Great service! The room was clean and the bed was comfortable. Definitely recommend the hotel.read more

Our room was very clean and comfortable. Enjoyed the easy access to the casino, and the handicapped…read moreparking in the back. The breakfast was well done and the woman working it was very attentive with keeping it filled and clean. My complaint was in what I saw. My daughter has health problems and I let her sleep as long as possible. So, I sat in the breakfast area for about 2 hours. I saw people carrying large amounts of breakfast food out the door. One lady had a large cardboard box of food she carried out the door. No one offered to stop them. I would not deny any person food when hungry. But, I noticed the woman working hard to keep up filling the food and cleaning the breakfast area. Otherwise, a terrific place to stay and enjoy breakfast.

Great hotel option for those looking for comfort and excellent service; Holiday Inn Express is well…read moreworth it! Came here with my friend and her mother for a single night stay as part of a friend's wedding. I was surprised to see a Holiday Inn in this area since it isn't particularly populated, though I certainly appreciated it being here! The rooms are clean and well-appointed, and any amenity you might need is either already in the room or available at the front counter. I somehow managed to forget to bring an iPhone charger (arguably the most important thing you should bring on any trip) so I went up front to see if they had one on offer and, sure enough, they offered me one right away. I half-expected them to ask for my driver's license or at least room number before entrusting it to me, though they were super casual about it : "It's fine, you can bring it back whenever you're done with it!" Wow, that's a breath of fresh air! The complimentary breakfast here was very nice and had a variety of warm options (not just cold cereal or basic oatmeal like many hotels try to pass off as a meal), and I dutifully returned the charger to the front desk prior to departure, with them accepting it back as casually as they had issued it. Maybe that's more about the nature of people who live around here, though I appreciated it just the same! While I didn't use the pool on this occasion, it did look very appealing, as did the landscaping around the hotel. I was very pleased with my short visit here and would gladly do it again if offered the chance! Overall: 5.0 stars ---- Pros: - Excellent rooms with everything you'll need to keep you comfortable. - Clean rooms, common areas, and parking lot. - Pleasant (and trusting) staff. - Great continental breakfast, actually worthy of that title. Cons: - None. You pay more for Holiday Inn than you would elsewhere and for good reason: they provide great value and ensure you're well-rested and in a good mood for whatever rigors tomorrow holds for you!

I have stayed in many really good and even great hotels throughout my time as a comedian and I must…read moresay that the Hampton Inn Washington Courthouse in Jeffersonville, OH is my all time favorite. Firstly, this is the best and friendliest staff I have ever known. The GM is hilarious and made time to make sure everything was right in my room and even brought me goodies to snack on even though I couldn't- I'm on keto, but they were very tempting snacks. Ok, so let me tell you about the room. Girl, the room had the most perfect bed I have ever slept on. If I could have figured out a way to smuggle this bed out I would have. I'm kinda like the Goldilocks of hotel beds and this one was just right. So right in fact that when I went to lay down for just 5 min before unpacking my gear it sucked me in and I slept for 2 hours ! That never happens! The tv was actually larger than my 50 inch at home and had great channels. This one hotel has messed up my entire theory of hotel cable. Maybe it's an anomaly, but in all the years I have been traveling for my career the equation has been the better the hotel is the shittier the cable. Well thanks for proving me wrong this time, Hampton Inn! The room itself was excellent. They gave me a handicap accessible room on the first floor and it was the first room when one walks in- as all handicapped rooms should be. Why most hotels put them so far down the hallways I'll never know. This one did it right. Getting a late checkout wasn't an issue, either. In fact they offered it to me. The best part of my stay had to be the giant picture of cows behind the front desk welcoming me into the hotel. Yes, cowss. I love cows and the cow picture just made me smile as I avoided the fresh, hot cookies. Corporate, leave that cow pic alone! Thank you so much, Hampton Inn! I will stay here next time I'm anywhere close.

