I was going to Centerwell in Las Vegas. I'm looking into private doctors now because of their lack of concern for their patients. They are always asking me to do heart screening with their new machine, even when I tell them I'm not interested in being their test subject. Every few months they have new doctors coming in to replace the doctors you've had for those few months. Since I have been going there I've had 6 different doctors. Right now I'm waiting on them to correct a mistake they have made in not refilling my medicine that I haven't had in 4 days. Centerwell is not the place to be. They don't seem like they are out to help anything but their pockets. [[HIGHLIGHT]]From signing in to signing out, it's a bad experience.[[ENDHIGHLIGHT]] read more

First they have a extreme high turnover rate with there Doctors and I know why I had been seen there several times about a back injury and all they do is say no can't help you and I have reinjured my back and all they say is go to a pain management clinic in which was over 3 weeks away with no relief so I spent the night in the hospital and all they say is go to your primary doctor so all this time I was and still in severe pain Stay away from a DOCTOR RUSS AND A PA YANG !! When they take the OATH to help people it says to help the sick and injured but they declined to help me They don't care about there patients Stay far away from them read more

[[HIGHLIGHT]]been on phone trying to talk to live person they say 2minwait the 30 sec, wait 45 min later still no one answers[[ENDHIGHLIGHT]] read more

keep screwing up labs drawn, can't get help from office, can't get on the portal and same no help from the office to use the portal ! have had times have to drive to the office to talk in person due to lack of help ! frustrated ! seems if senior and having tough times with high tech & eye sight your out of luck at the office ! read more

MAs need more education. Terrible and dangerous advice. DEI hires, some can't read English or do the brain tests with the clock.

Everything went swimmingly my first couple of trips and things started to go downhill. I show up have schedule bood work but the doctor has not turned in an order, so I had to wait till they contact the doctor. They're supposed to arrange a procedure at desert radiology and you spend a couple of days trying to get through make an appointment only to find out that they never sent it in the order. My doctor was forever canceling appointments and I would have to see his PA. [[HIGHLIGHT]]But she was very defensive wanted to make sure that I understood that her and the doctor are equal.[[ENDHIGHLIGHT]] My biggest issue is overtime nothing was resolved every time I would visit It was like I was there for the first time. I waited 4 weeks to see a surgeon only to find out that he was the wrong surgeon. [[HIGHLIGHT]]When I brought this to their attention they said well that's the surgeon's fault not ours.[[ENDHIGHLIGHT]] But I'm still having problems. The bottom line is I don't understand their purpose. All they do is send you to see someone else give you pills. And there's never any follow-up. They sent me to see a chiropractor for a neck condition even though they understanding that I have had a cervical fusion. The chiropractor said that he could do nothing for me that this was not within his expertise. [[HIGHLIGHT]]Everyone is very nice it's just not the place for me I have no confidence in them.[[ENDHIGHLIGHT]] read more

This office is managed well and it shows: the customer service we received was excellent from every staff member, from the front desk to the medical director, who took our on-call emergency call at 7am. Dr. Budde is wonderful, and the physician's assistants and front desk staff were professional, efficient, and friendly. read more

Centerwell on W. Craig is a brand new office that is run so poorly. I have been trying for months to get a problem with a referral straightened out and have been left with a bill that is ready to go to collections because they refused to do the paperwork that was needed to get the test approved. The last visit they told me to they could not see me and sent me home with blood pressure over 180. Do NOT go there. It is an incompetent office staff. read more

Somehow they got the information for my dead husband. He has never lived in this state or at this address. [[HIGHLIGHT]]When I called to get corporate information I have been hung up on, given wrong numbers and placed on hold until after an hour I hung up.[[ENDHIGHLIGHT]] There has obviously been a security breach and instead of addressing it HUMANA who owns Centerwell prefers to just ignore what they have done. I cannot get a corporate number or the name of a CEO or any C level executive. This is the state of privacy and our medical records. No security and no responsibility read more

After 20 years of care by a concierge medical practice, it was with great trepidation that I chose CenterWell Senior Primary Care as my principal medical care provider. CenterWell offered a convenient and economical alternative to the expensive concierge type medical service. CenterWell has made good on its promise to provide quality and attentive medical care in an inviting facility that is spotlessly clean containing state of the art equipment. The entire staff is competent, welcoming, pleasant and efficient. The 24-hour telemedicine availability, supported by a comprehensive online patient portal, is an outstanding benefit for someone with multiple medical issues. I also appreciate the ease of making appointments, the onsite lab testing services, and the focus on senior citizen medical care. CenterWell Senior Primary Medical Care has exceeded my expectations. Bob S read more

[[HIGHLIGHT]]The staff are friendly and helpful[[ENDHIGHLIGHT]] [[HIGHLIGHT]]it's easy to make appointments[[ENDHIGHLIGHT]] and the waiting is very short only thing they changed doctor too much read more