My family and I went to this location and it was amazing. make sure to ask for TYLER he is so helpful but he works morning so make sure to ask him before 1 or smt read more

After the Seahawks defeated the Panthers, we chose to stay close to our hotel. We haven't been to a BWW in a while. Upon entering there were other patrons waiting and were told the hostess hasn't been around for a while and everyone was waiting to check in or get on a wait list that looked like it wasn't being used. Which we learned from the hostess saying she's just seating whoever is next and there's no longer a list. Interesting. Is this a new practice? What compounded the issue is multiple entry points and no order to who arrived when to determine who's next. After a while we were seated in an area that provided a view of every screen so we could finish watching some games. After a short wait our server took our orders for apps and drinks. A short while later she took our orders. Our food arrived after a little wait. Not much to say. It's typical fair for this chain restaurant. The only reason I'm giving four stars was our server. Shawanda was great! She was responsible for a lot of tables and she seemed to perform her duties flawlessly, efficiently, and always smiled. She looked like she was working with purpose and gave the impression she enjoyed it. She deserves employee recognition. read more

This location does have it hard. Being in uptown their clientele really can range, which doesn't help them out. I've been when they've been so backed up that it's taken 1-2 hours to get your food even if you're ordering to-go. This typically happens during a game day (even just watching on the screens) or an event happening where a lot of attendees swarm in. They're out of ingredients for drinks and food at times. The staff really do try their best but dealing with people complaining all day and being backed up doesn't help make their jobs any easier. The location itself is huge and pretty lively outside of all the issues. read more

Food was delicious! Server was spot on and very kind! Didn't take long for the food and drinks to come out even with only ONE COOK on a super busy night. We did have to wait to be seated but once we did get seated we ordered our drinks and when the food came it was very delicious and flavorful! Definitely would go again! Food was too good i didn't even take a picture! read more

Buffalo Wild Wings - Shot of jameson with sour mix - Chicken Wings Near Me - Charlotte, North Carolina

Wings were served with great amount of sauce, thai curry and parmesan garlic were on point and no one beats Buffalo Wild Wings in parmersan garlic so far. Manager attended us since staff was short, and the service seemed seamless, and maintained a welcoming environment. I had a great experience here and although skin can be chewy at times and chipotle ranch sauce has changed in flavor, the wings were really good! The place seemed clean and full of TVs to watch sports. read more

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Wings and tots as expected. Good cold beer. Open late. The place was a mess though.

Lots of TVs nice open areas with every TV you can imagine to watch games on I though the menu was better than in the past but only had time for a quick bite 6 wings medium sauce Problem - wings were lukewarm after 20 minutes of waiting after order how could that be ? Cook it and serve it even place it under hot lamp would make it hot Poor kitchen procedures !! read more

Buffalo Wild Wings - Bar area - Chicken Wings Near Me - Charlotte, North Carolina

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1 star for each of the patty melts they made me...The only reason the 2nd one was better than the first was because at least the cheese was melted. 1st patty melt - aoli and onions, no where to be found, cheese not melted. The server brought out the aoli after I noticed it wasn't on the sanwich. When I noticed the onions were missing, he offered to bring me some on the sode and I declined, asking for a correctly made sandwich instead. 2nd patty melt - comes out the SAME WAY! Now...I ask you, if a customer sent food back because it was wrong, wouldn't you CHECK THE RE-ORDER BEFORE IT GOES OUT? Apparently that's not what they do.. So...I explained to the server the sandwich was wrong AGAIN and asked for the missing onions. I'll be playing Build-a-Patty Melt tomorrow for lunch. My friends were finished with their meals and I didn't think "third time's the charm" would apply to this situation. Service SLOW. In addition, I sent my food back once and it wasn't right the 2nd time. It came back EXACTLY the same way: no bacon aoli, no sauteed onions. After making it known...did a manager come to the table? No! Now that I think about it, I have to take away a star. Ambiance....typical b-dub Would I go back? Not for a patty melt. I guess that's what I get for ordering something besides wings. read more

Buffalo Wild Wings - Bacon patty melt - 2 patties, barely melted cheese, slightly toasted bread. No aoli, no sautéed onions. Not a patty melt! - Chicken Wings Near Me - Charlotte, North Carolina

The place is inefficient and the manager is disrespectful. They had 17 tables empty and kept a long list of customers to be seated for more than an hour. This place is ridiculous !!! If possible I would give zero stars !!! read more

