Rude and unprofessional. The women who called was unprofessional and the driver was very very rude…read more Better to go with someone else

I am in the military and served 4 years. I currently enlisted in the national guard for the state…read moreof Pennsylvania. I have had the same insurance company for as long as I have been in the military. USAA insurance has always treated me right and I never had a negative experience. When my car broke down I thought nothing of it because they always set up me with a local tow. I know they do not have much control of the professionalism the company has but this was terrible. I called the tow dispatcher to explain my vehicle is an all wheel drive vehicle and will need a flat bad or the attachment that lifts up the back end. She asked if my car was modified or lowered and if it would need ramps to help the car up. I explained no it was not, last time it was towed all they did was hook up the chains on the under carriage and pulled it up just fine. She said ok no problem and sent some one out. The tow came and asked me where my tow hook was. I explained to him I dont have one, I never used one. Last time I was towed all they did was hook up the chains from under the car and pulled it up. He said well I dont have that, find some one else. I thought he was going to his car to get paper work or call it in but he left right away as I was standing beside my car in amazement. I wasnt sure if it was because he was having a bad day or if it was because of my color or what.. I have never seen such unprofessionalism and disrespect coming from a company trying to help people. I did not serve my country to be disrespected for such a simple " Hey sorry I dont have any tools for that let me try and find someone for you" or something along those lines. Not just say "find someone else" and just leave. So I called the dispatcher told her what happen and she said ok hold on let me get in contact with the tow. She calls me back and said "I clearly said if you car was modified or lowered or anything" I specifically told her I was not last time I was towed all they did was hook up chains from under the car like I said before. She said "well we are cancelling your tow from your insurance provider. You will have to find someone else and proceeds to hang up with me. I call her back to try and get her name but she declines my calls and blocks my number. I would avoid these people at all costs...

After I got in an accident they towed my car to their business and wouldn't let me access my…read morebelongings inside without the registration that was in the car. They face no warning about needing the info when they came to pick up the car and I won't be able to access my belongings for several days because of this. When I tried to work something out with them they just said "it's company policy". I wasn't given any kind of choice when they were called by the state police

A coworker Was involved in accident in Allentown in a work vehicle and the Allentown Police called…read morethem to tow my vehicle. They would not take the vehicle to our garage but took it to theirs. When we went to pick it up they charged us $700 to tow and store for a day. In the process of trying to find out if they have a contracted price with the city or if they are allowed to price gouge.

Found myself scrambling to help out my wife, whose car Died…read more20 minutes away. Paul was great, quick to respond, accommodating and friendly. Professional++ thanks!

These guys were fantastic. My car was brought here after an accident They worked with insurance…read moreand negotiated on my behalf to get everything covered. When insurance tried to not cover something or have them use after market parts, they fought insurance and got what I really needed They were great communicating with me and keeping me updated on progress When I picked up my car, not only did the outside look better than new, I noticed they cleaned up the inside as well I highly reccomend Body Dimensions if you need a great body shop! Use them now and you will thank me later

I've never used the company and officially a black tow truck from your business just trailed my…read morebumper, almost hit my car and was swerving side to side and into oncoming traffic to try and get around me going the speed limit in a very residential neighborhood with schools... good thing you're a towing company with reckless drivers like you have working for you.

Super fast response. Arrived in 20minutes gave us a jump. Reasonable price, excellent…read morecommunication. Saved the day on a cold Friday night when my wife was trapped by herself with a stalled car.

Jacob was extremely professional and courteous. It's a relief finding a company that actually…read moretreats people with respect and concern. He was very prompt in responding and quick with processing the info for my tow on route 33-N in a snow storm. No complaints, price was on point. ****Every other tow company in the area needs to watch this company closely and take pointers. Rising star!

I'm Jewish, they snickered and made antisemitic hand gestures at me and my wife as we picked up our…read morevehicle. Was honestly shocked.

Would like to take a moment to Thank Alex and Dunnes Towing! My son spent all day prepping his 2000…read moreMustang for his Senior Prom and it was looking sweet. However, after pix at Byers Choice, she wouldn't start. He was so upset. We called Dunnes towing. It was a Friday evening and they said someone would be there within an hour. Our son was upset, but I tossed him the jeep keys to get to the prom and told him I would stay with his car until Dunnes got there. Well, they not only were there sooner than I was told, but they sent an AWESOME Towing Tech named Alex! Alex was very professional and caring of my son's Mustang, as if it was his own! My son was able to enjoy his prom, knowing his Pony was in good hands. Thank you Alex and Dunnes Towing! Definitely will remember you for the future and recommend you to others! If all your Towing techs are as AWESOME as ALEX, then your customers are in good hands! Thanks again Alex for the tow job and for helping my son to enjoy his senior Prom despite his car not starting then. Thank you.

My work van was stuck in the mud along side of a driveway I tried to back out of at a clients…read morehouse. I wasn't able to get out nor anyone to help. I googled tow service near me and came across Dunne's Towing. A receptionist by the name Britney answered my call and was extremely helpful and it's answering questions regarding service and sent out a tow truck within seconds and 10 minutes later a gentleman pulled up and quick pulled me out of the jam i was literally in and got me onto the road within minutes. although I hope I don't ever need to have service again but if i do this place would be the first place to call and thank you guys for setting my worries to rest. Was very affordable and again extremely appreciated. Thanks again.