I usually don't go to Buffalo Wild Wings, because it can be pretty expensive, but the latest deal was too good to pass up! The meal deal with 20 bone in wings and fries, for $24.99 is cheaper than Wing Stop and their Tyson wings, lol! I wish it included drinks, but overall it was a great deal! read more

I went in looking for some good chicken wings and it didn't disappoint. The fries were the favorite. It was nice and crispy. Only thing I didn't like was that the Garlic Parmesan was a little bit salty. With ranch it wasn't evident but when you eat it without any sauce, you can feel the saltiness. The grilled crispy was a more healthier option and also it was one of the good options for young kids Another thing I didn't like is the mess in their women's bathroom. 2 out of 3 stalls were extremely dirty. read more

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I was thoroughly impressed with this location. I've been to the other locations on Saratoga and in Union City. My experience is usually I have to wait a long time for the food to come out. It only took 5-10 minutes and it was fresh and hot. Most importantly, it was good! It was probably the best tasting of all the times I've been to BWW before at the other spots. Service was great. Ines deserves a shout out because she was super attentive. She checked up on us quite often so we were able to take advantage of happy hour. Even during the last few minutes she made sure to get it put in before it ended. I guess I happened to come in at a good time because it got super crowded 30 minutes after I came in. But even then, I noticed our server was helping out all the other tables, she did a great job. Definitely a great experience on my end. read more

We have taken wings to go from here and this spot has the worst customer service unfortunately. The wings are the typical buffo wild wings with multiple sauce choices. I used to love their fried pickles as I got introduced to fried pickles from Buffalo Wild Wings, but no more fried pickles for me. They would do better with improved customer service read more

Buffalo Wild Wings - Inside - American Near Me - San Jose, California

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BOGO night so you know it was busy! Food actually can do it pretty faster than expected. Server was nice and checked up on us a good amount of times too. How spicy can you handle? read more

Buffalo Wild Wings - American Near Me - San Jose, California

Shitty ass bww I have ever been to food came out cold waitress never came to give us refills nor give us any napkins wtf am I supposed to use my shirt like an animal and the restroom smelled like straight piss. read more

I came to BWW after many years. Beware: this spot is always packed and the service is always behind. It took ~45 to get our food. The wings were hot and fresh and delicious, but I am horrified to see rotten carrots being served. I asked for a new side of veggies and was again served rotten carrots. Do better BWW. read more

Buffalo Wild Wings - Rotten carrots. - American Near Me - San Jose, California

I haven't been at BWW in years, but after my last visit, I was wondering why I don't come more often, especially during happy hour! They have BOGO free wings in Tuesdays and draft beers as low as $4! Plus their Jameson shots are $4, however, it is smaller pours like 1 oz shots (previous bartender here). Regardless, it's still a good deal! Service was okay. There was a bartender in training that missed a couple of marks, but not a big deal since she was training. I'll be back more often for happy hour. read more

Buffalo Wild Wings - Affordable prices on drinks - American Near Me - San Jose, California

Fresh delicious double patty with cheese hamburger so delicious fresh yummy ordered lemon pepper mango habanero buffalo and spicy bone in and boneless Boxes. And cheesy wedge cut fries yum They have a $25.00 dine in all you can eat wings dine in if anyone's interested boneless and bone in delicious friendly staff next time I will dine in food fresh and delicious read more

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Needed to find a spot to watch MNF and was in the Blossom Hill area. Stopped here. Plenty of parking, which is great! They have happy hour until 6pm and there are lots of beers on tap. I went with the Kona Big Wave which is not offered in many places. Tons of tvs all over, so good place to watch sports. During football, they offer $3 pints of bud, bud light & coors light at half time & when the game ends. Works for me! read more

Buffalo Wild Wings - Kona Big Wave - American Near Me - San Jose, California

Their costumer service sucks, you have to wait 30 minutes just for them to take your order. Once you get your food it's all cold. I wouldn't recommend this place to eat. It's very unprofessional. read more

Although I'm more partial to Wingstop for traditional buffalo wings, I decided to try Buffalo Wild Wings. After trying out hot, cajun, and Nashville hot wings, I have to say that the wings were pretty decent, being prepared well without being too dry. My favorite flavor out of the three I tried has got to be cajun, though, as the cajun spices really came through. The cheese curds were really tasty, and honestly, I may just come back for the curds next time. Pros: Half price traditional wings on Tuesday. Fast, friendly service. Cons: N/A read more

