Service was slow despite being less than half full on a Saturday night. Food was good but they forgot to put in some of our order so some of our party had to wait to eat while the others had their food. Like any Buffalo Wild Wings they had loud sound level with plenty of TVs to watch various sporting events on. Bathroom was out of toilet paper and one of the servers were in their screaming on speaker phone with someone for several minutes while I was helping my daughter- not exactly the place to have those conversations and she was quite startled. read more

We don't typically choose chain restaurants, but every once in a while my fiancé wants some wings and a place to watch football or baseball, so we've given Buffalo Wild Wings a try twice within the last few weeks. Unfortunately, both experiences were disappointing. Our most recent experience was a carryout order on a Tuesday night. We were given a pickup time of 7:15 p.m., but my fiancé was still sitting at the restaurant waiting for our food at 8:15 p.m.--a full hour after the promised pickup time. I understand restaurants can get busy and delays happen, but an hour-long delay for a carryout order with no apology, explanation, or attempt to make things right is pretty unacceptable. We also dined in earlier in August for my fiancé's birthday. There were five adults in our party, and we arrived around 6:30 p.m. The restaurant did not appear particularly busy, with only about five or six other occupied tables, yet we still waited an unusually long time for our food. Again, there was no acknowledgment or apology for the extended wait. I'm usually pretty understanding when a restaurant is slammed or clearly short-staffed, but having essentially the same experience twice within a few weeks makes it difficult to chalk it up to an off night. The food itself certainly wasn't good enough to justify either wait. After these two experiences, we won't be returning. There are too many locally owned restaurants in Fort Wayne where we can support a local business, receive better-quality food, and typically get much better service. read more

Took us an hour and a half to even attempt to get our food and we didn't ever get it. Our first waitress came and then never came back so we grabbed another one and she also never came back. read more

I wanted almost 2 hours for my meal and had to get it to go. There was barely anyone in there. They said their kitchen was under staffed. Genuinely how bad could that be. read more

This is first time coming here felt so unwelcome and the host is so unprofessional she was so unprofessional and very rude she had pink hair with French braids for being a host, her job shouldn't be to produce that kind of attitude she had. I didn't know being a host is turning away customers. That's what she was giving us. She is very rude, would never come back to this location again when this was my first time, and I will be sharing my experience with my friends and family. Terrible experience read more

Absolutely horrible service. Placed online order over an hour before the scheduled pickup time. Stood in line for 20 minutes to find out it still wasn't ready. Will not be returning read more

The server did not seem like she wanted to be there, the service was not great. The food was bad i got beer cheese cheese steak, it was bad it was 2 melted kraft singles and horrible quality meat. The ambiance was fine, the bathrooms are worse than a gas station, they were bad. I prolly would not come back to this location. I'v been to many other better BWs, this is the worst one I'v been to. read more

Buffalo Wild Wings - The fries were good tho. - Chicken Wings Near Me - Fort Wayne, Indiana

Waiting for our order and staff started scraping chairs across the floor setting up for a large table. As a person that wears hearing aids, that sound was equivalent to scraping a sharp device on a blackboard only multiplied by 10. Then food was so overcooked it could hardly be chewed. Hopefully my ears were not damaged. Get rid of those stupid noisy chairs or do not allow staff to scrape them across the floor. Needless to say I will never be back. read more

I usually don't do chain restaurant reviews, but I've seen this B-Dubs getting torched lately, so I decided to weigh in... We occasionally eat here if we're in the mood for wings and beers. We've always had good experiences without any issues. The restaurant is clean (even the restrooms), the service is always solid (if you sit in the bar area and get Ian as your server, that guy is awesome), and the food is good - Can't ask for much more than that. The only drawback (and it's pretty much industry wide because of Joe Biden tanking the US economy... Oh but wait, he's created a record number of jobs) is prices are getting completely out of control... Order of cheese sticks, 16 wings, two orders of carrots and celery with ranch, and four pints of beer = $80 w/ tip... That's utterly ridiculous, but welcome to Joe Biden's America - I hope people are paying attention to this nonsense when they vote in November... End rant. read more

