We rented a popcorn machine for a party. We called to confirm the day before, and assumed…read moreeverything was all set. Told the company we would be there between 2pm-2:30pm the next day. When we got there the doors were locked, and we called four times between 2 and 2:30 while waiting in the parking lot- all which went to voicemail. Never got the popcorn machine and received a voicemail hours later that the guy was at the store waiting for us, but is now conveniently out of town so we can't get it. We had a party with ~20 people, and were looking into this company for some future wedding rentals. We DO NOT recommend using this company, and will not be using them in the future. Our party guests will not be either. So dissatisfied.

RYAN AND KRISTEN,…read more We have been in business since 1977 and customer service and professionalism is our number 1 priority! I am sorry for the misunderstanding on your rental! I think there was some confusion on our part, since we don't have time deliveries. Thursday when we delivered all of your order except the tent, you then showed the delivery guys where you wanted the tent, We assumed all was good, but then you came in asking for a discount Friday knowing your tent was on its way and your party wasn't until Saturday! In no way were we trying to be rude or unprofessional to you. I truly apologize again for our confusion! We had no clue you took Friday off of work since you showed us where your tent was going up! When you reserve your order we always explain that we will deliver your order between Wednesday and Friday and to just mark off the spot you want your tent or bounce house, so we can take our time to make sure everything is done right. We would never ask our customers to take a day off of work, since we do not have time deliveries, but if our customer decides they would like to be there for the set-up, we will then call before we leave with your order. Sub-rental is very common in the Rental business, to make it one-stop shopping for your convenience. Our delivery guys are specialized in delivering and setting up orders, they aren't aware of when a order is placed! Our team works very hard to make your special event perfect! Thank you!!

I read your response to my google review. You responded that your the owner. The TX1000 that I…read morerented had hydraulic fluid leaking all over the place as your worker Mason pointed out when I brought the machine back. He lifted up the cover and showed me after I told him the machine ran hot to the touch and had to keep on shutting machine off to cool off. He should of told me what was going on with it when I was charged $467.00. Again the machine was in deplorable condition. You mentioned it's all about customer satisfaction and how long you have been in business. How about compensating me for the money I spent like giving me half off? I couldn't even finish the job with this machine. Had to dig by hand.

As a first time user of the store I was extremely pleased with all the personnel I encountered…read more From entering the building and being directed to the Rental/Repair desk, talking with the Rental/Repair guys, and the follow up telephone conversations with a very pleasant lady pertaining to tool warranty, all the employees were very personable and super accommodating. Special thanks go out to the guys behind the Rental/Repair counter and to Tori for her excellent assistance. I highly recommend ABC Rental on Bailey Ave.

From the owner: pipe cut & thread window & screen repairread more

Becareful at this location. The branch manager is a blatant racist and sends racist texts to…read moreemployees. see google reviews for screenshot. They lie about warranty to charge customers more and they manipulate numbers to get sales and it is actually Fraud and if banks find out there will be giant issues. They put used parts on customer machines and charge full price and then when that part fails they tell them it was a different issue that caused it and it won't be covered. I would steer clear.

Well where do I start.. Be careful when considering a Mt100. It seems many are lemons that bobcat…read morewon't back. Mine was giving me issues first year it liked to travel on its own. Bobcat worked on it three times making small repairs to a hydraulic system that was discontinued. After picking it up the second time it was good until I had to load it and it traveled across the parking lot-"just turn up the throttle so it doesn't do that" I was told wow!. after the third time it lasted 6weeks then the same. I called it in and was told because I was busy bobcat had my back because it's a safety issue and when I get time just bring it in. I was wrong for believing them because they didn't want to cover the replacement of the whole hydraulic system. Told me I have a week to agree on covering half then a quarter of the labor. This all happened while under warranty until the end when it was outside the time for warranty. No one should have to pay more money for an investment while covered just because a big company panics over profits. I'm seeing now that unless you are a big spender with them The Boss just doesn't Care! I have been dealing with this safety issue for some time, as of tonight I was pinned in my trailer by my MT100 while loading. It was in mid idle when I stepped off to chain the rear, it jumped into reverse pushed me into the back of the trailer. For 30 seconds it had me, I do tree work and this was the first time I was scared.

Just got a new battery . Crew was on time and professional . They have been servicing my fork…read moretrucks for at least 20 years and always do GREAT !! Ken H.

From the owner: Buffalo Lift Trucks is the authorized dealer for Clark Forklifts, Linde Forklifts, Load Lifter…read moreRough Terrain Forklifts, Blue Giant Lifts, GNB Batteries, Cascade Attachments & Rightline Attachments in the Western New York area. With our fleet of fully stocked service vans we are ready to quickly respond to your needs whether it's a breakdown repair or scheduled maintenance. Our fully staffed main office at 5100 Broadway in Depew is ready to help with sales, service, parts needs or any major or minor repairs that you may require. Emergency repair calls are responded to 24 hours a day/seven days a week - usually within 2 hours.