ordering for delivery off the app is hit or miss. about 50% of the time I get everything I ordered and paid for, the other half something is missing. Ive had appetizers missing, sides missing, even extra sauces I've paid for. the food has always been good so I keep coming back, but the hassle of getting reimbursed for missing items sometimes makes me order somewhere else so I don't have to bother with it. Never know what you get with this place and the high rate of inconsistency doesn't allow for higher than a 3. read more

Love buffalo but kinda of a joke. When you walk in and they say you have a 20-30 min wait then you look around and half the tables are empty? Apparently they have no staff? And it's always like that. read more

Online order. Had to wait an additional 15 minutes past the original pickup time. They had my order for over an hour. Place was not busy. I asked if you utensils were in the bag, associatevsaid yes. Got to my hotel room no utensils or napkins. Food was good. Poor attention to details. read more

Overall I have always had a great experience at BWW in Pocatello compared to IF. Staff is friendly and very professional. Food is always great, rarely is it a miss and even if so they always take accountability for it. Overall BWW in Pocatello is a 9/10 in my books will continue to be my location of choice and will continue to order from them. We appreciate you! :) read more

Wowza was this service amazing!! The server was kind and efficient, quickly bringing out our meals and checking to make sure we were all ok very often. We even spilled a drink, and our server kindly cleaned up. She was a sweetheart! My only complaint was the many televisions all playing quite loudly all at once. But I do understand it's a sports bar! Very very nice. read more

The App and the rewards points are a scam. I'd accumulated 16,000+ points. So you know I've been a long-time, frequent customer. I went to use some points for the first time. Two employees and a manager couldn't get the App to work, and they did not offer to honor the points and then fix the App issues (which they could have later deducted the points applied at my point of purchase). Terrible scam and customer service. I won't darken their doors again. read more

How do they serve this to paying customers? Did take out from BWW last night and this is what we got when asking for bacon cheeseburgers. Good thing I didn't ask for extra crispy bacon. read more

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Bartender was great. Super friendly and accommodating. Food as always is just ok. We only go during bogo otherwise it feels like a complete rip off "food vs price" This visit we were asked to pay via text message.. I thought this was a joke when she first mentioned. What in the actual f***. I have a bartender right in front of me yet I have to get my phone out to scan some bullshit just to have to type my card in. Truly confused.. read more

The managers seem lazy and are usually sitting down or no where to be found. It seems like the servers and bartenders are always rushing around with no help. One bartender in particular seems annoyed and not friendly until you're ready to pay the bill. This place needs a makeover with new managers that want to work and will train their staff properly. read more

This location loses orders, nobody in that store knows what's really going on. I had to go back to order a meal, that I had requested delivery for. Then was told they cant deliver my food. Their system has problems but most of all, the manager and employees do not communicate. I had to cancel my order and I recommend going to Wing Stop or Wingers from now on. read more

Pocatello is a small town in Idaho. We have quite the variety of eateries to choose from. 4 out of my 5 past experiences with B Dubs have been just awful. While the staff is always attentive and understanding, they just seem to be plagued by something every time we choose to go there or order out. Today we decided we're done trying. The management always seems genuinely concerned when the issues are brought up, but good management would correct these issues and over the past 2 years, it just hasn't happened for us. I just don't understand how you screw up chicken wings when that's all you're really supposed to be known for. It reminds me of the days when Domino's pizza tasted worse than the cardboard boxes they delivered them in. They addressed their issues and revamped themselves. I hope this location can do the same soon. 4.8/10 read more

I keep coming back as an idiot... First thing the music is blasting. Acoustics are horrible, adding to that the staff around the conceire desk are loud without having a clue how their voices are magnifying throughout the restaurant. The food is mediocre at best. I think their chips are cooked in rancid oil - I'll know tomorrow. Maybe if I were younger I might (?) appreciate the "vibe"?? read more

We have been to this place multiple times. The first hand full if times it was good. Good service good food. My husband, mom, step dad and my self along with my 1 year old daughter went there in the beginning of March and from the time we ordered our food it took over an hour to actually get our wings. My mom and step dad got sandwiches and got it within 5 to 10 minutes of ordering... mind you we were all at the same table. Fast forward to tonight my husband, daughter and myself went there again to see how it was going to be.. we ordered out food and I timed it and it was exactly 50 minutes from the time we ordered till when we got our food. This is absolutely ridiculous and I know it isn't the waitresses fault at all. It's the chefs and we have heard it from the waitresses that it is the chefs. You need to either hire better chefs or get your sh** together when it comes to getting orders out in a timely manner. Never in my life even at an expensive steakhouse have I had to wait 50+ minutes for food. Especially wings. Very disappointed. read more

