Easily the best Hot Topic that I have been to in a LONG time. The staff were so kind and helpful…read morewith EVERYTHING from promotions going on, help finding items, and recommendations. The store was well stocked and really clean. I came in to find a My Chemical Romance t-shirt for my sister for her birthday. There was a HUGE t-shirt selection with stock in just about every size. When I couldn't find something I was looking for, the staff were quick to offer to order it for me to the store. The staff at this location are truly amazing.

Definitely recommend! Found a bunch of King Von, The Weeknd, & Lil Durk shirts. Staff was very…read morefriendly!

A Texas Treasure Worth the Trip…read more If you're serious about western hats, the Stetson/Resistol Hat Outlet is absolutely worth a visit. Whether you're passing through or making a pilgrimage, this place delivers on value, selection, and old-school craftsmanship you don't see often anymore. The selection here is huge. Literally stacked floor to ceiling. It's not laid out like a perfect boutique, but more like a working shop overflowing with options. You may have to search a bit and dig through to find your size because things do get a little jumbled and occasionally a size finds its way into the wrong spot, but honestly, that's part of the charm. You walk in and immediately feel like you're in the real deal: a workshop, not a gimmick. The pricing alone makes this a must-stop. Very fair, extremely competitive, and in many cases significantly better than what you'll find online or in western stores. Not to mention, you're getting hats straight from the source. What really set the experience apart, though, was the service. My wife and I were taken care of by Alfredo, and he was phenomenal. There was a slight language barrier between him and me, but they handled it gracefully, never rushed, always attentive, and they made sure communication was smooth by assisting with translation as needed. You could tell he took pride in what he does and wanted to get it right. The shaping, fit, and attention to detail here were outstanding. You're not just buying a hat; you're getting craftsmanship done right in front of you. Watching them steam, shape, and customize is its own experience. Hours are good, staff hustles, and the vibe is classic Texas hospitality. In short: huge selection, great prices, real people doing real craftsmanship. Worth the trip, worth the time, and worth coming back. Highly recommended.

This is a great option if you have time to really walk around the store to check out all of their…read morehat options. It appears they have quite a selection of some types of hats and others are dependent on where they have overstock or irregulars. One of the highlights is their hat shapers that can help you clean up and/or reshape a hat to your liking. They are quite knowledgeable and very engaging when you work for them. Their fee is rather reasonable if it isn't a hat bought from their store.

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

This was my first experience ordering from this company, and I'm extremely disappointed with how…read morethey handled a simple return mistake. I accidentally included an additional item in my return package and contacted customer service immediately to explain. I had intended on exchanging this item for a smaller size, but saw that they did not have the item in a smaller size. And accidentally left it in the return. I asked that they either return the item to me or issue a refund once they confirmed they had received it. Instead, I was told that because the item wasn't submitted through their Returns Portal, it could be considered "ineligible" and would be "donated". I understand that the mistake was mine, but I don't understand why the company couldn't simply return the item or process a refund. This response was disappointing, especially as a first-time customer, and showed very little understanding or willingness to help.

This is the cutest new little boutique that sells infants, children's and ladies fashions and…read moreunique gifts. There is a sweet little room that houses shelves filled with cute gifts. It also has racks of clothing for the children. You can follow on social media and also sign up for emails to be aware of special events and offers. I found several things that caught my eye. Can't wait to go back soon! Welcome to Richardson, Vivi's!! We're happy you're here!

The staff is extremely kind and knowledgeable. Customer service is lost these days. I will always…read morego back to the shop for clothing and the cutest gifts.

Stopped in the cutest boutique here in Downtown Rockwall. It was busy and they had some great…read moredeals. Came in after walking around the Farmers Market they hold Saturday mornings and so glad I did. Met Hailey and Christy and they were so helpful. Will definitely come back soon! If you're looking for the latest fashions or a great gift I highly recommend stopping in and seeing what they have available! Jewelry, shoes, books, candles they got it all and more!

Addi and Hailey were great , very frendly and helped me find the purse I was looking for that I saw…read moreonline.

Really rude staff , I've been in other locations with my wife Frisco and Dallas and Plano and…read morethey're great the staff is really great but this location at fire wheel just sucks , don't bother to come here .

The staff always goes out of their way to provide an exceptional shopping experience. Also,…read morebecome a "Black Card" member for free for more exceptional deals/you will always get 5% off your purchse when using the card. Check the circulars for great discounts and promotions. The website is also a great source when you need something at the last minute. Five Star Service!!!

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

My husband and I went in today to look for a few items we saw on TikTok. Tiffany was so helpful and…read morewent out of her way to assist us. We didn't find what we were looking for this early in the season, but the customer service here is top-notch. The extra effort was very much appreciated.

My kids got bed bugs in costume . I'm so pissed off ..there was bugs in the package . And in the…read morecostume .

Absolutely loved this place…read more Stopped by here to get some braiding hair and the lady working there was so so helpful. She assisted in me deciding what hair to get for my little girls braids. She does hair as well, so that was so helpful! Everything is at a great price. Ended up not only getting hair, but shampoo, accessories, and more oils! Will definitely be coming back for all my hair stuff!

Great customer service! Was able to find everything I…read moreneeded. I will definitely go back for my hair supplies.

Came by low on stock shocked by the amazing deals and nice store owner. And and and and and and and…read moreand and and and and and and and and and.

I'm so glad this shop opened up in the neighborhood! They have a large selection of the best…read moreproducts and the employees are very helpful and nice. This shop really does have it all. Definitely found my new regular smoke shop!