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Chicago Heights, IL

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8 years ago

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Aperion Care Chicago Heights

Aperion Care Chicago Heights

1.0(2 reviews)
1.4 mi

My experience from orientation through the 2 weeks I worked was terrible! I was hired for a…read moreDirector of restorative with no experience. I was promised to be trained by the company and certified! Upon entering this position there was no structure or training plan in place or provided! The management staff up to corporate was unprofessional, Verbal communication to staff was inappropriate rude and belittling. The administrator Kathy indulged in hearsay (gossip) often & abuses her authority with her title. I was paged to the office to ask how my experience was so far in the building, but it turned into her gossiping to me about coworkers and other employees around the building. The leadership was awful! The lady Yvonne from corporate stated to other management staff that it was not her job to train me which made me notice the lack of team work and lack in management to assure their staff was properly equipped informed and knowledgeable to their duties under their titles . The Cna staff was purposely put on schedule, would travel to work just to be sent home with no pay because the company was manipulating the schedule due to them being used for the state survey. I worked hours that staff members witness me work and the company refused to pay me for. The patients are being neglected, not given activities to help with their diagnosis's or give them mental stimulation. Sanitation efforts for the facility are not provided. Resident seldomly had clean attire to wear.. barely had enough shoes! Patients were observed on several occasions walking around with holes in clothing that were filthy so you can tell they haven't been changed in days. When I addressed this concern I was told by Yvonne from corporate not to step on staff (CNA) feet! The company needs to replace all staff including corporate with people who are actually compassionate display teamwork and want to make the place a better facility by continually educating their staff with corrective criticism along with action by its leaders (Management/corporate) If my experience as being apart of management was poor I can only imagine what this facilities residents are feeling during their experience living here!!!!

This company is TERRIBLE to both the staff and residents. People wait forever to get dr appts IF…read morethey even get them and they treat staff horribly. They cut your wages when you leave to min wage which includes vacation pay and that is so wrong! They make you work through your lunch hour which is illegal. They feed the residents crap food and are just poorly run. I wouldn't send your loved one there nor would I recommend anyone work there with how they treat you. "Everyone must be treated fairly", what a joke. I called this so called "Corporate Compliance" number and got a recording. So much for speaking live to someone as they say...another joke

Oasis Hospice

Oasis Hospice

3.2(5 reviews)
4.0 mi

Yolanda is God sent. I chose this company for my mom based on reviews of each company sent from the…read morehospital. It was my first choice, and I am lucky that I received my first choice. The director, I believe her name is Tina, she was welcoming. However, its her team that you will interact with. My mom had Monica as the nurse, and Yolanda as the CNA. I would ask them why did they choose to deal with death as their job. They both found it rewarding. There was something special about Yolanda though. She had a very warm comforting spirit. Monica was cool as well. It's just that part of Monica's job was to make sure I understood that my mom was transitioning. As the only child and a caregiver, it was hard to digest this news. However, she knew what she was talking about. Yolanda gave plenty of compliments as well. It was mostly myself and one of my aunts who were my mom's primary caregivers, and she would let us know how well we were doing as a family taking care of my mom. My mom was only on hospice for about 5 days, but Oasis helped make those five days easier. They were very informative, resourceful and caring. I am forever grateful for Yolanda. The only reason this company did not receive 5 stars is because of the social worker. She came and basically promised to help us as we were planning my mom's service during COVID-19 restrictions. It was difficult to get a venue for a repast to accommodate a large family during this time. We only had a week to plan. She made promises that she did not deliver on. It was family who found a spot and made it beautiful for my mom. She did not deliver. It went from we can make it happen to you know we won't be able to do this in a week right?! Oh' yes WE did, without you!

My mom received Hospice Care from Oasis while in a nursing facility. They were literally my 2nd set…read moreof eyes and ears. I have nothing but raving reviews from the nurse, CNA, social worker, Chaplin etc. They were there every step of the way and communicated with me almost daily. My mom has since graduated off hospice and is now residing in assisted living, doing better than ever. I am most grateful to GOD first and the care that Oasis provided secondly!

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Oasis Hospice
Oasis Hospice
Oasis Hospice - My Beautiful Loving Mother!

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My Beautiful Loving Mother!

Dream Care Rides

Dream Care Rides

4.5(2 reviews)
4.0 mi

Our family needed help getting my GG to and from a couple doctors appt. She felt like she was in…read moregood hands and care. Thank you for helping us while we were in a jam. Very communicative, confirmed appointment, and was able to talk to someone on the phone when I had a few questions about their process. 10/10 would recommend

We needed a wheelchair van to take someone from Northwest Indiana to University of Chicago. Dream…read moreCare showed up on time. The driver was courteous and professional. He was an excellent driver. He always obeyed the speed limit, and never responded to the idiots who cut him off. He was very observant when looking for a destination, we were given the right name of the building but the wrong address and he was able to help us find it. The price was very reasonable. Only reason I took off a star was because we booked a return trip and we were told that a ride would arrive within an hour of our call telling them we were ready. We called at 12:39 and I ride showed up at 2:15. Yes it was raining and I guess there might have affect the traffic, but when I looked at Google maps it showed that this ride should have taken 45 minutes so obviously traffic wasn't that bad cuz that was a normal amount of time for this ride. Don't know what caused the delay but having somebody who's in pain while sitting, sitting in a wheelchair waiting for a ride was not a lot of fun. Then I called to get a quote for another ride that was like a quarter of the distance of this one and it was only $100 less. $300 for a 30 mi round trip ride was a little ridiculous. Considering that the price for a 68 mi round trip was $400. I would definitely book them again if the price was reasonable.

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Dream Care Rides
Dream Care Rides
Dream Care Rides

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Chicago Heights - retirement_homes - Updated October 2026

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