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Budget Rent A Car System

2.0 (1 review)

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.3(141 reviews)
0.2 mi

Last February 2023, I was on my way to visit my dear friend at her mansion home up north in Nevada…read more I was here at Enterprise Hesperia picking up my rental car... ended up with a Nissan Kicks... very cool compact SUV! Love it! Yesterday on 03/30/2024, I was here to rent again on a rainy day first time ever holding an umbrella when picking up my rental car LOL. Hilarious!!! Anyway, I ended up with a really nice 2023 Ford Escape SUV for my Las Vegas and Scottsdale road trip... very spacious and comfy. First time ever... I don't shift the gear, I dial it LOL. It offers a different driving experience that's for sure. And it's a hybrid! Btw, they gave me a free upgrade from Compact SUV to Intermediate SUV... sweet! Thank you, thank you, thank you!!! As for service, it is always superb. Thank you so much T (from Feb 2023) and Charlene (from 03/30/2024) for the above and beyond friendliness, hospitality, and service! They got me at hello LOL. I am lifetime Enterprise customer. Keep up the excellence in all that you do!

Update: Well, after my first review, Enterprise has now…read moreretaliated against me with a bogus $1,115 damage claim. The car was a 2024 Nissan Altima that already had dents and scrapes when I picked it up -- including a dent low on the back left side. The employee even told me it was "all marked in the system." I had the car less than 24 hours before returning it because it was in terrible condition: it reeked of marijuana, the washer fluid didn't work, the tires thumped, and I could even feel something off on the right side while driving. Now, Enterprise's Damage Recovery Unit is claiming I caused damage in an "accident." Their own paperwork says the "point of impact" is unknown. They're even showing a warning light supposedly tied to the front left while pointing to dents on the back left. Which one is it? None of it adds up. I have a clean driving record -- no accidents in years, I don't speed, and I barely even drive. If there had been any accident, the 2024 car's own onboard system would have recorded it, and I would have called AAA or my insurance immediately. There is no such record, because nothing happened. This feels like harassment and retaliation for leaving an honest review. I will never rent from Enterprise again, and people should think twice before trusting them.

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Avis

Avis

2.8(8 reviews)
0.6 mi

I was stranded in Barstow... with no car... The Barstow gas station manager referred me to this…read moreAvis in Hesperia. They were very friendly and helpful. I got a fairly good price and nice car considering it was so last min. They were quick in the delivery and I was able to make it out to Vegas to meet with the rest of my party. I was not able to make it back to return the car by closing at 1pm on Sunday (got there at like 1:20), but left the car overnight and returned on Monday to signout and give them the key. They remembered me and had recognized the car :) They were nice enough not to charge me for the 3rd day.... very awesome! thank you Avis for saving me :)

Worst customer service ever!!!! The Victorville one off of Palmdale is amazing compared to this…read moreone!!! Your better off driving and dropping off at Victorville , ca location than this one ... Well what happen was my fiancée and I were at the dealership buying a car . Time was running out and i had to be at work soon so we went to Avis in Vville and made a reservation at drop of the day at 5.30pm the time being 4.50pm and the next day my fiancée showed up at 5.18pm next day Friday. Just deal with a headache . This female manager by the name of Alika or Anika that was there charged us 30$ on top of the 39.99 rental fee total of 70$ because he was #supposely an hr late and she even made a note online to not adjust the fee when corporate was called . And this location the additional hour goes from the time you rented the vehicle which my start of rental was 4.50 .. Which is a bunch of crap She is one of the worst managers we have ever dealt with ... When we asked for the manager she chewed us out by say IM THE MANAGER IN A HARSH TONE... And we asked for her name and just as bad of a tone she said its ANIKA DO YAL WANT ME TO SPELL IT OUT FOR U !!! Disgusting nasty attitude and absolutely GHETTO!! I would give 5negative stars to this place.

Budget Rent A Car System - carrental - Updated May 2026

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