Only reason I'll be back is the service. Came in Monday night after a long day and Brandon was the absolute best. Made my day really, best server in this place read more

I'm an Uber Eats driver. The wait times for orders is absolutely ridiculous and certainly unnecessary. They had 'd waiting an hour for an order and had a whole group of us waiting forever in general. People would come in way after me and get theirs first- my order wasn't even big! Not to mention the employees avoided us like the plague. Terrible service, do not recommend ever coming here if you want food in an acceptable time. read more

A lot of things can improve. In the past with BWW this location specifically I've had issues with my boneless wings looking cooked on the outside but raw on the inside but now from 2025 to early 2026 I haven't had the issue of my food being undercooked so that's a plus. However, it's the service they provide. In particularly this recent interaction I just had with the to go host, she seemed bothered that she had to go get my order from the back and I understand being tired but I just saw how happy she was with the customer that was in front of me. So that was off putting. Also, my fries were stale and my boneless wings weren't fresh. So, to sum it all up there are times where service can be okay but if you decide to go, go at your own risk! read more

Quick review. This must be a new establishment because the area looks newish and the actual building, in and out, is clean, spacious, and not worn and sticky like most BWWs. Our waitress was very nice but she seemed a little overwhelmed. Even though there were not many people in the restaurant, she never came back to fill our glasses or check on us. We had to ask for napkins and silverware. The food is BWW food. However, they totally skimped out on loading the ultimate nachos with toppings. They were more like super subpar nachos instead. Also, maybe this is new, but I've never had to ask for veggies with wings. The veggies are usually a given with all wing orders. Lastly, they ration their dipping sauces, so beware. Overall, I'm not impressed. I was hoping by the initial appearance I'd be able to say something other than what I'm about to say, but unfortunately here it goes. "It's a franchise serving franchise food with a franchise reputation." read more

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This Buffalo Wild Wings was the worst thing I've ever put in my mouth (pause) how are yall known for wings and they suck I will never ever eat at this place ever wings dry and breading is terrible do not eat here read more

We waited ten minutes for someone to show up to the front to greet us and put us on the waitlist to find out the wait time is one hour. Yet they had several empty tables and only two people waiting inside the restaurant. Your food is not that food to wait for and obviously you don't value customer service. read more

Actually terrible service. I could've gone to feast buffet on Atlanta and gotten a better service than here. I'm so saddened by the situation. Our food was slammed on tables and everyone next to us had the same service. Highly would not recommend past a certain time. read more

Great Wings and Beer! Always greeted by the staff. I love the Jammin Jalapeño Wings with Blue Cheese dressing! read more

Buffalo Wild Wings - Good Draft Selection! - Chicken Wings Near Me - Montgomery, Alabama

We had a larger party and were split up which was absolutely fine with us. Two of our tables got drinks after 15 minutes but were told the one getting their drinks would not be their server. We were at the third table and never got waited on. Our whole party sat there for an additional 25 minutes and no one ever acknowledged us again. read more

Bartender couldn't be bothered to help us get a seat. There's no use in sitting in the tables surrounding that don't have servers for the area so left and went to the nearby Walk ons. Had a great time there with fantastic food. read more

I have been to this BWW multiple times. I will say this, the food is typically somewhat decent. However, I cannot promise the food will ever be worth the absolute pain you have dealing with the service of this establishment. When you arrive, be prepared to wait 15 minutes at the front for someone to even greet you. After that, you will be in the restaurant for a minimum of two hours after you wait 30 minutes for a beer, and the 45 minutes it takes trying to figure out how to pay the check. The app is always "down" and staff isn't even trained on how to use it. This is the second BOGO night I've been told "if the app is down there's nothing we can do." You would have to pay me to visit this BWW again. read more

Absolutely horrible service! The gentleman who came up to seat us after a few minutes was nice (I think he may be a manager as he was the one to come back after we had issue with the service). As we walked to the booth, we saw the servers all talking in the little alcove between the tables. There were 3 or 4 of them, and no one sitting at the tables (just people in the booths) -- so not real busy. We sat down, and waited 15 minutes for someone to ask if we wanted a drink. I finally went to the alcove and asked if someone was coming over. One finally did, and the person with me asked if they had Dr Pepper. She said nothing, and just asked if we wanted to order food. I asked her to respond to him first on his drink request; she got angry and said she already had his order. We asked for a manager; and the front gentleman came over. His idea was for us to move to another table, instead of dealing with the situation where we were. We ended up leaving; just felt the server's response was going to end up with us getting food that would be suspect. I wish I'd read the Yelp reviews here before going, looks like the service has really deteriorated. It's unfortunate, we always liked going there for wings, watching the games or playing trivia. I doubt we will ever visit this BWW again. read more

