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Builder's Fireplace Co

3.5 (8 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

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Services - Builder's Fireplace Co

Fireplace cleaning

Fire heating system conversion

Fire heating system inspection

8 More Services

Fire heating system installation

Fire heating system repair

Fireplace installation

Fireplace insert installation

Heating stove installation

Outdoor fireplace construction

Fireplace repair

Fireplace insert repair

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1 year ago

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5 years ago

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9 years ago

Business owner information

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Peter K.

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12 years ago

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Kett's Hearth & Home

Kett's Hearth & Home

(6 reviews)

We were sent here by Dale, our favorite helpful hardware man at Rylee's Ace. I was a little wary…read moreafter reading the bad reviews, and so was pleasantly surprised. The owner Larry was helpful, friendly, and patiently let us take our time and walk around in circles no fewer than 14 times as we decided upon the right tools for our new wood-burning fireplace. He chatted with us affably and the whole time I was thinking "What? How has he gotten such poor reviews of his bedside manner?" (He confirmed he was the owner, too, so it wasn't like we were dealing with a different person). Also, I the prices were much lower than I expected for a sturdy, well-made, high-quality tool kit (under $300 for a four-piece kit plus stand/holder). Not sure if/when we'll need to go back, but I highly recommend it for anyone looking for any kind of fireplace accouterment.

HORRIBLE CUSTOMER SERVICE. Don't walk, run from this…read morebusiness! I bought a very expensive direct vent fireplace from them. The pilot went out and wouldn't light again. Had a service tech come out and install a new thermo-coupler which was not necessary.The fireplace still would not light. He proceeded to rip apart all of our drop ceiling tiles looking for the gas line. He didn't bother to replace them when he was done. 15 minutes and $185 later , he said I needed to call a plumber because it wasn't getting gas. I called a plumber, gas is fine! Call Kett's , oh well, too bad. They told my wife to disassemble the back and start touching wires together. ARE YOU FREAKING KIDDING ME??. This fireplace was not cheap, only Kett's attitude was cheap. Terrible business.

Builder's Fireplace Co - fireplace - Updated May 2026

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