Buffalo Wild Wings - Cheese curds - American Near Me - San Jose, California

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Always dirty and the service is just terrible. Because we live in a tipping world everyone thinks they are entitled to extra money. Servers : Earn your tip. I tip on the service and attitude you give. Absolutely no greeting just a " what do you want to drink" , a Simple "Hello", with a smile will bring me back. No check backs. I'm so disappointed. read more

Buffalo Wild Wings - Mango Habanero wings. 6 piece ,1 flat - American Near Me - San Jose, California

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Its dirty. The service is slow. The food is so gross. The burgers were dry and hard. Cold buns. The chicken tenders dry and and hard. I cant fathom why anyone would want to eat here. read more

Same ol' BWW. Place is always dirty, service is slow , food is mediocre and local sports teams not on TV. Guess I'll be taking my business elsewhere. The only saving grace was our server was friendly and apologetic for the slow food read more

Buffalo Wild Wings - American Near Me - San Jose, California

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Wow, I forgot how bad the service was here. Came in the other day to grab wings and drinks with some friends, and we left pretty disappointed. The wait time from when we placed our order to when the food finally came out was almost an hour, and when it did arrive, everything was barely warm at best. The flavors were actually good; we liked the honey BBQ and parmesan garlic sauces, but the wings themselves were just sad. Soft, not hot, and definitely not fresh. The potato wedges were okay, slightly warmer than the wings, but still nothing to write home about. Our server was nowhere to be found most of the time, and since we didn't want to wait even longer for a remake, we just asked for the rest of the food to go. read more

Oh my goodness. I am shocked at the service here. I've never ever experienced such HORRIBLE customer service. A friend and I went in tonight for dinner. We live 35 minutes away. We walked in and didn't know if we had to wait to be seated because no one was there. We had to ask someone, they told us to sit down at at table that was dirty. No tables we're bussed. After 15 minutes no one came to us. I had to ask someone again. He said that area was closed, we had to move to the bar. When we took a seat at the bar, a guy came up and gave us menus. We ordered drinks and food at the same time. He brought out a margarita and a lemonade that were both my friends. He forgot my drink. He took 10 minutes to bring my drink. I saw it sitting at the bar area for those 10 minutes. Our wings came out warm. Not even hot. Warm. The AC in there is pretty strong so food gets cold fast :(( I asked for 2 ranches to the same server he never came back again. He let us know he was going to his break so we weren't going to see him for the next 30 minutes. (Like if that was going to make a difference) all servers are walking around with rude faces. No smiling at all. My friend asked for a second margarita. The bartender took really long to make it, as she was cleaning up her area. She made it and set it down. We never got that margarita. They put it on the bill but I told them to take it off. She could've taken it to us since we were at the table in front of the bar. Really upsetting. I saw her take a wing from a person in front of her, she ate it and didn't was her hands properly. She only washed them with water. No soap. Gross. I'm never coming back. read more

We came in tonight to watch the Final Four games, hoping for a fun, energetic atmosphere. Unfortunately, the experience ended up being a clear example of the inconsistent service others have mentioned. Our first server, Ruby, was excellent. She was attentive, quick, and genuinely friendly. When her shift ended, we closed out with her and she let us know her replacement, Andrea, would be right over. That didn't happen. It took close to 20 minutes for Andrea to come by, and there was no greeting or sense of ownership of the table. She asked if we wanted to order, but after that there was little to no follow-up. From that point forward, service became very difficult to access. Another team member delivered our food, but no one checked in. I ended up getting up myself to find basic items like salt, pepper, and ketchup. When we were ready to order another drink, we waited about 10 minutes but couldn't find our server anywhere. I walked up to the bar to order, where there were only two people sitting, and was told in a dismissive way that they don't take walk-up orders and I would need to go through my server, who we couldn't locate. The restaurant was only about half full, which made the lack of responsiveness even more frustrating. Another server, Valerie, stepped in and was great. She was friendly, apologetic, and actually took ownership of helping us. She followed up a couple of times and did what she could to improve the situation. We also ordered a bottle of wine and were brought a partially empty bottle. We chose not to drink it, as we had no way of knowing how long it had been open, whether it had been served to another table, or how it had been handled. Valerie checked with the bartender and said a new bottle would be brought, but it never came. The charge was still on the bill until we asked to have it removed. When Andrea eventually came back, we asked for the check. Even at that point, there was no acknowledgment, no apology, and no effort to recover the experience. Ruby and Valerie were both bright spots, but overall this felt like a breakdown in service standards. More concerning was the lack of any visible management presence or supervision. There did not appear to be anyone overseeing the floor or stepping in when it was clear service had broken down. We gave this location another try, but unfortunately this visit confirmed that the service is just too inconsistent for us to return. read more

