My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

This is a great repair service. Mike the owner was able to diagnose the noises coming from the…read morewasher in a few minutes. Two days later employee Nick came out and fixed the clutch and coupler and now the washer works perfectly without crazy banging noises. Very professional and easy to do business with, Local Motive should be on everyone's list for appliance repairs.

Very responsive and accommodating. Diagnosed the issue quickly and set up a date to make the repair…read morequickly. The tech was very friendly, professional and knowledgeable. The repair was made quickly and for the quoted price. I would highly recommend!

Noco appliance was recommended to us by another local appliance company. I wish I'd researched…read moreNoco appliance more thoroughly before committing time and effort to work with them. Communication is absolutely terrible, Marcus no showed / no called on multiple appointments. When he did show, he was several hours late of the window they had established. They did send Jamie on a weekend but all she managed to do was make our machine completely broken as opposed to just quirky. So now we're stuck with a washer that worked a bit before and now doesn't work at all and they won't respond to calls on what the plan is moving forward. They've broken their express commitment to fix the problem and don't have the courtesy (or bravery?) to simply tell us they're not coming back. It's ridiculous to us that they won't even respond to come and get their brand new part out of the washer before we get rid of it to replace with a new one. We're just absolutely flabbergasted at how much this company doesn't respect their clients time , with all the no call/no shows, late arrivals and capping it off with their ghosting. I cannot stress enough that if you need work done on your appliance, look elsewhere.

From my call to Jaimie to schedule the appointment for a dryer repair to Marcus taking the drum out…read moreand replacing the old gasket, throughly cleaning it and replacing the heating element my experience with No Co Appliance was incredible. Friendly, knowledgable, got me in quickly, arrived right on time. My dryer works like a dream. It must have been going out for a while as it now completely dries a load in way less time. The price was fair for the quality of service I received. Thank you.

They were supposed to fix my washer, but instead they kept giving me excuse after excuse, saying…read morethe part "was never in." It took them almost two weeks just to show up and look at it. Then they told me it couldn't even be fixed because the washer was completely broken. They promised me a refund since they couldn't do the job. I paid about $500. It is now March, and I have been fighting for my refund since January. The lack of professionalism and accountability is ridiculous. This whole experience has been beyond frustrating. They absolutely suck.

We had a tech come out to diagnose our broken washer. The tech (I can't remember his name) was…read moregreat! Very friendly & seemed knowledgeable. However there was a lack of communication on when the part would come in & when it did come it was about a week after they told us it would be in. Then that didn't fix the issue & we were basically informed at this point we needed an entire new washer & they would refund us the almost $500 for repair costs. It has been over a month now with struggling to get in touch with the owner, getting excuse after excuse as to why they haven't sent the refund out, and now they're offering to Venmo it. Extremely unprofessional. Zero communication unless you literally bug them constantly. And we still haven't received our refund. We are over $1,000 down because of this mess. We are a lower income family of 5 & this has just been a nightmare dealing with this company.

I had an LG wash tower leak issue. They came out once and looked it over in detail and gave us…read moreadvice to fix the issue (thankful they didn't push to replace expensive things with a possible simple fix). It didn't end up solving the issue but they quickly came right back out and found the leak in the boot seal. It's worked perfectly since! I also recently had an issue with my GE dishwasher and Ed got me on the schedule quickly. So glad I found a reliable family-owned local business to support with my appliance needs. Highly recommend.

These guys are awesome. Knowledgable, respond quickly, reasonably priced and came back multiple…read moretimes to fix an issue - we were nervous that might mean an extra charge, but they stayed true to their estimate (in fact, they came in under!). Definitely will use for all future appliance issues.

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.

JR Fixed my Samsung dryer, Fantastic service. Friendly,…read moreefficient, reasonable price. Reached out to me quickly after I left him a message. I wasn't home when he came. Came out sooner than he had originally stated. Replaced a sensor in an hour. Called me later that evening and explained everything. We settled up by Venmo. Easy quick no hassle dryer works great! Thanks JR.

Courteous, friendly, efficient, helpful, and explains the issues in an understandable way!read more

I called them because my washing machine wouldn't drain. they came and said it was my water pump …read more I said ok to replacing the pump. less than 2 weeks later it's doing the same thing. I called them and he said" roads are to dangerous to drive". mind yiu-we had gotten an inch of snow in Colorado. I knew something was up. I called another company . they came and said it was the water pump. told him I just had it replaced. he proceeded to replace it, what he found was that Hispano maintenance had not replaced the lump but had taken off a motor off of another pump and jury rigged it to my existing housing. big wires to little wire with wing nuts. wasent the correct motor for my washing machine. I called and demanded he give me my money back as he did not replace the lump for which he had charged me for. he said he would mail me 170, keeping 40$ for what I don't know. I haven't seen a penny from him. I'm a senior citizen who doesn't have a lot of money. honesty goes a long way when you're in business and one's reputation. you need to stay far away from this company. maybe he should be served papers and go tell a judge what he did to a senior citizen.

we called this company to come look at our dryer. the technician said they came out and we weren't…read morehome. funny, looked through security cameras and they never came out at all.

I had a very good experience with Bob's Appliance Service both by customer service and the…read moretechnician's knowledge and experience. I called in for a dryer repair. That evening the technician (Miguel) showed up and diagnosed the problem, said he would order the part and they would call me back once they received the part. I really appreciated he fit me in at the end of his day. Once they had the part, I was called, given a 4 hour window for the next afternoon and Miguel repaired my dryer. I am grateful they fit me in so quickly and accomplished the repair job as soon as they had the part. Thanks Bob's Appliance Service and Miguel!

Do yourself a favor and avoid Bob's Appliance Service in Fort Collins, CO. Their customer service…read moreis terrible, and what should have been a simple dryer repair turned into three days of wasted time, long waits, and still no working appliance. They give you a massive five-hour appointment window (12-5pm). On day one, the technician arrived around 4:30pm. On day two, he didn't show up until after 6pm. On day three, he told us he would be our first stop with the part, but instead showed up around 6:30pm--after we had already left for dinner--because the office schedulers changed his route. To make matters worse, every time I called the office for help, the schedulers were rude, dismissive, and made no effort to provide even basic customer service. This company wasted our time, left our dryer unrepaired, and treated us with complete disregard. I would strongly recommend looking elsewhere for appliance service. I would have given Bob's ZERO stars but that was not an option! I then called Mr. Appliance and they came next day, with a 2-hr appointment window, and had my dryer working again in very little time! Kudos to Mr. Appliance