I would never return to Valley Oaks Medical, and I do not recommend them. My experience at both the…read moreEastern location and the Sun City location in Las Vegas was extremely disappointing. At the Eastern office, I felt I was treated differently because I'm not Hispanic and don't speak Spanish. The service was unprofessional, and I left feeling ignored and uncomfortable. I decided to give the Sun City location a chance, but it was just as bad. I waited two hours to see the doctor, and she spent barely 15 minutes with me. When I tried to explain my symptoms and concerns, she dismissed everything and told me I was "too young" to have anything wrong -- simply because most of their patients in that area are older. She ordered a lot of bloodwork but didn't explain any of it. When I asked questions, she brushed me off and told me to take collagen and vitamins because I'm in my 40s. That had nothing to do with what I was actually feeling. She even made a rude comment when I asked about testosterone levels, instead of educating me respectfully. Both locations showed poor communication, lack of professionalism, and a complete disregard for patient concerns. If you're going to work in healthcare, you should care about people -- not stereotype them based on age, race, or language. This was unacceptable, and I will not be returning.

Staff was really nice but the receptionist called in sick and no one opened up for my 7am…read moreappointment. Finally got in a 8. Things happen so they did their best to make up for it. Really friendly staff.

On January 19, 2026, my wife and I visited Quest Diagnostics - North Decatur for a blood test. We…read morehad also been there the previous day. From the moment we entered, we noticed a level of kindness, compassion, and genuine care that is rarely seen elsewhere. Every staff member treated clients with respect and warmth. The staff member who attended to me, Miss Melanie, was exceptionally professional, patient, and friendly. Even when I made a small mistake, she explained everything clearly and kindly. I told my wife, "Miss Melanie is truly a wonderful person." My wife said, "The lady who helped me was also very kind." A few days earlier, another lady who assisted us looked very much like Miss Melanie's sister -- she, too, was incredibly helpful and caring. After recalling an unpleasant experience at another center, we decided that even though the North Decatur location is about six miles farther from our home, we will continue to come here in the future. Our sincere thanks and warm wishes go to Miss Melanie and the entire Quest Diagnostics - North Decatur team for their excellent service and kindness. ________________________________________ ________________________________________

As for first time living in Vegas, have decent insurance I found a really good doctor! This is…read morethe place! Dr Kelly and her the rest of the super cool and awesome crew were super attentive. The office is always so nice and cheery, and cold but bring a sweater haha. Dr Kelly listened to my issues and we basically marked down every variable we could to solve any health problems. I love this team and highly recommend new patients to come here!

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

I have only seen him personally once several years ago. I found him a bit odd and quirky. I did go…read moreback to the practice and always saw a PA. I love the PAs, but there was a high turnover. I am thankful that I have a great GP here in Vegas and it is not this doctor. We all have our own experiences. I personally would not recommend him. I know I mentioned quirky and odd and a tad rude. It's OK. He's not the only doctor in town or the world.

I have been a patient of Dr.Hsaio for over 20 years. She is one of the best doctors out there very…read moreunderstanding and caring I'm so lucky to have her as my primary care physician.

This is the best doctor and office I've ever had in my life. I've been going to this office to see…read moreDr. Hsiao since I was 23 years old and I am now 40. Their service and intimate care for their patients are unparalleled to any other in the valley. There's a reason why they have been accepting fewer new patients. It's because their current ones don't ever leave. The doctors truly care about your well-being and that is consistent down to the nurses and staff. The staff has been there for many years and have come to know their patients very closely. Alejandra has been so helpful in my medical endeavors through these years. From insurance to pharmacy, paperwork issues, health questions, you name it. This office has become an essential part of my life. I see them at least every 3 months on a routine basis. Knowing that I can rely on them has made my life that much easier. 5 stars don't cut it when I consider what they have done for me, in my 20s, 30s and now I'm in my 40s. Thank you guys for all that you do!

Help at the front desk is very good I'm glad that they're finally getting their doctor it has been…read morethe pas

PURE LIES!! there web page boast they have 24/7 access to a person for help. pure lies an false…read moreadvertisement. i made repeated calls to find out results from test on saturday morning only to be told by a machine leave message an someone will get back with you on next biz day. pure false advertisement!!

This place is located at Flamingo area. I visited the clinic to inquire for annual check up, labs…read moreand TB test for work. I found out that they service such as Primary care check-ups and annual physicals, Preventive medicine like immunizations and lifestyle counseling like Medication management, Urgent care and wound care services, Transitional care after hospital stays to help prevent readmissions and In-home primary care for patients who need care at home. It's really cool that the provider can visit at home for Medicare insurance. The staff are very attentive and helpful for smooth check up.