Walked in at 11:28PM. The host asked if we needed a menu. I said no thank you just a drink menu. We were sat down at a table, once the waitress came over she told us we couldn't order mixed drinks, only shots and beer! ITS 11:30pm and they couldn't make 2 mix drinks for us. I DO NOT RECOMMEND THIS BUFFALO WILD WINGS read more

Bar was in bad shape! Food was ok but it's chicken wings! This place has taken a turn for the worst! Servers are rude and service is slow! However the bathrooms were in pretty good shape! read more

As you can see in the picture, the coconut shrimp was BURNT. It tasted absolutely horrible. The $6 cocktails are a waste of money. You don't taste any alcohol at all. read more

Buffalo Wild Wings - Coconut shrimp - Chicken Wings Near Me - Montgomery, Alabama

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Ate here a year ago don't get me wrong the atmosphere and the presentation was PHENOMENAL Good ambiance service was good but then came the food i was the unlucky guy to contract food poisoning I had the bone in wings idk how it is now but it has killed my interest of ever going back here if the food is the same i recommend you eat somewhere else if you wanna live read more

The thing that stands out to me about this BWW location, is how bright and inviting it is. I've been to many other locations, and unfortunately they are dark and smokey, as if a tribute to sports bars from decades ago. The staff here is very friendly, and I've never had to wait more than 5 minutes for a table in six visits. I normally stick with boneless wings and fries, but today I tried a new sandwich hey had on the menu...the BBQ chicken sandwich. It was fantastic! I also got a salad and dessert, which were also good. Based on the atmosphere, staff and my entree, a 5-star rating is certainly merited. read more

Buffalo Wild Wings - Bar area has more TVs than you can keep up with! - Chicken Wings Near Me - Montgomery, Alabama

Service is horrible no one is happy. Most of the staff is rude except Ernest he is the only person there that cares about service. Food is ok. read more

The food here was pretty good. I had the honey Barbeque chicken salad. Our server was kind and provided wonderfull service. The place was very clean and the staff cleaned the table really well. Our wait time was a bit long for only have a handfull of tables. However that was understandable due to the circumstances of Covid. My only complaint would be that our waiter took our apetizers before we could finish them to serve us our food. Didn't really ask. One was barely touched. However no one was too bothered. read more

I've stopped into this BWW a few times on my drive between Atlanta and Florida up until yesterday when I met their bartender by the name of Jaime! The food is your typical BWW, but I guess I should have read the reviews here first as my review is consistent with the many others. Yes, you WILL wait a long time to be seated. There is never anyone to great you upon walking in, so I just go straight to the bar area and seat myself. I had finished my lunch and had been waiting quite some time (easy 20 minutes) for Jaime to bring the bill. When I finally grabbed Jaime's attention to say I was ready to pay, she told me that I could scan the code on the table and pay with my phone. I said that's not going to be an option for me and I'd like to give you my credit card and get this over with. Jaime continued to ignore me, continued making drinks and waiting on other people as she walked past my table numerous times. I was literally turned sideways in my chair with my credit card ready, but Jaime continued to ignore me for another 10 minutes before she brought my bill. I've never considered walking out on a bill, but when you have to almost beg for it, I actually considered walking out. To top it off Jamie didn't even give me a receipt with the number I need to enter for my Blazin Rewards Points. SO, Buffalo Wild Wing in Montgomery, AL will no longer be visited by me as this was the last straw. I will go somewhere else where there is decent service! read more

my food was very dry and my portion was very very small. The service is terrible. i'm in the black males are being very thuggish. I can damn near his back backside in his frivolous underwear this is practically bank robbery you pay $14 for a six piece of wings that's not even cooked all the way and it's dry as a kitty cat. read more

Low key place for a nice lunch and catch up on sports. Food came out fast and hot! Bartender was wonderful. She called me by name and took great care of me. read more

Do not go if you want to watch a football game. Took 10 mins to be acknowledged at the host stand with hardly anyone there. Another 10 mins to get our drinks. We asked to watch a preseason football game the second we sat down and 30 minutes went by and it still was not on after asking multiple times. They attempted to figure out the channels and then gave up after a few mins. Management never came to talk to us. Not the waitresses fault. She was very sweet but EXTREMELY poor management. Not Likely they can survive football season. We ended up canceling our food order and left. read more