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Takes forever. Very frustrating. It was 6 wings. ........................................................................................................... read more

Food was horrible. Cold, took too long, and caso was not warm. Drunk guy was arguing with the manager. Fries was cold. didn't get no change back. waiter said she ain't have no change read more

Wow! I walked into Buffalo Wild Wings at 10:58am. The hostess/cashier Maddy whipped out her phone out of her back pocket looked at me and said we are NOT open yet. I can help you in 2 minutes. She was very rude! The 2 minutes went bye she walked up to the register and said very meanly, I can take your order. I will Never step foot in this Buffalo Wild Wings again!!! If you're NOT open keep the doors locked... read more

The carryout experience at the Maysville location has been consistently terrible for the past year. There is never anyone working the front desk, orders are constantly incorrect, and the waiting area mixes directly into the pickup area, so you have to ask each person if they're waiting in line. It's become so bad that I will be traveling further to different locations from now on. I just can't stand the frustration of dealing with this store any longer. read more

Rude!! No good service !! Asked for a manager no one would leave me speak to a manger they said he was too busy to come to the phone !! I have never heard of a manager not being able to come to the phone unless for some reason they were trying to run the place with out the manager!! Since this placed switched to new ppl it totally sucks !! Waited 1and half hr only for them to say my food wasn't showing up in there system and the manger was too busy to talk to me or look in the system to try n find the problem I had to cancel my order !! These ppl are soooooo rude !!!!!!!!!!!!!! read more

I did a pickup order and it was a great experience. The food was ready on time and Sydney was very sweet. She reviewed the order with me without me asking, and I realized I'd forgotten to order potato wedges. She was able to procure some fresh wedges for me and was super sweet about it. Great customer service all around, will definitely return. read more

Forgot my drink, forgot my salad dressing, forgot my utensils. Food was barely ok...........

We placed a large order for carryout, and when we got home and unpacked everything they had left out almost half of our food. When I called the restaurant to let them know what had happened, the manager Zach was not at all apologetic and only offered me a $20 credit for the next time I ordered from there, but the missing food was closer to $50. When I said I wanted it credited back to my credit card he was very rude about it and said it would take 7 to 14 days to process. I asked for an email confirmation of the amount of the credit which I never received. The food that we did get was only okay, for the amount of money that we spent it should have been a whole lot better. This location should just either close or start over with a whole new staff apparently. I will never order from them again. read more

Management is what you could improve. They had one good manager that was always friendly and helpful. I just heard that they let her go! I won't be back. read more

We visited this location tonight to celebrate our son's birthday. We were disappointed. 1. It took us 40 minutes to get our food. 2. The three of us did not order anything complicated. I ordered ultimate nachos, which I have ordered before. My nachos had no toppings. No tomato, very little cheese or chicken, which I paid extra for. The cook at this location is not doing a good job. 3. Our server kept apologizing and when I asked her what happened, she said that she only works one day a week and she's noticed the kitchen is getting worse. She even offered to take my skimpy nachos back in the kitchen and put the toppings on herself. God Bless her. She was very kind. But that's not her job. She's a server. The cook should have made them correctly in the first place. 4. The atmosphere at this restaurant features the loudest, most obnoxious music in the history of music. It's played so loudly thatcwe could not carry on a conversation at our table. Just awful! We spent $68 for an order of skimpy nachos, a cheeseburger and onion rings, and a 30 piece wing platter in an extremely loud, awful atmosphere. We won't return to this location. The kitchen needs to get their act together. read more

Buffalo Wild Wings - My half naked "ultimate" nachos with chicken. - Chicken Wings Near Me - Fort Wayne, Indiana

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Food was good and came out fast as well as our drinks. Our server, Ian, was great! .

