We've had a very negative experience with Gallatin Valley Furniture and would not recommend them to…read moreanyone, especially for window treatments. We worked with Paul and ordered our Hunter Douglas window treatments in advance to ensure they could be installed once we moved into our new home. Paul took the measurements himself and assured us everything was perfect (we had to rely on his word given we lived in another state). The blinds were installed today and they're the wrong dimensions. They're externally mounted, which is what we wanted - but they don't reach the end of the trim on the bottom or the right sides. Gallatin Valley Furniture has offered to re-measure and replace the window treatments, however, they have not extended a discount for the inconvenience. Given we spent $13,000.00 on window treatments and expected them to be perfect when installed today, this is completely unacceptable. It's bad business. We've pulled our order, requested a refund, and will be working with another vendor for both this home and our new build. We prefer to work with a vendor who values our business.

I will be in the area next month and looking to furnish a 2-bedroom condo- So the review is early…read morebut hoping to find items to get me going or maybe my kids and I will be sleeping on the floor! LOL Can you do s'mores in doors and call in camping? Looking forward to see what is in stock

Haven't purchased my pieces and finished the transaction yet, but…read more.. From the second I walked in the door, to the moment I left, the staff was knowledgeable, SUPER friendly and polite, ready to help and assist, and a pleasure to work with. I have found certain pieces for a little bit cheaper a few other places, but based on the customer service in those stores compared to Bobcat, this store deserves your business. They have been texting with me to work things out and have been super accommodating. I am definitely pleased with all of the interactions thus far, and I will definitely be returning to them for my furniture and home needs in the future. They have a MASSIVE amount of pieces to choose from, the store is huge. Everything is high quality, and they have inventory that suites various budget brackets. Also, found some unique pieces! Highly recommend. S.O. to Alex K. She has been very helpful, hospitable and an absolute sweetheart.

Absolutely fantastic store! They have such a curated yet wide selection of quality furniture -- the…read morecraftsmanship is noticeably above what other stores carry (stylish, natural materials, lots of US-based manufacturers) and for great prices. Customer service was the best experience we've had in town. Alonzo the owner and Jered the store manager are wonderful to work with; my husband and I have been furnishing our home and Jered had an encyclopedic knowledge of the materials, configuration options, and pricing for various pieces whether we were asking him about dining sets, mattresses, or couches. We ended up finding everything from the top of our list at Bobcat and will be excited to return for additional items as we get our home set up. Can't recommend them enough!

We LOVE our new Black Timber pieces. They turned out so well!…read more The trestle table is a timeless Craftsman masterpiece. I hope you and the maker are as proud of it as we are. I was really nervous about trying to replicate all those details. You nailed it! And what a fun process. The chairs complement the table perfectly and look great in the space. I can't wait to fill the beautiful buffet and free up a much needed closet. And the barnwood cabinet . It was the perfect way to add a new texture to the room and manage the clutter in a focal point space. It's just stunning. How lucky we are to be able to take inspiration from a few photos and work with you to tailor them to our own space with such quality Made in Montana craftsmanship. We're glad so many new customers have found you this year. When we're ready to the Murphy Bed, we'll be in touch! Thanks to you both, all the makers and crew for helping us achieve our vision for Dolly.

Superb quality, excellent customer service, and attention to detail are just a few words that come…read moreto mind when I think of Black Timber Furniture Company of Montana. The consistency of quality is paramount to me when designing a new home. Todd Fullerton and his team offer just that! Upon recently moving to Bozeman, it was apparent that furniture companies abound. Yet, we were looking for a true partner to help us stay consistent with the beautiful design elements of our home. Todd has made several trips to our home to learn and understand our style and furnishing needs. Black Timber Furniture has provided us with custom designed bar stools, master bedroom night stand tables, living room chairs with matching ottomans, and they even built out my husband's private 'man loft' with custom doors and lighting to house his collection of books. We are THRILLED with the look and feel of the room now. We continue to partner with Todd and his team for new projects including furnishing my office with a credenza and desk and chair because they make the effort to listen and design based on our needs. It is with great confidence that I recommend Black Timber Furniture if you are looking for a true partner in designing quality pieces to furnish your home. After all, your home reflects your unique personality and sense of style. Thank you Todd and Team for your continued spirt of excellence and delivering high quality custom furnishings! With gratitude and appreciation, --Greg and Susan

Rikki's Furniture Gallery has the best customer service I've EVER experienced! I purchased a sofa…read morewith custom upolstery, but when it was delivered (free delivery!!) the sofa was way too big for my living room. I assumed I was stuck with it, since it was a custom order, but Steve was very kind and understanding. He not only said they would pick up the sofa, but he gave us a loaner sofa to use. We chose a different sofa that was on display and they delivered it within 2 hours!! It's wonderful to know we have good businesses in Bozeman that still offer personal, caring service. Thank you Steve, the delivery guys, and all the nice employees at Rikki's!

