WOW.. ... all i can say is wow. I am in complete disbelief of the way I have been treated by the…read moreMountain View primary care staff at smoke ranch. Firstly, I wanna start by saying the staff has not been rude by any means, but just extremely unprofessional and unorganized. I started going to this doctor, specifically Dr. Noorda, because of the incredible reviews he had about him as far as his practice and medicine... I wanna make it very clear that I am only continuing to come to this office because of the incredible care that I've received from Dr. Noorda and only because of that. Otherwise, it has been extremely frustrating and an impeccable waste of my time... I Initially went in 11/26 to get blood drawn and provide samples that I was asked for for testing... When I arrived, there was a ton of confusion on what test were actually supposed to be performed on me so that was frustrating, and then after they finally figured everything out, and I was able to provide them with the correct paperwork, they took the samples they thought I needed it, and I proceeded to leave the office as normal... Literally less than three minutes later they called me back to back letting me know if I'm able to rush back in. They forgot to give me some test that we're on the list for me that day, which was already a red flag, but I decided that everyone makes mistakes and I went back in with no problem., Mind you I live over 25 minutes away, so this is not convenient travel wise for me by any means, but I will travel anywhere for good care. Fast-forward to today, December 4, I go in for my appointment to drop off the test that I was sent home with 11/26 to test me further, and when I went in to drop off the samples, everything appeared to be fine. I gave them to the phlebotomist, And I left... As per usual. Unbeknownst to me, I'm driving 25 minutes away to go back home and get back to work, I'm on a work call as I drive home and I noticed that Mountain View called me twice back to back... I'm on an important call so I cannot switch over, and the first thing I thought is there is absolutely no way they are calling me because they forgot something again, I am already traumatized that happened to me the first time. Once I was finished with my work call, I gave them a call back lo and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask aOnce I was finished with my work call, I gave them a call back low and behold just to find out that yet again they incorrectly read my charts. They told me that the way that the tests were requested. We're all on one line and was confusing the phlebotomist told me she had to ask a nurse how to also read the paperwork just for them to call back and tell me they need an additional 5+ tests and that I ultimately wasted my time coming down and giving them the test that I drove 25 minutes to give them, because That wasn't actually all of the test that I was supposed to provide to them initially, which was completely unbeknownst to me because they literally never told me . So now I have to go back for my appointment December 18, but we were originally supposed to discuss all of the results that I had already sent in, now that Appointment is essentially obsolete because the testing still isn't done, mind you I have driven back-and-forth to the office more than five times now trying to achieve the same results and something that should be extremely simple... all she could literally tell me verbatim was "well you don't have to drive back up here if you don't want to I was just making you aware"... Girl of course I have to drive back up there. This is my health we're talking about, no matter how frustrating it is I'm going to do whatever it takes to finally get these test submitted, but wow the hoops I've had to go through is crazy! I'm typically not want to complain, but the situation has left me feeling helpless and in disbelief!

I'm fairly new to the clinic. They "rescued" me after my previous office was extremely rude. I…read morereally like Dr. Dunsmoor is professional and thorough. His office manager and staff are kind and compassionate. I have several Autoimmune diseases. Been through 70-80 drs in Vegas. I have faith in Dr. Dunsmoor and his team to take over my care once back from Mayo Clinic. Anyway...DEFINITELY 5

Excellent quality of care and the office staff is so helpful…read more Ashley and Dr. Molin are both trusted completely by my family.

Aftee 40 years of not seeing a doctor because of self imposed fear, I have finally found a caring,…read moregentle, knowledgeable doctor, one willing to care about the needs of my body . I have spent the entirety of my life not trusting doctors, until now. Thankfully, because of Dr Molin I now look forward to my visits. My blood pressure was off the charts, both high and low, causing me to have frequent loss of vision and fainting. Dr. Molin changed the medication and no longer do any of these issues exist. I would like to say THANK YOU to the staff, especially Monica and SHY, phlebotomists who have cured my fear and anxiety about having blood extracted. Definitely recommend these 2 ladies for their kindness, expertise, and love of life. This is the first time I've written a yelp review. I did this because I think Dr. Molin and his staff deserve it.

One of the more stressful aspects of moving to a new city is finding a competent, caring and…read morereliable healthcare provider. We were incredibly fortunate to find Dr. Rosenstein and we have been under his care for a few years now. He has helped us to significantly improve our health, through his innovative, current and passionate care. Dr. Rosenstein takes an individual approach to the care he gives, asking the right questions and looking beyond the obvious to help us improve our healthcare and create a more healthy lifestyle. His wicked sense of humor is an added bonus and his support team are always available and helpful. We feel very fortunate to be in his care.

