Good experience with Budget Blinds. We had gone to Lowe's for an estimate on custom cut blinds; around $800 to do all the windows in our house, but we chose the cheapest ones that could be custom cut so we wouldn't get much in the way of options other than the standard white.
Mike (one of the owners) came to my house to do a free consultation. He took measurements, brought samples, and talked knowledgeable about the blind business and what my options could be. He was able to tell me what the cost difference would be with different scenarios (doing cellular shades in one room vs. just regular blinds, cost difference between the Signature series and the Economy brand, etc.). He left me with the quote, which was over double what Lowe's would cost. I'm not well-versed enough in the business of shades and blinds, so I don't know if they were competitive or higher, but I knew with what we wanted (some cellular/black-out shades and a facea for our daughter's room to cover the arched window), we'd be paying more.
The only reason(s) I'm not giving 5 stars is because of the office management. Mike's wife is very nice, but when I called to order the blinds, I had questions as to why the windows above our sink, which are significantly shorter than the others in our kitchen, cost the same as the longer ones. She couldn't really give me an answer and told me she'd have to ask Mike. I feel like maybe she should have known. When Mike called, I feel like I offended him by insinuating that he'd done the calculations incorrectly. When they give you their quote, the measurements are blacked out on your copy (which is understandable, so you don't take your measurements to a competitor), which made it hard for me to understand the prices for different-sized windows, and before we spent so much money, I wanted to make sure everything was correct. I felt satisfied with his answer, though. Also, when I talked to his wife again, I felt like she was rushing me off the phone when I was confirming everything; I felt like I was inconveniencing her. Might have just been a busy day...
Austin, Mike's son, came to install our blinds two days ago (it's a family-owned franchise). He worked quickly and efficiently and was very pleasant and friendly. The blinds were exactly what I ordered and seem to be installed correctly, and I'm in love with how they look! You also get some warranties with the blinds, which gives you peace of mind.
Overall, I was satisfied with my experience with Budget Blinds and would recommend them. We didn't have to wait long before our order came in and they were installed, which I also appreciated. read more