"In War: Resolution. In Defeat: Defiance. In Victory: Magnanimity. In Peace: Good Will." - Winston Churchill, World War II If Winston grew up in today's world he would have added, "In Buffalo Wild Wings, poor service." We arrived here thirsty and ready for a drink...little did we know our hopes and dreams of a drink would lead through an alley of trial and tribulation like none we had ever experienced. Where to begin. It's 6:30 on a Saturday night, I'm young and full of energy. "Where do you wanna go for your birthday" I was asked. I replied with ease "Buffalo Wild Wings, where else?" Little did I know I had set myself up for a night of disappointment and dissatisfaction. It started with us ordering our drinks and requesting the TVs in our proximity be turned to the UFC fights. Interestingly enough, that didn't happen. They turned on the TVs out of view and not really visible. Interesting. we thought, but whatever we will make do. Next, it's time to order drinks. We ordered a round of Patron as well as beers for individuals that wanted them. 7 shots, 5 beers. On a slow night like this, maximum 10 minutes is the expected time. About 20 minutes in without receiving our drinks, or any follow up at all I might add, we realized we had vastly overestimated the service expected, and prepared for the ensuing hours of hardship. 40 minutes in, forty FUCKING minutes in, an employee dared approach us. He apologized, and 15 minutes later came back out with our drinks, as well as took our order for food. For those not tracking, it's been over an hour and we've received one order of drinks and our order for food has just been taken. At this point, expectations were low. What else could go wrong? They shoved us in a corner and forgot we existed for an entire hour, surely we're on their radar, right? Wrong. It's time to leave...the receipts were made with gross incompetency, as nearly every single one was wrong. They tried charging me for 10 shots of patron....we only had 7!!!!! Waste my time? Not good, but sometimes there's chaos. Take my money? Absolutely not. 1 star, and I won't be returning...if you know what's good for you, you won't either. Disgusting. read more

I love Buffalo Wild Wings but wish it didn't take so long for everything. I get that you are busy and I understand your trying to get me to order another beer, but this was take out so I cant take it with me anyway. If you have time to burn this is a fun place with a great beer selection and good TV's. read more

Came here on a Friday night. They were pretty busy but we were seated promptly. The service was pretty solid however it did take a while to get the drinks we ordered. I had the Platinum Margarita which I had previously read was ranked second best among large chain restaurant margaritas. It was really tasty for sure. I decided to order the crispy tenders with half spun in Jammin' Jalapeño sauce and the other half in Teriyaki. I loved both the sauces. The jalapeño sauce definitely packed a nice kick. Buffalo Wild Wings is always a solid choice in my opinion. read more

Buffalo Wild Wings - Spun Crispy Tenders with Buffalo Chips - Chicken Wings Near Me - Montgomery, Alabama

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To-go orders are literally never ready!! Happens every time I (rarely) order from them but the most recent time: I ordered 15 wings and it was going to be 30 mins! Already ridiculous but when I got there I was told 10 more mins. When I finally got them, there was no dip or celery in the bag, which was listed on the order (and no that's not a first either). Customer service is on par with much of Montgomery, which isn't good. read more

The food was a amazing here, and this was the best place to watch the game. And the service here was a amazing. I will definitely be coming back soon read more

Don't pay with a card I equaled mine up with tip for$50 they charge my credit card$150!!!!!!!!! Crappy drinks crappy service with chick missing her teeth food sucked !!!!!!! read more

Prime time NFL games staffing was horrendous. Came in multiple empty tables. Multiple EMPTY AREAS. They told me it would take 15 minutes to get a seat for two. I laughed thinking it was a joke. It literally took 30 minutes. Btw table of 14 just got sat who walked in 5 minutes ago. We walked out. Left. read more

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The food and service here has never disappointed me. I love the wings and Mountain Dew and I order it every week I come. I'm glad I can meet up with friends and enjoy a nice friendly meal together. I totally recommend the waitress Kiyanna. She is very nice and is my favorite waitress here. She remembers our order every time and it makes us so happy. read more

Buffalo Wild Wings - Chicken Wings Near Me - Montgomery, Alabama

It's a UFC fight night so it was so packed when we first got in, actually it's still packed. It's anew BWW and for the area I think they should have gone a bit bigger. It's located in a really nice area across the street from East Chase Shoppes and there is a Whole Foods being built in the same parking area. We waited for a while before we found a couple seats at he bar that I literally snagged up quickly. I was told it was possibly a 4+ hour wait. Come early on UFC fight nights and camp out. Our bartender was really friendly and there were 3 bartenders which made the process behind the bar run smoothly. I'd come back for a sports event read more

