Needs better customer service. Extremely slow service!…read moreWaited in line (behind two other customers) for over 45 minutes just to pick up a moving vehicle. Warning- you also have to drop the vehicle back at this exact location and cannot return it to other U-Haul locations.

We rented from here for the first time the other day and it will be the last. Not even 2 hours…read moreafter renting a trailer from here my car was stranded on side of interstate for hours due to a faulty trailer wire or receiver or adapter. It drained my battery completely and I had to buy a new battery. I spoke to the manager Tony r. And he was very rude and he cussed on the phone with us and also didnt take ownership or accountability for his actions when we tried explaining our situation to him. Do not ever rent at this location unless you want extra stress and to spend extra money.

This is the worst service I have ever had in my life. Guaranteed to have equipment ready, wasn't…read more We had a truck and car hauler reserved. Car hauler had emergency brake line snapped. Had to wait for repair. Truck had low tire, needed replaced. Had wheel bearing go out on trailer during the trip. Our reservation was for 8:30 am got a call at 8 wanting to change the time to 11. Was then told they could get it at 9:30. Truck and hauler still not there. Got another truck that was on the lot. Car hauler arrived at 2 pm. Person at the pickup location went to move the truck without checking and snapped the brake line. By 10:30 pm we were still waiting for the tire to be replaced. 7am went to see if ready had tech come out he checked tire pressure and it was low. He assisted with loading the car. Got on the road at 10 am. Leaving indianapolis getting to Elizabeth Town ky and the bearing went out on the car hauler. We stopped at a gas station, called roadside assistance someone came out in 30 minutes to tell us it was the bearing and we needed a new hauler. We waited from 2:00 to 6:00 to find out the replacement car hauler is snowed in. Now they are looking for another one. Finally received a call back saying it could be another 45 minutes to 1 hour to get here. I would NOT!!!!!!!!! recommend anyone ever use this company.

Moving is never fun, but Pat at Penske Truck Rental makes it go so much easier. I agree with the…read moreother folks who posted a review - he is truly first class. He is friendly, knowledgeable, helpful, and incredibly pleasant to work with. The Penske truck we rented was excellent. Pat was kind enough to upgrade us to a 16 foot truck. With the dolly and ramp, it made moving so much easier and painless. Customer service is tough to find these days, so wanted to take a moment to compliment Pat and his great approach to customers. My wife and I would highly recommend Pat Combellick (Penske Agent) at Penske Truck Rental, 861 N. Rangeline Road, Carmel, Indiana, for anyone in need of a moving truck and wanting to experience the best in customer service. Kudos to Pat and all that he does to go above and beyond for customers!

Jorge Very good service. Reliable vehicle Fair price for…read moremoving to from in Indy to Florida. Thank you JorgRivsra

We've had a variety of welding and service needs always solved by the team at Carmel Welding.read more

I have called multiple times to get a detailed receipt of payments and what is left owing on my…read moreloan. No one will return my calls. I even asked them just to email me. My loan manager will never call me back. The front desk always says I have to go through my loan manager. Very frustrated. I need this information for my taxes.

Please dont do business with these folks. They will rape you on the interest and the customer…read moreservice is the absolute worst. They definitely take advantage of new business owners.

RENT AT YOUR OWN RISK. The Ford Road U-Haul located within the Mower Shop is HORRIBLE! I wish I…read morewould've read the reviews on their site PRIOR to renting here (many of them are even worse than my terrible experience). Their associates are rude, their fleet is in need of repair or replacement (e.g., the first truck they tried to send me in had over 185k miles on it, the check engine light was on, it didn't have any oil in it, and the roof had a hole in it). The 2nd truck they gave me was filled with mud on the inside and had a severe transmission problem (which I noticed as soon as I drove the truck off the lot). I went back and was told "take it or leave it". Then was charged an EXTRA $68.00 fuel charge when I returned the truck with exactly the amount of gas that was in it upon rental. Avoid the headache and rent from someone else.

DO NOT RENT A TRUCK IN HERE. IT IS ALL SCAM. THEY WILL STEAL YOUR MONEY. They charge you extra fees…read morefor everything and a truck that costs $39.99 ends up at $179.76. We rented a big truck and we said that WE DID NOT WANT ANY INSURANCE for the truck. And still THEY CHARGED US INSURANCE plus extra miles plus extra stupid fees and in our receipt there is not anything itemized. Seriously, DO NOT RENT HERE. You'll be wasting time and a huge amount of money.

We have a very heavy 73" bathroom vanity with the carrara mable top and double sinks already…read moreinstalled that had to be moved from our garage to the bathroom. It had to go through a wooden privacy gate, a patio door and stood on end to get into a hallway and bathroom door. At our age it wasn't even an option for us to attempt so I went directly to Yelp. I pulled up movers under Yelp, of course, and called three or four movers in the area. Bellhop charged by the hour, didn't seem dettered by the weight or standing on end and was available when we needed. Bellhop texted and emailed a confirmation and reminder while the lead mover introduced himself by text and confirmed the arrival time and exactly what they were moving a few days before. The day of the move they arrived separately and promptly, both were dressed appropriately (pants weren't down past their booty), polite, they worked well together, were careful and listened to suggestions my husband had without taking offense. We've had to move several large items into our house and knew what would work. We ended up having 3/4" to an 1" head clearance going through the bathroom door. They handled it like troopers and nothing was damaged. The move from start to finish only took an hour and 15 minutes. The bathroom vanity had no scratches and the marble top was in perfect shape. Bellhop doesn't provide furniture or appliance dollies unless you're renting a truck. We provided both for the movers but they weren't neccesary. They just carried the bathroom vanity and handled like pro's. If I need something moved again I won't hesitate to call Bellhops Moving.

HORRIBLE EXPERIENCE! Do not use these movers! Bad packing, bad movers, break furniture, items go…read moremissing, no customer service! They take your money and leave you with damaged and missing items. They have over a dozen complaints on Better Business Bureau and pending complaints in multiple states. Do not trust them. Bad business! Unethical!