Best of the four I've been to over the years, handles large groups and random orders super well. Latest was twenty kids wanting the solid buy one get deal Thursday deal, staff was excellent giving us a short wait for a big lot, ordered, food arrived quite quickly and tasted great. Our waitress, wish I remembered names, had her ace game on and didn't show annoyance at our random drink needs. My buddy and I went for thirty wings, three flavors, mango habanero, Caribbean jerk, and garlic. It was a great selection for us and we enjoyed all of it. This place is an awkward location stuck along the backside of the strip mall, but well worth the extra minute to drive back to. read more

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Giving this place 1 star is generous. It's close to my house and friends often suggest going there because it's convenient,wings are good and lots of TVs for sports. But every time it's over priced and slow. Not just slow, but painfully frustrating with every order, refill, request and payout. We waited 15 min to get a server, 20 min to get a beer, 30+ to get a refill, 30 to get food and a whopping 40 min to get our bill. 7:00-11:00 we 3 drinks and wings each. You've got to be kidding me! I wish I could say this was just an off night, but I can't. Every time I go to this b-dubs it's the same thing. I've lived in this neighborhood for 12 years, it never gets any better. Other b-dubs in town are great. Not this one! read more

We've always loved your boneless wings. We ordered 10 on Thursday and received 10 free. We ordered a basket of fries all for carry out. We live within 10 minutes away. When we got home and started eating the boneless wings we dry and hard. Fries were less than crispy. Our food tasted as if it was cooked last week, and served this week. I'm not sure will go back. Wings and Ribs boneless that we had last week were delicious. We will drive a little farther to get the good wings from now on. read more

I can't comment on the food because we never got it. Seated fairly quickly and it was busy- before 1pm on a Sunday. Sat in the bar and ordered very simple order- buffalo wings and onion rings. After 45 minutes no food but a promise it was coming, 10 minutes later I said if we didn't have food by 2 we were walking- we did. As we left, waitress asked if they could box it for us! I asked was it ready, we will sit down, no it is not. Talked to possibly management on the way out- she said they were working on it. It is wings at a wings place! How hard is it to serve??No way of knowing if the waitress put in order late, but when another guest heard us, sh told him"don't worry, I'll push yours" thank you so much. read more

This is the WORST service I have ever had. This place has gone from ok to bad to HORRIBLE. We had a large party 3 weeks ago but made a reservation ahead of time. They "lost our reservation" and took 45 min to seat us. It then took 1.5 HOURS to get the food (I would understand this service if they were busy, there were only 3 other full tables in the place.) Then again today, I placed an order to go. We are going on waiting an hour for that Togo order. I will not be going to this restaurant again. HORRIBLE service. read more

Wouldn't go here.... Some times it's the food some times the the person serving. More times than not you will have 2/5 time

The food here is always good but the service really is lacking. The computer system went down tonight and the staff were not equipped to handle it. I was wondering why their manager was not up trying to help them and when I was able to see the manager in action, I can tell why the place is falling apart. Horrible customer service and it certainty shows that they don't get the support they need. The girls working the carry out line were so sweet and they were really trying. Very bad ton Also, you have a large line and the manager and general manager do not help. Come on! read more

Unless Matty is there ya not knowing what kinda order ul get, last 2 times I was at the location the cashier or what ever they call them seemingly did not care about the job and the orders since my last order was stone ass cold and before that I told her all flats and come to find 6 legs in my wings. Matty is a damn good person and makes sure ya orders are correct which the other 2 never even bothered to ask or care about. I will only go if she is working anymore, il call to make sure she is there before il waste my time going there! read more

Really bad carry out experience. Waited 45min longer than estimate on a Sat evening. Staff was kind but a dozen people were crowded in the lobby waiting. Something in their online ordering is broken to keep promising orders. read more

