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Bulk Barn

4.0 (1 review)
Open • 9:00 am - 9:00 pm

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14 years ago

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Atlantic Superstore

Atlantic Superstore

(9 reviews)

$

None of the checkouts work in self serve. They circle and circle on payment and the morning tellers…read morehave to look up the price on every item. If you're in any type of hurry at all, don't go there. Bring a chair to have a seat.

The selection is good and some fair deals when you keep an eye on the flyers and weekly promos…read more The big issue is some of the staff. The older staff and managers seem to be helpful if you can find one, but there is a consistent irritating issue with --in my experience -- many of the younger employees. The store is quite large, probably one of the largest supermarkets in the City. This means it is sometimes difficult to find where items are, especially if it is something other than the basics. Almost without fail, when you ask a question about where something is located, you will get a precise answer. Trouble is that it is almost always wrong. (One Saturday, I had to ask a clerk three times and after three trips still couldn't find my item. Finally I just said "Do you know that (the item) is in that aisle or are you just guessing?" Answer: "Well, I thought it might be." This was the fourth visit in a row with a similar scenario where I was sent running around because someone guessed, or made something up, or answered with a location even though, as it turned out, they didn't even know what the item was I asked for was! (Anchovies, if you're wondering.) How hard is it to call someone else if you don't know an answer? Management--Train your staff members to either answer questions correctly or find someone else who can. If they don't know an answer, admit it. It makes a customer feel devalued to get sent on a wild goose chase -- or two or three -- because it is easier to guess or make something up rather than admit you don't know and find the proper person to deal with it. *Sigh* I really wouldn't take time to write this for a single incident, but it happens all the time at this store and it is so easily preventable with a few minutes training. I like the President's Choice products though, so an extra star for them--if I can find them.

Bulk Barn - petstore - Updated May 2026

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