They are relatively attentive when you are in their presence but they never check their patient…read moreportal for messages and if they do you won't know it because they don't get back to you. I see that others have the same issue. I know this is a busy clinic but I work in healthcare at an equally busy clinic and our MAs are very attentive to the patient portal.

The ladies that check you in are friendly and get you checked in quickly…read more Dr. Tahir is great! He's personable and funny. He doesn't try to feed you more medications! In fact, he questioned why I was placed on a few by a previous primary. Dr. Tahir listens to his patients. He takes his time with you and is thorough.

Dr Tahir is an amazing doctor. He always takes his time and listens to any concerns and questions I…read moremay have. I never feel rushed. His staff is also amazing. They answer the phones and are always very pleasant. Getting an appointment is always very easy and the wait times are are always very short. I highly recommend this Doctor and his practice.

Been seeing Dr. Tafreshi for 25 years, and I am so grateful to have him has a physician. He's all…read morearound amazing, and I am beyond grateful to have a doctor I can fully trust!

I've been seeing Dr. Tafreshi for a few years now, and it's by far the best experience I've ever…read morehad at any PCP office. He is never dismissive of my health concerns or symptoms, he's thorough, the office staff is great. I've never had any issues.

I want to give a SHOUT OUT TO UMC PRIMARY CARE AND FAMIL DR LIPA AND TANNER PIMSAKUL! I was looking…read morefor a new primary care doctor for my son. Since I had great medical services with UMC orthopedic and spine, I decided to use UMC Primary Care. The Drs and their staff are very professional patient and was willing to answer any of my questions. I want to always acknowledge great customer service with compassion, knowledge, and patience! we are happy with the care and services that they have provided my family. Thank you!

It depends on what kind of care you are seeking. UMC for Urgent Care is my go to when I cannot get…read moreto my Primary provider.

Since 2019, my experiences with Dr. Owen and his staff have been incredibly positive and…read moreheartwarming. Dr. Owen stands out for his kindness, understanding, and patient-first approach. Each visit is a reminder of how healthcare can be both professional and deeply compassionate. The staff goes above and beyond to accommodate and support patients. Their efforts to create a welcoming and comforting environment do not go unnoticed and are greatly appreciated. Diane, the phlebotomist, deserves special mention for her amazing skill and care. I didn't feel a thing. In essence, Dr. Owen and the entire team exemplify the best of healthcare: professional excellence wrapped in genuine kindness. Their dedication to making each patient's experience as positive as possible is truly remarkable. I am profoundly grateful for their care and cannot recommend them highly enough.

I have been seeing Dr. Owen for 4 years now. I truly know he cares about his patients and cares for…read moretheir overall health and wellbeing. I can say his front desk team is very nice, professional, and helpful. I love Vee and she's always eager to help me schedule an appointment that works for me. I have seen the front desk change overtime but I'm happy to say the ladies are on top of scheduling and communication than I have ever seen! They have over the years have had their challenges (what office doesn't)but I have continued to be loyal to his office because Dr. Owen is really someone I can actually talk to and he doesn't rush or brush me off. Dr. Owen is kind, caring, a great listener.... and has great bed side manner. I always feel very comfortable to see him and converse with him.

Doctor Osuoha is very thorough. Takes the time to listen…read more Follows up. Receptionist very helpful.

Today I was screamed at for almost 20 minutes by workers at this medical office. I've had multiple…read morenegative experiences, especially with the office manager. Today (10/17), when I was simply trying to obtain my medical notes, Vivian and the office manager screamed at me, continuously talked over me, invalidated the truth, and verbally assaulted me. This kind of behavior is completely unacceptable, especially in a healthcare setting where patients should feel respected and supported. My initial visit on 9/20 was due to a serious medical emergency--I was found unconscious and rushed to the hospital. I was seeking immediate outpatient medical treatment and expected the office to provide professional assistance during this critical time. However, that was far from the case. When I first arrived on 9/20, I was required to sign a privacy policy notice agreement but was never shown the actual policy. Later, on 9/23, I tried accessing my medical notes through their online portal, but encountered issues. Vivian helped set up my account and spent almost 30 minutes troubleshooting the portal, only to tell me she would call me back once she could see it from the user's perspective. I never received that call and was left completely in the dark about my medical records. Due to the condition I was in after the hospital visit, I was unable to handle all my medical and business matters, so my mother (who is my caretaker) called on my behalf. She also experienced passive-aggressive, uncooperative behavior from the office manager. Despite multiple calls and follow-ups over three weeks, we've received little to no resolution and extreme unprofessionalism. After more than 10 calls with no resolution and today's disturbing confrontation with Vivian and the office manager, I am seriously considering filing a formal complaint with the Nevada State Board for the mismanagement of my care and the verbal abuse I experienced. In the meantime, I've decided to maintain my composure, disengage, and pursue alternative care away from this toxic and verbally abusive environment.