I would say this place has no idea what their job is. I understand an off night. However, when the whole place is in chaos, and management cannot even get it under control by putting online orders as priority to those who are waiting for tables. Tables are clearly open and have been for more than 45 minutes. This is frustrating to those who want to actually dine at the restaurant. At least seat them explain the situation and get them some drinks. But obviously they do not want to serve them and have no clue as to what keeps a business going. For management to make excuses as its a game night and it snowed it outlandish to me! So because a customer comes in to actually dine with them they can't because management doesn't know how to staff properly when they know it is a game night like every Saturday is! WOW you are a sports bar what did you expect. Then after being sat and getting food they cannot even get it right when they gave themselves ample time to catch up to wait on tables appropriately. Not saying every bdubs is like this but definitely will not come to this one again. read more

Terrible as always, and only have carry out to deal with! Ordered online, drove to pick up, young lady handed me my bag of many boxes, drove home. Found out only half my order in large boxes. Had to drive back and wait a long while for the rest of my order they forgot. This location used to be a family favorite of ours, but we stopped going a year and a half ago because of the bad food and service. My mistake to give them another chance. Will NEVER return! Wouldn't go back for free!! read more

Been to so many of these places and it was good the first year it came here ever since its been straight trash countrywide. Just walked in there and every worker walked right past us and didnt get us seated or say a word for 20 minutes. We just walked out from the front of the line of ten people and think i wont be going to give you another shot next year. read more

An hour wait with lots of visible empty tables! Not what I expect from my favorite wing place!

Disgusting. Came here super bowl .. place was empty with only a carry out on line. Food order messed up twice and cold. Waited and ordered wings at halftime as someone went to restroom. Wings came out before she got back. They were cold and gross complained. Manager told us it was because of carry out. They are putting out thousands of wings. Was unapologetic and only wanted to give us 'fresh' wings. I asked why they weren't fresh before told us to have a good night and walked away. Will never cone back to this location. I guess we eat crap food cause they have carryout read more

Buffalo Wild Wings - Chicken Wings Near Me - Fort Wayne, Indiana

Food is always good. A server named Julia is very friendly and always attentive to our table. She got confused on what I was ordering and gave us extra wings, and we were not charged for them. I may have confused her with how I ordered, but she was very understanding. She needs a raise! read more

Ohhhh kaaayyyy. I have HAD IT with BDubs!!!!! We always go for the BOGO boneless wings on Thursdays. EVERY SINGLE TIME they get our order wrong!!!! How hard is it to understand that we want BOGO 10 wings with extra sauce on the side, ranch, and carrots and celery with each order of wings?!?!?!I have tried MULTIPLE ways to explain to the servers what we want (do they not take BOGO orders all night every Thursday?!?!) and regardless of my efforts they STILL GET IT WRONG!!! Too many wings (which of course they charge you for), not enough wings (which of course they don't give you a credit for), blue cheese instead of ranch, one order of celery and carrots instead of 2, no celery and carrots, no extra sauce on the side. How many different ways can you screw up an order people?!?!?! We even tried switching between the Maysville Road and Dupont Road locations to see if it would change, but NOPE, we have the same problems at both stores!! We are DONE with Bdubs!!!!! read more

