My experience from orientation through the 2 weeks I worked was terrible! I was hired for a…read moreDirector of restorative with no experience. I was promised to be trained by the company and certified! Upon entering this position there was no structure or training plan in place or provided! The management staff up to corporate was unprofessional, Verbal communication to staff was inappropriate rude and belittling. The administrator Kathy indulged in hearsay (gossip) often & abuses her authority with her title. I was paged to the office to ask how my experience was so far in the building, but it turned into her gossiping to me about coworkers and other employees around the building. The leadership was awful! The lady Yvonne from corporate stated to other management staff that it was not her job to train me which made me notice the lack of team work and lack in management to assure their staff was properly equipped informed and knowledgeable to their duties under their titles . The Cna staff was purposely put on schedule, would travel to work just to be sent home with no pay because the company was manipulating the schedule due to them being used for the state survey. I worked hours that staff members witness me work and the company refused to pay me for. The patients are being neglected, not given activities to help with their diagnosis's or give them mental stimulation. Sanitation efforts for the facility are not provided. Resident seldomly had clean attire to wear.. barely had enough shoes! Patients were observed on several occasions walking around with holes in clothing that were filthy so you can tell they haven't been changed in days. When I addressed this concern I was told by Yvonne from corporate not to step on staff (CNA) feet! The company needs to replace all staff including corporate with people who are actually compassionate display teamwork and want to make the place a better facility by continually educating their staff with corrective criticism along with action by its leaders (Management/corporate) If my experience as being apart of management was poor I can only imagine what this facilities residents are feeling during their experience living here!!!!

This company is TERRIBLE to both the staff and residents. People wait forever to get dr appts IF…read morethey even get them and they treat staff horribly. They cut your wages when you leave to min wage which includes vacation pay and that is so wrong! They make you work through your lunch hour which is illegal. They feed the residents crap food and are just poorly run. I wouldn't send your loved one there nor would I recommend anyone work there with how they treat you. "Everyone must be treated fairly", what a joke. I called this so called "Corporate Compliance" number and got a recording. So much for speaking live to someone as they say...another joke

Urgent care was quick and thorough! I appreciate the staff there!…read moreI was treated with kindness and respect!

Don't go there!! Doctor took me off medication I still needed to control Congestive Heart…read more Failure. Without the medicine I developed edema indicating fluid was building up around my heart! Diagnosed I had a UTI without testing urine! Medication they prescribed for UTI would interfere with another drug I was taking!

I'm in pain I can't hardly walk I did nt get no help from nurse eady she dnt know what she is dngread more

This hospital takes stroke patient and it should not be allow. My husband went there walking and…read moredoing everything for his self. Three days later after being hospitalized there now he can't walk or do nothing for himself. I feel concern when a person get worse in the hospital. I try to have him transferred and they refused to do that. Seriously South Suburban send stroke patient to another hospital who specializes in that. I heard several stories from other people and it is just not right. We are talking about people's health and livelihood.

Birthing Center care is good; a little above average…read more The meals on the other hand are HORRIBLE! Definitely need to reform the quality and preparation of food. Food taste as if vacuumed sealed, stored and then prepped and served to patients. Worst food I've ever had. HORRIBLE AND HORRIBLE. Be prepared to bring your own food if you are an inpatient

There was no actual exam of any kind. The help I did receive was from me asking what I need. Kind…read morenurses. Unfortunately, lack of care and concern, is concerning. Won't be back unless there are drastic changes.

I recently visited On Dmed (new name as of 9-2023) for xrays of my knee to confirm whether I had a…read morere-broken kneecap. I did not, was at On Dmed from entrance to discharge with a disc of the x-rays after intake and 4 x-rays done by their on-site radiologist in 2 1/2 hours on a holiday which is not too bad. This facility is in network with my insurance so the co-pay - $50 - was considerably lower than that of a hospital-affiliated urgent aid which I believe would have been $400 to commence the process of treatment. Before considering urgent aid care it would be a good idea to find out which local facility is in network and which bills at an ER rate and confirm with your insurance. It would also be wise to learn which healthcare situation On Dmed can help, and which are better handled by a hospital-based urgent aid or traditional ER. These are posted on their webpage, or just grab a magnet at check in when you arrive. I would also set up an account if you wish to utilize On Dmed ahead of time. It take a bit of time to do this, but will save you time once you arrive. Appointments can be set up on their webpage as well. I arrived ahead of time and they did have patients ahead of me, but I was admitted promptly. Bring a book just in case. All on-site personnel were great. When I was discharged I was prescribed a medication which, after reading the patient information sheet, was not workable with my healthcare issues as a totality, which, of course, On Dmed did not have access to (this is where a hospital-based Urgent Aid or ER would have the edge). I took Advil instead of the medication prescribed and that is okay. The main person who coordinated my care was a nurse practitioner and the person who issued the radiology report was a radiologist. I am presuming that there is a physician affiliated and in contact with this practice, but I did not meet them. Not a bad experience. I received a confirmation of my healthcare need, was discharged with papers and a disc of the x-rays should I need follow-up care, the timeframe was reasonable, and my insurance to date has fully covered all. Not sure if I will return there but if a healthcare need coincides with what On Dmnd can offer, perhaps I shall.