We switched insurance so need to find new family doc. Ares was the best choice, not only they acted…read morequickly admitting us as new patients, but also they do care about our minor issues and provided needed medical attention.

Dr. Byer's operation is smooth and he is highly experienced. Staff super nice too. He did my Class 1read more

Doctor Byer is a great AME! His staff is kind and courteous. I definitely recommend his office.read more

Overall the ideal experience at a doctors. Very knowledgeable, patient, caring. Staff is great and…read morevery accommodating . I recommend Dr. Hamid to anyone in vegas that would like a great Dr.

Dr. Hamid has been nothing short of outstanding in all aspects. His staff is friendly, courteous…read moreand very professional. All of the people in his office have been great. I was referred to Dr. Hamid by a friend and I'm very grateful for that referral. He is now our family doctor and he has been a great resource for us. Has our highest recommendation.

I came along with my husband-- bearing a long list of issues to present to the doctor…read more He usually sees a provider who I not an md whom he refers to as doctor sandy, but due to some paperwork requirements this appointment was with the MD, Ravi Ramanathan. They were backed up and I have extreme sensory issues. I waited as long as I could under the fluorescent lights with David. About an hour. Finally just after trying to open the inoperable window and before bashing my body against the walls I decided to leave... but the Doctor was standing in the hall and said "I'll be in there next!" I waited. He was with us in under a minute and graciously apologetic. I blurted out that I have sensory issues and the room was difficult for me-- and he reached up and turned off the offending fluorescents! "Is that better?" I suddenly felt as if David was in good hands and not wanting to bleed focus from him, I am currently waiting in the car.

Dr. Sandy is absolutely amazing! She's thoughtful, attentive, and truly cares about her patients. I…read morereally appreciate how expeditious and efficient she is without ever making you feel rushed. She takes the time to listen, explain, and make sure you're comfortable every step of the way. It's rare to find a doctor who combines compassion and professionalism so seamlessly. I'm grateful to have found her and highly recommend Dr. Sandy to anyone looking for a caring, knowledgeable physician.

As a nursing student, I understand that no medical facility is perfect but this clinic was…read moreincredibly unprofessional and disorganized from start to finish. I scheduled an appointment for a physical and a 10-panel drug test required by my nursing program. Several fellow students recommended this place because they bill insurance directly, which helps when trying to manage multiple school-related expenses. Unfortunately, the experience was not worth the convenience. When I arrived, I was the only patient in the waiting area, yet I was ignored for over five minutes while the front desk staff continued a personal phone conversation. My appointment was at 2:25 PM, and I waited for almost two hours without being seen or given any updates. It wasn't until I said I had to leave due to another obligation that I was finally told the doctor was still out on lunch, something they failed to mention when I checked in. The facility itself is visibly run-down, the supplies look outdated, and the environment felt unprofessional and chaotic. The back office staff seemed visibly unhappy and disengaged, which only added to the discomfort of the experience. Before I left, I returned to the front desk to confirm that my insurance would not be billed since I was never seen by the doctor. I asked calmly and respectfully, explaining that I would be contacting my insurance to make sure the visit wasn't processed. The response I received was shocking and entirely inappropriate. The front desk staff member (whose name I did not catch) but I will attach a picture of her in the review she than replied, "You shouldn't be so picky -- you have Medicaid. You need to remember that." That kind of comment is not only offensive but discriminatory. Insurance status should never determine how someone is treated in a healthcare setting. Medicaid is legitimate health coverage, and providers are compensated accordingly. I have the same right to professional, respectful care as anyone else, regardless of the insurance I carry. If this clinic has an issue with Medicaid patients, they should not be in-network. I recorded part of the interaction and immediately contacted my insurance provider to file a formal complaint. I was informed that an investigation will be initiated. Medicaid does not tolerate providers who treat patients unfairly based on their coverage. In hindsight, I would have rather paid out-of-pocket at a reputable urgent care like CareNow for a far better experience. I do not recommend this facility to anyone, especially students or individuals expecting timely, respectful, and ethical care.

The nurses was very nice. Well informed on the information that I needed. The doctor she was very…read moreinformed things that I didn't know that I needed to know appreciate that I recommend to anyone very satisfied. good as well. I was very care of thank you.