One of the worst, dirtiest, unorganized and poorly managed restaurants I've ever worked for in all my 7 years of experience as a server. I take a lot of pride in my customer service. There's not a day where I don't get complimented by my tables on the good service I give. Specially at this restaurant, several tables took the time to tell me every time they come to this location they get a terrible experience in service and how much they appreciate the good service I gave them. I'm very disappointed and feel so disrespected by this Restaurant. Ever since I started working at this location I have been there every single day that im scheduled to work. I would even pick up shifts for other employees when they are unable to work. I was the only Hispanic in the entire restaurant working for them which was odd to me because every single restaurant has Hispanic people at least working in the kitchen. That being said I always felt like I was being treated differently and being discriminated. I will always every single week ask to be given more days to work because I need led to work as much as I could and even have me write my availability on a note book or a sticky note for them to "not forget about it" just to come in my next week and only be put on the schedule 2-3 days when I ask to work 6 days of the week and get as many doubles as possible because I'm a single mother and need to make money to provide for my family. Meanwhile all the other servers are getting doubles and great schedules. There's a couple other colored employees who also got fired recently for calling off ONE day for not finding a babysitter. When ever since I started working there A LOT of employees called off last minute MULTIPLE times and would call to be late MULTIPLE times and still have their jobs. I have never called off or missed work. Until last Monday when 2 hours before my shift I called management and let Alysha know that one of my tires had just popped off and i was gonna try to find a ride there. I tried but unfortunately I couldn't so I called back and talked to Alysha again and explain I wasn't able ro find a ride but as soon as I got my tire fixed I would show up to my next scheduled shift. And I remember her saying "well, i hope everything works out for you". Now I know what that meant. I showed up to work today and after clocking in one of the other managers came to me and said I wasn't supposed to be there and showed me that my name was scratched off the complete schedule and next to it was Alyshas signature. I asked what that meant and she told me she I didn't know and that I would have to talk to Alysha to ask her but that she had left work for a family emergency. So I knew she was trying to fire me for something that was completely out of my control even tho I called to let her know what was going on. They made me clock out and as soon as I left I called corporate to inform them about the incident and complain. This morning I received a call from one of the managers to tell me they received a call from corporate and they decided to terminate me. I think this is completely unfair because I loved my job and I work very hard. I called corporate again today after getting terminated. This is UNFAIR. And wouldn't recommend NOBODY to work for this location that doesn't appreciate and recognize their employees hard work. Hopefully corporate will take a closer look at this location because there's more going on that what happened to me. Managers are so unprofessional and smoke marihuana right outside the kitchens back door while they're still on shift. And I hope the owner also keep a closer eye on his store because surely there's much more going on there than he probably knows. read more

Ordered carryout from this location. Got home and we were missing our wings. Called and told them we were on our way to pick them up. Manager was very rude to my spouse not willing to compensate for the 15 minute drive there to get them. The fried pickles were not done very soggy and the fries were stale. Would not recommend this place to anyone. read more

Not a great dining experience. Went on a Friday evening at 7pm. Was seated right away in the bar....that's cool. Waitress was nice and friendly. Disappointed they got rid of the shrimp from the menu but ultimately not the reason I am writing this review. I ordered a medium order of boneless wings (half buffalo mild and half Nashville). In addition to this I also ordered a side of coleslaw. 40 minutes later....food finally comes. My wings......cold. Not "they were hot but have cooled down a bit" no no......cold. The Nashville was gross, partially because they were cold but that was my own risk trying a new flavor. Oh and do we remember the coleslaw I said I ordered? Yes the $4.09 coleslaw.....well that was basically a tiny 1 measuring cup worth of shredded veggies with a small dab of some type of vinegar dressing that I had to mix together to form some type of moist shredded salad in a cup. My wife tried both and was shocked at how cold the gross chicken was and how terrible the coleslaw imposter was. Now I never fuss, mostly because I don't want a nice warm batch of spit in return. I just told myself I will heat them up when I get home and leave that place without them knowing they got one over on me.......my wife however felt differently. When the waitress returned with the check my wife decided to tell her how cold it was and show I barely touched my meal. She apologized as one would expect and said she was going to talk to the manager. She returned with a scratch piece of paper and said that the manager was not going to credit anything tonight but would take my name for a future visit credit. Look I don't care about the money, I don't care about a credit (which I am sure was filed in the cabinet labeled "trash"). Why would I elect to return to a place that handled things so poorly? IF the manager was concerned by a customer that felt they were slighted by their experience.....why not spend 60 seconds of your time to come out and say that. All in all......give your credit to the homeless guy or girl standing outside of Walmart there. He and I will appreciate it. read more

That's it. Food takes forever to come out, even when the place is not busy. Food is overpriced when compared to the competition and it isn't as good. No sign of a local brew on tap - that's what beer lovers like. And no sign of management checking in with guests, monitoring TVs, etc. This used to be a fun hangout - it's at the bottom of our list now. Too bad - we used to be regulars, but you won't see us much anymore. Your loss. read more