First time dining inside and honestly I would probably never go back. The place wasn't busy at all but a majority of the tables were all dirty. We found the only clean table in our area and sat down. The bathrooms were also absolutely disgusting. I don't think I've ever seen a dirtier restaurant bathroom in my life. I almost slipped by the sink since the floors were soaking wet and covered in paper towels. My chicken wings were also COVERED in feathers. Thankfully my only positive was our waitress brought out new wings for me and threw in some extra ones. read more

We walked in (2 of us). The cashiers told us to take a seat at any empty table. We sat at a table near the bar. We were seated for about 5 minutes before I had to ask someone if we could get some menus and order some drinks. We ordered the sampler and our beverages. The onion rings were not even cooked thoroughly. The yellow card margarita didn't even taste like it had tequila in it. We asked waitress for ketchup and a shot on the side. About ten minutes passed, I had to get up and get ketchup bottle from another table. Waitress then passed our table and we waived her down, she said she would bring the shot. But we said no, just bring the check. It wasn't that busy so this was disappointing. read more

I really wish I had checked the reviews here before I went in. As others have mentioned, no host, so we did self-seating at the bar. It was about 75% full, but nothing compared to like a major sporting event. Server took a while to get to us, but at first it was reasonable. I wanted the bottomless apps. I order my first two apps as allowed. I also understand that no one wants to bust their butt bring apps constantly for $10 (or $13 in this case, but I can forgive that - Bay Area prices), so I ordered another food item as well. My friend ordered wings. Server brings us a watery soda. I let her know. She offers to exchange it, but I tell her don't worry about it. She says she'll have them check the syrup. Long wait for the first round of apps, but they finally show up. So far not great, but nothing absolutely horrendous either. The entrees come. My friend asks for a place setting. The food runner says he'll get it. I'm assuming he just forgot. So we're waiting and we finally flag down out server. She's carrying beers to another table. She says, "I'll be right back with you". Totally understandable. Except, instead of coming back to us, she goes to do other things. My friend ends up getting up and getting his own place setting. By now we've probably been there 1 hour - most of it spent waiting for our server or our food. I ask for a refill on my soda. She says, "can you do me a favor and use our soda station?" So you want me to get my own drink at a table service restaurant? Look I'm not above getting my own drink, but we pay a premium for table service - and of course you know, we tip too! That was the first thing I really didn't like. Another 10 minutes or so goes by, and I have to flag down our server again - obviously she didn't bother to check on us. I put in an order for my second round of apps. Probably 10 more minutes pass and now she's clearly ignoring us on purpose - my guess is it's out of guilt. When she walks by, she says, "I'm so sorry, our kitchen is really backed up". That's possible, but how long does it really take to make fried pickles? Another 20 minutes of so pass, and I try to get her attention again. I finally do, and I ask her to just cancel the apps and bring the check. I think it was obvious that I was upset, but I was still trying to be nice. She brings the check. Doesn't offer a manager. Doesn't offer to take off the bottomless apps that we barely got and certainly not "bottomless". And has an upcharge for a side that she never told me about. At this point I'm pretty peeved, but again, I'm still going out of my way to be nice. To make it all worse, someone they knew came in and sat at the table next to ours, and they had 3 servers helping them instantly. But what REALLY got me is how when we paid the bill she said, "next time you come in, and it's busy like this, 'I got you.'" Like, bish, with this service, what would make you think I'm coming back any time soon? Why would I want you as my server again? And don't try to hustle me like I think you would even remember me. read more

I was the for a World Cup game. I was seated by a young lady in the middle of the area by myself. She she would be back to take my order. In the next 20 minutes she help every table around me and looked me in the eyes and have you been help I said no, she said she would be right back. She never came back. As I am a member I will never go back cause the service sucks read more

This BWW was just ok. The first thing that I noticed walking in was how dark it was! The dim lighting made it hard to read menus. It is fairly large inside with plenty of seating. We came in on a Sunday afternoon and it was not crowded at all. There are many TV's tuned to all sorts of sporting events. Service wise, our server was very nice. She took our orders, brought the food as quickly as it came out and offered refills on our drinks. As far as food goes, it was typical for this restaurant. I had the Honey BBQ Chicken salad which was fine. My family ordered the 30 bone-in wings and said they were also just fine. I'm not saying I wouldn't eat there again if I needed to, but I wouldn't seek it out. read more

