My adult son and I decided that we needed to get out of the house, so we thought we'd check this…read moreplace out: we were not disappointed! It was fun taking the tour & getting to feed some of the large residents of the park. We also enjoyed seeing some of the little kids' reactions to the animals. It was a lot of fun for grown-ups, I'm sure it would be even more fun with littles!

The best little safari!!! We went during off season and got there for the first tour of the day. We…read moregot so many up close and personal encounters with the animals there! Our tour guide, Raleigh, was excellent and made sure to get the animals up close for us! Such a fun place! We will be back and hope to bring others with us!

My son is autistic and he LOVES playing here! It's always clean and the staff are kind. My son…read moreleaves here pooped. It's very affordable and safe.

Cleanliness 4 Price 4…read moreFood 4 (snacks) Ambience 5 (for children) Staff 5 Best spot in the RGV for your kids you have fun. It's an indoor playground where your children are safe and have plenty of room to explore and just be kids. It's cleaner than most public parks and you don't have to worry about the environment or uncertainties of weather conditions. The establishment has comfortable seating while you wait for your children to play. Of course you have restrooms close by if needed. The Staff is always friendly and very welcoming. Staff is constantly monitoring the playground to ensure that all children are safe and following rules. The Staff works hard to keep an eye out on the children in all parts of the playground. They certainly take their time to make you feel welcomed and invited. I highly recommend if you have children under the age of 10 to bring them here so they can have tons of fun. They do offer a snack bar with yummy treats such as freshly made popcorn, chips, a variety of candies, cotton candy, soft drinks, bottle water, Powerade, ice cream and even nachos. With so much more to enjoy.

Pretty expansive setup; drinks food adult beverages available also. Good music, clean restrooms…read more Kids played for over three hours and still had to tear them away from the fun.

Today is black Friday and they have a amazing deal $10 all day jump. So I promised my kids we can…read morego after we get some stuff done.We got to the park at 5:40pm of course there was a line but that's expected. While watching people get pissed off cause they kept getting sent to fill out waiver, I know that I had filled one out about 2 weeks before so I should be good. Well after 45 minutes of waiting in line I get told we are sorry put computers cleared everyone's waivers and elyou will have to go and fill out a new one and waitnall over again in the 45 minute line. I was pissed but it's not me to make a issue with alot of kids around and it wasn't the cashiers fault. The one I'm mad at is the owners and manager of the place knowing that all the waivers got wiped they should have posted it on their Facebook page at Least so people didn't wait in like to only get turned around. Would have had paper copies at front desk if need so people didn't have to get in line. Needless to say they know we had no choice so they really didn't care at all. I gave 3 stars cause the place is great fun for kids but the management needs to get there act together.

My 4 year old grandson had a ton of fun. He did not want to leave! It has a lot of space to burn…read moreoff energy.

This is the first time we went and it was ok. The outside doesn't even have a parking lot. It's…read morejust dirt so people park wherever they want. The inside is nice but I do recommend bringing your own food and drinks because the snack bar doesn't even look sanitary and it's expensive for the less amount they give you. I spent $15 on a piña colada mixed drink, and it tasted more like water than the flavor itself. And when I went to the changing room and restroom. It was dark in there where someone could be hiding. so if you have children or teens, I recommend you going in there with them.

Mismanaged, unsanitary, and rude -- never again…read more We arrived with a confirmed cabana reservation (booked weeks in advance) only to find another group already in it. When we approached the staff, we were met with confusion, zero accountability, and not even a hint of urgency. It quickly became obvious that double-booking is common here -- no system, no protocol, just chaos. Their "solution" was to move us to a different cabana, which was smaller than the one we actually paid for. When we asked about a refund or at least the price difference, they told us we could get that -- but only if we left, because the other guests who booked that one were arriving in an hour. So basically: take it or leave, even though we were the ones who followed the rules. And don't even get me started on the restrooms -- they were absolutely disgusting and disturbingly dark. I'm talking pitch black in places where people need visibility. It wasn't just inconvenient; it was actually dangerous. There were elderly guests struggling to navigate inside the bathrooms, and no one from staff seemed to care or respond when we brought it up. As for the staff? Unhelpful and rude. Not a single sincere apology, and when we tried to speak to the owner, they were shockingly disrespectful and dismissive. No customer service, no professionalism, just attitude. This place has serious management issues and clearly doesn't care about guest experience, safety, or basic cleanliness. Save yourself the frustration -- go anywhere else.

We happened upon this place by accident while trying to fill some time. When we arrived there was…read moreno one jumping yet they didn't hesitate to open up the play area and inflate all of the inflatables for my kids to jump. The staff was very attentive and the place was clean. They have a good assortment of inflatables that include a few with slides. They had two staff members watching the play area at all times. The price to jump was very reasonable for one hour. Overall my children had fun!!!

the facility itself is very spacious and the party is very attentive, our guests had a lot of fun…read more the problem is with the management staff that lies and lies and lies!!!! we will never have another party here and will not recommend them to any of our invited guests

First time to the ice skating center and we had a blast !!! $12 includes 2 hour skating time plus…read morethe rental of ice skates. We wore light sweater beanie scarf and gloves are a must !! They have open public skate times most days in two hour increments so make sure you arrive at the start of a skate time because the price remains the same whether you catch the whole 2 hours or if you catch the last 30 minutes . They also have little penguins for beginner skaters it was fresh and cold and next time my little ones will wear thicker socks because they mentioned their toes got cold ! Super fun time at the ice skating rink ! Def a must go experience or even a fun birthday party event !!

I don't recommend Frio In McAllen, Texas to anyone. It is basically a place that takes your money…read moreaway and you will find yourself with only freezing ice that you can't build a snowman as thy advertise, or throw the ice not snow as they said. Santa was not available to take picture with (he has to go deliver presents), which I paid extra at the window to take picture with my son. The employee that sells you tickets at the window will recommend the package that include everything, then you will be surprised when you want to use certain exhibits you need to pay more, as its not included and the venders works independently from Frio Team.

My grandson loved it. Lots of ways to burn young energy. He enjoyed riding the cars. Lots for…read morelittle ones to do there.

From the owner: Polys Indoor Playground is for babies and young children up to 6 years old. It is a thoughtfully…read moredesigned space that prioritizes safety, fun, and developmental growth. It offers a wide range of activities and play opportunities to support physical, cognitive, and social development while providing a joyful and secure environment for both children and their caregivers. At Polys Indoor Playground you will find, Colorful and Inviting Design, Soft Play Areas, Interactive Play Structures, Sensory Play, Role-Play Areas, Ride-On Toys, Toddler-Friendly Climbing Structures, Parent Seating and Observation Areas, Snack Area, Safety Measures and more !

Absolute cutest spot for my kids to play! I set up a play date with my best friend and her daughter…read more(all kids 1yr, 2 yr, 4 yrs old) and they had a blast! They stayed there 2 hours while the owner was sweet, attentive, and constantly disinfecting all the toys and organizing them. We will absolutely be back and it's always great to support local businesses. We highly recommend! :)

They have so much in this shop which is actually several different shops, a collective of sorts…read moreunder one roof. The shopkeep was a sweet young lady. I spent maybe an hour just browsing. This is a must see for any collector or just a curious fellow like myself. Stop in and support local!

This place is magical! Definitely coming back and recommending to everyone i cross paths with.read more