After one of my remaining wisdom teeth became infected after cracking and developing a hole (a week…read morebefore my appointment to get it extracted, of course), I found myself in the kind of pain that keeps you from sleeping or eating, and of course it's a Friday, and my regular dentist is closed. I would've given my 401k, maybe a kidney, to anyone who would yank this tooth. I'm calling anyone I can find to see if any office has Saturday hours to see if someone can help me. I have two kids, and two C-sections were a walk in the park compared to the pain in this cursed tooth. Well, Cross Keys Dental was the only dentist with Saturday hours, and I somehow got a 9 AM appointment (through 1-800-DENTIST, which was amazing--highly recommend the service). I call to leave a message to ask if they can even consider extracting a wisdom tooth so I don't show up in vain. After a practically sleepless night, Dr. Kurudi himself calls at 7:30 Saturday morning to ask a few questions and promises to take a look and extract it that day if at all possible. I nearly cry with gratitude.
I arrive trying not to show that I'm shaking with pain and exhaustion, can barely fill out the paperwork, but the staff was very nice. I at least got to watch the TV in the waiting room as I prayed silently for the tooth to stop throbbing. Long story short (too late, lol), I have long roots and they are too close to the nerve for anyone but an oral surgeon to do an extraction. Lucky me, right? But Dr. Kurudi and his staff were so nice, and tried so hard to help, when no one else would, and he even shaved the top of the tooth down so it wouldn't be as painful to bite down. They also referred me to two oral surgeons, one of whom I did see and she is also great, so I'm keeping her name for future wisdom tooth fun. I truly appreciated every effort they made for someone who wasn't even a patient, and I'd recommend this office to anyone needing a kind, compassionate dentist. When you have a fear of doctors, and especially if you're having issues, having someone understand and try to help is like a gift. It makes it so much easier to deal with going to the dentist. So if you're on the fence, reading this trying to decide where to go, call this office. They are rare in having Saturday hours (let's face it, teeth don't care if it's the weekend if something goes wrong) and they are truly compassionate. Absolutely 5 stars.