They do NOT answer the phone so per their statement online, I had to submit my question online and…read more4 days later I am still waiting for a phone call from them. All I want to know is approx. how much to dry clean my grandson's varsity jacket with leather sleeves. He passed away end of July 2025 and I got his jacket back. If they can't even call me back (their requirement, not mine) then I have no choice but to go elsewhere to get this done. I am on SSA so I have to budget it in ahead of time. I used to go there in previous years and all went well.

Destroyed my blazer and instead of addressing the issue, they gave me the run around for five…read moremonths and STILL never compensated me over the damages. Take your business elsewhere, don't trust these scammers.

I don't do dry cleaning very often, in fact it has been years since last time. My husband now has a…read morepair of trousers that need dry cleaning, so I guess I will be a more frequent customer. I went to this location after looking at reviews for other locations. I agree with the others. Service was quick and friendly. I dropped off on a Thursday or Friday and was able to pick up on Monday (9/2025). Trousers appear to be clean and pressed just fine. I was emailed and texted when they were ready. The location was in a strip mall and was easy to find with ample parking. There was handicap parking right out front. The cost for one pair of trousers was $13.66.

Awesome service, just wish there was one near Circle Pines, since we moved I can't find a cleanersread more

The Owner went above and beyond to assure an item would be ready under a tight deadline. She helped…read moreme out even though it was do to poor planning on my part. Grateful. I have ALWAYS had excellent service here! Pat L

I have been utilizing this laundromat for over 4 years and will not return after this morning. I…read morefelt like the new owner (female or female worker) was racially profiling me. I was doing my laundry and watching the TV and she kept turning off the TV when I stepped away for a minute or two. The first time, I did not think much of it, even though I was only a few feet away in front of the nearby laundry machines when she turned it off, then the 2nd time when I used the restroom, she turned it off again as I was walking toward the same spot. Instead of asking me if i was done she turned it off in front of me as if to send a message that she does not want me to watch the CUSTOMER TV. I won't return, in fact I may open my own commercial laundromat.

: Horrible - go anywhere else. Did not fulfill promises and returned item to me done completely…read morewrong. When I called Deb, owner, to figure out a solution she proceeded to yell at me, saying, "I'd love for you to come into the store, so I can argue with you there," and, before hanging up on me, said, "do whatever you need to do, I'm not helping you." Again, GO ANYWHERE ELSE if you value what you're dropping-off, I wish I had! Never again will they get my business.

Ventured here as I was supporting West 7th small businesses. Have you ever seen a drive up / drive…read morethrough dry cleaner? My either. Pilgrim makes it convenient for those on the move, those with kids, or those who want to skip the indoor interaction. Pilgrim makes it easy to drop and pick up items and has fair and reasonable pricing. Thank you!!

Had several items dry cleaned here including business clothes, down comforters, and dresses. They…read morehave been great and very happy with my visits there.

I visited here a few days ago when I came up to see family for a funeral…read more I found most everything easily since its so organized here. They even have an organic section! Deli food and deli workers there were really nice. I was looking for something in dairy and i asked someone for help but he was really distracted and didnt hear me. he was a wide gentleman, i think he was a higher up of somekind but he couldve just been hard of hearing. everything else i found. However at the service counter this younger native i think girl was very standoff ish like she didnt like i took away from her phone time. she walked away when i wasnt even finished speaking. I might be old but i can still pick up on rudeness. But besides that I really enjoyed the store! Very Clean and Organized. Nice little organic section and good deli! im sure the meat and frozen sections are nice too but i didnt need anything from there. it Is more expensive there but overall it was nice.

Went here today (2/13/23) Very nice store…read moreRemodeled Has great layout and signage Excellent meat department! Friendly workers!!

I needed a pair of dress pants and suit vest cleaned quickly. They put a rush on it and barely…read morecharged extra for the rush. It was great customer service. The items came back clean and earlier than they promised!

From the owner: Since 1991, Tops Cleaners has been using environmentally friendly approaches to dry clean, wet…read moreclean and launder garments, linens, bedding and more. Our employees are skilled professionals in the dry cleaning business who manage their own specialized roles and take special care of guests' individual needs.

My review is a little uneducated because in my 26 years of life I've only been to the dry cleaners…read moreonce - and it was Pilgrim in Chanhassen. Chosen for its close proximity to my office, I was not disappointed with the service. I had a white faux fur coat that had gotten black hair spray residue from a cruella devil costume on the collar - and needed it cleaned in a short turn around for a formal event. They managed to get the spots out AND meet my deadlines. There was no wait to drop off or pick up which was also nice if you're in a hurry. Service was friendly. I have no complains

They charged me 16 for hemming a pair of pants and $10 for dry cleaning another pair of pants.read more

Several times i have dropped 5-6 shirts with clear laundry (cold wash) instructions and the…read moreattendant has decided to tag a shirt dry cleaning instead. This has happened when identical shirts are in the same order to laundry. I have pointed it out twice and asked for cold wash which is less than half the dry cleaning cost. Today i pointed it out again alter paying another 15$ for one shirt that should be 5. Check your order carefully and look at specific pricing each time.... So strange as its really poor customer service and no help to remedy the problem even though fault was admitted

For months I was wondering where I would alter my wedding dress. I had recently moved back in the…read moreTwin Cities so I wasn't super familiar with tailors in the area and each recommendation was either out of my price range or required booking months in advance. I was especially nervous because I had gone out of state to purchase my gown, so I wanted to make sure it was taken care of. I had used Shanti in the past to tailor my bridesmaid dresses, so thought to go to her again. She did such a fantastic job. She is a pro and knew exactly what to do with the bustle and where to take in material. I so appreciate her attention to detail and how quickly she worked. I'd recommend her to ANY bride!!!

I have gone to this place for years for my dry cleaning. Over the past couple of years they…read morechanged theirs hours to where it's non-conducive for a professional that works 8-5 to get their clothing cleaned... I am changing cleaners, after 18 years, because 9-5 as a dry cleaner is just too limiting. Sorry Perry, but you lost my business because you simply arent open A dry cleaner NEEDS to be open from at LEAST 7 am til 6 PM daily to accommodate people's work schedule.... You know... the people that wear clothing that require a dry cleaner.

I've been going to Martinizing dry cleaners for years. Perry, the owner, has always been so caring…read more When I went to pilgrim they never seemed to care about my clothes but here they do! I highly recommend