I hired Kong Crete to resurface my driveway, walkway, and front landing. The driveway was in decent…read moreshape to begin with -- a few cracks, some chips, and an uneven walkway panel -- so this was more of a preventative/curb appeal investment than a major repair. I chose Kong Crete based on their strong Google reviews and Jonas was friendly and knowledgeable during our initial phone call. The base quote came in at $1,967 for the resurfacing with a standard broom finish. I added a brown water-based dye for an extra $250 to help the concrete blend with the neighborhood rather than look like fresh gray construction, bringing the total to $2,217. The contract required a $750 deposit to get on the calendar, with the remainder split across payments before, during, and the day after the work. Worth noting -- credit card payments carry a 3.4% fee and the contract includes no warranty of any kind.
What went well: The driveway does look noticeably better overall. The resurfacing gave it a cleaner, more uniform appearance and the broom finish looks good. Jonas was responsive during the quoting and contract phase, and the work itself was completed on schedule in about a day and a half. He also offered some unsolicited but helpful advice about maintaining my rear patio, which I appreciated. To his credit, when I asked him upfront whether resurfacing was a smart investment or if I should save for a full repour, he was straightforward in recommending the resurfacing -- I appreciated that honesty during the sales process.
Where expectations weren't met: My main frustration is that several pre-existing defects I was hoping the resurfacing would address are still visible -- small chips, a persistent crack on the landing, and an untouched garage threshold that I thought was included in the scope. The leveled walkway panel has a noticeably uneven surface texture. There's also a significant color mismatch between the landing and the driveway/walkway, which was surprising since both were resurfaced at the same time. Jonas had warned me the resurfacing wouldn't perfectly match the surrounding sidewalk, which I understood, but I didn't expect the resurfaced surfaces themselves to look so different from each other -- especially after paying extra for the coloring.
When I raised these concerns, Jonas explained why each issue was either expected or outside the agreed scope rather than offering to address any of them. I'll take some responsibility -- I should have been more explicit upfront about the garage threshold and the landing crack. But as a homeowner paying over $2,200, I was hoping a professional would proactively address visible eyesores that were clearly within arm's reach of the work being done.
Communication: There was about a month between paying my deposit and the work being scheduled, which I understood due to personal circumstances. A quick status update during that time would have been appreciated though. After the work was done and I expressed my concerns, the focus shifted quickly to collecting the final payment -- I received multiple invoice reminders within hours on a Saturday while I was at work. It left me feeling like getting paid was the priority, not customer satisfaction.
Bottom line for future customers: If your concrete is in rough shape, this resurfacing will be a solid improvement and you'll probably be thrilled with the result. But if your driveway is in relatively good condition and you're hoping to take it from a B to an A, set your expectations carefully. Have a very detailed conversation upfront about exactly what will and won't be addressed -- don't assume anything will be taken care of proactively. There is no warranty included, so what you see is what you get. The work is decent, but I wouldn't describe the experience as one where the contractor went above and beyond to make sure I was happy.