Buffalo Wild Wings - Honey BBQ Chicken Salad - American Near Me - San Jose, California

Got the traditional wings with the lemon pepper dry rub (didn't realize there's also lemon pepper sauce as a flavor option, so I ordered some of that sauce on the side so I could try it). Turns out, I like the dry rub better, but the lemon pepper sauce is great for dipping. Of course, I had to select the carrots and celery on the side for my bunnies (comes for free with the wings order). I'm a fan of the BWW onion rings (even though they forgot to give me the yummy southwestern ranch it usually comes with), and the flavor and texture of this side dish didn't disappoint and was just as expected. Also took advantage of the promo for 10 free boneless wings, to eat as leftovers during the week, though I did take a bite to try the garlic parmesan flavor (it was alright.. not as good as Wingstop IMO). It was easy to order online in advance with a selected pickup time. I arrived early, asked them to put it in, and it was ready in 10 minutes no problem. Service was helpful and professional. And the quality was consistent with what I typically get at BWW.... juicy flavorful lemon pepper chicken, and the boneless wings were saucy and made well, they even gave extra pieces. Based on my recent takeout experience, I'm giving 5 stars. read more

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I used to love Buffalo Wild Wings, especially the mango habanero and blazin sauce, but I'm not sure if the quality has gone down or my preferences have changed. Regardless, I would not return even though they have good deals through the app. We did come on a game night so I'll excuse the hour+ wait time between getting seated and receiving our food. Also appreciated our kind server. However, the wings were cold, under-sauced but still overly salty; and the chili lime coleslaw was a miss too, dry and flavors did not pair well. read more

Never ended up eating anything because we never got served. Kept asking for help and no one ever came. One person even asked if we had been helped. I said no and then she walked away. After sitting there for 20 minutes we decided to leave. Disappointing. read more

I've avoided coming here because of the reviews for a while now. However, to my surprise, service was fantastic, (special shoutout to Ruby who personally brought us our food after we went inside to wait for our order we placed). Overall, the service was excellent, 4 different people made sure we were helped, and our food was delicious! read more

Food is Excellent Customer Service could be better I had to at least wait 20 min to be helped and haven the menu After I had asked for a drink it was Given 15 min There's a Pregnant Lady working in bartender that be working so hard props to her read more

I normally don't write negative reviews, but the experience my friends and I had tonight definitely deserves one. First off, this has nothing to do with the food the food was actually great! The wings were flavorful, and the tots and wedges were perfectly cooked. Unfortunately, the service was a completely different story. When we arrived, everything started off fine. We were seated promptly and given menus. But after that, it was like we stopped existing. Our server, Will, never came back to take our order. After waiting about 50 minutes, we finally asked another server if someone could help us. She was kind enough to say she'd find our server, and about 10 minutes later, Will finally reappeared. We were finally able to place our order an entire hour after sitting down. Our food came out in a reasonable time (thanks to other staff members), but that's when things went downhill again. We realized our meals came with soft drinks, but Will never took our drink orders. When we managed to get his attention, he seemed annoyed and took them begrudgingly. We also had to ask for napkins, which felt like an inconvenience to him. Throughout our meal, we were never checked on for refills or additional drink orders. When one of my friends politely asked for another beer, Will literally rolled his eyes at us. That was the moment it really crossed the line we weren't being rude, just asking for basic service. It honestly felt like we were a burden to him for even being there. To top it all off, when it came time to pay, we had to flag down other staff members again because Will had disappeared completely. I rarely leave bad reviews, but this experience was disappointing. The food was solid, but the service was hands down some of the worst I've experienced. Hopefully management takes note, because no customer should feel like an inconvenience for simply dining out. read more

This was the worst Buffalo Wild Wings experience, it took them over an hr to serve us. It took them 45 min to serve my 6 wings and they forgot to bring my drink, I finished eating and my drink never got there. Mind you it's 2pm on a Wednesday. The restaurant was empty, my chicken wings were overly fried. I am so upset, worst experience. read more

I usually write a long winded review. Not this time. The service was atrocious. There was no one to greet us when we walked in, so we sat ourselves. It was basically empty at 5pm There was maybe one waiter working. I'd say it took 10 minutes before he was able to take our order. The food came out pretty quickly. I had a burger, which wasn't bad. Never saw the waiter again until it was time to get the check. I don't think we'll be headed to this location again. read more