I had much higher hopes but my mom and I got seated at a table and after 20 minutes of nobody coming over we asked for a server - got moved into another area where the service was pleasant however the kitchen was so backed up and we ended up being there for over 2 hours!! It wasn't even packed inside but just incredibly slow.. food was mediocre at best, nothing I would be wanting to return for! read more

ABSOLUTELY TERRIBLE SERVICE. Order was wrong. Food was not cooked well. And let me tell you something, not my first rodeo at a Buffalo Wild Wings and I'm not usually one to rate chain locations unless it's either really bad or really good. But this place was AWFUL. Whoever is management needs to be replaced ASAP cause it was just unprofessional from all parties involved, front of house and back of house included read more

Ordered to go. They were busy, and we didn't have a ton of time. I was standing at the hostess section, which gave me a view into the kitchen. One of the servers was in the kitchen, and while she was waiting, took a big hit from her vape pen, and blew it into the food. Then she was on her phone until picking up her table's food. No hand wash of course. Just wow. read more

Pretty awful all around. We arrived before 3. Got a table at 3:30. Ordered at 3:40. Got one of our drinks at 4:00. The other drink came at 4:05 and it was in a dirty cup. Waited forever for our server to exchange it, and she finally showed up with our food and drinks at about 4:15. We ate fast because we had to be at the convention center across the street ten minutes ago. She brought us the wrong order. Not the correct wings. She then brought the correct order and said she mixed it up. Both orders were lukewarm, like they had been sitting there, but not delivered. Waited even longer to get our check. They are too busy and too short staffed, and no one seems happy to be there. The only thing that seemed to be right was my son's order of chicken fingers. I feel bad that I really have nothing else positive to say, but I really cannot find any positives. read more

Took over 2 hours to get food. Trash service. Trash waiters. Don't come over here!!!!!

Horrendous service. We waited over an hour for our food after ordering. They did keep trying to bring us other people's food, but not what we ordered. They brought out a salad with no silverware. When the food finally did arrive they only brought 1/2 the order, and the wings were cold. The last part of or order came out another 45 minutes later. They did comp us the last part of our order, but when it finally showed up, it wasn't what we ordered. 100% fail. read more

Customer service was pretty bad. Not very friendly and not much communication. I ordered a chicken sandwich, no side. I was rung up with a side and I said no, I only want the sandwich. I was told it did not come that way. I pointed to the menu where it was clearly an option. After some time he figured out how to ring it up. Then the wait. The speed of getting my lonely chicken sandwich was slow--over 20 minutes. The sandwich was great, but I was late to my meeting. What I thought would be an easy fast take out order was not. Perhaps if I sat in the airy well lit dining room I would have gotten better service. read more

Buffalo Wild Wings - Line waiting - Chicken Wings Near Me - Charlotte, North Carolina

Was there today with my wife a two year old and a 4 month old. Apparently they were disconcerting about the fact that we asked for a booth that would not affect the normal flow of service. Took 29 minutes to get service. For refreshments. Food was cold after 120 minutes. But I am a person that tips. Still left 0ver 50%. read more

2 star average on over 300 reviews should have been my clue, but is correct. The only saving grace is the food was completely as expected for a Bdubs....the issue with this location is the complete lack of service. There is no reason why this location shouldn't be raking in the $$$$. In the hour I was there I saw two tables leave (a couple after ordering drinks, but couldn't wait the time for food and the other table of 4 guys waited 10 minutes and no one spoke to them so they all left). It took 25 minutes for us to get a drink and over 50 minutes for food. Although there was baseball and fight night, my TV was on a skin care infomercial....again, lack of attention and no urgency. Someone needs to snap this location out of it. Best of luck. read more

Really fast service at the bar, friendly staff. Solid bar food, the chicken was cooked well and seasoned enough. Fries, warm and crunchy. Nice quick spot to hit before a Hornets game read more

Buffalo Wild Wings - Buffalo Dry rub, Hot Garlic, Fries - Chicken Wings Near Me - Charlotte, North Carolina

As everyone else has stated.... By far the WORST service. They apparently had no hostess so we waited over 10 minutes to even be seated. We waited over an hour for our food. When mine came out it was dried out. Manager stated they only had two cooks and no hostess. They should have mentioned to people coming in that they were short staffed and wait time would be long. Absolutely awful. This is our second time and both times were horrible. We were trying to give it a second chance but it was even worse than the first time. This place needs to be ran under new management read more

