Absolutely blown away by the care that has been put into my car. I have a Nissan rogue (a terrible…read moredecision on a car) and I bought it only 8 months ago. The transmission blew. I heard phenomenal things about this shop and I live about 22 mins away but I chose to come here. He talked to my father one on one for a period of time about the quality of the car and the experience he has with it. He also took the time for my dad to understand this new kind of transmission in these car. The CVT. A new transmission was ordered before I brought the SUV in. He did the job within a 3 day period. I paid after I was satisfied not before like some jobs. Now nissan sold me a bad remanufactered transmission and Rob took the time and care to bring it to nissan and discuss the issues and make sure they took ownership for selling a transmission with bad parts. He wants to make sure that I am satisfied knowing I am unemployed and that this was an astronomical unforseen unfortunately expense. I would 200% suggest coming here. My father is a tough cookie to sell. And he has been doing auto Mechanic work for years. He said Rob is a stand up man, does good business, and honors his word good old fashioned mechanic. I have nothing but good praise to say about him!!! WITH MUCH GRATITUDE!!!!

Rob is the only person I trust with my car completely. He's worked on my last few cars and every…read moretime there's a problem, it's fixed quickly and I never have to return fire the same problem twice. When I lived in the area, I had tried a guy down the street, but the problem continued. Rob fixed it. Now, I don't live anywhere near the shop, but I drive down because I know I can trust Rob to do it right.

Awesome guys there. I've been bringing my car for yrs here he tries to accommodate the best he can…read more Had some big repairs they did at very reasonable prices.

Service is great. Staff is wonderful. Easy to book appointments online…read more Thorough and honest. They dont replace things that dont need replacing

honest great price only fixed what needed to be repair done when said it would be…read more no extra or added cost

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

They did a great job on my transmission they showed me the broken peace's and actually guided me on…read morewhat upgrades on the transmission would work best for my truck I recommend them 100% and will be back for future fixes

I took a vehicle in with blue smoke coming from the exhaust. They couldn't get it in for a week but…read moreassured us it was fine to drive. The next week we dropped the car of to be repaired. After leaving it there for 4 days, we picked it up...still smoking. $750 later, the same fellow tells both my wife and I that it was just remaining oil in the breathing system and it would burn off with use. After 2 weeks it was even worse but they couldn't get us in for another week. After waiting a bit for our second appointment, we took it to Black Bear Motors. They were professional, informative and knew what they were doing. When we left there the car was fixed. Too bad the poor workmanship and even worse advise from Economy Transmission cost me over $8000 at Black Bear. And now these clowns don't think it's their problem. I would gladly refer them to people I don't like

in my experience, the management within this place lacks a sense of fairness with regard to the…read moreexpense paid and the ultimate quality/integrity of service provided...Good luck to those who end up with any leaks which occur a few months down the road after getting any major work done.

Replaced my transmission with them and had a leak shortly after. Took it back to them to see if…read morethey can help and find the leak and they said it wasn't leaking. Had another mechanic fix the issue THEY CAUSED. DO NOT GET YOUR WORK DONE THERE!!

Excellent service and trustworthy ownership. I bought a Honda here, and before selling it to me,…read morethe owner took the time to ensure it was thoroughly serviced. It drives like it's brand new. The team is also incredibly friendly and well-informed. I strongly recommend this auto shop for any repair or maintenance needs.

I brought my car in about a month ago and have heard no progress being made whatsoever. I'd rather…read morebe told "this may be outside of our knowledge," so we could have saved both parties time. In the month my car has been "being worked on" their mechanics reached out to me once. I call every other day and have my car's problems reiterated to me and then get told "I'll reach back out to you before the end of the day," just to hear from no one and repeat the process the next time I call. I'm sure they're some nice guys but if they just don't have the ability to do the job it's way easier on both parties to just say that instead of keeping someone in the dark.

I would highly recommend PN Auto for any work on your car. This is the second time I have used…read morethem to repair a vehicle and they have always taken care of me from setting up rentals, giving me updates on insurance claims (even before my adjuster had reached out), when parts were ordered, when parts came in, and when work was being done. The communication that Jack gave was above and beyond any service I've received elsewhere. I picked up my car fully cleaned inside and out with my fluids topped off. I really hope I don't ever need that much service in the future, but if I do this is where I would come! Thank you

They were able to repair my minivan hood perfectly at a fraction of the price I was quoted by the…read moredealer thank you for your excellent service I will return!