Terrible service. We waited 20 minutes before an employee even showed up at the ordering counter. Secondly, the order took an additional extra 15 minutes after the estimated time. When I asked the cashier why the delay and her response was we are backed up. Not a valid excuse for me. Also, when I asked why I didn't get my reward points, they looked clueless and said it will take 24 hours. Not impressed with this location! read more

I would really like to say it was good service. However she started with would we like to start with an appetizer we did order one. We got our drinks and then our meal. And we have been done for about 15 minutes and they still haven't brought our appetizer she hasn't come back to refill drinks or anything else. We had to find her in the restaurant for the bill which we still don't have and they barely turned on the outside light as we sat here as it got darker and darker. The light above us doesn't work so we are in the dark. Another waiter Rumero had to come by and see what was going on. She never came back. Had to re ask for the check so we could leave. read more

Buffalo Wild Wings - American Near Me - San Jose, California

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This place is nasty!!! Managers have no idea how to manage this nasty place. Their food is nasty. They serve you cold food and they don't give a shit!!!!! Gross place and service!!! ZERO STARS IF I COULD!!!!!!! read more

When we got there, no one was at the booth to seat us. Someone at the back counter yelled for us to self seat. Okay cool. There was only two smaller tables clear so we sat at one. All the other tables had food, cups and trays at the table. There weren't many people inside so it was shocking to see. I came in here excited to experience this place but unfortunately our Waitress, Adriana had a death in the family or something cause she was ready to be gone. She came back with our drinks, took our order, served it and left. We didn't see her the rest of the time. I found more water at the fountain station. We sat here for 30 solid minutes without seeing her or another waitress. If we walked out to leave they probably wouldn't have noticed for another 30. One girl finally came over to ask if we needed anything and she was nice enough to give us a box. I walked to the register and asked the guy before he galloped away if he could close us out. He asked for who helped us, I told him Adriana but hadn't seen her in 30 and he said, 'oh that's cool'. read more

I came and visit this restaurant today with my husband and I had a good time. Our current server was busy so we ask for another one and we got it. She was nice and kind. The ambiance was comfortable, I usually visit only during lunchtime couple times and is very quiet, which is nice for me. Today I think they were watching some game but it was actually nice. My favorite was the Cajun wings and Mango Habanero margarita. read more

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Came here last Friday night w a small group of friends. Place wasn't busy, but our order took very long. Not only did we receive our drinks late, they served it to us maybe 30 min before close. Food was trash btw. & they told us the alcohol had to be finished at a certain time (even tho it came out later than the food) I've worked w food before, so i always give people grace; however, our service was trash as well. She didn't give us our fountain drinks until we were almost finished w our food & had unpleasant energy. My girlfriend and I ordered drinks at the bar, unaware that we were expected to order from our table ONLY. While policies are understandable, the situation was handled poorly. A staff member, (seemingly a manager), scolded the bartender in front of customers w much attitude, which felt unprofessional and disrespectful. Internal issues should be addressed privately, NOT in front of customers. Shout out to MONIQUE for being so KIND & for being an excellent bartender!! She handled the situation calmly and professionally. I honestly would have gone off on that manger.. half a star for the restaurant and staff. 10 STARS FOR MONIQUE!! read more

I have never left a review but this place is awful. I downloaded Yelp because this place was so bad. I waited for 2:30 hours to get ONION RINGS. I saw people getting sat at completely dirty tables. I had to ask for the recipe multiple times. This place should never have a customer ever again. read more

So many TV's and a great atmosphere to watch sports! Came here for the Adesanya v.Peirera fight and it was packed! My friends and I barely found a table. They have great prices for tall beers and Happy Hour starts at 9 where you can get half off on a selection of appetizers. We got the $5 mango cart tall glasses and then when Happy Hour came around we got chips and guac, and the fried pickles which were pretty damn addicting! The guac lacked so much flavor and the pico de gallo on top didn't help much. It was bland and too thick where the chips were breaking each time. Also, one of the waitresses was standing around near our table and socializing/on her phone. Other than that our waitress was good and always checked up on us. Not to mention, the bathroom was really dirty with pee all over the floor. read more

Buffalo Wild Wings - Chips and guac - American Near Me - San Jose, California

This place is terrible. Waited 10+ mins at the front for no reason. The service is slow and the place is dirty. The host never gave us a menu or even water for starter. Never even been greeted with a smile or even "Good evening, Welcome to Buffalo Wild Wings" "How are you doing" I don't know why is it the area? The low income neighborhood? I'm not sure? But this place needs to get re evaluated by the general manager and fix their employees. I don't think I would suggest this place for a Friday night meal. read more