Majority of the washing machines are broke or no functioning properly. I have tried numerous times to give them time to improve and it's just getting worse. Once again I have to spend additional time in here because the washer is not filling up with water to wash my clothes properly so this is not only time wasting but also using more soap powder. There is extreme difficulty getting help because the workers don't speak English. I just want my money off this card so I never have to come back read more

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The employees use all washers, dryers, folding table and carts for the drop off orders they have. Its very inconsiderate for the customers that come in to wash their own clothes. This is the 2nd time Ive come in and cant get a cart or a dryer and they just look at you and keep doing what they are doing. I understand they have to wash their drop off orders but why not designate a side for that instead of using the entire facility? read more

I enjoyed this laundromat experience because they kept it clean, no vagrants, laundry lady was very nice but needs to speak English, both did not. I love the dryers are included and they had enough carts to use. read more

this is a safe very clean place to get you laundry accomplished. There enough machines so I can get my laundry done in a very timely manner

So let me start of by saying If I could give this place no stars, I would. PLEASE DO NOT GET ANY OF YOUR LAUNDRY DONE HERE!!!!! PLEASE DO NOT SUPPORT THIS BUSINESS. I dropped of my clothes on Tuesday night payed $72 cash via laundry card and was told to pick up the next morning. Me & my partner come in to pick up are clothes and we're told "we don't have your clothes". Im waiting patiently while they try to find it and then they eventually have us go in the back and look. Nothing is there, they call the employee that worked the previous night to come by and find it. We're here for about an hr now looking for our clothes. Meanwhile this guy comes up and starts complaining that there is clothes in his laundry that aren't his so me and my partner go over and look and notice some of it is ours. The employees starts telling us we can't touch our clothes and that they have to separate it and give it back for idk what reason, ok cool whatever we let them. They start to tell us they WASH ALL OUR CLOTHES TOGETHER AND THEN SEPARATE IT AFTER??!!?? I personally was not aware laundry places did this! At this point we're very upset have been waiting around for 2 hrs and ask for a refund since THEY GAVE AWAY MY CLOTHES & by some miracle the nice man noticed and was there picking up his clothes at the same time!!! THEY REFUSED TO REFUND US AND DENY ME CONTACT INFO TO ANYONE RESPONSIBLE FOR THE BUSINESS. They finally give us two numbers that end up being bogus and just hang up when I call. Somehow no one has contact to the "owner" but the employee is talking to someone on the phone in the back and won't let us speak to them or give us a number, email, name or anything. Giving us the runaround as to why they can't just give me cash refund & say that there isn't any cash in the house. I have to come back Saturday for a "check". Employee starts talking about Jesus & it makes me start to feel uncomfortable. I exchange Information with the man that had my clothes to see if we have any of each others items (GUESS WHAT WE DO & WERE STILL MISSING ITEMS). They gave whatever was left of my clothes in trash bags mixed up and not even folded. I'm still in disbelief, I feel disrespected, and robbed. I cannot believe there is no one to contact or speak too. Establishment definitely has something shady going on, they got all weird and defensive when the other client threatened to call the police for robbing us outta our clothes and money. Below you'll see a picture of the other client and I trying to come to a solutions. read more

Bubbleland On Western - Convo with other client Joel - Laundromat Near Me - Chicago, Illinois

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This was always my go to laundry mat very convenient and close to my house. I've been coming here for 5+ years. Recently I noticed the dryers always leave my Clothes smelling burnt. I added $20 to my laundry card and the money didn't appear , I then dried my blanket and it burned it and when I took it out of the dryer it had paint on it. After calling several times the "owner" Finally reached back to me after about 2 weeks and told me there was nothing they can do. She said she will credit me $15 on my laundry card but they can't give me the money for the blanket. Okay fine. So I go wash today and there was not money credited to my account. Today there was also roaches! I will never return here again! read more

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Always clean and friendly environment . Staff is always helpful. Even when there is a language barrier.

This place is a good, environment and it is friendly I love it good customer service, the employees are very hard lworkers and can handle anything very well I love bubbleland on westernp n p read more

This is an awesome laundromat, friendly and available staff. FREE hot dryers that can be set for 20-60 minutes at a time, allowing you time to run to dollar tree, or Sams Club and return to Bubbleland with your clothes nice and dry. read more

I love it there it's quiet clean and the staff are very friendly and respectful. It's rare to find a place where you feel comfortable and at ease when you're taking care of your household necessitie. I would recommend going there wash take a load or two off the to do list and converse with the friendly staff member. read more

This is a great laundry mat they really care for their people . They even have a van that will pick you up and drop you off to do your laundry then once your done drop you off at home. That's great for the elderly or disabled. Also they got coupons of you text the word START to they number. Also they are doing a raffle for a 47' television also. read more

Bubbleland On Western - Laundromat Near Me - Chicago, Illinois

Great facility I'll recommend it to everyone the best one I've ever used the workers are friendly and helpful

Really nice laundry. Been using them for past 4 years Love that it is 24hrs. I normally go after Midnight. Some people don't like card system They are a little pan. You gotta keep them away from other magnetic strip cards. They gotta make them cards a little better. Would have given 5 stars if it wasn't for that but all in all it's a really good laundry. Very little non working machines. read more