I'm writing this to help save this place from the travesty that it already is. Came on a Friday night, and well I wish I hadn't. Ordered food to go said it would be ready at 11:50 wasn't ready until 12:30. Service was bad but also there was a lot of people waiting for food. Clearly they are under staffed, but also they stacked up all the dirty plates on the main tables in the dining area. They gotta do better or just close it down. The door is also broken so don't let it hit you on the way out . This Buffalo Wild Wings is on E Martin Luther king jr blvd and well he needs this travesty off his street. read more

Awful service, go to some other bar. Ambiance is fine but the food and service is terrible

Horrible service, couldn't take a simple order over call and then I received my order wrong.

Awful service, to the point that it made me think it had to do with management and staffing. Our waiter was so aloof to our needs and when we repeatedly asked for water and drink refills. The response was a kurt and most often without follow through. On a number of occasions when I attempted to get water by asking another staff member, they got extremely defensive as if they were the only gatekeeper and no one else could help us . read more

If you have a parent over the age of 80, this is the place for you. Before you get your food, they'll have passed away, you can write their eulogy, and then rehearse your speech at their funeral. Be careful though, you might miss their funeral before you get that extra side of ranch. read more

should have read the reviews first. I actually went the night prior, waiting in a line with no assistance or acknowledgment. Someone from the line asked about seating us and was told it was a 30-minute wait. The place was probably at 30% capacity. The problem, no one cared enough to let us know. Stupid me, I went back the next day (I'm from the San Fran Bay Area, so visiting). Service was bad, friendly yes, but it took a while to be acknowledged, the 10-piece wing took 45 minutes after I inquired, and the dame thing was - wait for it - cool and hard. Based on the negative reviews I read 'after the fact', and the constant negative reviews, why hasn't corporate done a damn thing to correct this obvious problem is beyond me. it hurts the 'brand', not just the location. I suspect they are vulnerable, sales will continue to decline and ultimately they'll leave the business. if you cannot serve in the service business, then you should not be in the business. Fades wear thin, and competitors study the failed business to build a better 'wing'. Horrible experience for me. Good luck to others. read more

This place is grossly understaffed. Went for the new all you can eat. But it is really all you can wait. We ordered the first 10 and they came out in a reasonable time mainly because we were there when it opened. We ordered the second round and never got them almost 2 hours after we first arrived. We finally gave up and asked waitresses to give us a discount or just charge us for 10 wings. Her response: I am the only one working and I can't do that but I can get you a box for the reorder. We asked to talk to a manager which her reply is they are busy in the kitchen. We never got the reorder after over an 1:20 of waiting. This was on a Thursday lunch! Good luck when it gets busy. Manager never came out. It was a struggle to get drink refills back also. Also managed to mess up the correct split for two of us on the credit card charge. If you want to pay 28.00 for 10 wings and water and have 2 hours to burn this is your place! read more

My buddy calls this location sorry ass wild wings. When you go, you will see why. That is the TLDR, now here's the whole scoop. My friends and I, all of us visually impaired only went to this location because it is the only one we know for sure paratransit will take us to. First thing I noticed, no one greeted us whatsoever. Usually people step their game up, even in places with reviews mentioning bad service, I guess I have to give them kudos for being equal opportunity across the board with their lazy slow selves. The only thing remotely cool about this place is that it is right inside the NASCAR Hall of Fame and the food is exactly what you came here for, when you get it. Place feels very understaffed. It's a shame people uptown can't get good Buffalo wild wings. This place is really an embarrassment to NASCAR, the city of Charlotte and Buffalo wild wings as a brand. read more

Tonight we enjoyed chit chat over bottomless appetisers and we were rather fortunate to have Lakevia as our server. She was very friendly, making sure to share a laugh and frequently asses our needs. Not only did the appetisers come out nice and hot, but they were also constantly replenished. In addition to Lakevia's stellar service, the manager, Simone made sure to stop by and check on us. I will definitely be back to be greeted by the kind and humorous team of North Lake. Inside you'll find chill music and huge TV's to watch various sporting games. read more

