We went to have lunch at Buffalo wild wings in austintown plaza. We were there for an hour and a half total time. As for water with lemon waitress said we couldn't get lemon because the bartender didn't feel like cutting lemons right then. She took her order and disappeared. I saw another waitress go over to her tables a couple of different times to deliver food and to take any questions. A different waitress brought us our actual order which was wrong. Management needs to be completely and totally fired in this incompetent staff needs replaced it was ridiculous. read more

815. I walk in the door have to see myself. Sat there for 20 minutes. No one comes and even says hi nothing apparently they don't want service there. That's probably a reason why there's two stars on your review so I leave these places will shut down because of these lazy servers and lazy management. read more

Sat for over 45 minutes with dozens of empty tables on a Friday while being told " if we sit you we have to serve you" and got no server or orders after 50 minutes of sitting. DOZENS of empty tables. Worst service weve ever experienced. read more

The food took forever to come out. Service was super slow and everyone was loud and obnoxious. They had no clean silverware (it's 9:15), food was not fresh when we finally got it either. Don't come here read more

This place never has enough help. 15 Empty Tables in the restaurant on the night of the national championship and waited over an hour to get seated. Horrible staff. Horrible service. Asked for a manager and they said no manager on duty. Stay away. There are a thousand better choices in the Youngstown area. read more

Buffalo Wild Wings - Chicken Wings Near Me - Austintown, Ohio

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We've been here for 30minutes now and there's an entire restaurant of people not eating. Don't stop if you were planning to get something quick. read more

Honestly I would give six stars the food was amazing and the servers were so nice 100 stars

We were seated right away, which was a great start. Then sat awaiting for a server. Sadly after 15 minutes, we still had not spoken with our server or given a drink order. It wasn't as if they were that busy either. We did observe several staff members huddled up chatting to each other for a while. One server was speaking to a gentleman at the bar while her tables were too being neglected. No one person addressed our table it was then we decided to take out money elsewhere. Tried to call and speak to management but got disconnected. Ugh Do better BW3! read more

What's the deal with this place? Most of the time this location doesn't accept online/mobile orders. Food is always good,to go orders are never ready on time. Get with it or go out of business, people go elsewhere. read more

There aren't enough workers, or they just don't care about to-go orders. Whenever I place a to-go order, I always end up waiting 20-30 minutes longer than the estimated time. They don't even check--just say it's going to take a few more minutes. Other than that, the food is good and the workers are friendly, but they're definitely losing customers because of this. read more

Pissed off. Real pissed off. See my receipt for my buy one, get one order of wings free. Server said "your receipt shows it was taken off". It obviously wasn't. I had to ASK for the receipt. BUT! The wings were great. So if you go on Tuesday, and get the buy order of wings, second order free. Double check your receipt. And make sure you tell your server and verify that the wings are buy one get one free. I'm sure the manager is the thief, they could easily program the point of sale to do this automatically, I'm sure they don't because the general manager hates this special. read more

Buffalo Wild Wings - Shows total for two beers, two orders wings - Chicken Wings Near Me - Austintown, Ohio

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waited 10 minutes then left. no one working front of the house. no host, no wait staff.

I felt compelled to give an updated review since my last one from 2008 was a one star. On this visit I was with a few friends for wings and beers. Our server (Hannah) was very friendly and efficient. The beers were cold and served up as quickly as we finished them. They had a great special of buy one wing, get one free so I ordered 10 but got 20 for the 10-piece price. Like I said, great special however only it pertained to boneless. I had 10-spicy garlic and 10-teriyaki of which both were tasty and were covered in plenty of sauce. The only complaint was that our orders took exceptionally long to come out and when you see other tables that ordered after you getting their food before you, it kind of irks a couple hungry, beer drinking men. We didn't complain simply because we were enjoying our ice cold beers and great conversation. Overall, a much better experience than my 2008 review. Not a bad spot to enjoy a cold beer and catch up with old friends. read more

Buffalo Wild Wings - a glass of beer on a table - Chicken Wings Near Me - Austintown, Ohio