I am SO upset by my experience here! I originally posted how impressed I was by the staff and…read moreservice before and during the sale but my experience after the sale has been less than impressive. My partner and I chose Rikki's because I wanted to replace my 10-year-old Serta mattress. Steve, the manager, really listed to what we wanted and pointed us to an ideal mattress for both of us. When I mentioned Serta online had a deal for 2 free pillows, he let us pick out two we liked, for free, which was nice. When I mentioned concerns about formaldehyde and off-gassing, he promised to open the bag when the mattress was delivered Tues and suggested Thur delivery to me to let it off-gas. I thought ok time off work Thur to have the mattress delivered and was surprised when it came in the original shopping bag. I was also surprised that it appeared to be MUCH softer than the one I wanted as I'd specifically requested firm. But figured it might be the week delay so slept on it that night, the worst sleep I've EVER had. Do I took time off Friday to go to the store and check. Turns out instead of the $2150 mattress I ordered and paid for, the one delivered cost only $400! When I pointed this out to Steve, both he and Rikki blamed Serta - oh sorry, they sent us the wrong one, oh sorry all their codes are so similar we did not know. But. Why wasn't the shipment from Serta checked if they'd had issues? Why was the mattress NOT off-gassed as promised by Steve? Why was the delivery NOT checked BEFORE being loaded and delivered to my house? Any of those things would have discovered the replacement of a $400 mattress instead one that cost $2150! Makes me feel like it was an intentional swap and despite their promises to "make it right" it hadn't been made right. Granted, Steve did have delivered a firm mattress for me to use until mine came in but once again I had to take time off to go home and this time I had to HELP the delivery kid. This experience has been so negative on so many levels. They can't even tell me when my actual bed will be here. Disgusting

With carpet being so expensive, I decided to look for a 3' x 7' remnant for my bathroom. So when I…read moresaw the Pierce Carpet Mill Outlet sign, I stopped in. When we pulled into the empty parking lot, I thought this place was closed. Then my sister pointed out that the neon open sign was lit. So I grabbed my floor and carpet swatches and walked in. Seated behind a desk, was a man on the telephone, who motioned to me to approach. He finished his call and asked how he could help. I showed him my swatches and said that I was looking for 3' x 7' remnant to match them. He looked my carpet swatch, asked how old was this swatch. When I answered it was just a year old, he replied that it was a high-end Karastan carpet and he only sold carpet in 12' widths. I corrected him stating that actually it was Masland, and that I understood him and said other places that I'd stopped by at had remnants of varying widths and lengths. The man stated again that carpet comes in 12' widths, and then added that he didn't mean to be rude but that I had come in with a speciific request and he was telling me that he only had carpet in 12' widths. Finally I answered, "Right, that's fine. And you are rude!" As i turned to leave he called out, "i do have some remnants over here to the right ..." (just I had come in for). Of course I kept on walking while resisting a strong temptation to flip him off. It's no wonder that the parking lot is empty. No or rude service=no customers!

We were looking to replace carpet in a number of rooms. We had worked with Charles Cunningham in…read morethe past with other flooring needs. Charles explained the the pros and cons of the various brands of carpet and his knowledge helped us to choose the perfect copy for our needs. The installers he recommended did a great job, very professional, cleaned up after themselves. We highly recommend Pierce Carpet Mill Outlet and Charles Cunningham for your flooring needs.

We love working with Laura Fedro Interiors! We have had a relationship with them for a quite a few…read moreyears and they are top notch, they are always very courteous, knowledgeable and so creative. If you are working on a project either residential or commercial they are an amazing firm to be associated with!

Over the years my wife and I have bought thousands of dollars worth of furniture from…read moreJulie--furnishing 2 vacation rentals, 2 houses and an office building. Since we started buying from Julie we have never bought a piece of furniture anywhere else. This is the best furniture store with the best customer service in the business... bar none!

They always have quality furniture and new inventory. We love our outdoor glider chairs and table…read more The wall art and cowboy boot mirrors are always a hit with our friends.

we're very pleased with the installation of our radon system. all work was done in a quick and very…read moreimportantly, clean manner. System is quiet and clean . Radon levels started coming down to safe levels within a day or so. They had been as high as mid 20s on some days. I also appreciated that both Jeff and Ian provided all the info that we needed without putting any sales pressure tactics. John &Kathy Bozeman- 4 Corners

Great communication professional service I would recommend them for all your radon needsread more