Buffalo Wild Wings - View from the bar. Lots of TVs as shown - Chicken Wings Near Me - Montgomery, Alabama

I worked here, and i do not recommend this place. They don't care about their workers. The mangers like to bully their employees and the others don't do anything to stop them. I was having heart issues during a shift on the verge of passing out and begged for an ambulance for 2 hours. They refused to get it for me and asked if I was sure. My husband had to come and call for me and when he confronted one of the managers she said i didjt ask for one and said she had the hostess watching me on a VERY busy night. I was sat in front of the whole restaurant trying not to pass. She told my husband "we did our due diligence " I was in the hospital for 2 days because my heart was on the verge of having a heart attack. This place is terrible! read more

Absolutely horrible experience here. It took 20 mins to be seated, that being no one even came to the front to say "just a moment" or "we'll be right with you." When we finally got seated it took awhile before anyone came to take our drink order. When the sever finally took our drink order it took 35 minutes to get 3 waters and 2 sweet teas. When the food came out, who knows when (we stopped counting), it was cold. Wings were huge and cool to the touch, hamburger meat tasted like it wasn't prepared well or had been left out for several days. Service was "eh", can't really complete a full assessment because I saw her maybe three times over a 2 and a half hour period. We spoke to others who were dining near us, they told us they were experiencing some of the same service. I've never experienced anything like this at Buffalo Wild Wings anywhere in the nation. Stay away from this place. read more

A friend and I ordered a family bundle last weekend (20 boneless & 20 traditional) with fries. The wings were absolutely delicious but the fries were nasty and cold like they were sitting in the box for much longer than they should have been. The grease congealed on the box that how old the fries were and they forgot out carrots and celery. Glad the wings saved the day! read more

A bunch of scammers. DO NOT ORDER DELIVERY. I don't know what they have going on there, but I had two $30 orders disappear in the same day. Both times I called, the woman working online orders was so rude and acted bothered that my order continued to go missing and said there was nothing that could be done. After the second time, I received a text to call the store to get a refund. As soon as the woman heard my voice, hung up and refused to answer. Still have not received any refund or any type of help. Not sure I'll ever get my money back but I will not be going back here. read more

I came here with my family when they first opened their new Taylor road location. The old Vaughn Road location was THE spot when I was in college. Maybe because I'm older now it just doesn't it the spot like it used to. When they reopen this new location the service quality was all over the place. Sometimes it was horrible, other times it was fine. The prices are great if you're in school and maybe the food taste good because I was a hungry university student? I'm a fully realized adult now, it's just not worth it. read more

The ONLY reason I am not giving this location one star is because OCCASIONALLY you will receive the rare combination of decent food and decent service, or at the VERY least consistently decent food even if you get awfully slow service the other 90% of the time. But lately, I have just been noticing too much inconsistency with my experiences here. The wait staff is taking longer than ever to take your orders, and forget getting any refills; if youre lucky, youll get one glass before your meal comes, and another after you have cleaned your plate. The food preparation is consistently bad too: most of the time the food will be cold or at the very least lukewarm because it sat forever before the server finally decided to bring it to you, and if it comes to you like this, youre stuck with it because they will take too long getting back to you for you to report the error and even longer to get a replacement... if they decide to make it that is. Ive also been noticing a trend of purposefully incorrect orders, and whenever I report that this isnt what I ordered, I am given excuses as to why the mistake cannot be corrected even though I have eaten dozens of times with no issue in the past. At this point, my patience has been worn out; this location will never again receive my business. I will try my luck with the Prattville location going forward, even though I know I will have to waste time and gas getting up there; they have YET to provide me a bad experience... so far. But should they start making the same mistakes that have plagued the Montgomery for too long, I will have no choice but to boycott this chain entirely. I do hope that it doesnt come to that, but I will do what I must. read more

I'm done. Worst service in the Gump. I've tried to give this place a chance; spent a ton of money; used them to cater lunches for my plant. If you sit in the bar the service is consistent and good; sit in the restaurant and you're 50/50 on whether your server cares if you exist. I'm done. Good luck. read more

Terrible service. Management is pathetic and food taste like it was cooked in 3 week old oil ..