I requested a refund for my recent reservation at the Holiday Inn Express here in Chillicothe Ohio…read morefor March 13th through 15th, which I booked through Expedia. My family and I booked the room specifically so our children could enjoy the pool over the weekend. We are local, so the pool was the only reason for our stay. When we arrived, the front desk staff completed the check-in process and only afterward informed us that the pool was closed. Had we been told this before checking in, we would not have proceeded with the reservation at all. Because the pool was unavailable, we stayed in the room for less than an hour while trying to resolve the issue. The front desk told us they could not cancel since the booking was through Expedia, so we contacted Expedia directly. Expedia reached out to the hotel, but the hotel declined to issue a refund even though we did not stay and primary amenity we booked for was unavailable. Charging nearly $300 for a stay we could not use is unfair, especially when the lack of disclosure prevented us from making an informed decision. We would have never checked in had we been told the pool was closed. I have stay at this hotel many of times and have never had issue this time however was different. The pool was the reason i left however, i was upset already because when we arrived she said there was a 250 deposit which I have never had to pay all the other time we stayed and she was going to cancel then and I said no ill figure it out however if she would have informed me the pool was close before checking us in I would have let her canceled. The woman wasnt friendly either. I was also informed they are under new management. Explains why it is going downhill.

Manager is really rude and unwilling to assist guests when her team members make billing errors…read more There is mold in the rooms and the ice machine.

We made a reservation through Priceline and paid in full for two nights, with the charge applied…read moreimmediately. After driving nine hours to visit my ill father-in-law, we arrived at the hotel only to be told that we did not have a confirmation number--despite my having a confirmation email clearly showing one. The front desk attendant, Milar, was extremely rude and unhelpful. We were left waiting for nearly an hour while she repeatedly insisted on taking my phone, as if I were incapable of reading the confirmation number myself. After handing it to her twice, I refused a third time, at which point she aggressively kicked her chair out of the way. This behavior was completely unacceptable and shocking for someone working in the hospitality industry. I would never return to this hotel or recommend it to anyone. Additionally, based on the condition of the lobby, the property is in need of a serious update and a thorough cleaning

This hotel looks fairly new. Great service at front desk. We will definitely stop here again. Close…read moreto any place you would want to eat.

Nice room. Great beds. Bathroom & showers fine. Workout room was better than most!…read more Breakfast buffet was very nice w/ decent dining area. Food was all pretty good. Oatmeal bar & flavored waffles were nice change of pace. Cheesy eggs were good too. Wish they had a microwave down in breakfast area for use to warm other things. Got free waters from our perks. No big complaints here.

Solid Hampton Inn experience in a hotel that appears to have been refurbished in the past year or…read moreso. Room was clean, loved having a walk in shower instead of the old school tub with bowed curtain rod that older Hamptons had. Water pressure was okay. This is the second refurbished Hampton I've visited where the thermostat doesn't control the temperature and there is no notice that you need to adjust the temperature setting on the wall unit itself. Once we figured that out everything was fine.

An amazing place with luxurious suites and friendly service. It's close to all the enmities in…read morebeautiful downtown Urbana. A definite Five Star Rating for this establishment!

This was such a lovely landing spot for our bike trip. We would highly recommend the Scioto Inn…read moreand hope to return!

The price was way too high! breakfast was absolutely horrible to all burnt and it really stunk!…read moreAlmost $200 for the night!

If I could give this stay 0 points, I would. Can you imagine being in a room where the toilet does…read morenot work - and they say they can neither call someone to repair it nor move me to a different room? That is my current situation! I am an IHG Diamond Elite and an Intercontinental Ambassador. The problems began with check in when I was told that I would have to pay for an upgrade. If the hotel has a better room available Diamond Elite's get it at no charge. Not here. Two days ago, I returned to my room to discover the toilet disassembled. I had no problem previous with the toilet. Housekeeping took it apart. I went to the front desk and ask the manager what was happening. He immediately went to my room and put on a new handle. Ever since he put the new handle on, the toilet runs continuously. This evening I returned to my room to discover the toilet won't flush. Manager not on property. Kid on front desk says he cannot call a plumber unless the manager tells him to. He also cannot move me to another room because the hotel is sold out. I stay 70+ nites a year in IHG properties and another 25 a year in Marriott properties. This is the first time I have been faced with a situation like this - a non working toilet and a refusal to remedy the situation. Avoid this place at all cost.

My husband is a Hilton honors member. We usually stay at this hotel when we return home for a…read morevisit. We stayed the weekend of the Fourth of July, 2025. The hotel charged my debit card four times for the same room which totally drained my bank account. I tried to talk to the gentleman at the front desk and he proceeded to tell me that by signing up through the app that they can charge my card whenever they want. Needless to say, He was not helpful at all. This was before I even arrived to the hotel. I asked to speak to the manager. The manager was busy and I said I would be there in 20 minutes. The manager was supposed to talk with me and conveniently he left 10 minutes before I got there. It took me over five days to get my money back. I even complained to the Corporate Hilton, which also was 0% help. They promised that I would receive a call and they would do something to help make this better. Here we are almost a month later and nothing has been done. Also, While standing in line, I heard from two other customers that they had charged their debit card more than once as well. I have tried to get in touch with management to resolve this issue however no one wants to return my call. Please beware when staying here as the management is terrible and clearly they don't do anything to make things right. I will never stay here again.

