This place is run by an incompetent staff in both locations. 4 orders placed & all of them have be…read moremessed up in some shape or form. For example I was given wrong stock quantities several times over phone and in person I was told not to worry about it they had lots of that tile. Then when it came time to go and place order they were sold out !.. THANKS GUYS I appreciate . They even bungled up one of my returns - of a regular stock item . They seem to make up rules as they go along or feel like, I was told to return it to the other location in Asheville ? I was trying to get an explanation of what is the difference? IS it not the same company ? Do you really want to inconvenience your customers? I reminded the clerk that I actually paid for the items here and she was reluctant to return my money. But did after causing an argument. You are so much better of with a box store not sure how they stay in business with staff like this..

Awesome store with a huge inventory. The employees are very knowledgeable and helpful. Prices are…read moregood too.

Horrible service. Suspect that the supposed manager must be…read morerelated to someone at the store because no decent manager would act the way she did and not fill a $70 order. In addition she mocked God more then once after refusing to place order. Just walking away..really sad, most of the time everyone has been fantastic and wonderful. Great products etc...but these two employees have lost a regular customer permanently. .we have been going to Maddens stores regularly for several years. Very immature and unprofessional behavior.

I needed to drop off a broken yard blower for repair. First time I have gone to this store. It was…read morebusy but I encountered helpful employees everywhere. I was directed to the repair drop-off area in the back of the store, waited for one customer before me and then was helped for the warranty tool repair specialist (Brenden Swafford as I recall). He was knowledgeable, helpful and very pleasant to work with. I left the store after that drop-off. A couple hours later, Brenden called me, reported that the problem had been identified and that the free replacement part had been ordered. Now I am waiting for a call saying that it is fixed and waiting for pickup. A very pleasant and efficient process. I think they treat customers with respect in all the areas I was exposed to from entrance to exit to followup.

Great selection for appliances, vanities, lights, faucets, etc…read more 3 year warranties included, delivery is find your own, they do not deliver. Check pricing to your home before you purchase. Some things are cash and carry, so check that. Also some are scratch and dent. Great savings on the major appliances we purchased and everything was in tip top shape.

This place will lie, cheat and steal to defend their terrible business practices. I will give you…read moreall the facts here of my awful experience with the owner of the store. I went here on 12/30. Unfortunately that day my phone was out of battery so I couldn't check prices online for their merchandise. Just because they call themselves "liquidators" and have a cash only and no refund policy, does not mean their prices are any lower than anywhere with more standard business practices. In any case, I saw a range I liked for $1400 and decided to put a deposit down of $200 with Dan for it for pickup and payment of the $1200 balance on 1/2/2022. Dan was a nice enough worker there. After I went home I found 3 stores (the manufacturer, lowes and home depot) ALL selling the range for $100 LESS than these supposed "liquidators". I came back on 1/2/22 and unfortunately Dan was not there. But instead the owner was. The owner at first flatly refused to do anything for me. In fact he bragged about how many ferraris he owned like a cheap hooker might. After explaining over and over to him that I could buy the same range directly from the manufacturer for less, he said the best he could do was sell it to me for the same amount. Now think about that for a second... considering you are FAR better protected as a consumer buying from the manufacturer for an expensive item like a range, this was simply not worth it to me. I tried explaining that to the owner which he knew and understood but he literally "too bad, suck it up." I offered the owner several possible options. I offered to buy a $131 garbage disposal for the $200 I already gave him. No go. I offered to buy as much as $1400 in other items from the store in case it was an issue of me promising a certain amount of money. No go. At every turn the owner was rude and condescending, though I tried to explain to him politely how I could not buy the range for the same price I could get it elsewhere with normal business practices and consumer protection. In the end he said I had the only option for me was to do that or he was going to keep my $200! Granted I put that down as a deposit and their policies stated that I cannot transfer the deposit to anything else. My fault for trusting this place to have better prices than bigger, better stores with normal business practices and consumer protection. But can you believe what a cheapskate this supposed multiple ferrari owner is?? He was yelling at me how he was happy he "earned" my $200 as I left the store. This guy is exactly what has gone wrong with business in this beautiful country today. Motivated by nothing but pure greed! Anyway after I left, he had one of his employees text message me to tell me that the range was not available anywhere for that price. That the big box stores selling it, all had it sold out or backordered. This was a total lie and I sent her the link to home depot which shows it as available today for free home delivery in just a few days. I attached a screenshot today showing it available so you can see for yourself their lies. I asked her about the owner's business practices and how he was bragging about his ferraris. I wondered if there wasnt a racial component to it, since he was so condesending and rude to me repeatedly. She of course completely ignored her text message typed lies to me, she said I had no class and even called me a racist! Omg, if that isnt something else? She then told me she was blocking me (I guess because at this point the owner just decided to keep my money because his lies were obviously going to fail completely--see the screenshot for yourself!) If you are going here expecting any kind of real discount, or humane and decent treatment, guess again. This place is as ruthless a ripoff as they come. Be very much aware and make sure you use your phone to check prices at stores with normal business practices. If you are paying cash only with no refund policy, expect a DEEP discount. But walking around the store you can find many items marked for more than regular stores! I would suggest avoiding this store completely. I lost $200 and will never go back.

