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    Bugtech

    1.0 (1 review)
    Open 8:00 am - 5:30 pm

    Services - Bugtech

    Wildlife control or removal

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    2 years ago

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    Aptive Pest Control - Outdoor pest treatment for trees and landscaping

    Aptive Pest Control

    (180 reviews)

    We signed up for the 1 year deal. The door to door sales guy was a bit pushy but did explain…read moreeverything so we knew what we were getting into. In our experience the customer service folks and technicians have been courteous and professional. The first couple of applications seemed to go well. They said that the inside of the garage would be treated but they never did. I even asked for them to make sure they treated it on future visits but to no avail. After four treatments they still have yet to set foot in my garage. Most of the bugs seemed to be taken care of by the treatments however not the spiders. In fact, our home now seems to be a beacon for spiders. We get new cobwebs and spider activity even shortly after treatments. Our house looks like it is ready for Halloween with the amount of spiderwebs on the exterior of the house. None of our neighbors homes, and we are in a tight subdivision, have any spiderwebs at all. We had a new, strange but start to show up inside the house. I called for them to come and re-treat for it. They did so, and in a timely manner. That being said, the service technician placed small glue traps about the house. The kind you use for mice. Why they did this for bugs I am not clear on. Recently we have had vegetation around our house dying after the most recent treatment. Not sure if it is related but odd coincidence. The customer service person said that is the first they have heard of something like that happening. I called to cancel our contract and did not have any issues. Again the customer service person on the phone was professional, polite and did ask why we were cancelling. If the spiders could have been taken care of like the rest of the bugs and they completed all of the service (garage) that was promised we would stay with them. Now looking for another pest control service.

    We signed up for Aptive after they promised us they were safer and more effective than Greenix,…read morethey even called to cancel for us. Our first service appointment was today and we found out that we were lied to about our service. We requested rodent control only, and they came and sprayed our house for insects. We never asked for this and we don't want this. My partner called to complain and they apologized and offered credit to our account because they "performed services we didn't ask for." When I called about it, they told me they don't offer rodent control without insect control. So basically the salesperson lied to us and then they made it seem to my partner like they would not spray or charge us for spraying again, when really they don't have a service without it. I canceled via email, which they don't list anywhere on your Aptive profile, and they informed me they would be charging me a cancelation fee of $199. I called them and told them that was unacceptable since they lied to us about services and their contract states that they would charge $199 or the difference between the price of your initial treatment and the discount. Whatever. I'm done with them and with their deceptive selling practices I wouldn't be surprised if they would be the next company to get sued in Minnesota.

    Abra Kadabra Environmental Services - We treat your home like it's our own!

    Abra Kadabra Environmental Services

    (26 reviews)

    This is a review for business practices not any service provided. Called with an inquiry about Bat…read moreremoval service. The person who answered the phone confirmed my email and my home address immediately before discussing any service. Not sure why this needed to occur. A brief discussion regarding potential service and then they asked for my credit card information. You already know so much about me and now you want my payment information even though you've told me there will be no charge until the visit occurs. Reading previous reviews about unsolicited charges, payment plans and service charges, I am unwilling to give this information over the phone. When I expressed my concern, he responded, " Don't worry you can trust me". You already paid to collect too much of my information without my knowledge. Why would I trust you?

    When I heard weird noises in my unfinished attic in winter (January 2024), I thought I had…read moresquirrels - AbraKadabra was the only local pest control service I could find who would go in the unfinished attic - they found it was mice. I had a great experience with Avery, my account manager. Ike, the technician was fantastic and came a few times last spring & summer (2024), even finding possible access points. But, after Ike and Avery left the company, the service when down. After several communications, with me having to explain so many times, it was determined they could "no longer" supply me with that "service"; there seems to be a lot of their good people leaving, and they are no longer able to provide good customer service. I canceled their service, even though the mice still find their way into the attic. Unfortunately, I can no longer rate this company as high as I would have last year. I hope they find their groove again and build their customer service to the previous high standards.

    Spidexx Pest Control

    Spidexx Pest Control

    (28 reviews)

    Absolute and total scam!!!…read more A gentleman rang our doorbell and then vigorously knocked on our door. He was incredibly friendly and started with "Do you know Joe and Kristy next door?" I said yes. He said, "Well. they just signed a contract and we will be doing work on their home tomorrow". The longer we talked the more aggressive he became. I asked if he could give me his card and he said he didn't have one. So I said, I'll see you tomorrow when Spidexx does their work next door. He said something like, "OK, I'll leave without a contract." I then saw him walk across the street to one of my other neighbors. After he left, I went over and talked with that neighbor to see how it went. She said that the Spidexx representative told her that I had signed their contract!!!!!!!! An absolute total lie! Of course, it was no surprise when they didn't show up for my next door neighbor's "pest removal". So you can add another lie directly from the Spidexx company. So now I'm writing this review and If I could give them a negative 10 stars I would. The person representing Spidexx outright lied to me and my neighbor in hopes of scamming us into signing a contract for something we would never receive. So, if you see a guy standing outside your door wearing a Spidexx logo, tell him to leave and slam the door in his face. It's too bad that companies like this can stay in business when their main goal is to steal your money. &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& Concering Spidexx's reponse below: Katie, Thank you for your response. To tell you the truth, I didn't expect it so kudos for having the guts to send it. You have a very tough job. Scroll down from my review and you will see that so far in 2006, you have one 2-star review and all of the rest are 1-star reviews. And even the 2 star review is a negative review. Many, if not all, are primarily for the same reason I gave Spidexx a 1-star review; pushy, lying sales people. So in reality, you have received no positive reviews on Yelp yet this year. So, it certainly does not seem like my experience was a one-off. This seems to be par for the course, and a chronic problem for how Spidexx does business.

    I rarely leave reviews, but I would NOT recommend Spidexx…read more We've had 4 spider treatments in 3 months with ZERO improvement--if anything, the problem has gotten worse. We've paid hundreds of dollars with no resolution, and when we finally canceled, we were told we'd have to pay to get out of the contract. I do want to give credit where it's due. The manager who came to our home today was very kind, apologetic, and understanding of our frustration. I truly wish he had been the person servicing our home during the previous visits. Unfortunately, that doesn't make up for months of paying for a service that simply did not work. Save your money and look elsewhere for pest control. -------------------------------------------- Hi Katie, I am happy to discuss my experience via telephone if you have the time. We do have an account and I am happy to provide my information privately via email for a call. -Sam

    Bugtech - pest_control - Updated September 2026

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