Had a nice 2 night - 2 room stay along with a bunch of other teammates. It's clean.. modern. Great…read morelobby. Breakfast was good and well stocked. Room neat and clean. No complaints! Kids had a great time in the pool.

Yep. 5 stars. I can't find anything bad to say. This hotel is beautiful and well appointed…read more From the staff at the desk to the cleanliness it is top notch. Everyone is friendly and helpful. The rooms are clean with many extra touches to make your stay comfortable. The complimentary breakfast is above average. There is a beautiful square/park across the street giving a great place for a stroll. The town has many great restaurants and shops all within walking distance.

Wow, what a gem!! Lots of detail went into this room and it is very cool. Bed is very comfortable…read moreand lots of attention to plush fabrics and finishes. They have Wi-Fi, coffee in lobby, small store and a free breakfast. No restaurant, however there's many in walking distance. I'm so glad I stayed here!!!!

I stay at a lot of these business class hotels around the country so based on the rate and…read moreaccommodations here I will compare it to the Hyatt Place and Marriott Courtyard. I stayed here for 2 nights while visiting an old friend who is a native and long term-resident of Urbana. In sum, staying here is better than a Comfort Inn, Motel 6, or Quality Inn, but not as nice as a Hyatt Place or Marriott Courtyard but they are charging the same rate: 1. It was fine for 2 nights--I really would not want to stay here much longer and if I return to Urbana would look for another place to stay unless their rates were significantly reduced. . 2. Upon check-in and during the stay my interaction with staff was fine--they were not overly welcoming when I arrived, but not super-friendly either. 3. Overall, the room was pretty clean, but I did find one errant hair in the shower and the the shower curtains had a little bit of dark at the bottom edges? A little dirty? 3a. The room was set up for efficiency which I liked a lot. 4. The main problem in the room was the shower operations--during three showers--one of them at 2 am when presumably few are using the hotel water, it was impossible to get the shower temperature to stay on my setting--it kept on going to hot or cold and required constant adjustment during the shower. 5. Most of the towels were good quality, but a few I had to set aside because of too much wear. They graciously gave me extra towels at the desk and I liked that. 5a. They do not make up or clean your room until the 3rd night unless you ask and I did not need it on this stay. 6. I did like that they had shower soap bars as I cannot properly clean with the liquid. 6a. The toilet seat is the very thin plastic type that when you lean a bit to one side snaps off the bowl edge like you are going to fall off if you know what I mean? You have to maintain your balance on the seat to prevent that from happening. 7. The King mattress was comfortable enough for a couple or nights, but not one I would sleep on full time at home. Same with the pillows--fine for 2 nights. 8. I am used to a heavier down comforter, and theirs was a bit thin for me, but fine for 2 nights. 9. The place seemed safe, in a safe area of town--definitely get out and see the downtown Urbana--they have some good restaurants and antique stores--great to walk around and meet the locals like I did. 10. The real fall-down at this hotel at this price range is the free breakfast--it's awful--it's the 2nd worst I have seen at a free breakfast hotel in 20 years. Plan on going into town for your breakfast--there are some good places. At this price point--this breakfast should have been much much better and comprehensive. In sum, no one is going to have a bad stay at this hotel, but no one is going to have a great stay at this hotel. It's mid-range, mediocre due to all the things I listed above. It's a $100 a night hotel in 2024 prices, charging much more than that like it's a Hyatt or Marriott, so it's over-valued--especially with such a poor breakfast. Sorry that I could not file a better a report because I liked Urbana a lot.

I've stayed at this hotel twice when visiting family. The location is perfect. The hotel is clean…read more& quiet -- both BIG in my book! Breakfast was the typical hotel breakfast buffet and in Urbana -- that's better than most restaurants in the area. :) I didn't have any issues either time I stayed there. Parking let well lit. Safe area. No need to call for any services. If I had to list a complaint...it took the desk clerk a couple of minutes to get to the desk at check-in. She was busy talking to a co-worker in an office close to the desk. I don't know if it was personal or professional-- but either way I waited a little longer than I felt I should've. No big deal. Glad to have a clean place to lay my head!! Would certainly recommend Cobblestone HOtel & Suites.