I reached out to a couple of places but this one was very responsive. They immediately booked…read moresomeone to come out and do the assessment. Assessor sat down w me and went over a couple of options. He showed med videos and brought samples of the material that the door was made out. Then, Ms Carla was very communicative to walk me step by step of the process and answered all of my questions. She communicated via email, text messages and phone calls to always keep me informed. Someone came out again to take final measures to order my new back door. Kyle came out and did an outstanding job in an efficient manner. He was very pleasant and professional. The value was great for the quality of the service, time efficiency, and reliability of their product. I would recommend them to anyone if you are thinking about replacing a door. I rated them 5 out of 5!

The contractor group was very professional and did excellent work…read more There were issues with the communication and rescheduling which happened 2 or 3 times. This was our only frustration/complaint.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

We used Zen Windows to replace our 40 year old single pane wooden windows. The process from quote…read moreto install was smooth and easy. Everyone (Ty, Scott, Sandy and Marco) was great. The communication was outstanding. Install of 20+ windows was done in about 6 hours. All our questions were answered promptly and any issues were brought to our attention immediately. If we had more windows to replace, we would not hesitate to use Zen again. Their products and people are fantastic. We highly recommend Zen Windows.

I live in a townhome with older wood windows that were constantly getting stuck and very drafty…read more When I was shopping around I happened to run into Zen on the nextdoor app. They have great reviews so I decided to add them to my list of quotes The process to get a quote was nice and smooth and their pricing is very competitive. During installation I found that the screens had holes in two of them and there was a large deep scratch on one of the windows When I called they sent someone out immediately to correct the issue. I get a lifetime transferable warranty and now that it's winter, I can tell they are much less drafty. I'm very happy that I can open my windows now and windex both outside and inside. If you are looking to get your windows replaced I would definitely put Zen on your list for a quote. Good luck! Shawna B

Do not use this company, horrible customer service. We had…read morethem replace all the windows on the front of our house and it was a horrible experience. They are not the company they used to be.

In the past two months I have been looking to replace the windows in my house. The house is only…read more15 years old but the windows used when the house was built was very cheap and poor quality. So this year I wanted to go ahead and replace those. I called several vendors to get some estimates. While some like "Windows World" are busy this time of the year, they have responded and given me estimates. However Pella windows in Winston Salem did not respond as they promised. They had promised to call me back and set up a time to give me a quote. Several calls on my part later, they still have not made good on their promises to call back. I would prefer Pella brand windows, but I do not feel confident that they could even do the job as it's the results I have seen from the thus far.

Having recently moved to a new town and home my wife and I decided to add an all-seasonal room to…read moreour home. I googled Yelp and read reviews and found great reviews about Storm Guard of the Triad. Their bid was a little higher, but the reviews said were more than favorable. The project started first of April should have been finished in two to three weeks by their estimate. The room was complete with a few areas of touch up needed the first week of June. I never heard from the owner until July 4th and he finally made his way out second week of August two review the work, now as we head into September 11,2025, we are getting the project wrapped up. It would be very difficult to recommend a company whose owner does not care about your project, honestly, I am not sure if I hadn't made calls and threats, we would have ever gotten the room complete. Total incompetence and unless you have a lot of patience you should shy away from this company.

Storm Guard was referred to me by a friend to put gutters on. They were great from start to finish…read more. I would recommend them to anyone. They did a professional job

Repeated instances of not showing up, even after assistance from the owner. Still waiting for…read morecorrect door to be installed. I sure wish I had my old door back, but they ruined it taking it out. New door made incorrectly.

No issue with windows or installing crew. The issue is the salesman stated that the Sunrise…read morewindows had a .22 U# which is much better than the U# .28 offered by others. Then without our knowledge the salesman demonstrated and quoted a Sunrise Window with a U# .28. (Sunrise does offer a special package with a U# of .22). My issue is I thought the quote was for windows with a .22 U #. You can buy windows with the same LE 366 glass for less than half the price. In my opinion the warranty is not worth the extra cost.

From the quote process to installation, these guys were good to work with. Their installation team…read moredid a great job, and cleaned up all materials when done. My windows look beautiful.

14 windows installed 2 months ago and the installation crew was great. The price was the best we…read moregot and we got the most energy efficient window that we looked at. Overall a very good experience.

I contracted Mathis Home Improvement to install new leaf guard gutters on both the upper and lower…read moresections of my home, and I couldn't be more pleased with their work. Initially, I planned to have Mathis handle only the upper-story gutters while I installed gutter guards on the lower section myself. After spending three days trying to complete the lower section, I realized the results neither looked right nor functioned properly. I decided to have Mathis finish the entire job, and it was absolutely the right decision. The workmanship was excellent, and the finished product both performs well and greatly enhances the appearance of my home. This year, Mathis returned to inspect the gutter seams, and I asked their technicians (Antonio and Abraham) if they could also trim a limb that was hanging over the roof. They took care of it promptly and professionally with no charge--another example of their outstanding customer service. I have always done most of my own home repairs, but at 72, I can no longer take the risks that working at those heights requires. It is reassuring to know that I can rely on a company like Mathis Home Improvement for quality work, attention to detail, trustworthy service and a fair price. I highly recommend them without reservation. In fact, I just got a quote for reroofing and plan on having them do the job.

Company did Gotcha Covered Gutters and a new roof on my house. Fantastic job and would highly…read morerecommend.

I went with Ruso Installations for gutter cleaning and am very pleased with how the job turned out…read more Ruben was responsive to messages, and he offered a fair price. He and his associate got all the leaves and debris out of our gutters and cleaned everything up in about an hour. He also texted before/after pictures so I could see how the job went. I would not hesitate to use this company again.

RUSO Windows & Gutters did an amazing job installing my gutters. Ruben, the owner, is professional…read moreand really knows his stuff. He explained everything in detail and patiently answered all my questions. He quoted me a very fair price and honored it (unlike a lot of contractors that try to jack up the price after starting a job). Ruben takes pride in his work and is dedicated to making sure his customers are happy with the end product. I definitely recommend RUSO.

They were very professional and timely. Installers were…read morevery and knowledgeable and replace glass came in a timely manner. price was competitive to other companies. I would use them again.

From the owner: From a custom shower door to a window that won't insulate properly, Glass Doctor Home + Business of…read moreGreensboro offers trusted glass repair and glass replacement for both home and business needs. We handle windows, shower glass, mirrors, and tabletops with careful workmanship and clear communication. Our goal is to make the process simple and the result something you feel good about. Proud to be a Neighborly company. Reach out today to discuss your glass needs.