Called and asked for the quantities of boneless wings for bogo and I was told 6-10-15-20 so I asked for 20 and when I picked up the order there was only 20 and the host said they only go up to orders of 15 I was told I was told otherwise and was told they couldn't exchange them. Who would pay 26 dollars for 20 boneless wings on bogo Thursday when you can order 10 and get 20 for half as much. So they did get me another 10 wings to make it 30 and even 26 dollars for 30 chicken nuggets is criminal but a lot better than 26 for 20 this place is going to be the next redlobster at this rate read more

We came to enjoy the unlimited boneless wings and first thing first it was less than 70% packed in there. Multiple parties left due to the wait time and we can all clearly see the empty tables. We had to wait 45 minutes to be seated, okay cool. Once seated we placed our order, mind you it's NOT packed. The waiters are running around aimlessly, it's two waiters serving a table of 3. We seen the same five waiters walking around not doing anything. THEN we waited over an hour and didn't get our food yet. Our waiter kept asking are we okay because she can clearly see the looks on our faces. I'm pregnant and hungry. Horrible horrible service! I will never go back to this location. read more

Really craving lemon pepper wings and was very much disappointed with this place. First of all we waited fifteen minutes to be sat as there was no one up front at hostess stand at 3pm in the afternoon and another customer waiting to pick up a to go order. We had to go to the bar and ask if anyone was available up front. He had to go to the back and get someone to seat us. Our server made us feel like she was being interrupted from whatever else she had going on. Our order was not correct when it came to the table and instead of sending it back we just ate what was in front of us. When it came time to pay the bill again nobody up front to collect money until another server walked in to start her shift and said she would be right with us. SERVICE IS EVERYTHING! If you don't have it I don't care how good your food is We will not be back. How unfortunate!! Ed read more

Been regulars for about a year now and we prefer booth seating. Be sure to specify to all hostesses. Blue hair "woman" upfront has a terrible attitude. No place for an attitude when hosting. Jokes the server on the other hand is phenomenal! read more

We came in on a Sunday night wasn't to busy. our waitress on the other hand was busy with her boyfriend or whoever. We waited for awhile for our drinks just a shot and 2 beers they sat at the bar getting warm while she talked with the guy. We ordered sauces on the side of our food had to reorder them when food came. had to ask for our refills of pop. Food was good just waitress wasn't super attentive. Same went after we got our checks we waited for a long while to be cashed out. We seen other waitresses not sure if our waitress was the only one working but hopefully doesn't happen again. Probably won't return in the near future. read more

Absolutely terrible. You spend a bunch of money on wings you expect them to have a little bit of sauce on them and not like your cooked some frozen ones in the oven yourself. Save yourself some happiness and go to Quaker read more

Call to ask for a replacement salad as mine was made wrong. I'm told that the wrong sauce was put on my salad because I ordered the salad with Parmesan cheese. I get it. People make mistakes and I wasn't even that upset until I was told that the salad I ordered, the same salad I order at least once a week, directly from their website, with no added or extra ingredients to it, was made wrong because of what I selected. Parmesan cheese comes standard on a grilled chicken garden salad. It's on the menu that way both in store and on the website. When I ordered it online I clicked the same few buttons I always click using my saved orders. Don't blame your mistakes on customers. Then to top it off I stood in store for a while because every employee had magically disappeared. Get home, and the chicken on my replacement salad is so dried up and hard it's like it was cooked two hours ago and left to sit under a light. Their menus are also always disgusting and sticky. Probably should wipe those off sometimes... read more

Service was great and food was superb. This was just as the corona virus was beginning. Couldn't have enjoyed our food or service any more

We had a good meal salad wings and cauliflower wings. Was disappointed they didn't have the wine as advertised but the cocktail and beer hit the spot. Our service was good. What bothered us was the woman wait staff that stood and chatted with her - I assume boyfriend the entire time we were there. She had Bww apron on and after he left ( -about 5 min before we walked out) she started busing tables and checked on a table that she must have been serving before taking what must have been an extended break. While it didn't affect out service it just seemed very unprofessional to see her snuggling up with a customer for 30 minutes read more