Arrogant, condescending, and rude... If you want anything…read moreless than a full kitchen project these folks will snub their arrogant nose at you and treat you like trash. Keep that simple fact in mind before you bother to go there. Wesley, salesperson, and Hank the President, could give a damn about anything else. Bad attitudes and bad business.

My husband and I walked into Mountain Marble and immediately felt very comfortable with the staff…read more Wesley Morrow is very knowledgeable and has a keen eye for design. While walking us through the showroom and yard, Wesley was able to discern our tastes and style and we were able to pick out what would work in our kitchen and within our budget. With a few more visits, we made our final decision and placed our order. Installation was completed on schedule. We had a slight oops AFTER our countertops were installed and Wesley and Dwayne immediately made sure we were taken care of in a timely fashion. I cannot say enough about the customer service and quality of work! Our next project will be our master bath and we will be going to Mountain Marble for our tile. We would definitely recommend Mountain Marble! Ed and Susan S

I love Shealey. If you want a grade of lighting above Lowe's and Home Depot, this is the place to…read morego. And if they don't have it, they have catalogues you can look through. The owner, Catherine, is helpful and so nice. They fix lamps also!!! Definitely a cool store to walk through.

I'm almost didn't stop in here because some of these negative reviews. I'm glad I stopped in…read moreanyway. They have a really nice selection and the merchandise was fairly priced as well. The women helping me was extremely helpful. I will definitely be buying my lighting here.

With no warning I went in to find they were closed for inventory. Apparently they closed the day…read morebefore and didn't tell anyone, with no remorse or sorry they refused to help me. The salesmen on the floor are the laziest people and do everything they can to stay in their cushy chair. I won't be back

A high quality building supply with huge show room as a bonus. They carry many building products,…read moremany brands of siding, decking, windows, doors, roofing and all accessories at good prices and with great service. They give a discount for cash or check over credit card. I needed a new roof and was able to take the material list from my roofer. Had it all delivered to my roof top in a couple days by a highly skilled crane operator. Top quality roofing shingles in many colors many brands, all mounted on large display panels. They have great selection of underlayments, trim, flashings, plywood, nails, adhesives, skylights and vents. Everything is in stock in the attached huge warehouse. Better service, better materials, better prices, bigger selection, excellent knowledgeable staff, I will never go to a big box store again.

Terrible return policy....25% of purchase price. We have been customers of Christie's for several…read moreyears having spent thousands of dollars as our home built. Recently we went back to select sconces for our bedroom. The items we ordered were not in stock and delivery was delayed four months after purchase. The sconces were not as we envisioned. When we returned them, within one week of receipt, we were told the 60 day return policy starts on the day they were purchased not the day they were received. Although not listed anywhere on the paperwork or order we were told it does appear on the website. Crazy policy, as how is it possible to determine if the item is acceptable prior to receiving it. Last time we will go to this business. See less

Don't order from there if you don't like it you have to pay 25 percent restocking fee if you take…read moreit home for 10 minutes. Don't buy anything that is hanging in the store there is no returns even if you bring it home for 20 minutes and it doesn't go.