Do NOT book with this business owner. I booked an appointment with her and accidentally booked the wrong date. I tried to fix it in her system and maybe I didn't hit save or something and the change didn't take. She was nice enough to take care of my error. Today my 5 yo son woke up sick. Of course the only appointment the drs office had was during my brow appointment. I had been waiting for years to have the time and money to get this service. I reached out to the business owner to explain my son was sick and the only drs appointment was during my brow service. I explained I don't have help to watch him. She said sorry he is sick but you will have to pay the 100.00 deposit AGAIN to reschedule. That is 200.00 she is asking for just to BOOK the appointment! I kindly asked if I provided her the drs office receipt with date and timestamps, if she would be willing to make an exception. She screenshot me her cancellation policy...i said kindly again, I understand the cancellation policy but if a new client, was recommended to her by existing clients, offers to provide proof of the legitimate claim her son is sick surely an exception could be made? She said sorry maam, which I also get what she was saying there-not lost on me, if you want to switch your appointment you have to pay another 100.00 deposit! This is highway robbery and I consider this situation not only the wrong thing to do, but also a bad business choice on her part. This blatant cash grab by her is not something a kind person would do who is trying to build a business. I left a poor but respectable review such as this on her facebook page and of course she blocked me and I am sure took it down. Either way this woman is out for money and doesn't care about her clients at ALL. Sad world we live in. Meanwhile I nurse my sick boy on the couch and she grabs others cash. read more