My son's car breaks down ona Saturday and this is the only auto repair facility near me that is…read moreopen. I call and they told me I could have to car towed to them and they would look at it for me. Within 2 hours of dropping off the vehicle I get a call telling me what's wrong and the cost for the repair. However I couldn't get the car until Monday because they close at 2pm on Saturdays. I authorize them to do the work and plan to get the car on Monday. To my surprise I get a call at 5pm telling me the repair is done and I could pick up the car. They decided to stay open later so they could get the car back to me asap. Customer service and communications was outstanding. I will definitely be going back here in the future.

I will not take my car anywhere else! I have been using this shop for 20 years. Absolutely…read moremeticulous with every detail, always straight forward and honest with the customers best interest first. They can customize or build anything you can imagine , true car guys that love what they do!

my experience with exotic concepts on Sansu was a nightmare. I was solicited and after being lied…read moreto, agreed to a paint job and build. he promised me it'd be done in a few months, he kept my car for 2 years. Prices kept going up, he sold me a bent subframe then charged me $300 to tell me it was bent! well over 10 employees had turned over in that time, so the girl who started welding my rollbar quit before finishing-half the car was like that, I finally heard so many stories about him and his shop ripping people off for $5000-120,000 on build after build. Story after story from people who don't know each other at the surrounding shops there in longwood and across Central FL. I said I wanted my car back, all of a sudden it was hard to get a hold of him, he charged me $4000 for a 6.0 LS engine and never gave me the engine, then promised he would refund me and never did. finally I got my car towed home-the tow truck driver said; you're lucky your getting your car back, most people don't.... Keep in mind I had just been laid off from my job and my son had just been born a couple months prior, THATS the kind of person he really is! He also shared with me that he pays an IT guy to delete negative feedback, this is why the timestamp on the reviews is so far apart, either years ago or recently for a bumper repaint or something minor. FIND ANOTHER SHOP There are many in that exact same area that do exceptional work for a much better price. Go to neighboring shops, ask them, they will tell you the same!. Don't take my word for it. Ask around. They all know him, his reputation is out there.

Purchased a car from Orange GMC. 2026 Arcadia Denali from Jay. Excellent experience... No haggle…read more.. Very straightforward and knowledgeable. Entire experience was very pleasant and not a big dealership guy, but in and out in no time. Would definitely recommend.

I'm all about finding who really is the best person when it comes to getting a new car and that's…read moreexactly what I found here with the help of Benjamin as he was just awesome! So we went to a few other dealers before coming here some of which were other brands and some of the same one of which wouldn't even let me test drive the car which I'm glad they didn't because then I might not have made it here and had the positive experience that I did from start to finish! Benjamin and the rest of the team here went above and beyond to help me find the car that I had my eye on which was awesome because I didn't find that anywhere else! They all were super friendly and accommodating during my entire experience it's because of that I elected to have a plan where I would bring my car back here for service so until then I'll leave it as that because I know that will be just as good as my first experience. Overall if your looking for some kind people to do business with then come here because my experience was nothing short of awesome, thank you again Benjamin I love my new car!

I was driving up the 429 when suddenly my car started making a terrible grinding noise. I pulled…read moreover & it was the plastic undercarriage. I literally pulled off at the next exit and immediately found Glenn's Paint & Autobody. I walked in and asked for help. This father & son team immediately helped me. They were incredibly friendly & courteous, and even recommended another mechanic for another issue. I would go back to them anytime I need paint or body work on my car. Honest good people.

I took my vehicle here for repair of uneven panels. I read the previous review and figured why not…read moregive them a try and support a family owned business in the process. Well, needless to say, I was turned down service and told to take my car up the street. I've never heard of a business turning down service especially with the prospect of getting a new customer.

Five e star review for Patrick at Ultimate! Let's face it…read more.. we use our cars daily and to have a car issue, can really turn your world upside down. Why isn't it working, what's the problem, how much is it going to cost?? And unfortunately the auto repair industry can get a bad rep...who can I trust to take care of it? Will I be charged too much?     Worry no more and take your vehicle here! This shop is great with communicating, honest, trustworthy, and reasonably priced. I always received updates, understood their process and what the costs were and what they were for. On top of that, they have a huge heart for helping out our local community. I know of a situation where a friend in need received the "Ultimate" gift of their generosity and professional service.  Sorry for the pun, but in all seriousness, what more can I say.....five stars! Central Florida needs to know about the good work happening here!

I want to start off by saying how impressed I am by their work! I brought my car to Ultimate Auto…read moretoday and when I picked it up it looked BRAND NEW. I had an interior and exterior detail and I can't even begin to tell you how awesome it was. The service, to start, is great. Nasir detailed my car and communicated with me for a good drop off time and pick up time. He was extremely helpful. Second, the work that they do here is impeccable. Like I said, my car looked (&smelt!) brand new. It was completely clean and you could tell how much heart and hard work they put into your vehicle when it is in their hands. I will definitely be back for another detail soon... and an oil change... and anything else my car could possibly need. Thank you so much Nasir, Patrick and Ultimate Auto Imports!!!

Waited over 2 hours for a tow truck that never showed, never answered the phone and voicemail was…read morefull. Super unprofessional and unreliable. Just what I needed after getting into an accident.

Highly recommended. I had a short term emergency one morning. The man at work helped me with both…read morehis skills and his advice. Since the problem didn't require any new parts, he barely charged anything and I had to insist he take a little more payment. So you know that fellow isn't money-hungry. I believe he was the owner but can't be certain. He also clued me into a different problem with my car, and advised how to fix it myself (we'll see if I can). That's the sign of a good shop. And if I can't fix it, I know where to take it. I would absolutely return.