This place is filthy . Staff subpar. Our server was alright . The restrooms super dirty grim around sinks toilets bad and smell of sewage . The place was empty on a Monday night that should have been an indicator it was bad . The good ? the spiked football cocktail was great good for the bar tender also the water and Pepsi others ordered was good . The food was the usual as it's all pre made frozen fried food . I have been to many Buffalo Wild Wings and this one is the worst :( Would not recommend this one . read more

I eat at Buffalo Wild Wings alot in my travels. This location in Pocatello is the worst. They screw up my order 90% of the time. I go back because I love the food but, they just can't get it. Unfortunately I am local so eating here is no go. Extremely frustrating !! read more

How you told your consumer on the phone the order is ready but actually it's not ? Good job !

The server was a sweetheart... which is the only reason I didn't rate lower. They weren't super busy, but I could tell they were short staffed. If this was the first time I wouldn't have bothered with a review, but this was the "ultimate nacho" when I got home I was a little disappointed. read more

Buffalo Wild Wings - "ultimate nacho" :( - Sports Bars Near Me - Pocatello, Idaho

Eat anywhere else! The place was dead and very dark. We waited forever to be sat. Two groups were sat after us and were served first. Once our waitress showed up she acted like we had just inconvenienced her entire day by making her take our order. This place checks your drivers license not just once but twice! Nothing like asking a 40 year old for their ID just to have a manager (who watched me show my ID from a distance) come check it again 5 minutes later. I have never been to a place that checks ID twice. It took 15 minutes just to get to that point at which we got up and left. read more

Wow; this place was a train wreck. We ordered for pick up. Got our food. Made it to the freeway. Then we start noticing stuff is missing. Fork, bottled pepsi, one of the kids meal, no dipping sauce for my wings. So we take the next exit, as we are driving we call back twice to let them know all that is missing. Mind you; we live and 1.5 away and I'm wanting to get home. So I am pretty annoyed. My wife hands me my box of fries, and I lost my temper, luckily I had several blocks to cool down, they were old stale dry fries. I'd don't know how long you have to wait to get fries to be this bad but i guarantee it takes a while cause when a fry sucks up the moisture from your saliva that spuds been aged. Anyway I go back to the restaurant and I get my food, make sure I have everything, except for my bottled Pepsi (which they charge more for) that they don't have. Then I ask to speak the the manger, I explain that I am pissed off and I am going to try and keep my cool. I open the box of fries, I pick up a small handful and snap them in half and throw them back in the box "this is dogshit" I say; the mangers response " I know; I can see they are old" ... she offers to make me fresh, now I've just chewed this ladies ass; I ain't eating anything from that kitchen, and she offers me a "coupon " or something. I declined; and said I won't be coming back here. So she offers me a partial refund. Asking if that will suffice ; I reply "better than a kick in the ass" ... now I guess you have to realize that I just spent $70 on food that I would of taken back to McDonald's and complained about. Anyway... On the road; I'm eating my wings. Wrong damn seasoning. Oh well; she's refunding me and it's not like their medium sauce is bad. Just chalk it up to another mistake made. I shit you not not three minutes later my wife goes. " look at this" ... feathers on her wing, and I mean like two actual feathers (not full), and like four quills. So then she can't eat anymore cause it just was weird, and then I am scrutinizing every piece I eat after that. .... And no sign of my partial refund yet. read more

I ordered 6 boneless wings and blazon carilina reaper sauce. It took over 30min for them to come out. The employees are really nice but I just hope they hire more cooks soon read more

It takes a long time for the long time but it is well worth the wait. I think that the waiter are so kind and always get your order right.

Ordered food around 10:30 at night. Had to repeat myself on the burger items for three single burgers. They did not get even one burger right. I called around 10:59 pm and believe someone hung up the phone and did not answer it. Not impressed by a food place that can not get one burger correct. Also when I arrived an employee of the place clocked out and did it notify any of his employees that I was standing waiting to get my food for at least five minutes. Also I was informed that if I sign up for their reward program that I could get points for rewards. Well that is cool what is not cool is that the employee did not allow me the chance to do so. read more

