, implants. All perfect! Current visit was for something else & again kind, expert care. read more

There is not much more you can say about this practice than it's just amazing. From the staff when you walk in to the Dentists doing precision work! Love that i don't have to worry about my teeth being taken care of. Thank you for your care & keep up the amazing work. Walk in & out with a SMILE. read more

What a fantastic experience, Dr. Nakashyan could not have been more caring or pleasant. Follow up was great. He explained everything he was doing as he was doing it which helped to assuage my nervousness. Having a tooth pulled for an implant is never a great experience, but if you have to have it done, I highly recommend Burbank Periodontics. read more

I have an appointment with Dr Vahe today for consultation. My dentist Dr Delakyan ( Greenwood Dental) referred me here and he gave a high recommendation for Dr Vahe for my sinus lift and bone graft procedure. This is my first time , so half excited and half nervous for my implant procedure. I will write after my consultation and upcoming procedure too. I hope all goes smoothly. read more

Leaving a review because I had a great experience and I know i get anxious going to new medical facilities, so I'd want to know / be reassured. First let me say I'm a very anxious person and a little bit of an obsessive over my health. I don't do well with medical professionals who just brush things off or forget I don't know what they know. This was not the case. Doctor Hoang was so thorough and attentive. She explained everything, gave context, gave advice, took the time to answer my questions. Honestly everything I needed. Furthermore the surgery itself could not have gone better. Her and the team were so patient and gentle with the anesthesia. I've had many many surgeries at various dentists/periodontists throughout my life and this was hands down the best. Typically it feels like dentists are rushing so they pump you with a ton of anesthesia (ouch. Pressure on gums) and then don't even wait long enough for it to kick in. Not this time. Topical anesthetic - wait - repeat - so the actual shot itself was beyond tolerable. Again gentle and patient. By the time the surgery started (gum graft btw so full on stripping skin and reattaching it) I felt NOTHING. Even easier than a cleaning. And the recovery was not nearly as bad as I expected (one week in. We will see how the rest goes). Honestly the worst part is just the annoyance of the grafts existence rather than the pain. OH and the office is clean! Like actually clean! And up to date! Honestly I can't believe the state of some of the med offices I've been (and I have good insurance too!) but this should be the standard. Anyway, I am so glad I went to her. As a very obsessive person, her demeanor / treatment was what I needed. read more

Dr Nakashyan is very compassionate and overall an exceptional periodontist. He is very thorough with his exams (X-rays and ct scans).

Could not be happier with the care I received at Burbank Periodontics. Had to have a wisdom tooth pulled - I had a cavity and it was causing a lot of pain. The periodontist my dentist referred me to was not available, but the receptionist was very nice and made a point of getting me in because they knew I was having pain. They gave me an appointment for the very next day and did both the exam and the extraction. (Everywhere else I called could do the exam but I'd have to come back for the extraction and I was looking at two weeks minimum before I could see anyone) I had a lot of anxiety about the procedure because I had never had a tooth pulled before, but Dr. Vahe Nakashyan did an exceptional job. He was very good at telling me what he was doing and what to expect and checking in with me along the way. He was very gentle and quick - it took them longer to numb me than it did to get the tooth out! I truly felt considered and cared for at every step of the way. Everyone in the office was very friendly. If you have dental anxiety, I highly recommend this practice! read more

2/14/19 Been having some issues that unfortunately I ignored. My dentist referred me to Dr. Waki ( who I have seen before) for an emergent consultation. As luck would have it, his office was able to fit me in on Valentines Day ( I know... what fun!!). I love how clean looking this office is and they always have the best magazines to read. There's a restroom outside of the waiting area and it has always looked clean. I've always been impressed how well run the front office is and with Dr. Waki's professionalism. I like how he listens to what the patient has to say and he answers all my questions to my satisfaction. Unfortunately, I needed to have an emergent tooth extraction. He made sure that I wouldn't be in any pain during the extraction. He asked me often how I was during the procedure. He stopped what he was doing when I appeared to be in pain and gave me another injection for numbing and proceeded to extract my tooth all within an hour. Very impressive! Granted I couldn't go back to work afterwards due to I had gauze where my tooth used to be, and I needed to ice my cheek so that I wouldn't look like a squirrel. His assistant Valerie was also very nice and professional. She prepped me for the procedure and also answered all my questions to my satisfaction. One of the ladies at the front desk promptly took care of the billing (they accept Delta Dental). Valerie gave me a bag containing additional gauze and an ice pack. Dr. Waki gave me a prescription for antibiotics and pain medication. My visit from start to end was less than two hours which was great because I was parked on the street which only provides two hours parking. They do have a lot, but it's not free. Around 8 PM, I got a call from Dr. Waki checking to see how I was doing. LOVE IT!! That is a nice touch and I appreciated the follow up. HAPPY VALENTINES DAY TO ME!!! read more

One of the best dental offices ever. Dr. Waki is so kind. Explains things so well. His assistant is wonderful! So friendly. Exceptional place! read more

Terrific dentist and staff. Couldn't ask for anyone better! So caring and through in all that they do!

Best care for your teeth, outstanding staff and facility! Been a patient for 10 years and can say that Burbank Periodontics has my vote for top LA dental care! read more

Dr Hoang is an exceptional dentist who specializes in periodontics. She has saved my (2) teeth by implementing her specialty. Carefully explaining what has to be done, and she continues to inform you what she is doing while interacting with you. She has a very gentle approach which is very comforting. I'm so happy I'm her patient. read more

Dr Waki was very kind and talked me through the whole extraction procedure . He called the next day to see how I was doing . His assistant was very reassuring and made me feel calm. The office staff got me in the day after my dentist called . I could not have asked for better care read more

I have the worst anxiety with the dentist. However my amazing dentist referred me to Burbank Perio for my implant and I'm so happy. Dr. Was amazing. He was able to do pull my tooth and do the implant all in the same day. I was so freaked out and him and his staff calmed me down and assured me that I will be ok. He even called me that night to make sure I was ok. I'm bringing my daughter there also for her wisdom teeth due to the experience I had with them. I could not recommend enough. read more

Dr. Hoang is dedicated and thorough. I received a molar implant that required a sinus lift over a year ago and now I am following up with a post inspection. read more

I never thought I would say this but I'm actually looking forward to my next trip to the dentist, efficient, professional, friendly, competent, above and beyond, there are not enough words to describe what a great experience I had. I could literally write a book about all the bad dental experiences I've had in my almost 60 years of life, I have pretty complex issues and they were all handled with the utmost professionalism and courtesy. Highly, highly recommended read more

I am very pleased with the hygienists that took care of me . Thank you Linh, you made me feel comfortable and not so tense. My first to doze off while having an intense deep cleaning. She's indeed very gentle .. read more

I have used this group for over 30 years. Dr. Lasco was my first experience. Dr Waki has not been a disappointment. My experience with this group has always been positive..... no complications, no infections excellent follow ups. It's unfortunate that they only do Periodontal work!!!! read more

Dr Waki and his staff are very professional and skilled at what they do. I always feel like I am in good safe hands when they are at work. I highly recommend their practice. read more

We are so grateful to Dr. Waki. I had a dental emergency last night, called the number, and got a call back from him that evening. He saw me today and said I had lost an implant. He gave me very good instructions on how it might have happened, what to do (I may have swallowed it), and what my future options are. I am truly grateful! He runs a very professional and compassionate practice. read more