Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

This is a great repair service. Mike the owner was able to diagnose the noises coming from the…read morewasher in a few minutes. Two days later employee Nick came out and fixed the clutch and coupler and now the washer works perfectly without crazy banging noises. Very professional and easy to do business with, Local Motive should be on everyone's list for appliance repairs.

Very responsive and accommodating. Diagnosed the issue quickly and set up a date to make the repair…read morequickly. The tech was very friendly, professional and knowledgeable. The repair was made quickly and for the quoted price. I would highly recommend!

I love this company. They come out fix problems dont over charge or upset. I can't say how.much I…read morerecommend them.

Noco appliance was recommended to us by another local appliance company. I wish I'd researched…read moreNoco appliance more thoroughly before committing time and effort to work with them. Communication is absolutely terrible, Marcus no showed / no called on multiple appointments. When he did show, he was several hours late of the window they had established. They did send Jamie on a weekend but all she managed to do was make our machine completely broken as opposed to just quirky. So now we're stuck with a washer that worked a bit before and now doesn't work at all and they won't respond to calls on what the plan is moving forward. They've broken their express commitment to fix the problem and don't have the courtesy (or bravery?) to simply tell us they're not coming back. It's ridiculous to us that they won't even respond to come and get their brand new part out of the washer before we get rid of it to replace with a new one. We're just absolutely flabbergasted at how much this company doesn't respect their clients time , with all the no call/no shows, late arrivals and capping it off with their ghosting. I cannot stress enough that if you need work done on your appliance, look elsewhere.

I had them come out to repair our washer after we had already explained what was wrong with it…read more Instead of fixing the issue, they charged us a service fee just to look at it and tell us we should probably buy a new washer. It felt like it was a repair the technician simply didn't want to do. I was disappointed to pay for a visit without receiving a real attempt at a repair or a solution.

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.

I had an LG wash tower leak issue. They came out once and looked it over in detail and gave us…read moreadvice to fix the issue (thankful they didn't push to replace expensive things with a possible simple fix). It didn't end up solving the issue but they quickly came right back out and found the leak in the boot seal. It's worked perfectly since! I also recently had an issue with my GE dishwasher and Ed got me on the schedule quickly. So glad I found a reliable family-owned local business to support with my appliance needs. Highly recommend.

On time, great friendly service. Wears mask and covid aware. Had a pulley fixed on a dryer. Back to…read morelike new and saved me hundreds instead of replacing it.

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!

Great small business, guy is organized and quite knowledgeable, and takes time to explain…read moreeverything to you. Highly recommended !

JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

Just had August over for one visit so far, but working on more jobs with him coming up. He was so…read morefriendly, professional, helpful, and fair! He gave me extra tips (always appreciated) and suggestions for a dryer and a washer and a mini fridge. He in no way gave any lady downtalking vibes. I felt like I could trust him and will be calling him again.

I called them because my washing machine wouldn't drain. they came and said it was my water pump …read more I said ok to replacing the pump. less than 2 weeks later it's doing the same thing. I called them and he said" roads are to dangerous to drive". mind yiu-we had gotten an inch of snow in Colorado. I knew something was up. I called another company . they came and said it was the water pump. told him I just had it replaced. he proceeded to replace it, what he found was that Hispano maintenance had not replaced the lump but had taken off a motor off of another pump and jury rigged it to my existing housing. big wires to little wire with wing nuts. wasent the correct motor for my washing machine. I called and demanded he give me my money back as he did not replace the lump for which he had charged me for. he said he would mail me 170, keeping 40$ for what I don't know. I haven't seen a penny from him. I'm a senior citizen who doesn't have a lot of money. honesty goes a long way when you're in business and one's reputation. you need to stay far away from this company. maybe he should be served papers and go tell a judge what he did to a senior citizen.

I'd give them 0 stars if it was an option. They missed…read moreseveral appointments made by them and by me. They did come the first time when they charged me $40 to look at my fridge, but never returned for the repair. After several missed appointments I have decided that customer service trumps a cheap price. Demonstration of unprofessionalism in the following ways: - The owner answers the business line with, "hello." You wouldn't know you're calling a business. - He asked me to reschedule but doesn't show 3 times. - I don't even know the owners name because he never gave it to me. GO WITH SOMEONE ELSE IF YOU'RE LOOKING FOR QUALITY PROFESSIONAL SERVICE!

I had a very good experience with Bob's Appliance Service both by customer service and the…read moretechnician's knowledge and experience. I called in for a dryer repair. That evening the technician (Miguel) showed up and diagnosed the problem, said he would order the part and they would call me back once they received the part. I really appreciated he fit me in at the end of his day. Once they had the part, I was called, given a 4 hour window for the next afternoon and Miguel repaired my dryer. I am grateful they fit me in so quickly and accomplished the repair job as soon as they had the part. Thanks Bob's Appliance Service and Miguel!

Do yourself a favor and avoid Bob's Appliance Service in Fort Collins, CO. Their customer service…read moreis terrible, and what should have been a simple dryer repair turned into three days of wasted time, long waits, and still no working appliance. They give you a massive five-hour appointment window (12-5pm). On day one, the technician arrived around 4:30pm. On day two, he didn't show up until after 6pm. On day three, he told us he would be our first stop with the part, but instead showed up around 6:30pm--after we had already left for dinner--because the office schedulers changed his route. To make matters worse, every time I called the office for help, the schedulers were rude, dismissive, and made no effort to provide even basic customer service. This company wasted our time, left our dryer unrepaired, and treated us with complete disregard. I would strongly recommend looking elsewhere for appliance service. I would have given Bob's ZERO stars but that was not an option! I then called Mr. Appliance and they came next day, with a 2-hr appointment window, and had my dryer working again in very little time! Kudos to Mr. Appliance