If anyone ever gifts me with their card for Christmas I will re-gift it right away. 8 years later place is still as mediocre as it gets. Not a place to eat definitely. Maybe if one drinks like a horse it would be an Ok place. More like a sports bar of a weird kind. Their faulty website does not offer a conveniently structured pick up times. Like get it now or never well.. we live out of town. Calling the eatery itself does not help much and is not easy. Ok, agreed mutually on the pick up time. I park at the pick up slot and call them after they hang up on me thrice decide to get in and to pick up food myself. Just to be told my order was there on the shelve yet someone grabbed it somehow and it will take them 30-40 minutes to redo it. Ok. I show up order is redone I am asked to pay again. Luckily manager resolved this issue fairly quick, but general sense of urgency is lacking. For sure. Why designate pick up spots if you won't answer your phone? Pick up spots are for people who try to save time, you know in case you did not notice. If one is working non-standard hours and decides to shop in Pocatello only WinCo is always there. And places like this is the reason it is impossible to plan your time a bit ahead or do a quick efficient shopping trip before beginning of your shift. read more

I would like to start out by saying our waitress, Rochelle, was exceptional tonight and that we frequent Buffalo Wild Wings in Pocatello. We had a group of four people seated in the bar area, it took us 2 1/2 hours to get our food. When we finally received our food, everything was cold, to the point that we had to question whether or not our chicken was cooked and if it was had it ever been held at a safe food handling temperature and whether or not our mozzarella sticks had ever been dropped into the fryer. In addition to the clear temperature issues all four of our plates had, my plate did not have the correct sauces and we were given fries instead of wedges as our side. Our server immediately sent our food back and said the manager would be taking care of our table. The incorrect fry order was then taken to the back corner by the bar area where we watched 3 employees shove French fries into their faces and then turn around and walk behind the bar to poor drinks or serve food without washing their hands. This would be a gross health violation even before we entered into a pandemic. 30 minutes later our food comes out very hot but my wings were incorrectly sauced yet again. Again our waitress made my meal correct as quickly as possible. Up to this point we had not seen the manager at all. I had every intention of letting the manager know about the unsafe food handling procedures that were occurring behind the bar area so we requested he come to our table. It took the manager, Joe, 15 minutes to come to our table. Once I informed him that the staff was shoving food in their faces and then serving drinks and food he shrugged it off with a "yeah that is gross" but seemed have no intention of handling this in anyway. Once I explained the errors that had occurred in the 3 hours we had been seated at Buffalo Wild Wings he shrugged and said he was told of a "fumble" with my plate of food (which was incorrect twice) but had "no idea we had issues." He then proceeded to shrug off the bad experience that we had and I had to directly ask him to make our meal right which he originally argued with all four of us over. Finally, after trying to joke with me and touching my shoulder in an attempt to shrug off my legitimate concerns, he walked over and comped our food but couldn't even be bothered to walk back to our table with our new receipts and apologize. This is the worst customer experience I have ever encountered from a manager and combined with the clear disregard for the cleanliness of the employees at this restaurant I will think twice about ever returning to this or any Buffalo Wild Wings. read more

There are a lot of great things about B-Dubs, and just a few things I don't like. The food is pretty good, they have a decent selection for a big chain sports bar. I like their beer selection for the most part, I just wish they would have a couple microbrews to choose from. The wings aren't the best I've ever eaten, but they're pretty good. And the chicken wraps are great. It's great to come here at lunch time during the week. It's nearly deserted, and there's tons to watch on all the tvs. The only bad thing is that it gets super crowded on a big fight night or Sunday afternoon during football season. Takes forever to get a seat, and the food takes a while, but I suppose that's the nature of the business at times like that. Overall I really enjoy Buffalo Wild Wings. Friendly staff and good customer service. And the scenery is usually pretty great, if you know what I mean. read more

Buffalo Wild Wings - Wings and fries lunch special. - Sports Bars Near Me - Pocatello, Idaho

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This place is fine, what one might expect from such a place of this caliber. However, DO NOT order the pulled pork sandwich, the picture is amazing but the sandwich was horrible. Note to self: when you go to a chicken resteraunt, order chicken! read more

I've come here a couple of times and I've been disappointed each time. The first time that I went the service was ridiculous the second time I went the wings were really really staled it almost felt like they were sitting back there the entire day with barbecue sauce drying up on them. By the time they went to the back to make me another fresh batch of wings I was already uninterested in eating read more

We come to B-Dubs fairly often, haven't ever had a bad experience to keep us away. It's generic, frozen, over-priced bar food, but when I'm in the mood, it's a sure bet I'm going to know what I'm paying for. I like both boneless and traditional, with the medium and asian zing sauces, and a side of bacon cheddar potato wedges. Good place to catch the game on TV, also fair selection of beer. This location can be slow at times, but usually given the relaxed vibe of a game and wings, it's nothing too irritating. I recommend the soft pretzels for an app. read more