Service. You expect it to be civil. You can expect service along a spectrum here that ranges from non-existent to adversarial. Seriously, I've been here a number of times (I dig trivia) and the service never rises above dreadful. Here's one example from last Friday night... I'm sitting at a table with about 10 other people, we'd all walked in within about 10 minutes of each other and not one server checked on us. So, I go to the counter where there are 4 waitresses on the public side and one waitress and a manager on the inside. I say, nicely, hey, we're all over at that table there, can we get a server? The manager says, No, ahhh, yes, it'll be a minute. He doesn't tell one of the waitresses standing there to cover it, I just walk away amazed. About 5 minutes later she shows up to take drink orders. She comes back with a few drinks, but I don't get mine. Crap. Someone else in the group prods her on this and she scurries away to get it. No return to check on our food. Finally, some of the folks at the table start going directly to the counter for wings (the specialty, if you can call it that). They got their food. A couple of us waited because we ordered through the waitress. Eventually we got our food too. In the end, this place disappoints in almost all ways. The big screen TVs are very nice, the best in the immediate area. If you insist on going here, order beer at the bar, order wings at the counter and never, ever talk to a waitress, lest you'll feel obliged to tip. ----------- UPDATE ------------ 6/2/08 Well, how could two visits be sooooooooo different? (It was Monday at 5:30PM) A glutton for punishment, and an NTN addict, I thought I'd give this place one more try. The wife had just finished up at the office, completing a rough meeting, and it was time to unwind. I LOVE NTN, period. So, we walked in. The plan was to split up and slay this place. I'd head to the bar and get the beers and game console, she'd go to the counter and order the wings and quesadillas. We'd meet at the table, and be waitress-free. Instead, we're greeted by Melissa as soon as we walk in. Cheery, friendly, she asks if we want a table or a booth. I say, suspiciously, we want to be able to see the only TV that is running trivia. To which she says, I can put trivia on any TV you want. What? Is this the same place? Did I slip into the Bizarro-BWs? Was she a visiting hostess from the Fifth Season, maybe mistakenly walking in here to work? No, here we go, to the table. The surprises didn't stop...next she asks if she can get us a drink, it's happy-hour you know? Hello, what the f--- is going on here? I order a tall, the wife orders a tall...I then ask about ordering food (hell, when you're in the Twilight Zone...), to which she whips out the pad, poised to take the next step in this strange service-heaven experience. We blast our order at her and she's gone... Now, our initial plans were so foiled that we didn't even hit the head. We both take care of bio-needs and return to our beers AND the NTN console. I'd forgotten, but Melissa hadn't. Damn. One-star just a couple of weeks earlier. I'm feeling pretty bad now. End of the story is that Melissa returns many times to check on us, including once to see if we're winning (1-1). We tell her the name of the team that beat us once, to which she reports their location, their drinking habits, and that they'd just left. She dropped off the bill and retrieved it immediately. 25% tip thank you. So, Melissa gets a rare 5-star rating. Unfortunately, she can't take away the crap-fest that I endured a couple of Friday's ago. My strongest recommendation is that you only accept waitress service if Melissa is on the name tag. read more

Service was awful. Hair in one dinner plate. Will not be returning to this location.

Management was horrible and lacked appropriateness in gathering information on behalf of family for a formal and potentially legal complaint. This was met with accusations as well a refusal to speak to the appropriate manager. Instead, I was told I would get a call back but not before inappropriate questions were asked of me. Completely unprofessional and uncooperative. Their managers attempted to hold a paycheck for illegal purposes and apparently did not like it when held accountable. read more

My mom and I went to grab a quick dinner. We are from out of town. The food was actually good and I wasn't expecting it. The restaurant itself has an odd odor. We only saw our waitress maybe twice and the place wasn't busy. There were plenty of empty tables. Prices are reasonable. read more

We decided to get up and leave after the complete and utter incompetence of the staff here. The service was absolute shit. To start off, they sat four different groups before us, leaving our wait time to exceed 25 minutes. On our walk to be seated we all noticed six clean tables that they could have sat us at long before. After we finally sat down, we didn't get a server at all. The host returns 10 minutes later to ask for our drink orders, then brings back the wrong drinks. We had two or three other servers approach us and ask if we have been served, as we replied "the host is grabbing our drinks." to just have them walk away and serve another table. They gave me the wrong beer, there was less then a dozen beers on tap. How do you mess that up? Stay clear of this dump. read more

