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Buffalo Lift Trucks

5.0 (1 review)
Closed • Closed

Services - Buffalo Lift Trucks

Truck rental

Commercial truck repair

Machine and tool rental

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1 year ago

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Broadway Rental

Broadway Rental

(8 reviews)

RYAN AND KRISTEN,…read more We have been in business since 1977 and customer service and professionalism is our number 1 priority! I am sorry for the misunderstanding on your rental! I think there was some confusion on our part, since we don't have time deliveries. Thursday when we delivered all of your order except the tent, you then showed the delivery guys where you wanted the tent, We assumed all was good, but then you came in asking for a discount Friday knowing your tent was on its way and your party wasn't until Saturday! In no way were we trying to be rude or unprofessional to you. I truly apologize again for our confusion! We had no clue you took Friday off of work since you showed us where your tent was going up! When you reserve your order we always explain that we will deliver your order between Wednesday and Friday and to just mark off the spot you want your tent or bounce house, so we can take our time to make sure everything is done right. We would never ask our customers to take a day off of work, since we do not have time deliveries, but if our customer decides they would like to be there for the set-up, we will then call before we leave with your order. Sub-rental is very common in the Rental business, to make it one-stop shopping for your convenience. Our delivery guys are specialized in delivering and setting up orders, they aren't aware of when a order is placed! Our team works very hard to make your special event perfect! Thank you!!

I read your response to my google review. You responded that your the owner. The TX1000 that I…read morerented had hydraulic fluid leaking all over the place as your worker Mason pointed out when I brought the machine back. He lifted up the cover and showed me after I told him the machine ran hot to the touch and had to keep on shutting machine off to cool off. He should of told me what was going on with it when I was charged $467.00. Again the machine was in deplorable condition. You mentioned it's all about customer satisfaction and how long you have been in business. How about compensating me for the money I spent like giving me half off? I couldn't even finish the job with this machine. Had to dig by hand.

Buffalo Lift Trucks - truck_rental - Updated November 2026

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