Expensive and you need to seriously micromanage this company to get your service scheduled and performed. Moreover, they don't offer any financing and don't bother to tell you until payment time that they will charge you 3% if you use a credit card, even for large purchases of $10k+ which is what major installation costs. They are more expensive than competitors, less communicative, and they rip you off with charging 3% on credit (who in vermont has $10k cash to front?). The job they performed was well done, but you need to weigh up that with the cost of your time to manage them and the cost of their charging you a fee to pay them in full with credit. It's BS for an energy company in Vermont, they can do better. read more