To Whom it may concern,…read more I arrived and checked in on the iPad at about 5:45pm on 7/13/26 for a 2nd follow up for a work-related injury. I never received a link, so I assumed I did not need one. The receptionist, whose name I did not get, decided to wait 2 hours before saying anything about a link. However, in those 2 hour she had time to sit on her phone with someone and complain about other patients and about a man she is seeing, whom she thinks is seeing someone else, but she's still going to see him, but she is not sleeping in the bed with him. I do not appreciate the fact that she had time to talk but she could not complete the duties of her job. I do not appreciate my time being wasted, especially since I live over 45 minutes away. I would appreciate it if management could review employee phone privileges during work hours, as excessive personal use appears to be interfering with essential job responsibilities.

Dr Hughes and her staff are wonderful. My 3 year old, who is notoriously known for hiding from…read morestrangers, left her appointment asking to stay. And she gave the Dr. a high five and told us that she loved her doctors. This was our first visit here after a move, and she has always dreaded any drs appointments in the past with her former primary. After her visit to this place, she's thrilled! She bragged to her grandmother about receiving stickers and 2 lollipops. She's even spoken fondly about the experience weeks later, so she clearly viewed it as a truly positive experience. We are so grateful. And this becomes even more amazing because she gave 4 vials of blood for an allergy test. Amazing. Also a special shout out to the resident who assisted. I forgot how to spell your name but your bedside manner and patience were exemplary sir. As well as one for the receptionist that brought out three freshly cleaned dolls, to my daughters delight. We appreciated it greatly. Bring your child! You'll find great bedside manners here.

My son and daughter have been going here for a long time, recently I changed their Dr, requested…read moretheir medical records, and their new Dr got not a thing for my son, and a shot record for my daughter nothing else!!! I find this to be completely unacceptable, and unprofessional. I also was ostracized for not taking my children in for every little thing that was wrong with them ( fever, sniffles, ect) . I normally don't write things like this , but I have had enough when it comes to the way things went while my children were going here.

Dr. White is amazing. I always have a positive office experience. I leave feeling heard, respected,…read moreand cared for. She genuinely wants the best for all of her patients. Would recommend a thousand times over.

Be careful coming here for VA C&P and if possible I would avoid this place. The do not upload your…read moreexam results in a reasonable time. I've never had to wait over a month for a C&P exam to be completed and sent over. This is the only thing holding up my claim. They also blatantly lied about timelines and timeframes in which the report would be sent. This practice is harmful to veterans seeking the most basic and reasonable help for C&P exams.

I saw her for the very first time yesterday and I was really disappointed. I thought i would like…read moreher because she's a woman and I thought I would like her vibe. Her feedback to me felt judgemental. She seems a little out of touch. She's honest, which is great, but it comes out in a slightly hostile way. I'm a Christian and she asked me my beliefs on death. When I told her, she told me I was wrong and cited a verse from the Bible that proves her point. I told her that I can also get a verse that proves my belief and I told her that not every Christian denomination has the same views on things. They can each have a different belief and each of them can get a verse from the Bible that proves their point. Every time she had a judgemental thing to say, I had to counter her and whenever I did, she seemed appalled. I will not feel stupid or bad about myself in therapy. There were other things that happened that I don't want to get into, but oddly enough I did leave her office peaceful. I learned some breathing techniques and learned about stress hormones and what anxiety does to the body. Although this wasn't the greatest experience, I did learn some things about myself, she was helpful. This was my experience with her. I'm not going to tell people not to go see her because someone may like her. She just isn't good for me