THIS BUSINESS IS A SCAM! THEY WILL GIVE AWAY YOUR CLOTHES & NOT OFFER A REFUND OR METHOD OF CONTACT TO REPORT MISCONDUCT! NO WORKING PHONE NUMBER, NO WEBSITE LINK, NO WAY TO CONTACT THE OWNER DIRECTLY. I took $80 worth of clothes here to be dry cleaned and the laundry attendant mixed in my clothes with everyone who brought in dry cleaning that day, and then gave all my clothes away to another customer!!! It's disgusting that they mix in different peoples dirty clothes all together and even worse that they couldn't separate mine and literally gave them away to someone else. I came to pick up my laundry and they said they "couldn't find it" and I had to sort through piles of other peoples clothes to find my stuff. I am missing multiple items of my clothes because of this!!! Clothes are expensive and i cannot afford to replace what the laundromat GAVE AWAY to other customers. I was not given a refund, i was only given TWO different fake phone numbers that disconnected me when i tried to call to speak to the owner. The employees said it was "against company policy" to speak to the owner, which proves to me that this place is shady. No phone number or website to report misconduct. DO NOT GO HERE! THEY WILL STEAL YOUR MONEY AND YOUR CLOTHES! read more

First of all I was looking for a laundry mat that was 24 hours since I was going last minute to wash clothes. Not only is this place clean,colorful, but they Have Good quality washer and dryer machines from huge to smaller loads. Best of all it's free to dry your clothes!!! And even more convenient a card to add money to it, credit card and cash!! Let me tell you how convenient it is just to add your card to wash and dry! Simple as that and makes washing clothes so much easier and hassle free!!! read more

Bubbleland On Western - Laundromat Near Me - Chicago, Illinois

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I love Bubbleland! I pass up 10 other laundromats to come here!

The Bubbleland in my hood is decent, fairly clean and the staff is friendly. There are plenty of machines to choose from and the driers are FREE! I have had two problems with machines (one that wouldn't read my pre-loaded card and one that just wouldn't stop washing my clothes), but the staff was very attentive and took care of the problem immediately and credited my card. If you don't like screaming kids, don't go on the weekends when the whole familia is there. Grab a coffee from the Dunkin Donuts down the block and relax. FREE WIFI too. I can usually get a week's worth of washing and folding done in a little more than an hour. Luck might bring you a traveling entrepreneur selling fresh fruitas, tamales, or DVD movies. Bring extra cash for the occasional perk or two. read more

Love this place always clean, machines working properly. And the taco truck is a bonus when it is there.

Kids. Running. EVERYWHERE! No matter what day you go. (I'm writing this on a Monday.) The parents don't care. Oh, if their kid is crying, get used to it. Parents ignore the poor kid balling its eyes out and just keep folding clothes. Kids run past you, under your tables, and through your legs... ridiculous. This isn't the fault of the facility because there's nothing they can do. However, the facility is clean, organized, and the staff is on point with any problems. And if want to change the channel on TV, just ask. Easy peasy. Good place to wash, minus the parents, yes, the parents, who think their kids are at the playground. Laudromat suggestion: instead of selling gum, rubber balls, and sugar-coated treats in the vending machines, how about giving away books, selling app downloads to teach kids new things or help with homework, and sell more healthy snacks? read more

Bubbleland is great. It's clean and comfortable. The workers are friendly and helpful. The convenience of having cards and being able to use them for everything in the laundromat is so great, I can put all the money I need on it and not need any additional money. (I only wish I could check my balance from my computer/phone so I know how much I need to add before I go so I don't have to carry my card.) I will be back. read more

This laundromat is super! Clean, nice stuff, kids area, they are always doing free events for customers :)....

I give this place 0 stars!!! There washer are garbage always broke... On 3 different occasions the washer broke on me in the middle of the cycle.. Making waste time and soap to re wash my clothes.. I usually come at midnight this is my last time coming here!!! Maybe we you fix all ur washer oh and dryers I'll think about coming back thanks for making my my laundry experience a wonderful one!!! read more

I always do my laundry here and it is overall a decent experience as far as doing laundry goes. They have this handy dandy system that allows you a debit card so you don't have to jingle jangle with quarters all day. Definitely go early in the morning or later during the week, to avoid the crowds. Drop off service is also available for those who can't be bothered or are in a rush. read more

Good first trip. Was in and out in 2 hrs with 3 loads. Don't come here with change they work on a purely card system. Prepared to have cash or a card. Washers are strong and drying is free! read more

Clean place. Like the vend cards. The staff was scarce and i had to figure out the wifi but still pretty nice.

Only reason why its a 4 stars because of very limited English shows on tvs. The washing machine clean clothes really good and the dryers are hots. read more

Wonderful place. They are constantly improving. Great place to wash. Been coming here for years. Never had a problem

Very clean and friendly environment. I like to wash after midnight due to me pratically having the laundromat to myself. Also after midnight washers are 20% off and its free dry. I had one bad experience which was when they switched owners in order to use the restroom you had to have money on your laundry card. Which absolutely made no sense to me and was very inconvient for me because I had to leave my laundry in the middle of folding them to go to the gas station to use the restroom. The laundromat staff couldn't let me in the washroom because it was the owner rules. After I spent $40 on washing. Thats why I rated 3 stars. It would have been 5 stars if it wasnt for the new rule. read more

I always do my laundry here but lately some really awesome things have been going on. Tons of family free events, Like a clown, Magician, reading time, Jump houses, giveaways and they are distributing school supplies on labor day, What a blessing to so many families. Even bigger news for me they are now open 24 hours this is perfect for my crazy schedule. Family,Friendly environment with great clean machines. Keep up the great work Bubbleland read more

Such a convenient laundromat! You don't need to hustle for quarters bc they have laundry cards you can load up with your debit card. They also have events for kids which is awesome when you have to bring them with!! 5/5 best place in the area to wash your clothes. read more

Love the cleanliness of the place, and the huge washers,i love the fact you have to use card the swipe for all the machines, this takes the dread oyt if feeding the machines tons of quarters,however the dryers are suppose to be dry free, i was under the pretense that it was unlimited drying for free, however after you swipe your card 1 time, your cards gets charged for additional drying. read more