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    Build-A-Box Boutique

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Services - Build-A-Box Boutique

    Gift shops

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    5 years ago

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    Southern Roots - New address location at 505 N. Goliad in Rockwall, Tx

    Southern Roots

    3.7(11 reviews)
    7.0 mi
    $$

    Newly relocated at 505 N. Goliad St, a mile north of the original store! Still making a few…read morearrangements before opening to the general public. The new Southern Roots is a remodeled former vintage home, next to "SERVE by Hallie B." boutique. Great neighbors! Southern Roots offers style for both guys, and the gals: classic looks, casual comfort, and outdoors wear by Patagonia, and other brand names. Classic Birkensock sandals in many colors and designs. Water wear sandals & shoes. I bought a Patagonia "NOH2O" rainproof hooded windbreaker with big waterproof pockets that has done the job when needed, really came in handy. Accessories, hats, sunglasses, accent jewelry, socks, gloves, and more. Staff was pleasant and helpful during my visits. The new Roots at 505 N. Goliad has it's own parking in back, and along the north side. Marked ADA parking space & ramp entry into Roots. So, looks like February 13th, a Saturday, will be a "Block Party" to welcome Southern Roots.

    I had the best time in the store yesterday!!! My first time actually since I don't live in the…read moreRockwall area. I just wanted to say thank you to the girls who helped me!!! I work 7 days a week as a real estate broker and my entire life is in storage right now. I had ZERO spring clothes.... So I needed everything. It was the most anti pretty woman, pretty woman shopping day! The girls we're extremely kind, extremely helpful, and made this EASY! Y'all have an incredible team Highly recommend. As for people who say the stuff is over priced... I found it to be completely the opposite. It's extremely reasonable, I won't say cheap because they carry nice brands. But the most expensive item I got was like $75! Most in the $30-50 range which I think is fantastic for a high quality boutique that caters to their customers! I will be making this drive again!!!!!!

    Photos
    Southern Roots - Southern Roots relocated here at 505 N Goliad, Rockwall, TX. Park in north side, or in back.

    Southern Roots relocated here at 505 N Goliad, Rockwall, TX. Park in north side, or in back.

    Southern Roots - New location of Southern Roots, 505 N.Goliad in Rockwall, TX

    New location of Southern Roots, 505 N.Goliad in Rockwall, TX

    Southern Roots - Can covers/koozies with pocket. Perfect for ID and lip gloss.

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    Can covers/koozies with pocket. Perfect for ID and lip gloss.

    Printable Wisdom

    Printable Wisdom

    1.0(2 reviews)
    0.4 mi

    This business has an Etsy presence, and that's where I found it. My experience with the service Was…read moreterrible, probably the worst I've ever experienced from a business... In particular the person I was dealing with was the business owner Ashley Gardner herself. I was looking for a gift that I needed by 9/19, with her own self-imposed timeline of two weeks to get a proof of a custom family portrait, this put expected delivery on 9/18.. I realized I was cutting it close, but that was ok.. if it came a couple days late I'd live. So I went ahead and ordered on Tuesday 8/28, and This meant I was expecting to see a proof by 9/12. Thursday 9/13 rolled around, and I was thinking about cancelling, but I was worried she had already done work on it, so I messaged her and asked about the status, she assured me that it would be ready on 9/14. Well, it was pretty late in the day on 9/14 and it looked like no proof would be offered, so I again wished to cancel, and again, felt bad if she had already done some work on it, so I decided instead to offer to still buy it for a 20% discount for each additional day it was late, or to otherwise cancel. She then canceled (yay!) the order and called my offer to still buy it at a discount "rude." Ok, well, sure, maybe one could see it as "rude" but I think that was a misunderstanding, since, as I explained, my intention was actually to cancel but I felt bad if she had done work on it so (graciously, I thought) offered an alternative. Even if a misunderstanding leads you to think a customer is being rude, who freakin says it to a customer, and then also says, "please don't contact me anymore I have many wonderful customers who don't behave this way." Like what's the point of that other than to make the customer feel crappy? What's rude is to not follow through on your commitments, so perhaps she was just projecting her own rudeness onto me? Who knows. Either way, get some therapy, lady! Uh, jeez lady, sorry I was holding you to your own timeline because this becomes more and more worthless to me the further away from 9/19 I get. I could have gotten this custom portrait from any number of other Etsy folks reselling the same clip art library, but I trusted you, and now it's too late for me to seek out an alternative. Actually, maybe I'll save myself a few bucks and do it myself. It looks like the clip art library she uses is this one: https://creativemarket.com/Glanz/691377-Personalised-Portrait-Creator This review should be on Etsy, but I guess you can't report the horrible service you receive if your order is canceled on Etsy, which is no doubt what gave her license to treat a customer so poorly. So in summary, If you want/need a reliable turn around don't use her. If you don't want your your character questioned and to be personally attacked, don't use her. Edited to add: she saw this review and called me "hateful" LOL.

    I would never order anything from this site again. They are selling personalized family…read moreillustration portraits with the following ad: A timeless keepsake, that will be a conversation piece wherever it's placed! These custom portraits are drawn individually to capture the unique characteristics of each member of your family. Every inch of this design is 100% unique to you. I ordered and received proofs which they said you can comment on for changes. I gave my changes and was told they could not do the changes requested because it was a stylized drawing. WTH does that mean. The changes I wanted were with eyes and nose due to Filipino background. Not sure what the purpose was in sending photos and describing information for the portrait if the could not do anything requested. When I asked to cancel the order and refund, I was told they could not do that. Instead while I was at work they kept emailing me stating they were checking back and I was like check back on what. Instead of telling me what, they changed by order from a canvas print to a digital order and refunded $35 without my permission. Then I am told to stop emailing them. This is a rip off and please do not order anything from them that you want to look like you, your husband or your family. Waste of money. I give them a 0 rating but had to mark a star just to post review.

    Build-A-Box Boutique - giftshops - Updated May 2026

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