I found this place on a whim when I decided I wanted to take better care of my oral hygiene. I met…read morewith Dr. Windl and he was phenomenal as well as all the techs that do the cleaning and the real hard work . They are pretty diligent in maintaining contact and working with any schedule. I've been attending for about a year. I am currently sitting in Dental Arts typing this because I'm struggling with the now two interactions I've had with this woman answering the phones. I called earlier to confirm and I spoke with her. She picks up, announces herself and I say, "Hi! I'd like to confirm my appointment I can't remember if it's 2 or 2:30p." Now I imagined as with all previous interactions I've had with literally anyone on the face of the planet I've talked to at a doctor's office...that she'd say something along the lines of "ok great, can I have your name?" Instead, I get a sarcastic, "well your number says wireless caller so I'm going to need your name to figure that out." Tone is a powerful thing and hers was not friendly. But I let it go and gave her my information. I figured who knows what kind of day this woman has had and I let it go. Fast forward and I come in and I am encountering this woman for a second time. Usually there's a check in to write your name on but I imagine they took it away due to COVID. so she's on the phone and I stand there until she's done so I can let her know I'm here. She gets off the phone. Can I help you? "Yes, I'm checking in for my appointment." Once AGAIN I get a sarcastic remark. How about SURE WHATS YOUR NAME? Like maybe it's me? Am I asking too much? Am I being to sensitive?! But when she walked away another young lady came up and did the EXACT THINGS I was expecting from the other lady!!!!! Now I have to sit here and try not to go all the way off while I await my cleaning. also I've been sitting here for half an hour and everyone that came in after me has gone back. Happy Trails!!

I work as a registered nurse, and I write this as a patient who had dental work performed here…read more I regret ever coming to this office. All of this happened within a span of 6 months. The first time I came here as a new patient, I noticed my tooth was discolored. I mentioned this to the dental hygentist taking care of me, and he said he didn't see anything, and pulled another dental hygentist in the room to look at my tooth. He said to me "That discoloration is the color of your tooth", as the other dental hygienist laughed at me. Another time I went, I asked the woman at the check out desk which pain medication to take after I had my root canal done. She said to me condescendingly, "You won't have any pain because the nerve is gone". She's right that I may not have nerve pain anymore, but I would have inflammation to the surrounding tissues due to the nerve being extracted. There was no need for her attitude. I went there for a routine cleaning recently, and at the end, the dental hygienist said to me "Has it been a while since your last cleaning? Because it looks like it's been... you know..." and gives me a look, insinuating that I had a lot of plaque in my teeth, and that it has been a long time since I had my them cleaned. If you have ever worked in healthcare, you're taught to keep your judgments to yourself and to care for the patient. Another time I went into their office, the endodontist assessed my tooth and determined it would be appropriate to do a second root canal. They had to move me to another room for the procedure, and when I walked in, I saw a bib on the chair. I told one of the employees that a patient left their bib on the chair. The girl took the bib, left the room, and said "They said that was there for you", and I told her "No, I already have one". I had doubts the room was properly clean. After the 2nd part of my root canal was finished, and after the numbing medicine wore off, I have no idea what the dentist did to me, but I had a fat lip that lasted for days. I don't know how common this is, but I've never had this happen to me before. Last, I had a crown placed one week ago, and it fell out last night. I called this morning to come in and be seen, and they refused to see me because they had no cancellations. I wanted to be taken today because it may not be possible to come in for the remainder of the week, due to childcare, work, and various appointments. The woman on the phone said "Then I will tell Michele next week then". They are refusing to see me over a crown they put in one week ago because they have no cancellations. As a patient, all of this behavior is egregious and unacceptable. I should not have tolerated all that I did, and should have seen another dentist sooner. The only positive thing I will say, is that Dr. Singh, the endodontist, was exceptional. I felt little to no pain, he was personable, kind, and soothing. I would recommend anyone to go to him if you need a root canal done. I don't expect this office to take this review seriously, and I have no doubts the people in this office will make fun of this review. But I'm putting this out there to warn other patients of how unprofessional this office runs.

Nice office, doctor is hilarious! Had my wisdom teeth taken out and healed within days, very…read moreprofessional, I would recommend to anyone.

Well, I must say I was utterly surprised on how much the staff was so friendly, kind and welcomed…read moreme to their office. I got really good vibes from them and it helped me feel at ease and less stressed. I looked around the office and exam room, there was all state of the art equipment and the place was sparkling clean. When I spoke to Dr Li he was concerned, compassionate and listened to what I had to say. He thoroughly explained each step that was taking place with my root canal. I was so amazed with his expertise, knowledge, and his professionalism. I highly recommend Solid Rock Dental this will be my forever place for dental work. Sincerely, Christine Loftis RN

It is the first time that I could eat normally the next day after I have dental cleaning, fillings…read moreand a crown altogether. Dr. Li is awesome. He is perfectionist who puesues excellence. My son could also eat normally right after two fillings.