Food was to be as expected. We ordered honey bbq wings and a basket of cheesy buffalo chips. When we asked if we could have some napkins and silverware we were told they ran out! How do you run out? It was a Friday night and hardly anybody was in there. We only saw our waitress twice. The floors were disgusting. We were very disappointed with our experience here. read more

Food is great. Great atmosphere for UFC fights. Service is what it is. Sometimes it's good, sometimes it's bad. read more

Buffalo Wild Wings - Chicken Wings Near Me - Austintown, Ohio

Normally we get good food from here, but today was terrible. We ordered and went to pick up, but they said our order got canceled. So they remade everything "fresh" but when we got it home everything was cold and gross. Also they forgot all the sauces and dressings. We tried calling but was put on extended hold and disconnected. read more

our food was cold took time to get to our table at least could be hot but Noooo it was cold and the sauce was throw on top of the wings the other side of the wings was plain white white. definitely never coming back here read more

tuesday night trivia host is a prejudice, ignorant, selfish, piece of trash she pokes fun at bww customers. we are here to have a good time, but when a person like that is here i feel a dark erie cloud over her. overall the place is great no complaints whatsoever read more

Got to restaurant at 7:30pm. Asked for a booth but was told there were none available. Restaurant was over half empty and there were at least 6 empty booths. Food took 45 minutes to show up from the time we sat down and my order was wrong. Add another 10 minutes. Manager stops by and I discuss the slow service. She says sorry and blames it on new kitchen. No offer to take the chips and salsa off the bill, the sandwich, or anything else. In the mean time, I'm now too late to meet friends for an event. Please understand, I don't go to restaurants to get something for free, but I do expect more than some lame excuse when their incompetence completely ruins my plans. As a person that dines out daily, I expect more from a chain like BW3. But their over priced wings, mediocre food and poor service never seem to disappoint. read more

Wings are over priced. The food is decent at best. The management and servers seem to have quite the turnover. I noticed that the staff tends to get drunk after they are clocked out, just not a good look. read more

If your not one of the "regulars" at the bar, you can expect sub-par service. Female bartenders always socializing/flirting for tips with the guys at the bar they know, while ignoring and giving bad service to the rest. Those guys that are regulars were new customers at one point too. I'd like to be a regular as well, but who in their right mind is going to come back after such lousy service? Food has always been OK. read more

We had a large party of almost 25 people and our server handled it very well. Few forgotten things but quickly fixed. We have been to this Bdubs before and it has always been very good read more

It's a standard restaurant, just as good as the rest in the chain. It's always cold in there though. The patio is really nice and preferred over the cold inside. I love the pretzels with their parmesan garlic sauce. read more

The service is excellent as usual. Happy hour from 3-7 makes us happy. The nachos are tasty. Don't forget to ask for the wings *extra crispy* like I forgot to do. They are a bit to soggy for me. My eye candy waiter distracted me read more

I haven't been to this location in about ten years. I'm happy to report it was a good experience. I had a large group that was meeting there, so I called ahead to warn the staff - they don't take reservations but I thought it would be nice to give them the heads up. Sure enough, when we showed, they had a table set aside for us with everything ready to go. Our waitress was great, and management came to check on us a couple times as well over the evening. Food and drinks were very good. Though the prices are a bit on the higher end, in my opinion, compared to the same or similar items from other area bars. My only complaint is how long it took for the food to come out. There was only five of us there when the first orders went in, so it wasn't because it was a large group. It took quite a while. The second wave of people, which was only three, took even longer. Ours might have taken a bit longer than usual, but theirs was a ridiculous wait time, just for wings and sandwiches. That said, the overall experience was good, and we'll have to start hanging out there again. read more

excellent...from the bartenders to the servers. the food was prompt and friendly. Very clean atmosphere. The only complaint i have is the manager that was on, was a short little guy named Russ, and he wasn't very friendly. read more

Buffalo Wild Wings - Chicken Wings Near Me - Austintown, Ohio