Terrible! Order was wrong! Tables not clean. Service was bad! The tea was uncovered directly by cleaning solution. The manager simply stated "We were busy!" I contacted BWW directly over two weeks ago & NO response! No comp! Just a loss of $80 for a family of 4! I waited for the restaurant to make it right and they never did!!! read more

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These reviews honestly are one of the most truest things ever. Went and had to wait over an hour for them to tell us they wouldn't take our orders and proceeded to sit a new group and take their orders once we left. No explanation was given and I'm too scared to confront so we ended up at another sports bar with better service. read more

I want to give the Uptown Charlotte BWW a positive review - and it reflects how I feel. I came here after the Panthers-Bengals game, hoping to catch some 4 p.m. NFL action. As you can imagine, it was busy. During my wait, I was allowed to watch football at the bar. As soon as my table was ready, my server brought me to a prime location where I could watch my Cleveland Browns (I know, suffering fan haha). The food did take about 30-45 minutes to come out, but it was perfectly cooked. This BWW seemed a bit understaffed, but the employees who were working were extremely helpful and great at their jobs. Do not look at the other negative reviews when deciding where to eat Uptown. Give BWW a try :) read more

Buffalo Wild Wings - View from low table - Chicken Wings Near Me - Charlotte, North Carolina

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Can I give a zero stars? Never have I ever....15 Mon at the bar with I will get to you...NOPE. Can't even review the food..or the drink....left read more

Buffalo Wild Wings - This would be the ZERO SERVICE that we received after waiting 15 min. Boo. This place is not worth a stop - Chicken Wings Near Me - Charlotte, North Carolina

ZERO STAR*** Seat yourself, scan to order at table that doesn't work, chase down one staff member that is waiting entire restaurant. She let us know she was waiting both bar and dining area. ONE PERSON. More than half the tables were dirty with previous customers stuff. Insane for a place right next to the nascar hall of fame. Took over an hour to get anything and we had to ask if the food was put in. Had to get to and refill our drinks ourselves and find silverware read more

Buffalo Wild Wings - Dirty tables - Chicken Wings Near Me - Charlotte, North Carolina

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Just stopped in quick for a couple drinks after the NASCAR Hall of Fame. Bartender was great and knowledgeable of the different draft beers. Ambiance was nice. Unsure of food since we didn't order any. read more

Buffalo Wild Wings - Drinks after the Hall of Fame. - Chicken Wings Near Me - Charlotte, North Carolina

The absolute worst Buffalo Wild Wings in the southeast. I am a big fan of bww but this was horrible. First time I came I thought it was an off night so I gave them the benefit of the doubt. I came back Thursday night of the NFL draft. The same week they were doing the endless wings deal. I couldn't even get a server in time to order a water! It took an entire hour to get a beer. The wings were cold and the service was the worst I have ever seen. Please do not waste your time trying to eat here. Pathetic. Waste of space in uptown Charlotte. Disgrace to the name. read more

Worst service at a b dubs I have been too. 5pm and no dining room seating only the bar seating. Where there are only 2 servers. 1 of which I seen 1 time in 30min. I have been a regular at buffalos for years at other locations and this one is the worst. Edit: the service isn't great but the food has always been fresh and well made. read more

This is quite possibly the worst experience at any restaurant I have ever been to. The only pleasant part about this experience was that our server was nice. Other than that, from the moment we walked in we weren't helped until 10 minutes after arrival, the hostess told us that it was a 30 minute wait then never wrote our name down, even though there was open booths. We proceeded to seat ourselves just to wait 30 minutes before we even had a server talk to us. It took 30 minutes for us to get our drinks, an hour for our wings and the food was so bad that I could only eat 2 of my 15 wings. All around I will never come back here and I am surprised that they have not gone out of business. This place either needs a regional manager or to be shut down immediately. read more

Buffalo Wild Wings - Absolutely awful honey BBQ - Chicken Wings Near Me - Charlotte, North Carolina

This is a very good location of this popular chain. Great service, consistent quality. Beware July 28, 2024 under construction. Strange odors. Several TVs not working. Seems other electrical issues with lighting. Looking forward to their successful project completion read more

Not enough employees to manage even a lunch crowd of business people. waited 15 minutes just for host to show up and day there is a20 minute wait read more

Buffalo Wild Wings - Open tables at lunch time while we wait in excess of 30 minutes now. - Chicken Wings Near Me - Charlotte, North Carolina