First off, im a grown adult. A grown adult who is terrified of the dentist after an awful…read moreexperience. Terrified. I will keep my intensive dental history short as possible, and just say my teeth are in awful shape, painful, and I had had enough when a wisdom tooth started growing in the roof of my mouth. I called these guys because it's a family practice and I liked the idea of scoping things out before my kids. They got me in a day later as emergency. I expected to wait seeing as how I was emergency, but I did not. Front desk was so friendly and helpful even when in my anxious state I kept making mistakes. X-ray tech was fantastic. Wisdom tooth growing in my roof and I didn't even feel the bite X-rays. Zero pain. She was fast as can be too. Pretty much ran back and forth to take a shot. It was impressive. Sadly, nothing the dentist could do for me. I need an oral surgeon to remove my five wisdom teeth. (Yes, I am a mutant) and a few others. They did help me out with that referral etc. office was very clean and modern. Waiting room has a kids area and a kind of walled off area for adults. Nice touch. I was so anxious and I love kids, but was greatdul for a quiet place to sit Fast forward a week later my son gets a toothache. I call. In a day later. Only I messed up the day and my ride didn't show. I called back expecting to be yelled at and all kinds of drama and asked if there was any way to get him in the NEXT day. The woman on the phone was so kind and understanding about it which is rare, AND she got us in the next day. I've had minimal exp with this place but what I see so far has been great. Being offered a bottle of water was a nice touch too. Thanks for that. Edit: son had said appt today. All went great. He needed an extraction of a baby tooth that just wasn't coming loose. They moved so fast. My son is anxious and the quick pace didn't give him time to be afraid. They handled his pain very well. He felt nothing. I was afraid they were going to tell me to go to the waiting room as I have had that happen before, refused and had to leave. They didn't. This office doesn't "kick you out". Well, they did out of the room, but let me stand right behind the chair in the hallway I could see and hear everything and was just a few feet away. The rooms are small so I understand why they can't let you stay in. I was perfectly comfortable with being that close to him, and glad not to be booted out. He is now out of pain and sleeping soundly first time in a week.

So many things have gone wrong at this dentist. They made me a cruddy nightguard that's gross and…read moredoesn't fit, and it took them forever to make it both times. The front desk has no earthly idea what they are doing. They used to schedule you every six months for a cleaning with no issues, but I think about a year and a half ago, they stopped that kind of scheduling. You have to wait for the month you're due for a cleaning to schedule, but then there will be no spots open for that month and your cleaning will be late! I'm due in August, but I can't schedule for it in May? That makes no sense! Not only that, but they treat their adult clients like children. They put us in the big back room with all the TVs playing Bluey. Adults should get their own rooms! But I'm stuck with these people, because I have Medicaid.

This is the best pediatric dental clinic I've ever been to. Every single time I've taken my…read morechildren they have been amazing. It has always been so patient and explain everything in a way kids can understand. It is so wonderful that my youngest now wants to be a dentist

Blown away at the kindness and care of these dentists. The waiting room is such a warm atmosphere,…read moreand there's video games! My two kids have been here twice and they've raved how nice the dentists are and how smooth the procedures went. Keep up and the great work!

Ok can you find better than a "10"? Well it's this practice…read more I've had a number of procedures there- the entire practice is excellent and patient centered. I just saw Dr Lanzi for a special procedure this am. His staff of clinical people is very qualified, an RN is with you all the time and excellent giving you skilled care. I must say the office staff makes everything clear and they are very pleasant and helpful. Now Dr Lanzi. I have the utmost trust in his expertise. He is the Gold Standard in oral surgery. What a GREAT PRACTICE!!

This office is a train wreck from start to finish. There was no communication from the doctor or…read morestaff concerning medication, and when I arrived for the implant, Dr. LeVine told me he was leaving the practice in 2 days and could not do the full procedure that day, only the tooth removal and bone graft part, because he wouldn't be there to see the whole procedure through. This practice only wants to take your money and is not at all concerned with providing good patient care.

I am very scared of the dentist, and avoid it at all costs. I decided to man up and go back. The…read morestaff of this office as well as the physicians made me feel at ease from the moment I entered the office. They explained everything to me in detail, and what the next steps were going to be before them did them. I would recommend them to anyone who has dental anxiety such as myself or is looking for a new dentist.

This is the best dental office I have ever gone to. It's the greatest group of people working…read moretogether. Couple the personalities with two superb dentists makes this the best team you will ever experience.