Not a good day at BWW. Granted, we had a big group. But we ordered in two shifts and it was fine and understandable that the food came out in two waves. Except that the second wave was grossly incorrect, two of us didn't get food and we had to remind the manager. Because we didn't know where the waitress was. Not that it was completely her fault. It was the whole system. And the place was almost empty during this lunch shift. They did a pretty good job of comping meals, but after waiting near an hour, it was too little too late. Come on guys, how hard is it to make those orders of wings and slap some sauce on them. read more

Simply the WORST wings I've ever had in my entire life. I am astonished that this place stays in business. The atmosphere was decent, but that was honestly the most disgusting food I've had eating out in a long time. read more

Always a great experience when I come to a BWW. From Az to Idaho I can always count on quality food and a great atmosphere. Even if they mess up they always make it right. Love the staff here in Pocatello. read more

If I could give negative stars I would. While this review is strictly on the service, it will give you an insight. I walked to the bar, passing 6 waitresses just chatting. Sat at the bar while a clueless bartender took beer inventory then looked up how to make a Bloody Mary......serious, you need to look that up? After 5+ minutes without so much as even being AKNOWLEDGED (I was the only person at the bar) I got up and left. I may have been Hangry, but the service was a total joke for staff to client ratio. Seriously, go across the parking lot to Mackenzie's. Attentive service, better beer prices and LOCAL! read more

Had the chicken flatbread pizza thingy. It was full of MEH. Dry, a little overcooked (especially the plasticised cheese) and the bread was more like a stale cracker than a thin, but soft bread. Isn't that what flat bread is supposed to be like? I don't know this fancy stuff well. I'll probably be dragged here again for something, but who knows what I'll get. All the food I've had had a pretty big downside to it. I had a sip of my date's IPA on tap and it was pretty flat tasting too. This place isn't really my thing. I've been here enough to know exactly what I'm in for both pro and con. Sensory overload from the TVs and noise with mediocre food. The service has always been decent though and there's usually a few fine looking ladies -- but i'm taken anyways. I prefer other local places instead. Edit & Update: BWW corporate is also against concealed carry, so yet another reason to take your dollars elsewhere. (this info was added AFTER this review was submitted and obviously is a notice only. It is not factored into my review score) I've carried in there many times before without incident. Funny that! read more

I have ordered carry out on several occasions. Previously, I was disappointed by the freshness of the bun on a hamburger order. The bread was either stale or freezer burned. Then, I actually ordered carry out again. My mistake... I ordered two medium rare burgers for my wife and I. Instead of medium rare, my wife and I ate burnt burgers... We felt assaulted. If we weren't so hungry, I would have driven back and threw the burgers at the "cook", if you can call him a cook... I think we will stick with MacKenzies or some other more local establishment. The management and cook at BW3s do not give a damn about quality... read more

Buffalo Wild Wings - Sports Bars Near Me - Pocatello, Idaho

Walked in and was sat right away, but after being sat, 20 mins went by and no a single server checked on us or brought us drinks. Poor service. There were able tables that showed up after us and they were waited on. Will not be returning. read more

Food is good. Service is slow. I will now avoid this for lunch as it just takes too long. Too bad, could be changed for the better with little effort. read more

We ordered to go. The people were very friendly on the phone and when we picked up our order. Buffalo is always pretty much the same and if you have eaten at one you have eaten at them all! LOL. If you want to watch a game in Pocatello I would surely come here. read more

Buffalo Wild Wings - Sports Bars Near Me - Pocatello, Idaho

I ordered delivery on the BWW app. It said a certain time and once I checked out it was 2 1/2 hours later. Called and they said they released it so it would be sooner. It was not. After my 2 1/2 hour wait the onion rings were soggy and as usual no sauce. They forget the SW sauce with onion rings about 80% of the time. I should have ordered pickup not through the app. Enjoy when I stop in, have a beer, and order in person. Lesson learned. read more

Ehh...not impressed. Super noisy and loud. Wanted to give it a fair shot, since I'd never been to one. Service was slow. Place was so loud, we could hardly carry on a conversation. Won't return. Just not my kind of place I guess. Mediocre food, high prices and super loud. Not a winning combo . in my book. read more

Where do I start. I was delivered a salad with no utensils and when I asked for them the waitress actually said, "does anyone else want utensils?" I ordered medium wings and so did one of the guys with me. They obviously made them HOT! Couldn't eat them because they were so spicy. My wife ordered fries which they put no salt on. Asked for a salt shaker which never was delivered. Repeatedly had to ask for drink refills. Not going back. read more